26 to 50 of 124 Customer Engagement Jobs in the North of England

reporting into the Head of Software Engineering. We are at the heart of the Sky UK technology landscape that supports every major product and customer experience at Sky, responsible for customer management and engagement platforms powering Sky Glass, Sky Q, Mobile, Broadband & Talk, Sky Protect, and exciting … technology architecture and frameworks including technology change and delivery lifecycles. Broad and varied technology experience across architectural domains (e.g. data, infrastructure, integration, security, customer management, digital, app). Significant experience in a systems and engineering design background. Significant experience in a senior architecture or engineering role. Experience of customer ...

reporting into the Head of Software Engineering. We are at the heart of the Sky UK technology landscape that supports every major product and customer experience at Sky, responsible for customer management and engagement platforms powering Sky Glass, Sky Q, Mobile, Broadband & Talk, Sky Protect, and exciting … technology architecture and frameworks including technology change and delivery lifecycles. Broad and varied technology experience across architectural domains (e.g. data, infrastructure, integration, security, customer management, digital, app). Significant experience in a systems and engineering design background. Significant experience in a senior architecture or engineering role. Experience of customer ...

whilst working under the direction of Head of Support. Role & Responsibilities Technical Support & Problem Resolution Deliver First & Second line Cloud Technical Support for our customer solutions. Troubleshoot issues within custom contact centre implementations Analyse system logs, error messages, and performance metrics to identify issues Implement fixes for a wide … frequently encountered queries/questions. Update troubleshooting guides based on resolved cases, examples and scenarios. Review and provide feedback on support process and procedures. Customer Engagement Manage customer support requests within defined SLAs Communicate technical information clearly to customers with varying technical backgrounds Provide regular and detailed ...

Account Director to take over a highly lucrative account patch in the Government sector. What will you be doing? Manage and develop strategic customer relationships, ensuring all information and quotation requests are handled promptly, accurately, and with clear expectation setting. Own the full sales cycle from initial enquiry through … follow-up to successful closure, maintaining a consistent focus on high-quality customer experience. Maintain an expert-level understanding of relevant products, services, and licensing schemes, actively keeping knowledge current to support customer needs. Ensure all customer information, activity, and preferences are accurately recorded and kept ...

Change) activities, manage incident processes, fulfil service requests, and assist with problem management. The role requires a commitment to improving service quality and ensuring customer satisfaction in a busy environment with high demand and competing priorities Please note this is a full time onsite role in Fleetwood Lancashire … incidents and problems. · Contribute to root cause analysis and the development of permanent solutions. · Maintain documentation of known issues and solutions for future reference. Customer Service: · Provide excellent customer service to all end-users, maintaining a positive and helpful attitude. · Communicate technical information to end-users ...

responsibility for the strategy, implementation, and management of my clients company's marketing technology stack, with a focus on CRM and projects to drive customer engagement and business goals. This includes overseeing CRM systems like Salesforce, managing marketing automation, ensuring data integration, leading project teams, and working with … marketing, and IT. Key responsibilities Strategy and Leadership: Define and execute the overall CRM and marketing technology strategy, aligning it with business objectives like customer personalization and lifecycle marketing. Lead and manage project teams, ensuring accountability and collaboration across departments. Technology and Project Management: Oversee the health, integration ...

content and services millions of people love. And we do it all right here at Sky. Are you passionate about transforming digital and direct customer experiences? We're looking for a seasoned Enterprise Architect with deep expertise in Adobe Experience Cloud to join our Group Architecture team . … this pivotal role, you'll lead the design and delivery of our marketing and engagement technology strategy , ensuring seamless integration of Adobe solutions across our digital platforms and agent-assisted channels . Your work will directly enable personalized, data-driven customer interactions at scale, helping us stay ahead ...

content and services millions of people love. And we do it all right here at Sky. Are you passionate about transforming digital and direct customer experiences? We're looking for a seasoned Enterprise Architect with deep expertise in Adobe Experience Cloud to join our Group Architecture team . … this pivotal role, you'll lead the design and delivery of our marketing and engagement technology strategy , ensuring seamless integration of Adobe solutions across our digital platforms and agent-assisted channels . Your work will directly enable personalized, data-driven customer interactions at scale, helping us stay ahead ...

