26 to 30 of 30 Customer Engagement Jobs in the North of England

building and strategic growth. This role offers a fantastic opportunity for an experienced account manager to thrive in a supportive environment, driving long-term customer success and revenue growth. You will represent a company dedicated to delivering tailored solutions and building lasting partnerships Duties to include: Build and nurture … with clients, ensuring their needs are fully understood and addressed. Proactively follow up on quotations and sales opportunities to maximise conversion rates and enhance customer engagement. Sales order processing and ensuring a smooth process from start to finish Apply technical product knowledge to identify client requirements and recommend bespoke ...

drive home technical solutions whilst putting our customers needs first. The role is expected to be mainly based in Preston. Due to the customer requirements successful applicants must be eligible for high level UK Security clearance. The Roles Primary Responsibilities: Provide Third-Line Technical Support for incident escalations & problem … active approach towards defect management resolutions as part of technical assurance activities. Confidence in working with internal and cross capability teams alongside account and customer engagement. Maintain a high degree of customer service for all support queries and adhere to all service management principles Essential Skills & Experience: Proven ...

technical role suited to someone who thrives on building scalable systems, solving complex data challenges, and enabling marketing teams to deliver personalised, automated customer journeys. You will be responsible for implementing a new marketing automation platform (Salesforce Marketing Cloud), integrating it across the business, and ensuring it becomes … core driver of customer engagement. This is a rare opportunity to take full ownership of an end-to-end automation function from day one. Key Responsibilities Lead the end-to-end implementation of a new Salesforce based marketing automation system. Architect, build, and maintain automated customer journeys , lifecycle ...

great opportunity to get involved and grow with us. Content Creation & Management Write, edit, and maintain clear, helpful, and brand-aligned chatbot content across customer journeys. Structure conversation flows, decision trees, and escalation paths for smooth user interactions. Maintain a knowledge base to support chatbot responses and self-service … cost centre. Excellent organisational skills with attention to detail and process. Hands-on experience using Intercom, especially chatbot workflows and Inbox. Experience in customer support, UX writing, content strategy, or similar fields. Familiarity with AI (LLM’s & Natural Language) or automation tools in customer engagement. Experience with knowledge ...

tools designed to optimize workforce management and resource allocation. As they scale, they are looking for talent to join a data-centric environment where customer insights drive the evolution of their platform The Role You will be responsible for driving growth, adoption, and retention of relevant products across … UX. You will: Own and deliver the marketing plan for your Staff Management product vertical, covering demand generation, revenue pipeline, brand awareness, and customer marketing. Build clear positioning, messaging, and value propositions that resonate with school leaders and decision makers, cutting through a busy market. Develop and execute ...