26 to 50 of 92 Customer Engagement Jobs in the North of England

regional e-commerce platforms. Manage product listings, pricing, and inventory to meet the needs of global markets. Apply SEO best practices to improve visibility and conversion rates. Digital Marketing & Customer Engagement Conduct market research and outreach to build strong customer relationships. Support digital marketing campaigns that drive traffic and boost sales. Enhance the user experience through journey … mapping, usability testing, and optimisation. Collaborate with customer service to analyse feedback and enhance satisfaction and retention. Streamline the customer journey from lead generation through to post-purchase follow-up. Sales & Performance Tracking Implement growth strategies to attract new customers and expand market reach. Use data insights and reporting tools to monitor performance and drive improvements. Support product More ❯

regional e-commerce platforms. Manage product listings, pricing, and inventory to meet the needs of global markets. Apply SEO best practices to improve visibility and conversion rates. Digital Marketing & Customer Engagement Conduct market research and outreach to build strong customer relationships. Support digital marketing campaigns that drive traffic and boost sales. Enhance the user experience through journey … mapping, usability testing, and optimisation. Collaborate with customer service to analyse feedback and enhance satisfaction and retention. Streamline the customer journey from lead generation through to post-purchase follow-up. Sales & Performance Tracking Implement growth strategies to attract new customers and expand market reach. Use data insights and reporting tools to monitor performance and drive improvements. Support product More ❯

regional e-commerce platforms. Manage product listings, pricing, and inventory to meet the needs of global markets. Apply SEO best practices to improve visibility and conversion rates. Digital Marketing & Customer Engagement Conduct market research and outreach to build strong customer relationships. Support digital marketing campaigns that drive traffic and boost sales. Enhance the user experience through journey … mapping, usability testing, and optimisation. Collaborate with customer service to analyse feedback and enhance satisfaction and retention. Streamline the customer journey from lead generation through to post-purchase follow-up. Sales & Performance Tracking Implement growth strategies to attract new customers and expand market reach. Use data insights and reporting tools to monitor performance and drive improvements. Support product More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, About the team: The data analyst team collaborates with the Data Services Team Lead and cross-functional teams to deliver high-quality, compliant, and actionable insights, while maintaining standardized processes and documentation to drive efficiency. About the role: You will be responsible for analyzing, interpreting … and presenting data to support the organization's data-driven products and services, including customer-facing dashboards and regulatory datasets. Responsibilities: Set up and manage QuickSight dashboard user accounts Create and maintain internal dashboards and reports Deliver custom data extracts for clients Support regulatory audits with compliant datasets Develop and manage automated alert reports (like Error reporting) Investigate and More ❯

North East, as they look for a Senior eCommerce Executive. This would be a new, standalone opportunity to develop, scale an eCommerce strategy for additional online sales and repeat customer revenue. FT, onsite role to collaborate with the Marketing and Sales teams. Up to £40,000 DOE + benefits Role and responsibilities: Develop and implement comprehensive e-commerce strategies … development, ensuring that Direct-to-Consumer websites are user-friendly, visually appealing, and optimized for maximum performance. Implement best practices in website design, navigation, and user experience to enhance customer engagement and boost sales. Conduct regular website audits to identify opportunities for improvement and implement necessary changes to drive website performance. Manage and execute social media advertising campaigns … Strong background in managing paid ads across Amazon, Google, and meta platforms, with a track record of achieving positive ROI. Detailed understanding of eCommerce metrics across CRO, UX and Customer Experience Experience with website development and optimization, with proficiency in e-commerce platforms – Shopify Plus Excellent analytical and problem-solving abilities, with the capacity to make data-driven decisions. More ❯

and deliver implementation of data-driven marketing for Saga Personal Finance across email (and digital channels) using the Adobe toolkit and supporting analytics. The key focus is to drive engagement and demand for our portfolio of personal finance solutions to achieve Saga Money commercial objectives through the delivery of effective data-led campaigns through Adobe Campaign, with a good … existing and prospective Saga customers): Develop, implement, and manage email marketing campaigns using Adobe Campaign, ensuring campaigns are automated, optimised, and data-driven. Build trigger-based email journeys and customer lifecycle workflows, integrating data points for timely and effective communications including nurture and nudge communications, journey abandonment journeys, and more. Work closely with the Marketing Acquisition Lead to design … such as open rates, click-through rates, and conversion rates that will inform future recommendations on contact strategy. Utilise Adobe Target to conduct A/B tests and optimise customer engagement. Ensure marketing automation processes align with data governance, compliance, and regulatory standards. Collaborate with internal teams, including data analysts, and the wider CRM community, to ensure campaigns align More ❯