North East and North West of England. This role is pivotal in promoting Hydrasun s full portfolio of integrated products and services, developing key customer relationships, and identifying new business opportunities. The key focus of this role is to drive measurable success through revenue and profit growth from target … customers, a high-quality and high-conversion opportunity pipeline, strong customer engagement and satisfaction, and effective cross-functional collaboration. Key Responsibilities: Develop and manage strategic customer relationships. Deliver annual sales and growth plans for target customers and projects. Promote Hydrasun s integrated solutions across Hydrogen and Hydraulic ...

join our growing EMEA team. As a trusted advisor in the pre-sales process, you'll partner closely with our sales organization to understand customer challenges, design solution architectures, and articulate how Invent.ai's platform delivers measurable business value. You'll translate technical capabilities into commercial outcomes, driving confidence … efficiency, and strategic value Lead RFP/RFI responses, solution validation workshops, and stakeholder Q&A sessions Collaborate cross-functionally with Product, Engineering, and Customer Success to feed market insights into our roadmap Continuously refine demo environments, flows, and sales enablement content to enhance customer engagement What ...

join our growing EMEA team. As a trusted advisor in the pre-sales process, you'll partner closely with our sales organization to understand customer challenges, design solution architectures, and articulate how Invent.ai's platform delivers measurable business value. You'll translate technical capabilities into commercial outcomes, driving confidence … efficiency, and strategic value Lead RFP/RFI responses, solution validation workshops, and stakeholder Q&A sessions Collaborate cross-functionally with Product, Engineering, and Customer Success to feed market insights into our roadmap Continuously refine demo environments, flows, and sales enablement content to enhance customer engagement What ...

join our growing EMEA team. As a trusted advisor in the pre-sales process, you'll partner closely with our sales organization to understand customer challenges, design solution architectures, and articulate how Invent.ai's platform delivers measurable business value. You'll translate technical capabilities into commercial outcomes, driving confidence … efficiency, and strategic value Lead RFP/RFI responses, solution validation workshops, and stakeholder Q&A sessions Collaborate cross-functionally with Product, Engineering, and Customer Success to feed market insights into our roadmap Continuously refine demo environments, flows, and sales enablement content to enhance customer engagement What ...

join our growing EMEA team. As a trusted advisor in the pre-sales process, you'll partner closely with our sales organization to understand customer challenges, design solution architectures, and articulate how Invent.ai's platform delivers measurable business value. You'll translate technical capabilities into commercial outcomes, driving confidence … efficiency, and strategic value Lead RFP/RFI responses, solution validation workshops, and stakeholder Q&A sessions Collaborate cross-functionally with Product, Engineering, and Customer Success to feed market insights into our roadmap Continuously refine demo environments, flows, and sales enablement content to enhance customer engagement What ...

join our growing EMEA team. As a trusted advisor in the pre-sales process, you'll partner closely with our sales organization to understand customer challenges, design solution architectures, and articulate how Invent.ai's platform delivers measurable business value. You'll translate technical capabilities into commercial outcomes, driving confidence … efficiency, and strategic value Lead RFP/RFI responses, solution validation workshops, and stakeholder Q&A sessions Collaborate cross-functionally with Product, Engineering, and Customer Success to feed market insights into our roadmap Continuously refine demo environments, flows, and sales enablement content to enhance customer engagement What ...

join our growing EMEA team. As a trusted advisor in the pre-sales process, you'll partner closely with our sales organization to understand customer challenges, design solution architectures, and articulate how Invent.ai's platform delivers measurable business value. You'll translate technical capabilities into commercial outcomes, driving confidence … efficiency, and strategic value Lead RFP/RFI responses, solution validation workshops, and stakeholder Q&A sessions Collaborate cross-functionally with Product, Engineering, and Customer Success to feed market insights into our roadmap Continuously refine demo environments, flows, and sales enablement content to enhance customer engagement What ...

join our growing EMEA team. As a trusted advisor in the pre-sales process, you'll partner closely with our sales organization to understand customer challenges, design solution architectures, and articulate how Invent.ai's platform delivers measurable business value. You'll translate technical capabilities into commercial outcomes, driving confidence … efficiency, and strategic value Lead RFP/RFI responses, solution validation workshops, and stakeholder Q&A sessions Collaborate cross-functionally with Product, Engineering, and Customer Success to feed market insights into our roadmap Continuously refine demo environments, flows, and sales enablement content to enhance customer engagement What ...

join our growing EMEA team. As a trusted advisor in the pre-sales process, you'll partner closely with our sales organization to understand customer challenges, design solution architectures, and articulate how Invent.ai's platform delivers measurable business value. You'll translate technical capabilities into commercial outcomes, driving confidence … efficiency, and strategic value Lead RFP/RFI responses, solution validation workshops, and stakeholder Q&A sessions Collaborate cross-functionally with Product, Engineering, and Customer Success to feed market insights into our roadmap Continuously refine demo environments, flows, and sales enablement content to enhance customer engagement What ...

