26 to 50 of 84 Customer Engagement Jobs in the North of England

inspired, engaged, and connected to the children and communities they support. Acting as the sponsor's advocate, the role translates insights, content, and engagement trends into a compelling experience roadmap. It partners with Support Offices, digital enablement, and technical teams to bring sponsor experience priorities to life. Beyond features … Master's in Digital Product Strategy, Marketing, Communications, Human-Centered Design, or related field. Equivalent relevant experience considered. 7+ years in digital product strategy, customer/sponsor engagement, or related roles. Proven success shaping user/customer journeys that deliver measurable outcomes. Strong track record translating insights ...

inspired, engaged, and connected to the children and communities they support. Acting as the sponsor's advocate, the role translates insights, content, and engagement trends into a compelling experience roadmap. It partners with Support Offices, digital enablement, and technical teams to bring sponsor experience priorities to life. Beyond features … Master's in Digital Product Strategy, Marketing, Communications, Human-Centered Design, or related field. Equivalent relevant experience considered. 7+ years in digital product strategy, customer/sponsor engagement, or related roles. Proven success shaping user/customer journeys that deliver measurable outcomes. Strong track record translating insights ...

inspired, engaged, and connected to the children and communities they support. Acting as the sponsor's advocate, the role translates insights, content, and engagement trends into a compelling experience roadmap. It partners with Support Offices, digital enablement, and technical teams to bring sponsor experience priorities to life. Beyond features … Master's in Digital Product Strategy, Marketing, Communications, Human-Centered Design, or related field. Equivalent relevant experience considered. 7+ years in digital product strategy, customer/sponsor engagement, or related roles. Proven success shaping user/customer journeys that deliver measurable outcomes. Strong track record translating insights ...

Change) activities, manage incident processes, fulfil service requests, and assist with problem management. The role requires a commitment to improving service quality and ensuring customer satisfaction in a busy environment with high demand and competing priorities Please note this is a full time onsite role in Fleetwood Lancashire … incidents and problems. · Contribute to root cause analysis and the development of permanent solutions. · Maintain documentation of known issues and solutions for future reference. Customer Service: · Provide excellent customer service to all end-users, maintaining a positive and helpful attitude. · Communicate technical information to end-users ...

responsibility for the strategy, implementation, and management of my clients company's marketing technology stack, with a focus on CRM and projects to drive customer engagement and business goals. This includes overseeing CRM systems like Salesforce, managing marketing automation, ensuring data integration, leading project teams, and working with … marketing, and IT. Key responsibilities Strategy and Leadership: Define and execute the overall CRM and marketing technology strategy, aligning it with business objectives like customer personalization and lifecycle marketing. Lead and manage project teams, ensuring accountability and collaboration across departments. Technology and Project Management: Oversee the health, integration ...

data management to power app development, we are dedicated to pioneering technology with Microsoft innovation. Guided by our 3 values of building relationships, customer succ ess and passion and dedica tion, we are on a mission to make BCN the most trusted tech partner in the UK t oday. … availability, and lead times for hardware, software, and services. Coordinate with the procurement team to ensure timely ordering and delivery of products and services. Customer Engagement Act as a point of contact for customer queries related to quotes, orders, and billing. Support the onboarding process ...

motivated and detail-oriented apprentice to support our dynamic professional services team. This role offers a unique opportunity to gain hands-on experience in customer engagement, solution design, and proposal development within a fast-paced technology environment. Role As a professional services team apprentice, you will play … supporting role in helping the team deliver high-quality customer engagements. You'll gain exposure to enterprise technology solutions, assist in preparing client-facing materials, and learn how to translate customer needs into tailored service offerings. This is an excellent opportunity to build foundational skills in sales engineering ...

responsible for shaping, designing, and governing secure IT solutions across razorblues client base. This role combines deep technical expertise with commercial awareness and excellent customer engagement skills. Youll work closely with the Solution Architect team, Security, and Consulting teams to ensure all proposed solutions are secure, compliant … Windows Server, Microsoft 365, and next-generation firewalls, alongside a strong understanding of modern security frameworks and threat landscapes. Youll be comfortable switching between customer meetings, technical design sessions, and hands-on engineering work when required. A qualification recognised by IASME to certify Cyber Essentials Plus will be required ...

