51 to 75 of 346 Customer Service Jobs in the North West

staff and be the point of contact for managing all hardware and software issues assigned to you whilst working in accordance with the Trusts service level agreement. As a result, efficient and effective communication skills in a wide range of forms are vital. Participation in an extended out of … For candidates applying using a Hotmail account or have strict firewall settings please ensure the following: Junk Mail is checked regularly Disclosure and Barring Service: On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect. The changes mean that: youth cautions, reprimands … ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if more »

SERVICE ENGINEER INDUSTRIAL MOTORS/SWITCH GEAR/MANCHESTER/£35,000 TO £37,000 OTE Are you an experienced Service Engineer , looking for a new role with a growing company, that puts its people first? Do you want to work in an environment where the managing team … ago and have grown to be the European market leader in our field of industrial vacuum technology and materials handling. We are looking for Service Engineers to join our team to service and maintain three phase electrical industrial vacuum and material handling equipment systems for our exciting range … of customer's commercial, industrial, public sector and blue-chip customers. The role will be based out of our Heywood depot and would suit someone with a background in industrial motors and associated switch gear, it will also include travel to sites across the UK. Four nights per month more »

Medical Field Service Engineer (Pathology Laboratory Diagnostics) Basic Salary £45,000 to £50,000 (with the opportunity to progress into a senior field service role paying £56K) Bonus Car Allowance Excellent Benefits Package ** An excellent opportunity for experienced Service Engineers from a range of electronics systems backgrounds … to join a market leading supplier of Autoimmune Diagnostics, Immunology, Biochemistry, Haematology, Histology, Microbiology, Immunodiagnostics Systems and Reagents ** The Role – Medical Field Service Engineer (Pathology Laboratory Diagnostics) This market leader seeks to recruit a technically motivated and customer focused Medical Field Service Engineer, responsible for: The service … systems, utilised within pathology departments, NHS laboratories and clinical chemistry environments The successful applicants will support clinical chemistry and blood diagnostics products located at customer sites Your Background – Medical Field Service Engineer (Pathology Laboratory Diagnostics) To succeed in this exciting role, you must be able to demonstrate: A more »

Account Manager OR Fast Track Engineer position. This unique opportunity will allow the right person to flourish as a Technical Engineer and as a Customer Success Manager, working for one of the UK’s leading Microsoft Solutions Partners, with 8 Microsoft Specialisations and 5 Microsoft Designations. Role Overview: As … successful onboarding of workloads within M365. Responsibilities: Provide technical guidance, best practices, and remediation steps to successfully onboard users to Microsoft Office 365. Support Customer Success Managers (CSMs) during customer welcome calls by addressing technically minded questions. Lead technical workshop discussions with customers across specific M365 workloads, tailoring … approaches to help them achieve their goals. Own technical workshop engagements through their lifecycle, ensuring satisfactory customer resolution. Accurately record time in a centralized system for reporting on customer service usage. Requirements: Practical knowledge of the full M365 stack Hands on technical support experience and capabilities Any more »

Field Service Engineer, Robotic Laboratory Automation Robotics & Laboratory Automation Life Sciences Robotic Liquid Handling Systems ***Applications are invited from field service engineers from a range of electronics backgrounds, including ex-forces engineers with experience of radar, weapons guidance or similar high technology equipment*** Overall Earnings £50,000+ Basic … Salary Up To £43,000 Bonus £8,000 Company Car Pension Healthcare Life Insurance Phone, Laptop Holidays The Role – Field Service Engineer, Robotic Laboratory Automation This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for: Service, installation, breakdown, repair … and calibration of a wide range of sophisticated medical laboratory automation and life sciences robotic liquid handling systems Support scientific products located at customer sites, including pathology departments, university research, laboratories and pharmaceutical environments Your Background – Field Service Engineer, Robotic Laboratory Automation To succeed in this exciting role more »

