26 to 50 of 162 Customer Engagement Jobs in the North of England

Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: The Manager of Customer Success Management (CSM) will report to the Director of Customer Success, working collaboratively to achieve company goals and advance customer success initiatives … across the Enterprise segments. As a leader within the Customer Success organization, this role will partner closely with cross-functional teams to support and scale the CSM function. The ideal candidate brings strong people management skills, experience operating in high-volume, scaled customer environments, and a focus ...

Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: The Manager of Customer Success Management (CSM) will report to the Director of Customer Success, working collaboratively to achieve company goals and advance customer success initiatives … across the Enterprise segments. As a leader within the Customer Success organization, this role will partner closely with cross-functional teams to support and scale the CSM function. The ideal candidate brings strong people management skills, experience operating in high-volume, scaled customer environments, and a focus ...

Customer Success Manager Remote, UK | Some US-hours coverage The role Our client is looking for a Customer Success Manager to help some of the world's leading brands get the most from their loyalty platform. This is a hands-on Customer Success role. You'll work … your week will follow standard UK working hours, with some later shifts each week to provide US coverage. What you'll do Own the Customer Success relationship from onboarding through to post-launch optimisation. Help clients design loyalty programmes including earning mechanics, tiers, missions, audiences, campaigns and rewards. Configure ...

Marketing team on a 12-month fixed-term contract. This is a strategically focused role responsible for defining and delivering our CRM, audience engagement and marketing analytics strategy. You'll create a clear roadmap for how CRM, data and marketing automation can be used to better understand, segment, engage … nurture adviser audiences, supporting our wider acquisition, engagement and growth objectives. Working closely with Marketing, Sales, Product, Change and Data teams, you'll develop adviser journey strategies, lead segmentation and personalisation initiatives, and identify opportunities to improve performance through data led marketing. You'll play a key role ...

Marketing team on a 12-month fixed-term contract. This is a strategically focused role responsible for defining and delivering our CRM, audience engagement and marketing analytics strategy. You'll create a clear roadmap for how CRM, data and marketing automation can be used to better understand, segment, engage … nurture adviser audiences, supporting our wider acquisition, engagement and growth objectives. Working closely with Marketing, Sales, Product, Change and Data teams, you'll develop adviser journey strategies, lead segmentation and personalisation initiatives, and identify opportunities to improve performance through data led marketing. You'll play a key role ...

daily newsletters and insights. Purpose of the role: The Data Automation Manager will have end-to-end ownership of the Salesforce tools that support customer engagement and commercial activity across the business, including Marketing Cloud, Data Cloud and Personalisation. Together, these form the Salesforce ecosystem used to manage … customer data, automation and multi-channel journeys. The role also leads a small specialist team of Data Automation Leads, setting clear direction, building technical capability and making sure the team has the right processes, controls and shared knowledge in place. As part of the team responsible for the Single ...

Customer Success Manager – Umbrella & Payroll £45,000–£50,000 + Benefits | Stockport | Full-time | Office Based Umbrella/contractor payroll experience required If you understand umbrella payroll, contractor payroll and the temporary labour market, we want to hear from you. Accomplish Today is recruiting a Customer Success Manager … established and growing payroll technology business serving the umbrella, contractor and temporary workforce sectors. This isn't a generic SaaS Customer Success position. We're looking for someone who already understands the world our clients operate in. Someone who can talk confidently about payroll, understand the pressures facing umbrella ...

site Salary: From £50,000 to £65,000 The Data Automation Manager will have end-to-end ownership of the Salesforce tools that support customer engagement and commercial activity across the business, including Marketing Cloud, Data Cloud and Personalization. Together, these form the Salesforce ecosystem used to manage … customer data, automation and multi-channel journeys. The role also leads a small specialist team of Data Automation Leads, setting clear direction, building technical capability and making sure the team has the right processes, controls and shared knowledge in place. As part of the team responsible for the Single ...