Senior Product Manager x2 Marketing Engagement & Payments Experience Were hiringtwo exceptional Senior Product Managersto help shape the future of our digital customer journey. One role will have astrong marketing and engagement focus, while the other will centre onpayments and transactional experiences. Both roles will work at the heart of our product strategy, partnering with cross-functional teams … to build exceptional in-app experiences, optimise customer journeys, and drive long-term value. Were hiring two Senior Product Managers: one with aMarketing & Engagement focus, responsible for driving customer retention by deepening user engagement, increasing lifetime value, and reducing churn, building on the momentum of strong customer acquisition; and another with aPayments focus, tasked with … money movement and contributing to the strength and trust of our financial product offering through deep expertise in payments systems and fintech user expectations. Key Responsibilities Develop and implement customer retention strategies to improve engagement and long-term retention. Enhance in-app features (such as budgeting tools or payments flows) to deliver clear, tangible value to users. Analyse More ❯

days/week, flexible) Salary: £70,000–£75,000 (up to £80,000 for exceptional profiles) The Company A high-growth digital performance business specialising in lead generation and customer acquisition for global automotive brands. With a strong focus on data integration, digital innovation, and machine learning, the company operates at the intersection of B2B platform development and B2C … customer engagement. Fast-paced, agile, and collaborative—this is a business where product leaders can drive meaningful impact. The Roles Two opportunities available: B2B Product Owner – Lead development of a proprietary Customer Acquisition Platform (CAP) used across partner ecosystems B2C Product Owner – Optimise consumer-facing websites to improve engagement, conversion, and data quality B2B Product Owner – Key … lead scoring, CRM integration, and international platform readiness B2C Product Owner – Key Focus Areas: Manage product roadmap for consumer websites across CRO, UX, and SEO Drive improvements in traffic, engagement, and lead conversion Collaborate with design, marketing, and SEO teams to optimise acquisition flows Own end-to-end testing, analysis, and site performance reporting Ensure clean consumer data flow More ❯

out campaigns, and make a real impact from day one. Responsibilities: Take ownership of CRM strategy Design and run data-led, personalised campaigns across multiple CRM channels to improve customer engagement and loyalty Work closely with teams across the business to ensure CRM activity supports wider goals and enhances the full customer journey Use customer insights … it is effectively set up, maintained, and continuously optimised What you will need: Strong CRM marketing experience, ideally with exposure to platform implementation and campaign optimisation Skilled in analysing customer data, market trends, and competitor activity to inform strategy Confident managing change, improving processes, and working across teams to drive results Proficient in using analytics tools and A/ More ❯

objectives for the role are to grow revenue and profitability within the business unit by effectively promoting semiconductor products and services across international markets, identifying new opportunities, and enhancing customer engagement through innovative marketing strategies. Key Responsibilities Lead product marketing initiatives to achieve monthly NBO (New Business Opportunity) targets. Manage and maintain competitive pricing strategies to maximise profitability. … and manage promotional material and website content to enhance product visibility and lead generation. Track and analyse product performance data to support decision-making and demand planning. Deliver excellent customer service while building strong internal and external business relationships. Essential Requirements Degree in Marketing, Electronics, or related field. Proven experience in Product Marketing within a semiconductor environment. Strong data More ❯

channels. You'll use testing and data insight to continually improve performance and ensure communications are timely, relevant, and effective. Own and manage the CRM marketing calendar to drive customer engagement and hit KPIs Generate new content ideas and align campaigns with wider marketing plans Deliver campaigns from brief to build, working closely with copy and design Plan More ❯

channels. You'll use testing and data insight to continually improve performance and ensure communications are timely, relevant, and effective. Own and manage the CRM marketing calendar to drive customer engagement and hit KPIs Generate new content ideas and align campaigns with wider marketing plans Deliver campaigns from brief to build, working closely with copy and design Plan More ❯

cutting-edge AI and automation, they empower teams to streamline content creation and delivery across multiple channels. Their platform is designed to enhance flexibility, reduce operational overhead, and improve customer engagement—ultimately driving better outcomes in competitive digital markets.Their success if built on the work of a large and very talented engineering team. This team are structured into More ❯

perfect for someone passionate about leveraging data to drive transformation and improve healthcare outcomes. As a forward-thinking organisation, we are committed to enhancing our digital presence and improving customer engagement. Join us in making a real impact on healthcare and community services. We are looking for a motivated, proactive self-driven individual who is ready and willing to … the Health and Social care agenda and impact on services Evidence of understanding of the role of Assistant Director Strong strategic thinking and leadership skills. Excellent communication and stakeholder engagement abilities Proficiency in agile project management methodologies. Experience of contract management responsibilities within a provider organisation Experience of leading and develop effective teams Ability to manage multiple projects and More ❯

