26 to 50 of 53 Customer Engagement Jobs in the North of England

segmentation. Analyse web and app performance, user journeys, and conversion trends. Support B2B analytics to understand and grow the value of partner relationships. Design models and analysis that drive customer engagement and business growth. Build and automate insightful BI dashboards and reporting. Identify and onboard new data sources with the technology team. Deputise for the Head of Data More ❯

our Busway product range , located remotely in the Europe. Reporting to the Global Product Line Director - Busway the Product Manager Busway, EMEA will be responsible for P&L analysis, customer engagement, market strategy, pricing recommendations, operational excellence, and R&D input, with a strong emphasis on compliance with IEC, EN and other relevant EMEA standards. The role will … Site UK, Ireland or Poland, but wider Europe can be considered. What a typical day looks like: Develop and recommend product line strategies tailored to the EMEA market trends, customer needs, and regulatory requirements. Work closely with sales, marketing, engineering, operations, and other internal teams to ensure alignment and successful product delivery. Monitor and analyse P&L performance for … growth in our go to market approach. Prepare business cases and financial models to support investment decisions in product development, engineering. Conduct ongoing research to understand EMEA market dynamics, customer requirements, and competitor offerings. Collaborate with R&D and engineering teams to define product requirements and prioritize features based on market needs. The experience were looking to add to More ❯

client-facing role where you'll shape large-scale solutions, drive analytics-led improvements, and act as a trusted advisor to customers. You'll collaborate with passionate colleagues, lead customer engagements, and influence how digital workplace strategies are delivered - all while growing your own skills in a fast-moving and innovative field. What you'll do Design, implement, and … configure modern management solutions at enterprise scale Use end-user analytics to monitor performance and drive improvements in customer estates (DEX scores, sentiment, and user cases) Lead conversations with stakeholders, ensuring the user experience remains at the heart of every solution Contribute to governance, service reporting, customer reviews, and the resolution of escalations Recommend and deliver automations, remote … image creation processes (task sequences) Experience working with XLAs and measuring end-user sentiment and performance Strong scripting skills (e.g., PowerShell) for automation and customisation Excellent communication, presentation, and customer engagement skills Ability to work independently, manage multiple tasks, and solve problems effectively Strong stakeholder management and project delivery skills Desired skills Knowledge of Microsoft Defender XDR suite More ❯

as is a knowledge of application development/integration and an appreciation of infrastructure design within a legal framework/architecture. Strong problem-solving skills, team management/coordination, customer engagement and a pragmatic approach will be required to be successful in this role. This a permanent role, within an area that requires day to day leadership, coordination More ❯

business to shape Product Strategies and Roadmaps. Be accountable for effective change delivery and live support within the Product team. Manage the overall Product team budget, vendor relationships, and customer engagement. Lead Product Engineering and Design Engineering teams, supported by a Principal Product Engineer. Provide matrix leadership for wider deployed Product team members. Champion modernisation, digitalisation, and Agile ways More ❯

business to shape Product Strategies and Roadmaps. Be accountable for effective change delivery and live support within the Product team. Manage the overall Product team budget, vendor relationships, and customer engagement. Lead Product Engineering and Design Engineering teams, supported by a Principal Product Engineer. Provide matrix leadership for wider deployed Product team members. Champion modernisation, digitalisation, and Agile ways More ❯

Friday, 8:00am – 06:00pm flexibility) Overview As our Ecommerce Graphic Designer , you will be responsible for creating visually engaging digital assets that enhance our website’s performance, support customer engagement, and drive online sales. This role will play a key part in supporting our trading and communication plan by producing high-quality creative assets that drive engagement … Strong grasp of brand identity, visual storytelling, and digital design principles, with the vision to evolve and strengthen the brand as it grows. Ecommerce Focus – Familiarity with ecommerce platforms, customer journey stages, and performance-focused design. Organisational Skills – Capable of managing multiple design requests, adeptness to work to short timescales, prioritising deadlines, and working both independently and collaboratively. Communication More ❯

Friday, 8:00am – 06:00pm flexibility) Overview As our Ecommerce Graphic Designer , you will be responsible for creating visually engaging digital assets that enhance our website’s performance, support customer engagement, and drive online sales. This role will play a key part in supporting our trading and communication plan by producing high-quality creative assets that drive engagement … Strong grasp of brand identity, visual storytelling, and digital design principles, with the vision to evolve and strengthen the brand as it grows. Ecommerce Focus – Familiarity with ecommerce platforms, customer journey stages, and performance-focused design. Organisational Skills – Capable of managing multiple design requests, adeptness to work to short timescales, prioritising deadlines, and working both independently and collaboratively. Communication More ❯