Title: Senior Insights Analyst Reports to: Head of Customer Operations & Insights Department: Customer Operations and Insights Hours: 39.5 hours over 5 days 08:30-17:30 Salary: Competitive/dependent on experience Location: Hybrid/Remote, with minimum 1 day per week in the Huddersfield office … biggest brands Compare the Market, Vue Pass, Vodafone, Lloyds, NatWest to name a few with the tools to give consumers genuinely rewarding acquisition, engagement, and loyalty schemes. Bringing brands and consumers together is our bread and butter. From food to films, coffee and more our homegrown brands tastecard, Coffee ...

could be in a Technical Pre-Sales role in industries such as SaaS, CRM, Technical Solutions and be ready to transition into providing full customer solutions within the IT industry. Why Join Us Uncapped earning potential with a clear path to £7590K+ once fully ramped 55p/mile mileage … standard qualifications A genuine say in the growth and direction of the business as we continue to scale Role Overview We are elevating our customer engagement model to ensure clients receive maximum value and a complete technical solution that meets both their current and future business needs. Working ...

could be in a Technical Pre-Sales role in industries such as SaaS, CRM, Technical Solutions and be ready to transition into providing full customer solutions within the IT industry. Why Join Us Uncapped earning potential with a clear path to £75–90K+ once fully ramped 55p/mile … standard qualifications A genuine say in the growth and direction of the business as we continue to scale Role Overview We are elevating our customer engagement model to ensure clients receive maximum value and a complete technical solution that meets both their current and future business needs. Working ...

Manager/BDM , or you might currently work in a technical sales role outside of IT and be ready to transition into providing full customer solutions within the IT industry. If you bring exceptional drive and strong technical capability, we are prepared to increase the salary band … standard qualifications A genuine say in the growth and direction of the business as we continue to scale Role Overview We are elevating our customer engagement model to ensure clients receive maximum value and a complete technical solution that meets both their current and future business needs. Working ...

decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. Skills and Competencies 2+ years of professional experience in customer success, account management, pre-sales or customer support roles Ability to work both independently and within a team environment, with high attention … first-level degree (e.g., Bachelor’s degree) required, preferably with coursework in business, economics, finance, marketing or related fields. Responsibilities Be accountable for your customer’s overarching success throughout the customer lifecycle, including customer adoption, account health, and retention at scale Act as the trusted advisor, sharing ...

brand. You'll oversee the day-to-day management and optimisation of the company's CRM systems. Your role will help drive customer engagement and streamline internal processes to support business growth. Client Details A D2C brand with a marketing & digital team of 7+ marketers, currently investing heavily … role will include: Manage and maintain the company's CRM systems to ensure effective functionality. The CRM is built from Microsoft Dynamics 365. Analyse customer data to identify trends and opportunities for business improvement. Collaborate with cross-functional teams to align CRM strategies with broader business goals. Develop ...

Skipton Building Society seeks a Dynamics Engineer to join our Customer Engagement Platform at the Skipton Head Office. You will lead the end-to-end delivery of Dynamics 365 solutions, driving automation and process improvements across the platform. You will collaborate with stakeholders, design scalable Dataverse models ...

reach new heights. Together, we are a UK airports group. About the role Were looking for a Product Owner to join our Digital Customer Platform team, helping shape and optimise some of the most visible and business-critical digital experiences across our client airports. This role will focus … digital customer journey across key touchpoints including the Manchester, Stansted and one of its airports websites, alongside associated passenger information and self-service experiences. Youll play a key role in driving optimisation initiatives, improving customer engagement, and ensuring our digital platforms continue to evolve in line with ...

about building smart, scalable, game changing solutions, this is your moment. We’re searching for Microsoft Dynamics Engineers to join our innovative and ambitious Customer Engagement Platform team at our Head Office in Skipton — officially named the happiest place to live in Great Britain for 2025/… work initiative and discounted gym membership What Will You Be Doing? You will lead end-to-end technical delivery of solutions for our Customer Engagement Platform built on Microsoft Dynamics 365. Ensure solutions are designed and engineered using appropriate methods and tools, aligned to organisational strategy, security ...

