26 to 50 of 52 Customer Engagement Jobs in the North of England

chain business process understanding. This is a brilliant opportunity to take the leading on fresh BC implementations within a like minded, knowledgeable team environment; with an ethos built around customer satisfaction, and a forward thinking approach to partner based consultancy This position is home based, with the requirement of occasional travel to customer site - project phase dependant. Suitable … of Dynamics 365 Business Central A firm background across full functional implementation life cycle (inc. project analysis, design, FDD writing, testing, training and go-live support) Strong stakeholder/customer engagement skills, with the ability to hold constructive conversations and ensure successful project delivery phases Integration project experience with 3rd party add-ons such as Continia, Jet Reports … client are willing to consider candidates from both a MS Gold Partner or End User environment, with the expectation candidates can flexibly travel 2-3 days per week to customer site across the UK. The role is home based, and offers fantastic, long term career prospects/certified training openings. You will achieve: A strong pipeline of exciting greenfield More ❯

client-facing role where you'll shape large-scale solutions, drive analytics-led improvements, and act as a trusted advisor to customers. You'll collaborate with passionate colleagues, lead customer engagements, and influence how digital workplace strategies are delivered - all while growing your own skills in a fast-moving and innovative field. What you'll do Design, implement, and … configure modern management solutions at enterprise scale Use end-user analytics to monitor performance and drive improvements in customer estates (DEX scores, sentiment, and user cases) Lead conversations with stakeholders, ensuring the user experience remains at the heart of every solution Contribute to governance, service reporting, customer reviews, and the resolution of escalations Recommend and deliver automations, remote … image creation processes (task sequences) Experience working with XLAs and measuring end-user sentiment and performance Strong scripting skills (e.g., PowerShell) for automation and customisation Excellent communication, presentation, and customer engagement skills Ability to work independently, manage multiple tasks, and solve problems effectively Strong stakeholder management and project delivery skills Desired skills Knowledge of Microsoft Defender XDR suite More ❯

So we’re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we’re looking for a Director of Marketing to drive Quickline’s marketing presence, leading innovation across brand performance, customer engagement channels, and digital … this role… - You’ll take ownership of building and growing a standout brand in the broadband industry - Through data, automation and creativity, you’ll deliver impact across the full customer journey – from first click to loyal advocacy - By inspiring and developing your team, you’ll shape a culture that’s ambitious, collaborative, and customer – obsessed. - You’ll have … Ikea, M&S, cinema etc. - Free Parking on site. - Regular ‘Lunch & Learns’ and company wide ‘Elevenses’ meets to discuss company direction. - Social Events – Summer and End of Year parties - Customer Obsessed Awards - Regular opportunities to win! Note to agencies – Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a More ❯

Data Services and ETL tools such as Syniti. Strong stakeholder management and communication skills. Analytical problem solver with experience leading end-to-end SAP implementations. Confident managing long-term customer engagements and driving successful project delivery. Join a business driving real digital transformation — where your technical expertise and architectural insight will shape the future of enterprise systems. More ❯

Data Services and ETL tools such as Syniti. Strong stakeholder management and communication skills. Analytical problem solver with experience leading end-to-end SAP implementations. Confident managing long-term customer engagements and driving successful project delivery. Join a business driving real digital transformation — where your technical expertise and architectural insight will shape the future of enterprise systems. More ❯

Ireland, SAP has two offices - located in Dublin and Galway - which provide dedicated support to its customers. The office in Dublin offers service and support for SAP's large customer base, sales operations, financial shared services, as well as IT assistance. Meanwhile, the facility based in Galway provides a multilingual service and support center tailored towards midsize and multinational … enterprise sectors. Committed to delivering the highest level of customer satisfaction through SAP UK & Ireland's specialized services, the company recently announced the appointment of Ryan Poggi as Managing Director. The move is a testament to SAP's dedication to delivering an outstanding experience for its customers by giving them access to unrivaled services and solutions. With his extensive … knowledge and leadership skills, Poggi will be well-placed to ensure that SAP continues to meet its objective of providing a superior customer experience (CX). In his new position as Managing Director, Poggi will have the responsibility of spearheading the business operations at SAP UK & Ireland and executing its strategy with particular emphasis on increasing customer lifetime More ❯

