26 to 50 of 121 Customer Engagement Jobs in the North of England

reporting into the Head of Software Engineering. We are at the heart of the Sky UK technology landscape that supports every major product and customer experience at Sky, responsible for customer management and engagement platforms powering Sky Glass, Sky Q, Mobile, Broadband & Talk, Sky Protect, and exciting … technology architecture and frameworks including technology change and delivery lifecycles. Broad and varied technology experience across architectural domains (e.g. data, infrastructure, integration, security, customer management, digital, app). Significant experience in a systems and engineering design background. Significant experience in a senior architecture or engineering role. Experience of customer ...

reduce costs, and improve efficiency. Are you an outgoing, dynamic, and inquisitive sales professional who thrives on winning the next deal and building lasting customer relationships? Infios is seeking a high-energy Senior Account Manager to increase annual spend within an existing portfolio of enterprise customers by promoting … with customers and internal teams, attending meetings, uncovering pain points, shaping compelling proposals, and using Salesforce CRM to track all activity and maintain accurate customer data. As the customer advocate, you will collaborate across departments to ensure full alignment and support for the Existing Business Account Strategy. What ...

reduce costs, and improve efficiency. Are you an outgoing, dynamic, and inquisitive sales professional who thrives on winning the next deal and building lasting customer relationships? Infios is seeking a high-energy Senior Account Manager to increase annual spend within an existing portfolio of enterprise customers by promoting … with customers and internal teams, attending meetings, uncovering pain points, shaping compelling proposals, and using Salesforce CRM to track all activity and maintain accurate customer data. As the customer advocate, you will collaborate across departments to ensure full alignment and support for the Existing Business Account Strategy. What ...

reduce costs, and improve efficiency. Are you an outgoing, dynamic, and inquisitive sales professional who thrives on winning the next deal and building lasting customer relationships? Infios is seeking a high-energy Senior Account Manager to increase annual spend within an existing portfolio of enterprise customers by promoting … with customers and internal teams, attending meetings, uncovering pain points, shaping compelling proposals, and using Salesforce CRM to track all activity and maintain accurate customer data. As the customer advocate, you will collaborate across departments to ensure full alignment and support for the Existing Business Account Strategy. What ...

reduce costs, and improve efficiency. Are you an outgoing, dynamic, and inquisitive sales professional who thrives on winning the next deal and building lasting customer relationships? Infios is seeking a high-energy Senior Account Manager to increase annual spend within an existing portfolio of enterprise customers by promoting … with customers and internal teams, attending meetings, uncovering pain points, shaping compelling proposals, and using Salesforce CRM to track all activity and maintain accurate customer data. As the customer advocate, you will collaborate across departments to ensure full alignment and support for the Existing Business Account Strategy. What ...

reduce costs, and improve efficiency. Are you an outgoing, dynamic, and inquisitive sales professional who thrives on winning the next deal and building lasting customer relationships? Infios is seeking a high-energy Senior Account Manager to increase annual spend within an existing portfolio of enterprise customers by promoting … with customers and internal teams, attending meetings, uncovering pain points, shaping compelling proposals, and using Salesforce CRM to track all activity and maintain accurate customer data. As the customer advocate, you will collaborate across departments to ensure full alignment and support for the Existing Business Account Strategy. What ...

reduce costs, and improve efficiency. Are you an outgoing, dynamic, and inquisitive sales professional who thrives on winning the next deal and building lasting customer relationships? Infios is seeking a high-energy Senior Account Manager to increase annual spend within an existing portfolio of enterprise customers by promoting … with customers and internal teams, attending meetings, uncovering pain points, shaping compelling proposals, and using Salesforce CRM to track all activity and maintain accurate customer data. As the customer advocate, you will collaborate across departments to ensure full alignment and support for the Existing Business Account Strategy. What ...

reduce costs, and improve efficiency. Are you an outgoing, dynamic, and inquisitive sales professional who thrives on winning the next deal and building lasting customer relationships? Infios is seeking a high-energy Senior Account Manager to increase annual spend within an existing portfolio of enterprise customers by promoting … with customers and internal teams, attending meetings, uncovering pain points, shaping compelling proposals, and using Salesforce CRM to track all activity and maintain accurate customer data. As the customer advocate, you will collaborate across departments to ensure full alignment and support for the Existing Business Account Strategy. What ...

