51 to 75 of 81 ITIL Jobs in the North West

/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and methods. Product knowledge of relevant industry and basic ITIL skills preferred. Ability to lift and move heavy loads, stand most of the day, climb, bend and stoop while working on equipment. Acceptance of exposure more »

IT Service Manager - Field Based/hybrid Key skills - Service Manager, Account Manager, ITIL A brand-new role for an IT Service Manager/Account Manager. We are currently seeking a dynamic and customer-oriented IT Service Manager or an IT Account Manager to join a Manchester HQ based multi more »

**Infrastructure Manager - Financial Services** Are you a seasoned Infrastructure Manager, IT Manager, or Head of IT with a passion for driving technology solutions forward? Do you thrive in dynamic environments and possess a knack for leading small teams to success more »

related subject or in-depth knowledge gained through working in a corporate IT environment Desirable Membership of professional body Microsoft Certification (MTA, MCSA, MCSE) ITIL v3 Foundation Knowledge Essential Supporting end user devices in a distributed environment Current & Developing trends in IT Current Microsoft Products Desirable Prince2 ITIL v3 System more »

IT Operations Analyst Are you a talented IT Operations Analyst that lives and breathes an ITIL ethos looking for a new opportunity? Salary up to £45,000 plus up to 10% Bonus Company Overview: I am currently assisting a well valued client of mine located in the Warrington area that … and grow alongside them. The vision is that this individual with be a key member of the team assisting to embed and grow a ITIL based internal IT service management system and offering a wealth of experience to the more junior members of the team. Essential Skills: Ability to stay … rectified Experience working with Windows 10/11, AWS and Azure Significant experience working with a trouble shooting support based environment Microsoft 365 and ITIL related certifications are advantageous Responsibilities: Vast and Demonstrable knowledge within Microsoft 365 administration including Active Directory and Automate Active Directory Experience within managing IT asset more »

relevant IT discipline; or in-depth equivalent experience within a corporate/enterprise IT environment Desirable Membership of relevant professional body Relevant Microsoft Certifications ITIL (v3 or v4) Foundation or higher PRINCE2 Foundation or higher Knowledge & Experience Essential Recent, significant experience in a relevant IT Support role in a large … IT experience Security products including the Trellix Security Suite People Management Active Directory Management Windows server based technologies and architectures Change and release management ITIL (v3 or v4) PRINCE2 Project Methodology Skills and Aptitudes Essential Ability to communicate detailed, complicated and difficult to explain IT infrastructure issues to non-IT more »

Head of IT and Security, Head of Infrastructure, Infrastructure Manager, IT Manager. Strategy, Management, Decision Making, Cloud, Azure, Infrastructure, IT Security Are you a seasoned Infrastructure and Security Manager, IT Manager, or Head of IT with a passion for driving more »

tools and platforms for managing users, mailboxes, accounts etc • Good understanding of Cyber Security principles and approaches • An understanding of the basic concepts of ITIL • An understanding of network technologies and cloud services would be helpful Qualifications: • A-levels or equivalent, or suitable experience Desirable • Appropriate desktop management qualifications (e.g. … Microsoft Certified, ITIL, Comptia more »

desk team, ensuring not only the swift resolution of technical issues but also driving the strategic evolution of our IT support function. By integrating ITIL v4 best practices, you will streamline processes, reinforce service delivery, and heighten user satisfaction across the organisation. Moreover, your hands-on technical expertise will be … strategy, ensuring our IT Service Delivery function aligns seamlessly with our business objectives. Principal accountabilities: Implement and maintain service management processes in line with ITIL v4 best practices, ensuring efficient and effective service delivery. Directly lead, mentor, and guide the service desk team, ensuring rapid and effective resolution of IT … Intune. Spearhead the setup, distribution, maintenance, and troubleshooting of company assets, including laptops, workstations, and mobile devices. Develop and review KPIs in alignment with ITIL v4 practices. Seek continuous improvement by analysing performance metrics and feedback. Function as leader within the IT division, ensuring open, transparent, and timely communication between more »

related subject or in-depth knowledge gained through working in a corporate IT Environment. Desirable Membership of professional body Microsoft Certification (MTA, MCSA, MCSE) ITIL v3 Foundation Experience Essential Recent, experience in a relevant IT Support role Troubleshooting and resolving IT hardware and software issues Equipment relocation & deployment supporting site … skills (speed and accuracy) Knowledge Essential Supporting end user devices in a distributed environment Current & developing trends in IT Current Microsoft products Desirable Prince2 ITIL v3 System Security NHS IT Systems & Requirements Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order more »

able to work flexible hours with the possibility of weekend work. As a successful applicant you will have operational experience of working in an ITIL based IT operations environment, essentially within an IT infrastructure setting. You must have a methodical, yet flexible approach to your work and be able to … street stores too. Person Specification Qualification Essential A Level IT Studies , Diploman in IT , Degree Skills Essential PC Installation , Troubleshooting Windows 10 OS , Networking, ITIL,Clinical Application Support, Office Suite Experience Essential 3 Years IT support , Troubleshooting, Installation/Configuration, Project Experiance, Personnal Essential Must have access to vehicle & British more »

the company, ensuring the efficient and effective operation of their day-to-day systems. Key Responsibilities: · Assisting in the development and implementation of an ITIL-based Internal I.T Service Management system. · Managing incident, problem, change, and request processes. · Conducting root cause analyses and patch management. · Overseeing IT asset inventory and … and managing incidents through ticketing systems. · Strong problem-solving skills and attention to detail. · Familiarity with Microsoft 365 administration and Windows 10/11. · ITIL certification is beneficial, along with a basic understanding of networking. · Experience or certifications in MDM, Apple, and Android device management are highly valued. This position more »

Influence and instil confidence at a senior level through exercised ownership of programmes and delivery of positive outcomes. Possess practical working knowledge of the ITIL framework and its applications. Demonstrate practical working knowledge of Programme/Project management methodologies. Proficiency in using Remedy and Service Now. Skills and Experiences Essential … Service Now. Ownership of identifying operational Risks and ensuring full mitigation is in place. Participate and lead in lessons learned activities post programme release. ITIL certification What To Do Now Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. If you more »

Due to rapid growth, we are looking for an experienced IT Technician to join our existing IT team based at our Head Office in Lymm, Cheshire. With more than 190+ settings, Kids Planet Day Nurseries provides the highest standard of more »

installation and maintenance of associated software and peripheral devices, this will also include involvement with data communications networks. ICT follows the framework ITIL (Information Technology Infrastructure Library) and as such is in line with the Trusts policies and procedures.Always considering the potential or actual clinical impact of any service failure … on desktop support, e.g. Enterprise Desktop Administrator on Windows 10, or legacy equivalent e.g. MCDST oITIL foundation or equivalent experience of working in an ITIL environment Experience & Knowledge Essential oKnowledge of current Microsoft operating systems oKnowledge of computing hardware and end user computing environment oKnowledge of Microsoft Active Directory (Account more »

maintaining various modules such as Self-Service Portal, Incident, Request, Change & Problem, and Asset Management, as well as providing support for ongoing or upcoming ITIL/ITSM/ITOM initiatives. Key Responsibilities: Administering the ServiceNow platform Managing business services and configuration item relationships within ServiceNow Supporting ServiceNow discovery tool for … Web Services, AJAX, XML, web applications, networks, protocols, and Email (SMTP, POP3) Familiarity with IT Service Management, Service Desk, and Change & Problem Management processes ITIL Foundation certification is highly desirable Interest in and aptitude for understanding and supporting new technologies Job Title: Service Now Administrator Working From Home: Hybrid more »

communication skills. Organisation: Ability to prioritise and manage multiple tasks. Pressure Handling: Work well under pressure. Interpersonal: Relate to a broad spectrum of individuals. ITIL Experience: Understanding of ITIL processes. Benefits: Training and Development budgets Flexible working Discount Card with various shops Ready for a new challenge? Apply now to more »

preference. Client facing experience. D365 CS experience. Experience working in a managed services environment. Some experience in an applications management, support or development role. ITIL Foundation qualification preferred. Has a good working knowledge of service management, working to SLA's and/or experience of working in an ITIL environment. more »

Manager where required. Precise written and verbal communications skills are essential, on all levels to external stakeholders, including non-technical audiences. Have experience in ITIL frameworks, supporting Incident, Change, Problem Management and Service Centre. Must be a well-organised and a diligent planner & documenter, able to assemble & maintain both existing … continuous improvement. Preferable experience in some R, SQL, Elastic, AWS, Data Analytics/Analysis/Omniscope tools & coding. Promptly communicates and escalates to the ITIL functions any issues & incidents which require their attention. Act as the first point of escalation for incidents and requests from wider DCC business. Preferred experience more »

have experience working in a multi-site environment but if not, it is essential that you have experience working within a large scale corporate ITIL environment – preferably holding an ITIL v3 or v4 Apply now for immediate consideration more »

starter attitude with capability of prioritising workload within an assigned schedule. Work experience on various ticketing tools like Jira, SNOW, HP. Understanding of the ITIL Framework and related IT Governance. Operating Systems knowledge: Microsoft Windows (7, 10) Good to have: In House ITIL Certification A Yellow belt Certification No Shift more »

management database. Establish and maintain effective relationships with the business users and group IT teams. Own customer issues and drive through to resolution. Assist ITIL managers in the development and maintenance of IT Support processes. Proactively identify areas for improvement and drive through to implementation. Assist with internal development work … tools. Assist with internal security processes. The Linux System Administrator will have the following: Experience working in a service support environment with exposure to ITIL processes. Server administration experience with Red Hat, CentOS, or Oracle Linux, releases 5 through 7. Experience with Bash scripting and associated tools such as sed more »

a skilled Change Manager to drive forward their change lifecycle process improvement. The Role: Your responsibility will span the modernisation and standardisation of the ITIL change management across a group of companies. Working with numerous stakeholders you'll need to gain a deep understanding of the current challenges, assessing the … opportunity to create and own a standardised framework which will be implemented across the group. The Skill Requirements: Proven Change Management experience in an ITIL environment Excellent background running CAB meetings (Standard Change/Emergency Change/etc.) Expertise delivering process improvement from assessment of needs Good knowledge managing ITSM more »

Familiarity with the use of incident management and reporting tools • Demonstrable detailed experience working in a customer facing role DESIRED SKILLS • A knowledge of ITIL processes, and ideally ITIL certified • While you will be educated and supported on the job, an inherent aptitude to technical problem solving • A willingness to more »

Services have a complete Service Design Package, meeting the agreed Service Transition and Operational Readiness measures. This includes creating artifacts such as runbooks, configuring ITIL service support processes, support and RACI models, Disaster Recovery plans, and completing knowledge transfer. The successful candidate should be able to demonstrate: Proven experience of … all new and changed solutions delivered into the production environment A demonstrable understanding of Availability Management, Capacity Management, and Information and Governance Understanding of ITIL Experience of project delivery and working within a governance framework Experience of security system implementations preferred What you can expect in return: This diverse job more »