1 to 25 of 65 IT Support Jobs in the North West

influence the path to net zero. Our success comes from the unique combination of skills and experience that continuously evolves. Our Engineers and Consultants support some of the most innovative energy projects across the UK and Ireland; providing design, intellectual, and engineering services to developers, investors, and owner-operators. … We are looking for an IT Support Technician with some prior applicable experience who will provide first line support in our Stockport office to our user base of 190 people across the UK and Ireland. There will be very occasional travel required within the UK for support … purposes. This will be a permanent, full time position working 40 hours Monday to Friday. We are looking for: A NVQ Level 3 in IT or general computing. Prior experience with IT support. Routinely respects and understands data confidentiality and corporate IT security. Shows a commitment to more »

Role: IT Support Technician Location: Preston Hybrid: 3 days in office per week Salary: £24,000 About the company We are working with a prominent organisation, dedicated to making a positive impact across the North of England. This charity focuses on providing comprehensive support services and strives … to maintain a collaborative and supportive work environment. We are seeking an experienced IT Support Technician to join their dynamic team on an 18-month fixed-term contract , with a view to go permanent. The role will primarily be based at their head office in Preston, with the … flexibility of hybrid working and occasional travel to other offices. Responsibilities/Day-to-Day Provide first-line support for IT issues related to Microsoft Windows, Android, Microsoft 365, and various internal systems. Respond to support queries via phone, email, and helpdesk tickets, ensuring timely resolution and more »

Job Title: IT Business Analyst & Hardware Technician Location: Ashton-under-Lyne – fully office based Salary: £25,000pa Our client, a leading provider of business services and workplace solutions based in Ashton-under-Lyne is seeking an experienced IT Business Analyst & Hardware Technician to join their IT department. … As the IT Business Analyst & Hardware Technician, your job purpose will be to provide Tier 1 IT Support to the business. You will manage the handling and communication between the Company user base and the Service Desk process from the initial point of contact through to notification … of resolution. Main Duties: Manage the Service Desk telephone line during core business hours. Be the initial response for all IT-related requests to the Service Desk. Solve all IT requests that come into the Service Desk. Delegate requests to 2nd line support where there are knowledge more »

our clients who are a leading provider of creative, software, consulting, and managed services catering to financial, government, and commercial markets. As a full IT and digital service agency, they operate across multiple offices in the UK, France, and the US. Their expertise spans Enterprise Content Management, Cloud Computing … Cyber Security, Digital Transformation, DevOps, Customer Experience, and Managed Services. If you are passionate about IT and ready to kick-start your career in a dynamic and supportive environment, apply now to join their team as an IT Support Apprentice! In this role, youll work towards your … IT Support Level 3 Apprenticeship delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide first-line support to users via telephone, email, and face-to-face interactions. Escalate IT issues as necessary. Log and manage tickets using our ticketing more »

to learn, we want to hear from you! This apprenticeship will provide you with the skills and experience needed to thrive in the dynamic IT industry. In this role, you'll be providing first-level support to end-users, solving hardware and software issues. Dive into the world … Level 3 Information, Communications Technician Apprenticeship delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide 1st line IT Support to customers who seek IT support Logging helpdesk issues and escalating when necessary Remote access troubleshooting Configuring systems and updating … updated Answering customer tickets through a ticketing system and speaking over the telephone responding to inquiries from password resets to backups Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: £14,700 Per annum Monday Friday (40 hours per more »

Are you enthusiastic about technology and eager to start your career in IT support? We have a fantastic opportunity for you to join a dynamic and supportive team as an IT Support Apprentice at a respected organisation dedicated to enhancing community living. About the Employer: Our … By joining their team, you'll be part of a forward-thinking company that values innovation and professional growth. What Youll Do: As an IT Support Apprentice, youll gain hands-on experience and develop valuable skills in a range of IT tasks. Heres what a typical day … might look like: Assist in managing the helpdesk ticket system to ensure smooth and efficient operation. Support the upgrade processes for our ICT and phone systems. Help manage and maintain the ICT systems maintenance program. Undertake other general IT duties as needed to support the team. What more »