other duties as reasonably assigned by the supervisor/manager from time to time. ·Through optimising your own personal behaviours, you will support the business in driving world-class customer engagement and business performance. Accountabilities and performance measures: ·Achieves productivity and lead/campaign conversion rates. ·Achieves minimum standards of activity set by the Head of Business Development. … assigned time frame. ·Effective completion of in-house CRM and associated sales reports. Ideal candidates must have the following skills and experience ·Ideally previous sales experience, B2B ideally ·Excellent customer service skills ·Experienced within the sales process is beneficial ·Confident, strong communicator with charisma and gravitas. ·Willing and capable of learning and adapting quickly. ·Educated to a minimum of More ❯

are delivered at scale. Their award-winning SaaS platform powers the online presence of major UK and global brands, combining advanced data engineering with modern web technologies to drive customer engagement. As part of continued expansion, they’re looking for a Full Stack Software Engineer with a strong backend and data focus to help build scalable, data-driven systems More ❯

guide the analysis, design and development of solutions for customers, provide technical support and direction to sales teams in the field and assure the compatibility of these solutions with customer systems and strategic business plans. Are you an experienced outcome orientated technologist who provide presales advice for game-changing, enterprise-wide Multicloud, Data & AI and Resiliency & Security Transformation services … solution definition in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to position the Dell solution that best meets customer requirements and delivers expected outcomes. Our Services support the entire solution lifecycle and its Strategize, Implement, Adopt and Scale phases and span across our Consulting, Deployment, Residency and Managed … for Multicloud, Data & AI and Resiliency & Security on our Dell Technologies Services EMEA Presales Specialty team in the United Kingdom. What you'll achieve This is a senior, presales, customer facing role. The Services Solutions Principal will lead the development and delivery of presentations up to client's C-level management, workshops, Services Solution design, Services responses to Requests More ❯

a high-performing UK tech business replicate its success overseas. The Opportunity Define and deliver the product strategy for the North American market. Act as the voice of the customer, shaping solutions that align with regional needs. Partner closely with the Head of Product to guide roadmap priorities. Support pre-sales activity, client demos, and bids to position the …/Product Manager in a SaaS, fintech, or B2B technology environment. Strong strategic mindset with a track record of launching or localising products in new markets. Excellent stakeholder and customer engagement skills. Comfortable in high-autonomy, scale-up environments where you can make things happen. Experience in pensions, retirement, or financial services is a bonus, but not essential. More ❯

a high-performing UK tech business replicate its success overseas. The Opportunity Define and deliver the product strategy for the North American market. Act as the voice of the customer, shaping solutions that align with regional needs. Partner closely with the Head of Product to guide roadmap priorities. Support pre-sales activity, client demos, and bids to position the …/Product Manager in a SaaS, fintech, or B2B technology environment. Strong strategic mindset with a track record of launching or localising products in new markets. Excellent stakeholder and customer engagement skills. Comfortable in high-autonomy, scale-up environments where you can make things happen. Experience in pensions, retirement, or financial services is a bonus, but not essential. More ❯

a high-performing UK tech business replicate its success overseas. The Opportunity Define and deliver the product strategy for the North American market. Act as the voice of the customer, shaping solutions that align with regional needs. Partner closely with the Head of Product to guide roadmap priorities. Support pre-sales activity, client demos, and bids to position the …/Product Manager in a SaaS, fintech, or B2B technology environment. Strong strategic mindset with a track record of launching or localising products in new markets. Excellent stakeholder and customer engagement skills. Comfortable in high-autonomy, scale-up environments where you can make things happen. Experience in pensions, retirement, or financial services is a bonus, but not essential. More ❯

implement strategies that drive online traffic and sales. Monitor website performance and troubleshoot any technical issues in a timely manner. Analyse user data and deliver actionable insights to improve customer engagement. Prepare regular reports on website performance metrics and present findings to stakeholders. Profile A successful E-Commerce Website Manager should have: Proven experience in managing e-commerce website More ❯

