26 to 46 of 46 Customer Engagement Jobs in the North of England

teaching complex concepts, and creative, prescriptive thinking Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners Review and correct project/program direction, approach … while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform Lead the technical architecture team for an enterprise-level customer engagement From time-to-time, the TA may be expected to partake in other pre-sales activities such as discovery and technical deep ...

teaching complex concepts, and creative, prescriptive thinking Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners Review and correct project/program direction, approach … while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform Lead the technical architecture team for an enterprise-level customer engagement From time-to-time, the TA may be expected to partake in other pre-sales activities such as discovery and technical deep ...

CRM. From improving data quality and supporting campaign delivery to generating performance insights, you'll play a key role in enabling better customer engagement and more effective commercial activity. This position suits someone who is methodical, confident with numbers, and passionate about building a CRM environment that genuinely … data accuracy and follow up with internal stakeholders to maintain high standards. Build, schedule and monitor targeted email campaigns to support lead nurturing and customer engagement. Support the development of automated workflows that enhance conversion and reduce drop-off. Ensure all communication activity is compliant with GDPR and data ...

will provide pre-sales technical consultation, identify and develop new business opportunities, and nurture existing accounts. Your expertise in embedded systems and your customer-first mindset will be central to delivering tailored solutions and driving revenue growth. Key Responsibilities: Manage and develop a portfolio of customers Identify customer … suitable embedded technology solutions Provide technical product demonstrations, proposals, and project support Collaborate with internal engineering and product teams to develop tailored offerings Attend customer visits, trade shows, and technical events as required Maintain accurate forecasting and reporting via CRM systems Ideal Candidate Profile: Proven background in technical sales ...

will provide pre-sales technical consultation, identify and develop new business opportunities, and nurture existing accounts. Your expertise in embedded systems and your customer-first mindset will be central to delivering tailored solutions and driving revenue growth. Key Responsibilities: Manage and develop a portfolio of customers Identify customer … suitable embedded technology solutions Provide technical product demonstrations, proposals, and project support Collaborate with internal engineering and product teams to develop tailored offerings Attend customer visits, trade shows, and technical events as required Maintain accurate forecasting and reporting via CRM systems Ideal Candidate Profile: Proven background in technical sales ...

works across the Region, ensuring all activities, whether routine or reactive, meet the required technical, quality and safety standards with a strong focus on customer service. This role will be based out of our Warrington office. Please note that you will be required to drive as part of your … remedial action plans. Overseeing the cyclical and reactive maintenance work plans for the designated Routes and ensuring the delivery of planned works whilst minimising customer disruption. This may include supporting the on-call rota and occasional nighttime site visits. Manage local customer engagement and communication activities ...

large-scale digital platform. Role & Responsibilities Own and develop performance frameworks to track and evaluate business performance Assess key drivers of growth across customer engagement, usage, and revenue Support strategic decision-making through structured analysis and business case development Evaluate and prioritise initiatives across product, marketing, and commercial ...

with a focus on space flight payloads . Reporting to the Director of Business Development, you will lead strategic account development, opportunity capture, and customer engagement , while influencing product strategy and long-term growth plans. Key Responsibilities Deliver revenue, pipeline, and margin growth across key European space customers … Develop and execute strategic account and growth plans Lead complex opportunities from early engagement through to contract award Build senior relationships across space primes, OEMs, and operators Provide market insight to shape product roadmap and strategy Represent Filtronic at industry events and customer engagements About You Proven experience ...

with a focus on space flight payloads . Reporting to the Director of Business Development, you will lead strategic account development, opportunity capture, and customer engagement , while influencing product strategy and long-term growth plans. Key Responsibilities Deliver revenue, pipeline, and margin growth across key European space customers … Develop and execute strategic account and growth plans Lead complex opportunities from early engagement through to contract award Build senior relationships across space primes, OEMs, and operators Provide market insight to shape product roadmap and strategy Represent Filtronic at industry events and customer engagements About You Proven experience ...

sales pipeline and contribute to the company’s overall revenue growth. Job Responsibilities Prospect and identify potential leads that match the company’s Ideal Customer Profile (ICP) Initiate contact with prospects through email, phone, LinkedIn, and other outreach channels Qualify leads and schedule meetings or product demonstrations … evolving environments; demonstrates initiative, actively seeks feedback, and is driven to learn and improve Skills and Competencies Strong communication and interpersonal skills for effective customer engagement Ability to manage and organise data efficiently while building targeted client lists Tech-savvy with an interest in education and educational technology ...

central role in shaping how solutions are designed, delivered, and evolved. This position combines hands-on technical responsibility with a high level of customer interaction and sits at the intersection of RF engineering, software systems integration, antenna design, and project leadership. It offers real influence and visibility across complex … business-critical programmes. You will sit at the centre of how satellite ground systems are conceived and delivered, from early customer engagement through to deployment and early operations. A significant part of the role involves working directly with customers, understanding requirements, shaping solutions, and acting as the trusted ...

