26 to 50 of 113 Customer Engagement Jobs in the North of England

DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … Power Virtual Agents, and integrations with other systems.Collaborate with Agile delivery teams and contribute to CI/CD pipelines.Provide technical advice and support for customer success. This role offers the chance to expand your expertise in Power Platform and D365 solutions. You'll work on diverse projects, from implementing ...

DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … Power Virtual Agents, and integrations with other systems.Collaborate with Agile delivery teams and contribute to CI/CD pipelines.Provide technical advice and support for customer success. This role offers the chance to expand your expertise in Power Platform and D365 solutions. You'll work on diverse projects, from implementing ...

critical infrastructure sectors.This role can be best described as: “Running a business within Yokogawa”, with full accountability for market development, revenue generation, and customer engagement.Key Responsibilities1. Business Development & Market CreationBuild and execute a strategic business development plan to establish OT Cyber Security as a standalone business line.Identify, qualify … develop new business opportunities across manufacturing, utilities, energy, and critical infrastructure sectors.Drive long-term revenue growth through both project-based and recurring service models.2. Customer Engagement & Relationship DevelopmentDevelop strong relationships with key decision-makers and influencers within industrial customer organizations.Position Yokogawa as a trusted partner ...

Network Engineer to join our Professional Services team. This is an exciting opportunity for a highly skilled networking professional who enjoys working across diverse customer environments, delivering enterprise-scale solutions from design through to implementation. You'll play a key role in major customer projects, working with cutting … throughout the entire project lifecyclefrom discovery and design workshops to implementation, migration, troubleshooting, and go-live support. This role combines strong technical expertise with customer engagement, making it ideal for someone who enjoys hands-on engineering while also acting as a trusted technical advisor. What ...

Digital Customer Communications Analyst Location: Newcastle upon Tyne Contract Duration: 6 Months Rate: £170 a day Inside IR35 Umbrella Work Pattern: 37.5 hours per week (Rotational Shift Roster) My client is currently seeking a Digital Customer Communications Analyst to join an industry-leading global business consultancy, supporting … major UK telecom project on-site in Newcastle. In this role, you will be at the heart of daily customer engagement, focusing on non-voice, real-time messaging, and live chat channels. You will work within a collaborative, fast-paced operational team to analyse customer interactions, resolve ...

design product features that millions of people love. We're looking for a Principal Product Designer to help shape the future of our customer experience. This is a rare opportunity to influence the direction of our product beyond individual features, solving the biggest customer challenges across multiple journeys … shared vision, we'd love to hear from you. Key Responsibilities Lead the design of Moonpig's most strategic, complex and high-impact customer experiences across multiple product areas. Shape end-to-end customer journeys that connect user needs, business priorities and technical considerations. Move confidently between strategic ...

service while driving operational improvements across the business.You'll work closely with senior leadership to improve service delivery processes, develop high-performing teams, strengthen customer relationships, and support the continued growth of the organisation.This is an excellent opportunity for someone who enjoys balancing people leadership, customer engagement, service performance, and operational improvement.What You'll Be DoingLeading and developing Service Desk and Professional Services teamsDriving service performance, customer satisfaction, and operational excellenceActing as a senior escalation point for key customer issuesBuilding strong relationships with customers and internal stakeholdersMonitoring and improving service KPIs, SLAs, and reportingSupporting ...

join our Account Management Team or you may be currently working in the technical field and be interested in branching out into providing customer solutions in Sales/Account Management and will be given full training/guidance along the way. Salary … potential by encouraging them to obtain and maintain industry standard qualifications to enhance personal development Person Specification We are now looking to enhance our customer engagement and ensure the needs of the customer are fully met, both in terms of Value, but essentially as a full technical ...

Business Pre-Sales Consultant, supporting our new business sales, youll work alongside experienced colleagues to contribute to customer engagements and be involved in helping to deliver assessments, discovery workshops, and early-stage solution design. Youll assist in translating customer needs into clear, tailored recommendations and play … great opportunity for someone looking to build their experience in technical pre-sales, with hands-on involvement in a wide variety of customer scenarios and close collaboration with both technical and sales teams. This is a hybrid role based in our Manchester Spinningfields office. Your key reponsibilities will ...

team through coaching, mentoring and technical guidance.Additional OpportunitiesBusiness DevelopmentYou will have the opportunity to:Lead or contribute to proposals, bids, RFP responses and customer presentations.Help develop new service offerings and innovative solutions.Participate in customer engagement and business development activities.Internal InitiativesYou may also contribute to:Internal campaigns, thought ...

engineering excellence to create secure, scalable, and insight-led digital solutions. What you will do Guide the architecture, design, and development of scalable customer and client platforms, implementing microservices and integrations across AWS & Azure, enhancing solutions like AWS Connect, Genesys Cloud, payments, web‐portals, communications and collection services. … DevSecOps excellence through CI/CD pipelines, Infrastructure as Code, automation frameworks, and database‐as‐code practices using Redgate Flyway. Take ownership of critical customer systems, ensuring operational resilience, observability, performance optimisation, and rapid incident response. Collaborate closely with Product, Delivery, Operations, and Commercial teams to shape technical solutions ...

SaaS business at an exciting stage of growth, where your contribution will be visible, valued and capable of shaping the future of both the customer base and your own career. What makes this role different? The company's culture is built around genuinely looking after customers. They are seeking … value and future opportunities. Identifying opportunities for customers to benefit from additional services, functionality or platform enhancements. Protecting and growing recurring revenue through excellent customer engagement and retention activities. Working collaboratively with Product, Engineering and Commercial teams, ensuring customer feedback influences future development. Supporting renewals, business reviews ...