join our growing EMEA team. As a trusted advisor in the pre-sales process, you'll partner closely with our sales organization to understand customer challenges, design solution architectures, and articulate how Invent.ai's platform delivers measurable business value. You'll translate technical capabilities into commercial outcomes, driving confidence … efficiency, and strategic value Lead RFP/RFI responses, solution validation workshops, and stakeholder Q&A sessions Collaborate cross-functionally with Product, Engineering, and Customer Success to feed market insights into our roadmap Continuously refine demo environments, flows, and sales enablement content to enhance customer engagement What ...

join our growing EMEA team. As a trusted advisor in the pre-sales process, you'll partner closely with our sales organization to understand customer challenges, design solution architectures, and articulate how Invent.ai's platform delivers measurable business value. You'll translate technical capabilities into commercial outcomes, driving confidence … efficiency, and strategic value Lead RFP/RFI responses, solution validation workshops, and stakeholder Q&A sessions Collaborate cross-functionally with Product, Engineering, and Customer Success to feed market insights into our roadmap Continuously refine demo environments, flows, and sales enablement content to enhance customer engagement What ...

join our growing EMEA team. As a trusted advisor in the pre-sales process, you'll partner closely with our sales organization to understand customer challenges, design solution architectures, and articulate how Invent.ai's platform delivers measurable business value. You'll translate technical capabilities into commercial outcomes, driving confidence … efficiency, and strategic value Lead RFP/RFI responses, solution validation workshops, and stakeholder Q&A sessions Collaborate cross-functionally with Product, Engineering, and Customer Success to feed market insights into our roadmap Continuously refine demo environments, flows, and sales enablement content to enhance customer engagement What ...

join our growing EMEA team. As a trusted advisor in the pre-sales process, you'll partner closely with our sales organization to understand customer challenges, design solution architectures, and articulate how Invent.ai's platform delivers measurable business value. You'll translate technical capabilities into commercial outcomes, driving confidence … efficiency, and strategic value Lead RFP/RFI responses, solution validation workshops, and stakeholder Q&A sessions Collaborate cross-functionally with Product, Engineering, and Customer Success to feed market insights into our roadmap Continuously refine demo environments, flows, and sales enablement content to enhance customer engagement What ...

join our growing EMEA team. As a trusted advisor in the pre-sales process, you'll partner closely with our sales organization to understand customer challenges, design solution architectures, and articulate how Invent.ai's platform delivers measurable business value. You'll translate technical capabilities into commercial outcomes, driving confidence … efficiency, and strategic value Lead RFP/RFI responses, solution validation workshops, and stakeholder Q&A sessions Collaborate cross-functionally with Product, Engineering, and Customer Success to feed market insights into our roadmap Continuously refine demo environments, flows, and sales enablement content to enhance customer engagement What ...

join our growing EMEA team. As a trusted advisor in the pre-sales process, you'll partner closely with our sales organization to understand customer challenges, design solution architectures, and articulate how Invent.ai's platform delivers measurable business value. You'll translate technical capabilities into commercial outcomes, driving confidence … efficiency, and strategic value Lead RFP/RFI responses, solution validation workshops, and stakeholder Q&A sessions Collaborate cross-functionally with Product, Engineering, and Customer Success to feed market insights into our roadmap Continuously refine demo environments, flows, and sales enablement content to enhance customer engagement What ...

join our growing EMEA team. As a trusted advisor in the pre-sales process, you'll partner closely with our sales organization to understand customer challenges, design solution architectures, and articulate how Invent.ai's platform delivers measurable business value. You'll translate technical capabilities into commercial outcomes, driving confidence … efficiency, and strategic value Lead RFP/RFI responses, solution validation workshops, and stakeholder Q&A sessions Collaborate cross-functionally with Product, Engineering, and Customer Success to feed market insights into our roadmap Continuously refine demo environments, flows, and sales enablement content to enhance customer engagement What ...

motivated and detail-oriented apprentice to support our dynamic professional services team. This role offers a unique opportunity to gain hands-on experience in customer engagement, solution design, and proposal development within a fast-paced technology environment. Role As a professional services team apprentice, you will play … supporting role in helping the team deliver high-quality customer engagements. You'll gain exposure to enterprise technology solutions, assist in preparing client-facing materials, and learn how to translate customer needs into tailored service offerings. This is an excellent opportunity to build foundational skills in sales engineering ...