26 to 40 of 40 Customer Engagement Jobs in the North of England

conduct regular audits and performance assessments, and ensure optimal system reliability. Documentation & Reporting Maintain detailed records of service activities, system configurations, and equipment maintenance. Customer Engagement Build strong relationships with customers, provide clear feedback, explain product functionality, and manage technical issues to maximize customer benefit. Safety & Compliance … essential as on-the-job training will be provided. Technical Skills : Strong understanding of electrical, or electronic systems. Soft Skills : Excellent problem-solving, communication, customer service, leadership, teamwork, and adaptability. Additional Requirements: - Willingness to travel nationally and internationally, work flexible hours, including evenings and weekends to meet service needs ...

Full Time, 39.5 hours per week Reports to: Head of Product About the Business Our client is an established technology business specialising in digital customer engagement, loyalty and rewards solutions for B2B clients. With continued growth across its Enterprise and Commercial proposition, the business is investing further … looking for a Product Manager to help strengthen and embed a more product-led approach. The Opportunity This role sits between commercial needs, customer problems and technology . You'll identify and validate product opportunities, shape the right solutions and help prioritise investment based on customer value, commercial ...

processes and maintain operational accuracy, freeing the sales team to focus on customers rather than admin. Manage deal admin processes end to end Coordinate customer engagement admin alongside the account managers Prepare and deliver accurate, timely sales reporting Identify and implement improvements to adminsitration support processes Maintain clean ...

challenges, preparing quotations and working closely with customers to deliver practical manufacturing solutions. As an Applications & Estimating Engineer , you will be responsible for evaluating customer enquiries, reviewing technical requirements and producing accurate quotations that balance cost, quality and manufacturability. Key responsibilities include: Interpreting engineering drawings, specifications and customer … closely with production and commercial departments to deliver commercially viable solutions This role offers a varied mix of estimating, applications engineering, technical support and customer engagement within a specialist manufacturing environment. To be considered for this Applications & Estimating Engineer opportunity, you should have: Previous experience in an estimating ...

technologies and motivated by the opportunity to collaborate with a forward-thinking team. Youll play an active part in shaping the future of digital customer engagement, driving innovation, and helping to create experiences that truly make an impact. The role is office based (Manchester near Picadilly Station) with ...

self-motivated and comfortable working independently in a field-based role Have strong communication and presentation skills Demonstrate a professional and consultative approach to customer engagement The Opportunity This role is ideal for someone progressing from their first sales role into their next major challenge, offering excellent earning ...

governance, ongoing development, and optimisation across the business. Key Responsibilities Own the D365 platform and act as design authority, with a primary focus on Customer Service and CRM. Define and evolve D365 and Power Platform architecture, including Power Apps, Power Automate, Dataverse and Copilot Studio. Manage environment lifecycles … scalable solutions. Govern the effective use of Power Platform and develop Microsoft platform capability across the wider applications team. Manage D365 delivery partners and engagement with Microsoft, translating platform developments into practical recommendations. Support D365 incident resolution, release readiness and continuous improvement. Key Experience Hands-on Microsoft Dynamics ...

will be required, typically one to two days per week during the first six months (and potentially beyond), as part of supporting a key customer engagement. Applicants should be willing and able to travel regularly. Shape the Future of Cloud Transformation Are you an experienced Azure professional who enjoys … with talented engineers, security specialists and pre-sales teams. If you enjoy working with cutting-edge Microsoft technologies, influencing technical strategy and delivering outstanding customer outcomes, we'd love to hear from you. What You'll Be Doing As a Senior Azure Engineer, you'll be responsible for: Designing ...

Doing: Define and own the product vision, roadmap and long-term strategy. Take full ownership of the product backlog, ensuring priorities are aligned with customer needs and business goals. Lead product discovery activities, including customer interviews, feedback sessions and market research. Translate customer and commercial insights into … engineering teams. Work closely with development teams throughout the delivery lifecycle, supporting agile ceremonies and driving successful outcomes. Make informed prioritisation decisions that balance customer value, technical feasibility and commercial impact. Track product performance through KPIs and OKRs, using data to guide decision-making. Collaborate with sales, customer ...

innovative solutions that deliver real business value? As our Pre-sales AI Solutions Architect within the AI Practice, you'll combine technical leadership, client engagement and strategic thinking to help grow our AI capabilities across a wide range of UK sectors. You'll have the opportunity to shape … design activities and author high-quality bids, proposals and client presentations. Build trusted client relationships and represent Sopra Steria at industry events, conferences and customer engagements. What you’ll bring: Proven pre-sales experience, including authoring bids, developing proposals and helping secure new business opportunities. Experience designing and delivering ...

ownership of a portfolio of enterprise customers, leading projects from implementation through to ongoing service delivery. You'll work at the intersection of delivery, customer success and commercial growth, partnering with senior stakeholders to ensure successful outcomes. What you'll be doing: Managing end-to-end delivery for multiple … customer engagements Acting as the primary point of contact for key client accounts Leading cross-functional teams to deliver high-quality software implementations Driving governance, risk management, reporting and delivery excellence Building long-term customer partnerships and acting as a trusted advisor Identifying opportunities to expand customer ...

long-term commercial value to their partners The Role Sitting within the CRM function, this role is all about using data to drive smarter customer engagement. You’ll: Analyse campaign performance, retention, and lifecycle activity Lead A/B testing and prove commercial impact (ROI focus) Support the rollout … strategy and best practice Work on large-scale reactivation & recall programmes Partner with commercial, marketing, tech, and external teams Contribute to a new customer data warehouse build It’s a role with real influence – you won’t just report on campaigns, you’ll shape them. Your Skills & Experience ...

Experience Manager | Manchester | £45,000 - £60,000 + Bonus Lead Experiences. Inspire Teams. Drive Commercial Success. Zachary Daniels Recruitment is partnering with an exciting, customer-focused business to recruit an exceptional Entertainment & Experience Manager for a flagship Manchester location. This opportunity is ideal for a commercially minded leader with … develop a high-performing team focused on delivering exceptional guest experiences. Drive revenue, profitability and KPI performance through strong commercial leadership. Create a customer-first culture where service excellence and memorable experiences are at the heart of everything you do. Plan, coordinate and deliver engaging entertainment, events or experiential ...

model development, and our projects cover multiple languages and cultures. Our cutting-edge approaches and AI have helped hundreds of businesses worldwide enhance their customer engagement. ConnexAI is committed to innovation, creativity, and growth, which is why we attract and develop the best talent. Join us in shaping … future of customer experience. The Role We’re looking for committed, detail-oriented, and linguistically sharp individuals to join our growing team in Data Annotation. You'll work on-site (Monday to Friday) at our Manchester office to maintain high standards of data security and confidentiality. ...

Demand Generation Manager within the Technology & Telecoms industry, you'll design and execute impactful marketing campaigns to drive lead generation and customer engagement. Working closely with cross-functional teams, you'll play a key role in shaping and delivering strategies that support business growth. Client Details The company operates … ensure efficient use of resources. Track and report on key metrics to measure the success of campaigns. Identify and implement new opportunities for customer acquisition and retention. Keep up-to-date with industry trends and best practices in demand generation. Profile A successful Demand Generation Manager should have: * Proven ...