as is a knowledge of application development/integration and an appreciation of infrastructure design within a legal framework/architecture. Strong problem-solving skills, team management/coordination, customer engagement and a pragmatic approach will be required to be successful in this role. This a permanent role, within an area that requires day to day leadership, coordination More ❯

playing a strategic role in advisory, design, and technical delivery. What you'll do Provide expert guidance across SASE/SSE, PAM, detection, and data centre security technologies Lead customer engagements, providing advisory services, architecture guidance, roadmap planning, and solution governance Define and document high-level solution designs, technical requirements, and delivery frameworks Act as Technical or Design Authority … for enterprise-scale customer programmes Engage in strategic customer meetings to translate business needs into technical strategy Collaborate with vendors and partners (notably Zscaler) to stay current on product developments and influence future solutions Support opportunity qualification and technical costing in pre-sales engagements Create and present white papers or thought leadership content around evolving security architectures Identify … firewalls, IDS/IPS, endpoint protection, and encryption Comfortable working with cloud platforms and designing secure architectures across Azure, AWS, or Google Cloud Ability to lead technical conversations, influence customer decisions, and deliver trusted advisory services Existing SC clearance or eligibility to apply Desirable Skills & Certifications Familiarity with industry security frameworks (e.g., NIST, ISO 27001, CIS Controls) Cloud security More ❯

mechanical design — perfect for someone who’s equally comfortable writing code and rolling up their sleeves in the workshop. You’ll work across product development, technical support, documentation, and customer engagement. This is an active, varied role that goes far beyond sitting behind a desk — you’ll have access to in-house tools and equipment to prototype, test, and … refine your ideas. Occasional travel to customer sites and industry events adds even more variety to your day-to-day work. Key Responsibilities · Develop in-depth knowledge of our product range. · Deliver technical support to customers and internal teams, including troubleshooting and phone support. · Maintain and organize technical documentation. · Contribute to new software tool development (preferably in Delphi or More ❯

existing and prospective Saga customers): Develop, delivery, and manage email marketing campaigns using Adobe Campaign, ensuring campaigns are automated, optimised, and data-driven. Build trigger-based email journeys and customer lifecycle workflows, integrating data points for timely and effective communications including nurture and nudge communications, journey abandonment journeys, and more. Work closely with the Marketing Acquisition Lead to design … open rates, click-through rates, and conversion rates that will inform future recommendations on contact strategy. Utilise Adobe Target (if applicable) to conduct A/B tests and optimise customer engagement. Ensure marketing automation processes align with data governance, compliance, and regulatory standards. Collaborate with internal teams, including data analysts, and the wider CRM community, to ensure campaigns align … of data and how to harness it to optimise marketing KPIs. Able to create the new, rather than adapt the existing, particularly when it comes to designing and creating customer journeys. Profecient in HTML, and/or knowledge of tools like Dreamweaver. Able to balance multiple projects and deadlines simultaneously highly organised with great time management. A good knowledge More ❯

Customer Success Manager – FinTech (Implementation & Delivery Focus) Manchester | Hybrid (3-4 days onsite per week) Full-Time | £35k–£40k per annum Sector: FinTech (B2B SaaS) We’re hiring on behalf of a high-growth fintech start-up that’s transforming how lenders, brokers, and intermediaries manage loans. We’re looking for a Customer Success Manager (CSM) who thrives … implementation from start to finish, ensuring a smooth, on-time rollout and outstanding client satisfaction. Project Management: Coordinate resources, manage delivery timelines, and proactively solve issues before they escalate. Customer Engagement: Act as the go-to person for your clients. Build strong relationships, understand their business needs, and be their trusted advisor. Stakeholder Management: Align internal teams and … opportunities that genuinely benefit the customer. Process Optimisation: Suggest and implement improvements to onboarding and success workflows. What We’re Looking For: 3–5 years of experience in a customer-facing role , ideally in B2B SaaS with a strong focus on project delivery and implementation . A self-starter who can independently manage complex projects and build rapport with More ❯

looking for a Geospatial Insight & Analytics Manager to join their data function. The team plays a crucial role in using location-based data to drive smarter, faster commercial and customer decisions, and this role will lead high-impact projects across location planning, network design, and targeted marketing. The Role This is a rare opportunity to shape the future of … teams. Key Responsibilities: Spatial Insight & Strategic Decision Support Translate business questions into geospatial data-driven insight Use spatial modelling to solve problems around store planning, network optimisation, and targeted customer engagement Identify whitespace opportunities based on demographics, mobility, and purchasing behaviour Advanced Geospatial Analytics Apply tools like Databricks, ArcGIS, SQL, and Python to build models, test hypotheses, and … scale geospatial insight Integrate datasets like HST (High Street Trading), customer segmentation, and footfall into spatial analysis workflows Conduct segmentation and clustering work to highlight geographical patterns Stakeholder Engagement & Storytelling Build dashboards and data visualisations that clearly communicate insights Collaborate with non-technical stakeholders to translate complex spatial data into business recommendations Present analysis at senior levels and More ❯