Your new Role Working closely with the Data Analytics Manager and wider Marketing Team, this role will be responsible for turning audience data and customer intelligenceinto real-world outcome-driven marketing activations across paid media, CRM, and emerging channels across the DFS Group. This role sits at the heart … Group Customer Data Strategy so the successful candidate will be responsible for the deployment and activation of our FirstParty Data (1PD) audiences, enriching audience data with insight and 3rd party sources, and supporting the Marketing team to target, test and report ouraudience data effectively. You will contribute to smarter ...

fast-paced, collaborative environment where you'll have the chance to test ideas, optimise campaigns and play a key role in improving customer engagement. The role: Reporting to the CRM Manager, this role sits within a wider CRM team of 10 and plays a key role in delivering customer … growing focus on AI-driven targeting and optimisation. Responsibilities: Design and deliver insight-driven, personalised multi-channel CRM campaigns that hit commercial and customer goals. Execute campaigns flawlessly and on time through the CRM platform (Salesforce Marketing Cloud.). Work cross-functionally to ensure campaigns are consistent across ...

building and strategic growth. This role offers a fantastic opportunity for an experienced account manager to thrive in a supportive environment, driving long-term customer success and revenue growth. You will represent a company dedicated to delivering tailored solutions and building lasting partnerships Duties to include: Build and nurture … with clients, ensuring their needs are fully understood and addressed. Proactively follow up on quotations and sales opportunities to maximise conversion rates and enhance customer engagement. Sales order processing and ensuring a smooth process from start to finish Apply technical product knowledge to identify client requirements and recommend bespoke ...

drive home technical solutions whilst putting our customers needs first. The role is expected to be mainly based in Preston. Due to the customer requirements successful applicants must be eligible for high level UK Security clearance. The Roles Primary Responsibilities: Provide Third-Line Technical Support for incident escalations & problem … active approach towards defect management resolutions as part of technical assurance activities. Confidence in working with internal and cross capability teams alongside account and customer engagement. Maintain a high degree of customer service for all support queries and adhere to all service management principles Essential Skills & Experience: Proven ...

technical role suited to someone who thrives on building scalable systems, solving complex data challenges, and enabling marketing teams to deliver personalised, automated customer journeys. You will be responsible for implementing a new marketing automation platform (Salesforce Marketing Cloud), integrating it across the business, and ensuring it becomes … core driver of customer engagement. This is a rare opportunity to take full ownership of an end-to-end automation function from day one. Key Responsibilities Lead the end-to-end implementation of a new Salesforce based marketing automation system. Architect, build, and maintain automated customer journeys , lifecycle ...

great opportunity to get involved and grow with us. Content Creation & Management Write, edit, and maintain clear, helpful, and brand-aligned chatbot content across customer journeys. Structure conversation flows, decision trees, and escalation paths for smooth user interactions. Maintain a knowledge base to support chatbot responses and self-service … cost centre. Excellent organisational skills with attention to detail and process. Hands-on experience using Intercom, especially chatbot workflows and Inbox. Experience in customer support, UX writing, content strategy, or similar fields. Familiarity with AI (LLM’s & Natural Language) or automation tools in customer engagement. Experience with knowledge ...

turn retail visions into reality by providing expert guidance and cutting-edge technologies. We help Retailers navigate obstacles and accelerate their growth, reimagining customer engagement. Innovation drives retail success, so we invest in future technologies to keep pace with evolving customer expectations. We work closely with clients … project-based (IMAC) work as part of the Project Teams. Working closely with project and service teams to deliver high-quality support and customer satisfaction. Contributing to training programmes for engineers, suppliers, and internal teams. Ensuring accurate and timely action plan documentation for Field Service activity. What ...

below. A growing European streaming technology vendor is expanding into the UK and is looking for a senior Pre-Sales Engineer to lead technical customer engagements from first evaluation through to delivery. If you have a strong background in video infrastructure and want a role with real ownership, this … worth a look. The Role This is a senior, dual-function position covering the full technical customer journey from first evaluation through to live production. You will work alongside the UK and European sales teams as the primary technical voice, and then own delivery once contracts are signed. Lead ...

below. A growing European streaming technology vendor is expanding into the UK and is looking for a senior Pre-Sales Engineer to lead technical customer engagements from first evaluation through to delivery. If you have a strong background in video infrastructure and want a role with real ownership, this … worth a look. The Role This is a senior, dual-function position covering the full technical customer journey from first evaluation through to live production. You will work alongside the UK and European sales teams as the primary technical voice, and then own delivery once contracts are signed. Lead ...

below. A growing European streaming technology vendor is expanding into the UK and is looking for a senior Pre-Sales Engineer to lead technical customer engagements from first evaluation through to delivery. If you have a strong background in video infrastructure and want a role with real ownership, this … worth a look. The Role This is a senior, dual-function position covering the full technical customer journey from first evaluation through to live production. You will work alongside the UK and European sales teams as the primary technical voice, and then own delivery once contracts are signed. Lead ...