Role: IT Consultant Location: Preston Hybrid (with some customer site visits) Sector: Managed Services/IT Consultancy Salary: up to £50,000 depending on experience The role Are you a technically minded problem solver who loves working directly with customers to design and deliver impactful IT solutions … growing Managed Services Provider, helping organisations modernise, secure, and optimise their IT environments. This role sits within a dynamic Project Delivery Team and blends customer engagement, solution design, and hands-on technical delivery. You'll act as a trusted advisor to business and IT leaders - auditing environments, uncovering ...

industry verticals Aerospace & Defence, Financial Services, Healthcare, Central Government, and Life Sciences. As an AI Technologist, you will play a pivotal role in shaping customer conversationsaround AI and Data transformation. Youll work closely with Sales, Account Teams, and the AI Centre of Excellence & Execution(CoEE)to define tailored … business vision and technical delivery helping customers build confidence in their AI strategy and ensuring a seamless transition from concept to execution. Key Responsibilities Customer Engagement & Execution. Lead strategic discussions with customers to define their AI and Data Strategy, aligning technology capabilities with business goals. Identify opportunities ...

CRM. From improving data quality and supporting campaign delivery to generating performance insights, you'll play a key role in enabling better customer engagement and more effective commercial activity. This position suits someone who is methodical, confident with numbers, and passionate about building a CRM environment that genuinely … data accuracy and follow up with internal stakeholders to maintain high standards. Build, schedule and monitor targeted email campaigns to support lead nurturing and customer engagement. Support the development of automated workflows that enhance conversion and reduce drop-off. Ensure all communication activity is compliant with GDPR and data ...

+ Benefits London | Hybrid 3 days per week We're working with an Entertainment venue investing heavily in digital growth, customer experience, and marketing automation. This is a unique opportunity to lead CRM at both strategic and hands-on levels. You'll be part of a purpose-driven organisation … ready to elevate its customer engagement through best-in-class data and platforms The Head of CRM will own the entire customer lifecycle- from acquisition to retention to service - driving targeted, multi-channel campaigns and leading a team of eight across CRM management and delivery. The Head ...

+ Benefits London | Hybrid 3 days per week We're working with an Entertainment venue investing heavily in digital growth, customer experience, and marketing automation. This is a unique opportunity to lead CRM at both strategic and hands-on levels. You'll be part of a purpose-driven organisation … ready to elevate its customer engagement through best-in-class data and platforms The Head of CRM will own the entire customer lifecycle- from acquisition to retention to service - driving targeted, multi-channel campaigns and leading a team of eight across CRM management and delivery. The Head ...

+ Benefits London | Hybrid 3 days per week We're working with an Entertainment venue investing heavily in digital growth, customer experience, and marketing automation. This is a unique opportunity to lead CRM at both strategic and hands-on levels. You'll be part of a purpose-driven organisation … ready to elevate its customer engagement through best-in-class data and platforms The Head of CRM will own the entire customer lifecycle- from acquisition to retention to service - driving targeted, multi-channel campaigns and leading a team of eight across CRM management and delivery. The Head ...