looking for a Geospatial Insight & Analytics Manager to join their data function. The team plays a crucial role in using location-based data to drive smarter, faster commercial and customer decisions, and this role will lead high-impact projects across location planning, network design, and targeted marketing. The Role This is a rare opportunity to shape the future of … teams. Key Responsibilities: Spatial Insight & Strategic Decision Support Translate business questions into geospatial data-driven insight Use spatial modelling to solve problems around store planning, network optimisation, and targeted customer engagement Identify whitespace opportunities based on demographics, mobility, and purchasing behaviour Advanced Geospatial Analytics Apply tools like Databricks, ArcGIS, SQL, and Python to build models, test hypotheses, and … scale geospatial insight Integrate datasets like HST (High Street Trading), customer segmentation, and footfall into spatial analysis workflows Conduct segmentation and clustering work to highlight geographical patterns Stakeholder Engagement & Storytelling Build dashboards and data visualisations that clearly communicate insights Collaborate with non-technical stakeholders to translate complex spatial data into business recommendations Present analysis at senior levels and More ❯

About the Company Our clients are leading technical service and aftermarket support partners for top technology brands. We offer a range of pre-sales and aftermarket technical services, including customer helpdesk and support, field repairs, preventive maintenance, warranty management, workshop repair, inventory, and logistics. Our expertise spans across various technologies such as printers, customer engagement technology, handheld … mechanical equipment within the Print on Demand industry, including photocopiers, colour laser/inkjet printers, production printers, and digital presses (Fujifilm, Ricoh, Konica Minolta, Xerox, Sharp, Canon). Excellent customer service and communication skills, along with a willingness to learn new and emerging technologies, are essential. Key Responsibilities Repairs: Office printers and photocopiers Installation and Maintenance: Production printers Additional … Xerox, Sharp, Canon) Background in the office equipment industry Strong technical skills in electronics and mechanics Proficiency in IT, including networking devices and setting up scanning functions First-class customer service with previous customer-facing experience Education and Experience Good standard of secondary education Proficiency in Microsoft Word and Excel Certification in Mechanical and Electrical/Electronics Ideally More ❯

subject or relevant industry experience UK resident with a valid driving licence (own transport beneficial) Why Join Us? Full training provided, making it ideal for engineers moving into a customer-facing role Competitive salary and benefits based on experience A varied role combining technical problem-solving, customer engagement, and business development Opportunity to work with cutting-edge More ❯

is shaping the future of pension technology. As a Software Developer, you will be given full reigns to Define, build, and deploy new products and features for their expanding customer base. You will also, drive technological advancements with DevOps tools such as Chef, Vagrant, Kubernetes, Terraform, Packer, and Docker. About You: Experienced Java developer with a passion for Agile … eager to mentor and develop others. Proactive and inquisitive, ready to challenge the norm and improve our processes. Comfortable working with specialists across UX design, product development, testing, and customer engagement. What do you get in return? Dynamic Environment: Work on meaningful projects in a collaborative and supportive workspace that promotes flexible working. Career Growth: They offer stability, support … learning subscriptions, monthly down-tools day, and communities of practice. Inclusive Atmosphere: they value diversity and inclusivity, and actively promote a workplace where everyone feels welcome and valued. Social Engagement: Join in their regular social events, including bake-offs, office parties, sporting events, and more! Ready to build something amazing with them? Apply now and become a part of More ❯

is shaping the future of pension technology. As a Software Developer, you will be given full reigns to Define, build, and deploy new products and features for their expanding customer base. You will also, drive technological advancements with DevOps tools such as Chef, Vagrant, Kubernetes, Terraform, Packer, and Docker. About You: Experienced Java developer with a passion for Agile … eager to mentor and develop others. Proactive and inquisitive, ready to challenge the norm and improve our processes. Comfortable working with specialists across UX design, product development, testing, and customer engagement. What do you get in return? Dynamic Environment: Work on meaningful projects in a collaborative and supportive workspace that promotes flexible working. Career Growth: They offer stability, support … learning subscriptions, monthly down-tools day, and communities of practice. Inclusive Atmosphere: they value diversity and inclusivity, and actively promote a workplace where everyone feels welcome and valued. Social Engagement: Join in their regular social events, including bake-offs, office parties, sporting events, and more! Ready to build something amazing with them? Apply now and become a part of More ❯