Are you searching for the perfect opportunity to kickstart your IT career with a fantastic employer? Baltic Apprenticeships is recruiting for a highly supportive employer eager to expand their team with a new IT apprentice. If you are passionate about IT and excited about a role that … involves everything from helpdesk support to client visits, apply now! Don't miss out on this incredible opportunity! In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Working on a … helpdesk to support clients Logging and resolving tickets through ConnectWise Manage. Tickets include password resets, system upgrades, network and hardware. Work towards SLA logged on Connectwise Answer phone, emails, remote access PCs. Physical and virtual hardware, setting up laptops to send out phones, barcode scanners and servers. Visit customer more »

area, you will build upon your current skills, gain an industry-recognised qualification, and learn from the experts. This establishmentis responsible for managing the IT infrastructure for businesses all over the UK, working with computers, servers, cloud technologies & networks. As an apprentice, you will play a pivotal role in … providing exceptional & prompt customer support through various communication channels such as email, phone & Teams, in order to resolve technical issues & build new IT systems. In this role, youll work towards your Level 3 Information Communications Technician Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical … Job: Use email, phone & Teams to communicate with customers Use the internal monitoring systems to identify & diagnose faults on computers, servers & networks Manage multiple support requests through the ticketing system Execute tasks such as setting up user accounts, emails & password resets while maintaining confidentiality Use remote control software to more »

career advancement, this is an Apprenticeship you won't want to miss! A leading housing group dedicated to training and development is seeking an IT Apprentice to join their dynamic helpdesk team. Comprising 46 staff members, the team provides ample support to ensure you successfully complete your Apprenticeship. … at Baltic Apprenticeships. A Typical Day in the Job: Helping diagnose malfunctioning systems, hardware and software using Event Viewer, Active Directory and Wireshark. Providing support both physically and virtually with updates, wireless connections, networks, and cloud systems. Logging and managing ICT technical support incidents and queries on Freshdesk … SLA's. Assisting with the ongoing provision of a secure ICT infrastructure Act as a first point of contact to colleagues, problem solve and support users with technical issues. Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits more »

Are you excited to launch your IT career with a supportive and dynamic employer? Read on! Baltic Apprenticeships is thrilled to announce our partnership with an ideal company for those eager to start their journey in IT. You'll have the opportunity to work on an IT helpdesk … enthusiastic about learning and ready for an opportunity like this, we encourage you to apply today! In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Working on a ticketing system Installing … and firewalls Creating users and creating text environments for testing on helpdesk Working with hardware peripherals such as setting up printers Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: £14,625 per annum Monday to Friday (07:30am more »

toward all career opportunities. As part of this role, you will be responsible for monitoring the service board and progressing accordingly, ensuring exceptional service support to clients. You'll provide solutions and workarounds to incidents and problems, maintaining clear communication with both the team and clients. If you're … ready to dive into the dynamic world of IT and develop your skills alongside experienced professionals, we encourage you to apply! In this role, youll work towards your Level 3 Information Communications Technician Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job … Monitor service board and progress accordingly. Provide exceptional service support to the client. Provide solution(s)/work around(s) to incidents and problems. Maintain clear communication with the team and clients. Assisting account managers by responding to queries regarding sites. Perform any other reasonable duties consistent with the more »

The Company A leading nation-wide organisation specialising in high quality production are looking for an IT Support Technician to join the Infrastructure and Operations team. This role has become available as a result of an ever-growing IT infrastructure and substantial company growth. We are looking … for a candidate who is eager to progress and expand their skillset through training and professional accreditations. The Role As IT Support Engineer you will help support the business through an exciting period of technological transformation . You will be directly involved in the maintenance, support, availability, and security of the company IT infrastructure, while providing proactive and reactive support to colleagues, ensuring the highest levels of customer service. Key Responsibilities Provide IT support to internal colleagues on a wide range of technologies Build & setup new computers. Install computers across multiple more »

reach, we're looking for passionate individuals to join us on this rewarding journey. WHY THIS ROLE IS IMPORTANT TO US As an Apprentice IT Support Technician, you will play a vital role in ensuring the smooth operation of our IT infrastructure and service desk across the … UK Group. This apprenticeship offers the opportunity to gain hands-on experience while studying, setting you on a path towards a successful career in IT support. WHAT YOU'LL BE DOING During your apprenticeship, you will: Provide first-line IT support to nurseries and central support colleagues via the IT helpdesk. Support the company’s operational IT infrastructure under the guidance of the ICT Director and senior IT technician. Ensure nurseries have reliable Wi-Fi and communications, resolving any issues promptly. Maintain records of IT support requests and activities. more »