your time will be focused on selling to air conditioning contractors, M&E contractors & sub-contractors Managing all aspects of the branch including distribution, customer service, HR, administration, sales and health & safety Manage stock levels, set and work towards budget expectations for each year Maintain existing base and … cultivate new customer relationships to increase sales Liaise internally with credit control team to manage customer accounts & payments Ensuring excellent customer service is provided Providing training, development and motivation to all depot personnel, managing a team of 8 Drivers, Warehousing & Internal Sales Staff The ideal applicant more »

client, a global super brand has an exciting opportunity for a Logistics specialist on a 12 month fixed term contract to manage the international customer order process from the start to successful delivery. To manage all internal department stakeholder relationships, supply chain relationships, reporting to management relevant & accurate data. … Achieving and exceeding customer expectations whilst always striving to improve company performance and streamline processes where possible whilst always ensuring KPI's are met. Duties may include ( but not limited to ) : Being the main point of contact for all internal departments, including Purchasing, logistics imports, finance and operations teams. … Monitor, leverage & improve performance KPI's Maximise service levels & drive business decisions Providing updates and Realtime information updates where needed Successful KPI management, improve performance & drive business decisions Weekly calls with freight forwarders, shipment updates and customs clearance status Providing exceptional customer service at all times Deliver more »

will be responsible for the day-to-day co-ordination and processing of contracts from the field sales team whilst ensuring excellent levels of customer service, accuracy of data on the company computer systems and achieving department KPIs. You will also support the field sales team as the … Contracts Administration background looking for a new challenge with a company who will invest in your training, development & long term progression. THE ROLE: Entering customer details into CRM Assisting Sales team when quoting for work To assist in completing all sales related documentation by liaising with the sales reps … THE PERSON: Highly organised and self-motivated & Passionate about providing the best possible service to a valued customer base Experience within a similar role as a contracts administrator & used to managing multiple projects/accounts at any one time Good communication skills & a positive, proactive, problem solver with more »

Protect, TSM, Tivoli, Tivoli Storage Manager, Dell/EMC, Incident Management, Problem Management, Veeam, Dell/EMC, DellEMC, Storage, SAN, Backup, Engineer, MSP, IT Service Provider *MUST HAVE A UK DRIIVING LICENSE * Chapman Tate Associates seeks a Junior Storage and Virtualisation Engineer to join this leading IT MSP that … system administration, support and technical resolution Ensure internal/external processes and procedures are adhered to, in order to maintain consistency and quality of service Ensure runbooks are maintained and kept up to date for all assigned customers Working to customer Service Level Agreements (SLA’s) Liaising … with 3rd Party support companies Conducting daily, weekly and monthly checks within the customer environments to ensure they are running as expected Identify issues and help to drive improvements in customer satisfaction Skills and Experience: Essential: Experience working in a engineering and troubleshooting environment Exposure and understanding of more »

Customer Services Associate - 1st Line (Payroll), Level 2 SalaryCompetitive plus bonus LocationWigan, UK Permanent,Full Time Are you ready to dive into the world of technical support? We're looking for enthusiastic individuals to join our team and support customers with their queries. What will you be doing? As … a Customer Service Associate, you'll be at the frontline, providing top-class support to our valued customers. Here's what your day-to-day will look like: Responding to customer queries and providing assistance with our products Organising and documenting cases in our CRM system for … targets to keep our customers happy Prioritising tasks and meeting SLAs to ensure smooth operations Contributing ideas to improve our knowledge base and enhance customer experience Being a positive team player, supporting your colleagues and working towards common goals Embodying our IRIS values and representing our brand with professionalism more »

days based in our Oldham office and the remaining 3 days working remotely. This Applications Support Analysts is a key position within our IT service and will support by overseeing the installing, configuration, and implementation of computer applications, identify areas for potential improvement and make recommendations as to the …/2nd line application support maintaining enterprise applications with a good appreciation of applications design & development including database and infrastructure technologies. We're a customer-focussed organisation so we know that how we do things is just as important as what we do. In addition to being an established … application support analyst, you'll also have great customer service skills and be able to demonstrate the below essential experience: Excellent troubleshooting, problem solving & delivery skills coupled with a good understanding of ITIL support processes. Up-to-date knowledge of scripting, coding, and application software Proven experience of more »

