26 to 28 of 28 Customer Engagement Jobs in the North of England

notes, ensuring accurate assignment of tickets. Act as a communication bridge between customers and the IT organisation, managing expectations and setting the standard for customer engagement. Maintain a high level of customer service, understanding the impact of issues on customers and the business, and managing them appropriately. Continuously ...

work closely with the Head of Ecommerce to manage and optimise the Shopify platform, ensuring product pages, collections and site experience drive conversion and customer engagement. You will support seasonal campaigns, product launches and ongoing site improvements, using data and insight to recommend changes that improve performance. This … looking for? We are keen to speak to candidates with hands on experience using Shopify who enjoy improving websites and spotting opportunities to enhance customer experience. You will be commercially curious, data led and comfortable working cross functionally with marketing, creative and operational teams. A basic understanding of Shopify ...

Architect, you’ll play a key role in helping our customers design and secure modern application environments. This is a strategic, customer-facing role where you’ll take time to understand what organisations really need, then design practical, secure solutions using VMware vDefend and Avi. … help ensure solutions are secure, scalable, and fit for the long term. What your role as an ANS Architect will involve: Understanding customer requirements and identifying where ANS technologies can best support them Advising customers on Zero Trust principles, application security, and industry best practices Designing application delivery ...