Are you searching for the perfect opportunity to kickstart your IT career with a fantastic employer? Baltic Apprenticeships is recruiting for a highly supportive employer eager to expand their team with a new IT apprentice. If you are passionate about IT and excited about a role that … involves everything from helpdesk support to client visits, apply now! Don't miss out on this incredible opportunity! In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Working on a … helpdesk to support clients Logging and resolving tickets through ConnectWise Manage. Tickets include password resets, system upgrades, network and hardware. Work towards SLA logged on Connectwise Answer phone, emails, remote access PCs. Physical and virtual hardware, setting up laptops to send out phones, barcode scanners and servers. Visit customer more »

Take a thrilling leap into the heart of cutting-edge technology with this amazing opportunity, we are searching for like-minded professionals to join this well-bonded team. ?This organisation was previously awarded the Investors in People Gold award and more »

Point of Sale (EPoS) and Patient Medication Record (PMR) Prescription and dispensing systems in the independent and corporate pharmacy sectors are seeking a Trainee IT Support Analyst to join their team. You will receive an excellent base salary of £23,700 plus overtime (average £2,000) with a … remote work. You will be joining a company who offer training and a genuine career path with an additional benefits package. As the Trainee IT Support Analystyou will: Be the main contact via telephone to support and assist pharmacy dispensers with IT problem resolution.Provide telephone support … incidents and progress them quickly and efficiently. Document issues/problems and raise to the 2nd line team. We are looking for a Trainee IT Support Analyst with: Good general IT skills. Problem-solving attitude and aptitude. Good communication skills both written and verbal. Good problem-solving more »

Job Title: IT Support & Network Technician Location: Wirral Job Type: Full-Time, in office Salary: £22,000 - £26,000 DOE Our client is a leading provider of digital integration. They are dedicated to delivering outstanding services to their nationwide client base, ensuring their connectivity, cloud and internet needs … are met with efficiency and professionalism. As they continue to grow, they are seeking a skilled and motivated IT Support and Network Technician to join their collaborative team. Key Responsibilities: Provide first-line support for IT-related issues via phone, email, and remote assistance. Install, configure … and maintain network devices such as routers, switches, and firewalls. Monitor network performance and troubleshoot network connectivity problems. Maintain accurate records of support requests and resolutions in the ticketing system. Occasional site visits for installs Provide basic training and support to end-users to improve their understanding of more »

IT Support Engineer IT Support Engineer – Runcorn – Up to £35,000 + Benefits An exciting opportunity for a strong 2nd Line IT Support Engineer looking to progress into a 3rd Line IT Support Engineer role. Runcorn based IT Service provider. Reporting … team in his absence and will step up and mentor junior members in his absence. ABOUT THE CLIENT: My client offers a variety of IT Services to businesses across the UK and have a fantastic culture with a fantastic staff retention rate. Working with some very well-known brands … modern office with a Pool Table for some friendly office competition Paid for social events. Perkbox Childcare Vouchers Paid for Training and development opportunities. IT SUPPORT ENGINEER ESSENTIAL SKILLS: To be considered for the IT Support Engineer position, you will have some experience within an MSP more »

IT Support Engineer, First Line, Windows & Microsoft, Active Directory, O365, Telephone & Email, Troubleshooting. Law firm or Legal Services experience is highly desirable. ****The role is Manchester based but will require travel to other parts of the UK occasionally**** A Manchester based company are looking for an IT Support Analyst to be the first point of contact for users. As the IT Support Analyst, you will be the first point of contact for all users via telephone, email, and face to face, in conjunction with a service desk management system within an agreed SLA. … You will also be responsible for assisting with the maintenance of IT systems and contributing to IT project work Experience 1 year minimum commercial experience of IT Support within an MS/Windows environment O365 Active Directory Windows Desktop10 IT Support Engineer, First Line more »