Role: 1st Line Service Desk Technician Location: Manchester, United Kingdom Salary: £23,000 - £26,000 Are you a tech-savvy problem solver with a passion for customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to kick … start your career in IT! Overview: I have an excellent opportunity to for a proactive and enthusiastic 1st Line Service Desk Technician. As the first point of contact for IT-related issues, you will play a crucial role in providing technical support to internal staff, ensuring their IT systems … run smoothly and efficiently. Key Responsibilities: * Respond to incoming service desk calls, emails, and tickets in a timely and professional manner. * Provide first-line technical support for hardware and software issues, including desktops, laptops, printers, and mobile devices. * Diagnose and troubleshoot technical problems, escalating more complex issues to the more »

Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Service Desk Analyst Located: Warrington- Birchwood Package: Up to £24,000, plus bonus and additional benefits Shift Pattern: 37.5 hours per week between 7:00am-7:00pm Monday … To provide a single point of contact for Ricoh’s IT Services Customers providing first line diagnosis, resolution and functional escalation of incidents and service requests on the RICOH Service Desk based in Birchwood. Provide first line logging, diagnosis and resolution of incidents and service requests that … enter the service desk via phone call, email or self-service portal to ensure a high level of customer service is delivered Provide functional escalation to internal, customer and 3rd party supplier resolver groups so that service level agreements can be met on a more »

client, who is based near Macclesfield, Cheshire, is seeking experienced IT Help Desk Support. You will be anIT Help Desk Support professional with adept customer service skills to manage client expectations, handle tier 2 (remote support) calls, and efficiently resolve support cases, ensuring the continued effectiveness of client … systems and enhancing our client's reputation. Key Responsibilities: Maintain exemplary customer service standards. Take proactive ownership of user problems and log all calls promptly. Efficiently coordinate with field engineers and various departments. Required Skills & Experience: Basic OS knowledge (Windows/Mac), networking, TCP/IP protocols. Minimum more »

The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing information. Role Completing product presentations, Test-drives and vehicle handovers, enhancing the customer experience at every point of contact. Listenining to … needs, questions and aspirations, creating a non-pressurised sales environment. Advising customers on electric car ownership inclduing EV Grants. Recognising and Dealing with any customer queries or issues that may arise. Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way. Training … Customer Service Specialist Level 3. Blended on/off the job training and location to be confirmed. Emergency first aid at work. Understanding electric vehicles. Advanced electrification. Kia Product Knowledge. A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The more »

Qualifications Essential 5 G.C.S.E.s grade A-C, or equivalent, including English and Mathematics or equivalent experience E.C.D.L or equivalent IT Skills Desirable Institute of Customer Service Award AAT Intermediate, part qualified or NVQ 3 qualified, or equivalent Experience Essential Customer Service Orientated Desirable Experience of working more »

is an exciting opportunity for an experienced school Receptionist/Business Administrator to work closely with the School Business Manager supporting in adhoc administration, customer service and reception duties, as well as data management and financial administration. Receptionist/Business Administration Job Summary: 1 year FTC Term time … Receptionist/Business Administration Requirements: Similar experience working in schools/public sector long term Interest in SEND Excellent written and verbal communication skills Customer service experience A high level competency with Microsoft Office applications is also required (Excel, Word, PowerPoint etc). Good with numbers/experience more »

to welcome you to Team CWP very soon. Person Specification Qualifications Essential Diploma in Higher Education or equivalent Or significant professional experience with a Customer Service/Technical Support setting Or significant professional experience with a Customer Service/Technical Support setting Experience Essential Experience of … non-technical audience Ability to run systems reports Understanding of data quality issues and relevant audit processes Intermediate knowledge of Excel Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission … for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Cheshire and Wirral Partnership NHS Foundation Trust Address The Oaks Stanny Mill Lane Chester CH2 4HY Employer's website https://www.cwp.nhs.uk more »