reduce costs, and improve efficiency. Are you an outgoing, dynamic, and inquisitive sales professional who thrives on winning the next deal and building lasting customer relationships? Infios is seeking a high-energy Senior Account Manager to increase annual spend within an existing portfolio of enterprise customers by promoting … with customers and internal teams, attending meetings, uncovering pain points, shaping compelling proposals, and using Salesforce CRM to track all activity and maintain accurate customer data. As the customer advocate, you will collaborate across departments to ensure full alignment and support for the Existing Business Account Strategy. What ...

reduce costs, and improve efficiency. Are you an outgoing, dynamic, and inquisitive sales professional who thrives on winning the next deal and building lasting customer relationships? Infios is seeking a high-energy Senior Account Manager to increase annual spend within an existing portfolio of enterprise customers by promoting … with customers and internal teams, attending meetings, uncovering pain points, shaping compelling proposals, and using Salesforce CRM to track all activity and maintain accurate customer data. As the customer advocate, you will collaborate across departments to ensure full alignment and support for the Existing Business Account Strategy. What ...

reduce costs, and improve efficiency. Are you an outgoing, dynamic, and inquisitive sales professional who thrives on winning the next deal and building lasting customer relationships? Infios is seeking a high-energy Senior Account Manager to increase annual spend within an existing portfolio of enterprise customers by promoting … with customers and internal teams, attending meetings, uncovering pain points, shaping compelling proposals, and using Salesforce CRM to track all activity and maintain accurate customer data. As the customer advocate, you will collaborate across departments to ensure full alignment and support for the Existing Business Account Strategy. What ...

talented team, delighting our customers with software that transforms data into actionable intelligence across the globe. What You Will Be Doing As a Customer Success Manager (CSM) at Nuix, you will ensure our customers gain maximum value from our solutions. Acting as a trusted partner, you will understand customer … help them achieve measurable outcomes with our products. This role is part of the post-sales team and reports directly to Team Lead, Customer Success Manager EMEA. Location: This position will be based in our Frankfurt office. The candidate is required to attend the office a minimum ...

talented team, delighting our customers with software that transforms data into actionable intelligence across the globe. What You Will Be Doing As a Customer Success Manager (CSM) at Nuix, you will ensure our customers gain maximum value from our solutions. Acting as a trusted partner, you will understand customer … help them achieve measurable outcomes with our products. This role is part of the post-sales team and reports directly to Team Lead, Customer Success Manager EMEA. Location: This position will be based in our Frankfurt office. The candidate is required to attend the office a minimum ...

talented team, delighting our customers with software that transforms data into actionable intelligence across the globe. What You Will Be Doing As a Customer Success Manager (CSM) at Nuix, you will ensure our customers gain maximum value from our solutions. Acting as a trusted partner, you will understand customer … help them achieve measurable outcomes with our products. This role is part of the post-sales team and reports directly to Team Lead, Customer Success Manager EMEA. Location: This position will be based in our Frankfurt office. The candidate is required to attend the office a minimum ...

talented team, delighting our customers with software that transforms data into actionable intelligence across the globe. What You Will Be Doing As a Customer Success Manager (CSM) at Nuix, you will ensure our customers gain maximum value from our solutions. Acting as a trusted partner, you will understand customer … help them achieve measurable outcomes with our products. This role is part of the post-sales team and reports directly to Team Lead, Customer Success Manager EMEA. Location: This position will be based in our Frankfurt office. The candidate is required to attend the office a minimum ...

talented team, delighting our customers with software that transforms data into actionable intelligence across the globe. What You Will Be Doing As a Customer Success Manager (CSM) at Nuix, you will ensure our customers gain maximum value from our solutions. Acting as a trusted partner, you will understand customer … help them achieve measurable outcomes with our products. This role is part of the post-sales team and reports directly to Team Lead, Customer Success Manager EMEA. Location: This position will be based in our Frankfurt office. The candidate is required to attend the office a minimum ...