Prestigious opportunity for an IT Support Analyst within a pioneering technology team based in Manchester City Centre. Following a period of significant growth and expansion, we are seeking an ambitious individual to join our success story! As one of a team of IT Support Analysts on … our Service Desk, you will be responsible for:- First point of contact support to all users via telephone, email and face to face Working with the Service Management systems to agreed SLAs Maintenance and support of IT systems, hardware and applications as well as IT Project … managing through to resolution Performing user and server related administration Supporting Windows Desktop 10-11, Citrix XenApp/XenDesktop. Desktop PC, Terminal and Laptop support, Mobile device and Printer support. Local Area Networking support including local cabling/patching to switches. Additional paid overtime as part of an more »

2nd Line IT Support Engineer/Desktop Support Analyst x 2 - Warrington/Hybrid - Immediate Start! Salary: £28,000 - £35,000 + Hybrid + Good Benefits Package A leading organisation with offices throughout the globe requires 2nd Line IT Support Engineers/Desktop Support Analysts to join its growing support function. This is an excellent opportunity to join a collaborative and close-knit IT team that are spread across the UK, where you will enjoy a great working environment, strong learning culture and have the opportunity to become a key part … of a supportive and collaborative IT team that will aid the development of your career! The Role: You will be involved in a wide variety of tasks to serve the needs of the business. A key part of your role will be analysing and resolving end-user hardware, software more »

2nd Line IT Support Engineer/Desktop Support Analyst x 2 - Warrington - Up to £35k p.a + Benefits and Development! Salary : Up to £35k per annum Location: Warrington - Onsite 3 days a week (Hybrid) A leading organisation in the Warrington area area requires a 2nd Line IT Support Engineer/Desktop Support Analyst to join its fantastic growing team. Ideal candidates will have the following: Experience of supporting Microsoft Windows environments - including Windows 10/11, Active Directory, MS Office Suite and Office 365 Strong knowledge of PC hardware coupled with the ability to … set up, configure, and rebuild workstations Experience of providing onsite/remote support, prepping and installing equipment for new starters, software and hardware installs and troubleshooting network issues and patching A driving license and access to a vehicle This is an excellent opportunity to join a leading organisation to more »

fantastic opportunity to work with a technically minded company in the heart of Liverpool. This is an ideal opportunity for someone with proven Senior IT Support experience to make the job your own. Hybrid working is available in this job role and you will also be in receipt … Private Health Care Enhanced pension Hybrid working Flexi start and finish times Training budget to grow your career Social events/fantastic culture Senior IT Engineer Responsibilities: You will be the sole IT Support Engineer in the business so it will be your responsibility to prioritise … Directory, Intune. Mobile Device Management experience - including Apple and Windows devices. Experience managing physical, virtual and cloud infrastructure. At least 3 years in an IT Support role dealing with 1st and 2nd line queries. Interviews will be happening in the coming weeks so please send your CV to more »

high ethical standards we are the largest authorised distributor and service provider for INNIO’s reciprocating engine business. About the role: Working with the IT Helpdesk team you will be first on hand to provide 1st and 2nd line support to users within the Clarke Energy Group. You … Assistance programme - Hybrid working - Reward and Recognition - Development and investment in our employees About you: If you have previous experience of working in an IT environment on a helpdesk where strong customer service and communication skills are essential then this could be the role for you. You should have … directly through our website or contact charlotte.kitto@clarke-energy.com Role & Responsibilities: The main focus of this role is to provide 1st and 2nd line support to users, alongside taking responsibility for allocated tasks and assisting other IT team members as required. Some of the key responsibilities are listed more »

Law Firm IT Analyst Manchester £30,000 + Benefits This is an office-based role Our client is a regional Law Firm who is now looking to recruit an IT Analyst. The company are seeking a talented IT Analyst to join their dynamic team. If you have … a desire to work in a collaborative environment, we want to hear from you. This role would ideally suit someone from a Law Firm IT support background. Position Overview: As an IT Analyst, you will play a key role in ensuring the smooth operation of the IT systems and providing top-notch support to staff. You will work closely with a team of IT professionals, leveraging your technical expertise to resolve issues, improve processes, and contribute to our continuous improvement efforts. Key Responsibilities: - Provide hands-on IT support in a professional services more »