Device Lifecycle) Intern. As an Intern in the Technical & Services area you'll be: Join a specialist team and take on meaningful responsibilities and duties Support technical projects and customer engagements Collaborate and engage across departments to deliver top-tier service Build key skills such as technical knowledge, communication, time management, prioritisation and organisation Work with other Softcat Interns More ❯

Device Lifecycle) Intern. As an Intern in the Technical & Services area you'll be: Join a specialist team and take on meaningful responsibilities and duties Support technical projects and customer engagements Collaborate and engage across departments to deliver top-tier service Build key skills such as technical knowledge, communication, time management, prioritisation and organisation Work with other Softcat Interns More ❯

to £35,000 Hybrid - Liverpool (1-2 days per week) We're looking for a CRM Executive to join a small, collaborative marketing team, supporting our digital growth and customer engagement initiatives within the gambling sector. Reporting to the CRM Manager and collaborating closely with key stakeholders, you'll play a key role in planning, delivering, and optimising … customer lifecycle campaigns across channels like email, SMS, push, print, and on-site messaging. About the Role: This newly created, hands-on role reports directly to the CRM Manager and works closely with the wider marketing team. You'll manage end-to-end CRM campaigns across multiple channels, contributing ideas and optimising performance in a fast-paced, evolving environment. More ❯

Length: 6 Months (extensions likely until October 2026) Location: Hybrid, Edinburgh 3 days on-site IR35 Status: Inside IR35 This role sits within a major transformation programme modernising digital customer engagement via a new portal solution and upgrading the sign-up journey. A central role in translating business requirements into actionable solutions, data analysis and reviewing business processes More ❯

Act as a strategic partner to the CEO and leadership team, using technology as a competitive growth lever. Lead digital transformation initiatives to support international expansion, omnichannel integration, and customer experience excellence. Technology Ownership Oversee the architecture, performance, and development of the core e-commerce platform (Magento 2/headless commerce) and mobile app ecosystem. Drive AI innovation (personalisation … cost centre. Hands-On Strategic Leader – blends architecture-level thinking with a willingness to dive deep when needed. Innovative & Curious – stays ahead of technological shifts, particularly in AI and customer engagement. Builder of People & Culture – committed to developing others and building a best-in-class engineering organisation. What Success Looks Like Technology acts as a revenue growth multiplier. Scalable More ❯

Act as a strategic partner to the CEO and leadership team, using technology as a competitive growth lever. Lead digital transformation initiatives to support international expansion, omnichannel integration, and customer experience excellence. Technology Ownership Oversee the architecture, performance, and development of the core e-commerce platform (Magento 2/headless commerce) and mobile app ecosystem. Drive AI innovation (personalisation … cost centre. Hands-On Strategic Leader – blends architecture-level thinking with a willingness to dive deep when needed. Innovative & Curious – stays ahead of technological shifts, particularly in AI and customer engagement. Builder of People & Culture – committed to developing others and building a best-in-class engineering organisation. What Success Looks Like Technology acts as a revenue growth multiplier. Scalable More ❯

Act as a strategic partner to the CEO and leadership team, using technology as a competitive growth lever. Lead digital transformation initiatives to support international expansion, omnichannel integration, and customer experience excellence. Technology Ownership Oversee the architecture, performance, and development of the core e-commerce platform (Magento 2/headless commerce) and mobile app ecosystem. Drive AI innovation (personalisation … cost centre. Hands-On Strategic Leader – blends architecture-level thinking with a willingness to dive deep when needed. Innovative & Curious – stays ahead of technological shifts, particularly in AI and customer engagement. Builder of People & Culture – committed to developing others and building a best-in-class engineering organisation. What Success Looks Like Technology acts as a revenue growth multiplier. Scalable More ❯

digital transformation and are proud to be a Summit level Salesforce Partner and Advanced tier AWS Partner with 15 years of proven experience developing solutions, supporting services, and driving customer success. Our certified consultants and developers build future‐proof, innovative cloud solutions and provide managed services to sectors like health, transport, telecoms, social housing amongst others. This is an … our Lead MuleSoft Consultants to be ‘hands-on’ and able to make an immediate impact by providing solution input when required and able to lead on a variety of customer engagements. Key Responsibilities Include: Lead the end-to-end design and delivery of MuleSoft APIs, integrations, event-driven flows, and orchestration layers, ensuring performance, scalability, error handling and monitoring. More ❯

digital transformation and are proud to be a Summit level Salesforce Partner and Advanced tier AWS Partner with 15 years of proven experience developing solutions, supporting services, and driving customer success. Our certified consultants and developers build future‐proof, innovative cloud solutions and provide managed services to sectors like health, transport, telecoms, social housing amongst others. This is an … our Lead MuleSoft Consultants to be ‘hands-on’ and able to make an immediate impact by providing solution input when required and able to lead on a variety of customer engagements. Key Responsibilities Include: Lead the end-to-end design and delivery of MuleSoft APIs, integrations, event-driven flows, and orchestration layers, ensuring performance, scalability, error handling and monitoring. More ❯

Description For the CRM Executive - Hubspot role, responsibilities will include: Manage and maintain the Hubspot CRM system to ensure accuracy and efficiency. Develop and implement CRM campaigns to enhance customer engagement. Analyse customer data to identify trends and opportunities for improvement. Collaborate with the marketing team to align CRM strategies with business objectives. Provide regular reports on CRM … with data protection regulations in all CRM activities. Train and support team members on CRM system usage and best practices. Work closely with other departments to ensure a seamless customer experience. Profile For the CRM Executive - Hubspot role, applicants should have: * Experience with CRM systems and their implementation.* Experience working with Hubspot CRM is highly desirable.* A background in … marketing, ideally 1-2+ years experience* Strong analytical skills to interpret customer data and deliver actionable insights.* Excellent organisational and time-management abilities.* Knowledge of data protection regulations and their application.* Able to interpret and translate data into actionable insights.* The ability to work collaboratively across departments Job Offer On offer for the CRM Executive - Hubspot role: Competitive More ❯

Head of Professional Services , you'll lead, mentor, and grow a multidisciplinary consulting team - including Application Specialists Technical Consultants and Project Managers. You'll oversee the successful delivery of customer engagements, ensuring they are profitable, high-quality, and strategically aligned with business goals. This is an excellent opportunity for an experienced leader with a proven track record in managing … or scaling a professional services or ERP consulting team. You'll combine strong commercial acumen with a genuine passion for people development and customer excellence. You'll play a pivotal role in shaping how consulting services are delivered - developing people, refining methodologies, introducing best practices, and ensuring that the consultancy continues to innovate and scale effectively. Essential skills and … leading a professional services or consulting team through growth and change. Strong understanding of business processes and digital transformation challenges across industries. Proven success in driving profitability, utilisation, and customer satisfaction metrics. Excellent stakeholder management and influencing skills at all levels. Strong project and resource management skills, with the ability to manage competing priorities. Commercially savvy, with experience in More ❯

phone or via Zoom. Managing CRM records accurately and keeping all information up to date. Sending follow-up information and supporting materials to prospects. Responding quickly and helpfully to customer enquiries. Collaborating closely with colleagues to share insights and achieve team goals. Taking part in ongoing training to develop your product knowledge and sales skills. Managing your time effectively … to meet targets and deadlines. Bringing ideas to the table to improve sales processes and customer engagement. What you'll bring You don't need previous tech sales experience - just strong communication skills, a friendly manner, and a willingness to learn. We're looking for someone who is: Confident, enthusiastic, and a great team player. Comfortable speaking with customers More ❯