opportunity has arisen for Band 5 Employment Specialists for the Individual Placement and Support (IPS) Services in Liverpool, Wirral, and and Halton. The IPS service supports Mersey Care service users with severe and enduring mental health conditions who are under Community Mental Health and/or Early Intervention … IPS) working under the direction of the IPS Employment Services Manager to deliver IPS as part of the holistic recovery plan for mental health service users. The post holder will work directly with employers to secure employment opportunities for people who have experienced mental health problems, and subsequently provide … who have experienced mental health problems to gain and retain paid employment. Additionally, the post holder will work directly with all relevant stakeholders: the service user, Employment Specialist colleagues, community staff, Consultant Psychiatrists and employers - the aim is to enable the majority of the service users on the more »

UK's leading recruitment agencies - matching thousands of people with meaningful job opportunities at more than 4,500 companies every year. Delivering a quality service to suit the needs of clients and candidates alike was important to our founder Margery Hurst and it remains important to us today. Recruitment … animal and plant health for the benefit of people, the environment and the economy. The Centre for International Trade is part of APHA's Customer Service Centre Network across the UK and is responsible for a wide variety of work areas to allow the import and export of … to have good IT and organisation skills and the flexibility to turn your hand to different tasks as the situation demands. The position is customer facing and will suit those who have an ability to communicate well to a diverse group of customers. You will be engaging with a more »

the existing team of Engineers and will provide support to users of the company's software applications. This role requires strong technical skills, excellent customer service skills and a comprehensive understanding of the company's software products. The successful candidate will be responsible for providing advice and assistance … hardware, such as laptops, desktop, PCs and printers In-depth knowledge of software applications and IT systems Experience of using remotely control tools Excellent customer service and communication skills Ability to troubleshoot and problem solve Willing to learn, self-motivated, highly organised Desirable Technologies (Not essential): SQL and more »

team specialising in Apple-centric technical solutions for HE (Higher Education) customers across the UK. Handling and qualifying inbound calls and queries, with excellent customer service levels. Helping customers speak to the right department and people within the business. Delivery excellent customer service in a friendly … ETA, order tracking, warranty returns etc. Proactively working with data from our internal systems and partner portals to help deliver a high level of customer satisfaction, for example producing reports and liaising with our distributors to expedite outstanding orders etc. Benefits Access to internal and inter-agency training programmes more »

an open, collaborative and respectful environment. How will you CONTRIBUTE and GROW? Are you solution oriented with a passion for IT and delivering exceptional customer service? Do you want to be a part of a small business technology team in a multinational company? The Primary Applications Business Partner … MATCH? Ability to explain complex ideas to those with limited IT and systems knowledge Verbal and written communication skills Listening ability and patience Extraordinary customer service and relationship management experience Troubleshooting, analysing and solving problems Demonstrates responsibility and accountability to achieve objectives Shares information readily with colleagues and more »

universities, and the ability to build a strong community presence. This role requires staying updated on industry trends, effective marketing, lead generation, and exceptional customer service to ensure successful student conversions. Stay updated on UK university programs, entry criteria, and industry trends to offer accurate advice. Develop and … enhance brand visibility and attract potential students. Provide personalized guidance to students on university options, courses, and admission requirements. Provide a high level of customer service to prospective and current students, establishing strong relationships. Guide students through the entire admissions process, from application submission to enrolment. Implement strategies … the UK universities, courses and admission criteria Excellent communication and interpersonal skills Proven ability to generate leads independently and to execute effective marketing strategies Customer-focused mindset with the ability to build strong relationships BENEFITS Apart from competitive pay and growth opportunity, UAPP provides the following benefits to its more »

may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customer service to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »