Role: Senior Technical Support Location: Cheshire/Crewe Salary: £35,000 - £40,000 Industry: Managed Services Benefits: 28 days Holiday, car allowance and pension Are you ready to elevate your career in IT support? We're on the lookout for a Senior Technical Support champion to join … revel in the convenience of free parking. * Embrace a generous 28 days of annual leave to recharge and explore. Your Responsibilities: * Collaborate with and support our dynamic team, fostering a culture of success. * Harness your expertise to diagnose and resolve software and hardware issues, whether through remote networking or … client site visits. * Deliver top-tier customer care, ensuring efficient problem resolution and maintaining clear communication with clients. * Provide 1st and 2nd line helpdesk support across various technical domains, including hardware, software, audio-visual, and telephone equipment. * Embrace flexibility by tackling additional duties as needed, rising to meet evolving more »
IR35 Urgency: Immediate start, enhanced DBS required or must be willing to obtain one. Summary: The Senior ICT Technician will provide customer-focused ICT support services. This role involves maintaining service delivery standards and providing hardware and software support to ensure high service levels. Systems & Facilities: Mixed Microsoft … Office, Exchange and SharePoint 2010, Symantec Backup Exec 2012, Smoothwall, SIMS, Meru wireless, EasyTrace cashless catering Key Responsibilities: Provide first and second-line technical support in a Service Desk environment Manage incidents assigned to second-line support within agreed SLA Escalate unresolved incidents and report third-party service … requirements Record and update problems in the Service Management Systems (SMS) Support Service Manager with status updates and additional duties as required Ensure compliance with security requirements and Change Control Procedure Monitor call queues and ensure SLA compliance Make recommendations for service and performance improvements Key Requirements: Proficiency in more »
Prestigious opportunity with a UK Market leader for an O365 & Managed Services Engineer! Supporting around 2500 users across over 350 locations, we are seeking an ambitious individual with a passion for technology. We are a continually expanding team providing support within Operations, Applications, Service Desk and Infrastructure. If … migration projects. Projects and project management. Manage and maintain all elements of the Infrastructure. Provide appropriate levels of training to all employees as required. Support new business introduction ensure processes are compatible with UKPS. Support Profit Centres in all aspects of operational processes. If you possess a combination … of some of the following skills then LETS TALK! Proven track record in O365 support System analysis, capacity planning, testing, and troubleshooting knowledge. Experience in AD, DNS, DHCP, DFS, GPO. Tenant migrations. Experience of cloud platforms (Azure, AWS) Cloud-based technologies, O365, Exchange Online and Azure O365 Skills including more »
IT Engineer, North-West/Yorkshire Onsite 5 days per week (Mon-Fri) If you are looking for a new challenge in your IT career, you might be interested in this opportunity. We are recruiting for large organisation with sites across the North of England for a multi site … engineer.. As an IT support specialist, you will be responsible for providing technical assistance/troubleshooting to their staff, using various Microsoft technologies such as 365, Azure, Windows, AD, and Server OS. You will also help them maintain and improve their cyber security measures, such as firewalls, web filters … solutions such as Veeam. To be successful in this role, you need to have at least 3 years of experience in a similar IT support role, preferably in a multi-location business environment. You also need to have excellent communication and problem-solving skills, as well as a customer more »
it too. What will you be doing day-to-day? To provide guidance, as well as technical expertise, to our 2nd Line Engineering and Support teams. You will work closely with the internal Gamma engineering programme teams to ensure that network-related projects are efficiently and seamlessly transitioned into … requirements are reviewed and developed in such a way to maintain the integrity and stability of the network. Responsible for network security, including the support of internal governance meeting as well as external third-party pen testing and applicable audits. Develop a culture of continuous improvement, specifically around tooling … WAN services. Develop and maintain comprehensive documentation, including troubleshooting guides, knowledge base articles, and standard operating procedures. Promote knowledge sharing and collaboration within the support team(s) to enhance overall efficiency and effectiveness. Maintain customer network solutions in day to day operations. Perform upgrades and be proactive in maintaining more »
Ground Floor, Statham House, Talbot Road, Stretford, Manchester, England
IP EXCHANGE LIMITED
checks, and escalating tickets and calls to the relevant service team members; this will include but is not limited to mobile, hosted, connectivity & IT support (on the job training will be provided). Update customers according to IPEX SLAs by phone and our ticketing system - Freshdesk. Liaising with Suppliers … team to carry out relevant testing on any changes that have been implemented to ensure the systems and services are working as expected. Requesting support from other members of the service team in busy periods. Liaising with Account Managers regarding customer requests. Manage our mobile connectivity process. Including: data … hardware, software, network services and data storage. Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components. Prioritise systems support tasks and monitor and maintaining system performance. Maintain regulatory, legal and professional standards. Support the information systems needs for your business. The role more »
Bolton, England, United Kingdom Hybrid / WFH Options
Mane Contract Services
Electronics Design Engineer - Product Design Support Location: Bolton (Relocation Package available) Work Arrangement: Flexible remote working available Salary: Up to £55,000 depending on experience What We Can Offer You: Company Bonus: Up to £2,500 (based on company performance and may vary year to year) Overtime: Opportunity … free car parking, and much more. Training and Development: Excellent career progression, training, and career development opportunities The Role: Are you an experienced Design Engineer? We want to hear from you! This phenomenal opportunity allows you to be part of our cutting-edge manufacturing facility. You will play a … true engineering challenge that provides scope for personal growth! Key Responsibilities: Interface between the design team in Stevenage and the manufacturing team in Bolton. Support the design, integration, and validation of test system hardware. Define and specify test approaches, identifying potential improvements to test/diagnostic processes. Lead work more »
Established IT Services Company based in Chester looking for a Field Engineer to join their expanding team in a thriving MSP environment offering a wide range of IT services and solutions. You will be required to carry out work at our head offices in Chester as well as client … the UK. You will also be required on occasion to work within our two datacentres which are in Chester and Leeds. Providing on-site support and installations where no two days are the same, this is an important role within the company and the successful candidate will have an more »