successful candidate will act as a subject matter expert, working closely with Account Managers, Business Development Managers, and service delivery teams to support customer engagement, sales enablement, and opportunity development. Day to day, this involves qualifying and progressing opportunities, presenting managed security solutions to prospective customers, and supporting … opportunities. Responsibilities: Work closely with Account Managers and Business Development Managers to identify, qualify and progress opportunities. Act as a trusted specialist resource during customer engagements, service introduction calls and solution discussions. Present and demonstrate managed security solutions to prospective customers. Support the creation of high-quality proposals, tenders ...

customers within agreed target markets. Generating new sales opportunities through telephone, email, networking, campaigns, referrals and other appropriate channels. Qualifying opportunities to understand the customer's requirements, commercial potential, decision process, timescale and next steps. Building relationships with decision-makers and other relevant customer stakeholders. Attending customer meetings and, where appropriate, site visits. Understanding customer requirements and translating them into appropriate commercial solutions. Preparing and presenting accurate quotations and customer proposals. Taking responsibility for progressing quotations and opportunities rather than allowing them to stall. Negotiating commercial opportunities within agreed levels of authority. Coordinating technical ...

Manchester/Hybrid - 2 days per week in the office We’re looking for a Marketing Engagement Analyst to join a growing Business Intelligence function, using customer, CRM and campaign data to help improve marketing performance and customer engagement. This is a hands-on analytics role where … work across CRM, customer and marketing data to understand what’s driving performance across areas such as conversion, retention, reactivation, cross-sell and campaign effectiveness. You’ll work closely with Marketing and BI teams, turning data into clear insights and recommendations that can support better commercial decisions. What ...

Automation Manager Salary: Competitive + Excellent Benefits Location: Manchester - Hybrid About the Role We're looking for an experienced Automation Manager to join the Engagement team, owning the strategy and implementation of marketing automation and gamification across a multi-brand portfolio. Reporting to the Head of Platform … work across Marketing, Product, Data, Customer Experience and Retention to optimise customer journeys, increase engagement and improve retention and loyalty. This is a highly collaborative role combining strategy, technology, customer journey optimisation and data-led experimentation , with the opportunity to shape how automation and gamification ...

invest in and grow its SAP Practice and is seeking an experienced SAP Service Delivery Manager to lead one of our most strategic customer engagements. This is not a traditional SAP Service Delivery Manager position. We are looking for a senior SAP service Delivery lead … adjustments available throughout the hiring process. Working closely with DXC Sales, Presales, Account and Delivery teams, you will be responsible for establishing trusted customer relationships, ensuring successful managed service delivery, driving account growth opportunities and supporting the customer's long-term SAP strategy. The customer operates ...

equips more people with the power to reach, captivate, and inspire audiences. Learn more at Visit our Mission and Culture doc here. Role Overview Customer Success at HeyGen exists to ensure customers realize measurable business value from the platform, not just product adoption. HeyGen is not just a video … creation tool. It is an operational capability that changes the cost, speed, scalability, and global consistency of video production across an organization. Customer Success owns making that transformation real after the sale. We are hiring a UK-based, French-speaking Enterprise Customer Success Manager (contract engagement ...

equips more people with the power to reach, captivate, and inspire audiences. Learn more at Visit our Mission and Culture doc here. Role Overview Customer Success at HeyGen exists to ensure customers realize measurable business value from the platform, not just product adoption. HeyGen is not just a video … creation tool. It is an operational capability that changes the cost, speed, scalability, and global consistency of video production across an organization. Customer Success owns making that transformation real after the sale. We are hiring a UK-based, French-speaking Enterprise Customer Success Manager (contract engagement ...

equips more people with the power to reach, captivate, and inspire audiences. Learn more at Visit our Mission and Culture doc here. Role Overview Customer Success at HeyGen exists to ensure customers realize measurable business value from the platform, not just product adoption. HeyGen is not just a video … creation tool. It is an operational capability that changes the cost, speed, scalability, and global consistency of video production across an organization. Customer Success owns making that transformation real after the sale. We are hiring a UK-based, French-speaking Enterprise Customer Success Manager (contract engagement ...