talented team, delighting our customers with software that transforms data into actionable intelligence across the globe. What You Will Be Doing As a Customer Success Manager (CSM) at Nuix, you will ensure our customers gain maximum value from our solutions. Acting as a trusted partner, you will understand customer … help them achieve measurable outcomes with our products. This role is part of the post-sales team and reports directly to Team Lead, Customer Success Manager EMEA. Location: This position will be based in our Frankfurt office. The candidate is required to attend the office a minimum ...

talented team, delighting our customers with software that transforms data into actionable intelligence across the globe. What You Will Be Doing As a Customer Success Manager (CSM) at Nuix, you will ensure our customers gain maximum value from our solutions. Acting as a trusted partner, you will understand customer … help them achieve measurable outcomes with our products. This role is part of the post-sales team and reports directly to Team Lead, Customer Success Manager EMEA. Location: This position will be based in our Frankfurt office. The candidate is required to attend the office a minimum ...

talented team, delighting our customers with software that transforms data into actionable intelligence across the globe. What You Will Be Doing As a Customer Success Manager (CSM) at Nuix, you will ensure our customers gain maximum value from our solutions. Acting as a trusted partner, you will understand customer … help them achieve measurable outcomes with our products. This role is part of the post-sales team and reports directly to Team Lead, Customer Success Manager EMEA. Location: This position will be based in our Frankfurt office. The candidate is required to attend the office a minimum ...

talented team, delighting our customers with software that transforms data into actionable intelligence across the globe. What You Will Be Doing As a Customer Success Manager (CSM) at Nuix, you will ensure our customers gain maximum value from our solutions. Acting as a trusted partner, you will understand customer … help them achieve measurable outcomes with our products. This role is part of the post-sales team and reports directly to Team Lead, Customer Success Manager EMEA. Location: This position will be based in our Frankfurt office. The candidate is required to attend the office a minimum ...

talented team, delighting our customers with software that transforms data into actionable intelligence across the globe. What You Will Be Doing As a Customer Success Manager (CSM) at Nuix, you will ensure our customers gain maximum value from our solutions. Acting as a trusted partner, you will understand customer … help them achieve measurable outcomes with our products. This role is part of the post-sales team and reports directly to Team Lead, Customer Success Manager EMEA. Location: This position will be based in our Frankfurt office. The candidate is required to attend the office a minimum ...

talented team, delighting our customers with software that transforms data into actionable intelligence across the globe. What You Will Be Doing As a Customer Success Manager (CSM) at Nuix, you will ensure our customers gain maximum value from our solutions. Acting as a trusted partner, you will understand customer … help them achieve measurable outcomes with our products. This role is part of the post-sales team and reports directly to Team Lead, Customer Success Manager EMEA. Location: This position will be based in our Frankfurt office. The candidate is required to attend the office a minimum ...

whilst working under the direction of Head of Support. Role & Responsibilities Technical Support & Problem Resolution Deliver First & Second line Cloud Technical Support for our customer solutions. Troubleshoot issues within custom contact centre implementations Analyse system logs, error messages, and performance metrics to identify issues Implement fixes for a wide … frequently encountered queries/questions. Update troubleshooting guides based on resolved cases, examples and scenarios. Review and provide feedback on support process and procedures. Customer Engagement Manage customer support requests within defined SLAs Communicate technical information clearly to customers with varying technical backgrounds Provide regular and detailed ...

Change) activities, manage incident processes, fulfil service requests, and assist with problem management. The role requires a commitment to improving service quality and ensuring customer satisfaction in a busy environment with high demand and competing priorities Please note this is a full time onsite role in Fleetwood Lancashire … incidents and problems. · Contribute to root cause analysis and the development of permanent solutions. · Maintain documentation of known issues and solutions for future reference. Customer Service: · Provide excellent customer service to all end-users, maintaining a positive and helpful attitude. · Communicate technical information to end-users ...

responsibility for the strategy, implementation, and management of my clients company's marketing technology stack, with a focus on CRM and projects to drive customer engagement and business goals. This includes overseeing CRM systems like Salesforce, managing marketing automation, ensuring data integration, leading project teams, and working with … marketing, and IT. Key responsibilities Strategy and Leadership: Define and execute the overall CRM and marketing technology strategy, aligning it with business objectives like customer personalization and lifecycle marketing. Lead and manage project teams, ensuring accountability and collaboration across departments. Technology and Project Management: Oversee the health, integration ...