+ Benefits London | Hybrid 3 days per week We're working with an Entertainment venue investing heavily in digital growth, customer experience, and marketing automation. This is a unique opportunity to lead CRM at both strategic and hands-on levels. You'll be part of a purpose-driven organisation … ready to elevate its customer engagement through best-in-class data and platforms The Head of CRM will own the entire customer lifecycle- from acquisition to retention to service - driving targeted, multi-channel campaigns and leading a team of eight across CRM management and delivery. The Head ...

increase return on investment Partner and collaborate with internal and external teams to gather requirements and provide data-driven support Develop and maintain customer-focused reports and dashboards (Power BI, Pyramid, Excel) Working with data visualisation tools such as Power BI, Tableau, and Pyramid Manage master data, ensure data … ability Strong communication skills to communicate credible data-led solutions to stakeholders who may not be data-literate Strong relationship building skills to drive customer engagement Problem Solving skills - Analytical mindset with the ability to translate data into actionable solutions Curious mentality to conduct exploratory analysis to solve ...

impactful acquisition and retention strategies within a regulated financial services environment? Were looking for a CRM & Data Marketing Manager to take ownership of our customer and prospect data, optimising its use to power targeted, compliant, and cost-effective multi-channel marketing activity. Youll play a key role in shaping … Youll be joining a collaborative, fast-paced environment where data drives every decision. This is an opportunity to make a measurable impact on customer engagement and growth - while shaping the future of our CRM and marketing data strategy. CRM and Data Marketing Manager ...

impact leadership opportunity. Key Responsibilities: Strategy & Discovery Build and own the product vision and roadmap for major product pillars. Identify high-impact opportunities through customer engagement and structured discovery. Technical Product Leadership Define requirements, user stories, data models, and technical specifications. Collaborate with engineering on architectural decisions ...

impact leadership opportunity. Key Responsibilities: Strategy & Discovery Build and own the product vision and roadmap for major product pillars. Identify high-impact opportunities through customer engagement and structured discovery. Technical Product Leadership Define requirements, user stories, data models, and technical specifications. Collaborate with engineering on architectural decisions ...

Senior Security & Compliance Consultant & Architect Location: Hybrid - Manchester HQ with occasional customer site visits as required Salary: Dependant on Experience Please note - We cannot accept candidates who are currently on, or may require a Visa at this or any time. Overview This role exists to strengthen and mature … produce actionable roadmaps, understand frameworks such as ISO 27001, CE+, NIST, CIS, and MOD/DEFSTAN, and ensure these controls are implemented effectively across customer environments. A key part of this role is working closely with the security-focused support desk analysts, providing ongoing mentoring, technical guidance, and structured ...

CRM. From improving data quality and supporting campaign delivery to generating performance insights, you'll play a key role in enabling better customer engagement and more effective commercial activity. This position suits someone who is methodical, confident with numbers, and passionate about building a CRM environment that genuinely … data accuracy and follow up with internal stakeholders to maintain high standards. Build, schedule and monitor targeted email campaigns to support lead nurturing and customer engagement. Support the development of automated workflows that enhance conversion and reduce drop-off. Ensure all communication activity is compliant with GDPR and data ...

improve Secure Score metrics. Preferred Skills Familiarity with FastTrack methodology. Experience with Microsoft Sentinel and advanced threat analytics. Strong communication and advisory skills for customer engagement. Impact Deliver unified, AI-driven security across endpoints, email, identity, and cloud, reducing risk and simplifying compliance. ...

improve Secure Score metrics. Preferred Skills Familiarity with FastTrack methodology. Experience with Microsoft Sentinel and advanced threat analytics. Strong communication and advisory skills for customer engagement. Impact Deliver unified, AI-driven security across endpoints, email, identity, and cloud, reducing risk and simplifying compliance. ...

improve Secure Score metrics. Preferred Skills Familiarity with FastTrack methodology. Experience with Microsoft Sentinel and advanced threat analytics. Strong communication and advisory skills for customer engagement. Impact Deliver unified, AI-driven security across endpoints, email, identity, and cloud, reducing risk and simplifying compliance. ...

improve Secure Score metrics. Preferred Skills Familiarity with FastTrack methodology. Experience with Microsoft Sentinel and advanced threat analytics. Strong communication and advisory skills for customer engagement. Impact Deliver unified, AI-driven security across endpoints, email, identity, and cloud, reducing risk and simplifying compliance. ...