Globally, supporting them with some of their greatest challenges that can range from fundamental re-imagination of the Operating Model for omnichannel customer engagement and personalisation, to modernising their businesses through the implementation of new technology to help them keep up with rapidly changing consumer demands.Your role will … Automation to accelerate key operational processes and/or optimise ways of working in one of the above sectorsExperience of managing change including stakeholder engagement, communications, and adoption plans to ensure smooth transitionsExperience operating at a strategic and operational level, balancing long-term vision with hands-on executionExperience working ...

supporting the development and delivery of connected solutions across the UK market. This is a fantastic opportunity for someone with a technical background and customer-facing experience who wants to develop their product expertise while working closely with Sales, Product, Marketing, and Development teams. The RoleAs a Junior Product … customers, partners, and internal teams with technical guidance, demonstrations, training, and product-related insights, while helping shape future product development through valuable market and customer feedback. Key Responsibilities Provide technical product support to commercial teams, including tender responses Deliver engaging product demonstrations and training sessions Work closely with development ...

automated testing and technical documentation. Work closely with multidisciplinary teams including Electronics, Product Design, Quality Assurance and Production to deliver integrated product solutions. Support customer engagement, proposal development and future business opportunities through technical expertise and leadership. Champion innovation, continuous improvement and adoption of modern development methodologies ...

Senior Data Architect, you will be expected to take an architecture lead role on our client’s solution delivery engagements, with high levels of customer engagement. This will involve ongoing analysis of business requirements throughout the lifetime of the service. Candidates will have a strong understanding of data architecture ...

through technology Knowledge, Skills & Experience Essential: Commercial experience with C#, .NET, SQL Server, and Power BI. Experience building and supporting production applications. Strong stakeholder engagement and requirements gathering skills. Knowledge of Azure DevOps, Git, APIs, and Agile methodologies Desirable: Microsoft Fabric Azure Data Factory Azure Functions Power Apps Power … truly make a difference. We are committed to helping our people grow, offering professional development opportunities and a culture built on fairness, integrity, and customer care. Further Information As part of the Ascent on-boarding process all successful applicants are required to complete the groups employment screening process. This ...

with clear opportunities for progression. The business has an excellent reputation for employee retention and is recognised for delivering high-quality solutions and exceptional customer service. About the Role As BMS Account Manager, you will be responsible for managing and developing a portfolio of existing customers while identifying … Engineer looking to transition into a client-facing sales role while leveraging their technical expertise. Key Responsibilities Manage and grow a portfolio of key customer accounts Act as the primary point of contact for client enquiries and requirements Build and maintain long-term relationships with consultants, contractors ...

search engine optimisation, paid digital campaigns and lead generation initiatives. You'll also contribute to wider marketing activities, identifying opportunities to improve website performance, customer engagement and conversion rates. Key Responsibilities eCommerce & Product Management Manage and maintain the online product catalogue, ensuring listings are accurate, engaging and fully … optimised. Regularly review product performance using website data and customer insights. Recommend and implement improvements that increase product visibility, customer interaction and online sales. Search Engine Optimisation (SEO) Work closely with the Content Lead to enhance website content and improve search performance. Monitor organic traffic, keyword rankings ...

infrastructure We're looking for a hands-on Cloud Platform Engineer to join a growing technical consultancy delivering secure cloud and infrastructure solutions across customer environments. This role would suit an experienced Cloud, DevOps, Platform or Infrastructure Engineer who enjoys building and supporting technical environments but also wants greater … involvement in solution design, customer engagement and architecture. You'll work closely with senior consultants, architects and customer teams to build cloud platforms, automate infrastructure and contribute to secure, practical technical solutions. You do not need to be an established Solutions Architect, but you should be comfortable ...

employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizesZenoti powers more … office in Manchester, UKWhat Will I be doing Receive inbound help requests from customers via the primary channels of phone call, chat, and email.Own customer reported issues and see problems through to resolution; be an advocate for our customers and their needs.Consult with customers to ensure their business operations ...

Infrastructure (PKI), Key Management Services, Hardware Security Modules (HSMs), and emerging post-quantum cryptography initiatives.This role offers the perfect blend of architecture, engineering, customer engagement, and strategic leadership.What You'll Be DoingArchitecture & Technical LeadershipLead the cryptographic architecture for bids, proposals, and project delivery.Define secure, scalable, and compliant solutions … aligned with customer requirements and industry best practice.Produce high-quality architectural documentation including High-Level Designs (HLDs), solution designs, requirements specifications, and testing artefacts.Present technical solutions confidently to customers, senior stakeholders, and technical review boards.Support the transition from bid to delivery, ensuring architectural integrity throughout the project lifecycle.Cryptographic Solution ...

ongoing user support. Manage CRM integrations with third-party platforms. Maintain accurate, compliant and reliable CRM data. Support marketing automation, lead generation campaigns and customer engagement activity. Manage user permissions, licences and access controls. Support database imports, migrations and CRM improvements. Identify opportunities to streamline processes and improve ...

慨正橡扯 is seeking a Senior Data Architect to lead architecture on client solution delivery engagements with high customer engagement. You will analyse business requirements throughout the service life cycle and design modern data analytics platforms. Responsibilities include translating requirements, data modelling, ETL and data migration, data quality ...

Throughout the apprenticeship, you will rotate across key areas of Agilico, developing both technical and commercial skills: Supported to learn the very best in customer engagement and sales techniques to unlock limitless earning potential. Support the delivery and management of workplace technology solutions for customers Learn how managed … print, document automation and digital workflows improve productivity Assist with customer onboarding, system set-ups and service delivery Work with account managers, engineers and support teams to solve real business challenges Analyse customer needs and help recommend the right technology solutions Develop core professional skills: communication, problem-solving ...