The Role Lead the design, deployment, and optimisation of cutting-edge AV and collaboration solutions for clients across a diverse range of sectors. Act as a trusted advisor, translating customer requirements into tailored, market-leading solutions focused on enhancing workspace communication, particularly within meeting room environments. Work closely with internal sales, technical, and project management teams to ensure seamless … to implementation and support. Stay ahead of the curve by keeping up to date with industry developments, new technologies, and emerging trends in audio-visual and collaboration platforms. Drive customer engagement through demonstrations, presentations, and hands-on solution workshops, helping clients unlock greater value from their investment. Champion innovation, identifying opportunities to integrate new products, platforms, and approaches … that set TIEVA apart in the marketplace. Support pre-sales activities, including solution scoping, proposal development, and technical documentation, ensuring high standards and customer satisfaction at every stage. The Candidate Existing and substantive knowledge or sales experience of audio-visual solutions Proven track record in selling and hitting targets Consultative sales skills Proven track record of working with Account More ❯

within a critical infrastructure team. The role involves building bespoke software solutions and delivering advanced capabilities to meet operational needs. The position operates in a hybrid model, with regular customer engagement (typically bi-weekly). Key Responsibilities Implement software solutions, including design, development, and testing Work with a wide range of technologies, specialising in open-source libraries and …/7 counselling helpline and employee assistance program Flexible working: city-centre offices with flexitime and remote working options Career growth: assigned career coach to guide development Social engagement: regular team socials, summer events, and annual awaydays Onsite allowances: support for lunch and drinks Reference: AMC/DRI/PD Postcode: M2 1AB #dari More ❯

our creative marketing department and play a key role in managing our e-commerce platforms. The role focuses on maintaining and optimising Magento 2 , supporting online sales, and improving customer engagement.You will work with third-party developers and SEO partners to deliver updates, improve functionality, and ensure best practice across our websites. This position offers the chance to apply More ❯

playing a strategic role in advisory, design, and technical delivery. What you'll do Provide expert guidance across SASE/SSE, PAM, detection, and data centre security technologies Lead customer engagements, providing advisory services, architecture guidance, roadmap planning, and solution governance Define and document high-level solution designs, technical requirements, and delivery frameworks Act as Technical or Design Authority … for enterprise-scale customer programmes Engage in strategic customer meetings to translate business needs into technical strategy Collaborate with vendors and partners (notably Zscaler) to stay current on product developments and influence future solutions Support opportunity qualification and technical costing in pre-sales engagements Create and present white papers or thought leadership content around evolving security architectures Identify … firewalls, IDS/IPS, endpoint protection, and encryption Comfortable working with cloud platforms and designing secure architectures across Azure, AWS, or Google Cloud Ability to lead technical conversations, influence customer decisions, and deliver trusted advisory services Existing SC clearance or eligibility to apply Desirable Skills & Certifications Familiarity with industry security frameworks (e.g., NIST, ISO 27001, CIS Controls) Cloud security More ❯

playing a strategic role in advisory, design, and technical delivery. What you'll do Provide expert guidance across SASE/SSE, PAM, detection, and data centre security technologies Lead customer engagements, providing advisory services, architecture guidance, roadmap planning, and solution governance Define and document high-level solution designs, technical requirements, and delivery frameworks Act as Technical or Design Authority … for enterprise-scale customer programmes Engage in strategic customer meetings to translate business needs into technical strategy Collaborate with vendors and partners (notably Zscaler) to stay current on product developments and influence future solutions Support opportunity qualification and technical costing in pre-sales engagements Create and present white papers or thought leadership content around evolving security architectures Identify … firewalls, IDS/IPS, endpoint protection, and encryption Comfortable working with cloud platforms and designing secure architectures across Azure, AWS, or Google Cloud Ability to lead technical conversations, influence customer decisions, and deliver trusted advisory services Existing SC clearance or eligibility to apply Desirable Skills & Certifications Familiarity with industry security frameworks (e.g., NIST, ISO 27001, CIS Controls) Cloud security More ❯

playing a strategic role in advisory, design, and technical delivery. What you'll do Provide expert guidance across SASE/SSE, PAM, detection, and data centre security technologies Lead customer engagements, providing advisory services, architecture guidance, roadmap planning, and solution governance Define and document high-level solution designs, technical requirements, and delivery frameworks Act as Technical or Design Authority … for enterprise-scale customer programmes Engage in strategic customer meetings to translate business needs into technical strategy Collaborate with vendors and partners (notably Zscaler) to stay current on product developments and influence future solutions Support opportunity qualification and technical costing in pre-sales engagements Create and present white papers or thought leadership content around evolving security architectures Identify … firewalls, IDS/IPS, endpoint protection, and encryption Comfortable working with cloud platforms and designing secure architectures across Azure, AWS, or Google Cloud Ability to lead technical conversations, influence customer decisions, and deliver trusted advisory services Existing SC clearance or eligibility to apply Desirable Skills & Certifications Familiarity with industry security frameworks (e.g., NIST, ISO 27001, CIS Controls) Cloud security More ❯

playing a strategic role in advisory, design, and technical delivery. What you'll do Provide expert guidance across SASE/SSE, PAM, detection, and data centre security technologies Lead customer engagements, providing advisory services, architecture guidance, roadmap planning, and solution governance Define and document high-level solution designs, technical requirements, and delivery frameworks Act as Technical or Design Authority … for enterprise-scale customer programmes Engage in strategic customer meetings to translate business needs into technical strategy Collaborate with vendors and partners (notably Zscaler) to stay current on product developments and influence future solutions Support opportunity qualification and technical costing in pre-sales engagements Create and present white papers or thought leadership content around evolving security architectures Identify … firewalls, IDS/IPS, endpoint protection, and encryption Comfortable working with cloud platforms and designing secure architectures across Azure, AWS, or Google Cloud Ability to lead technical conversations, influence customer decisions, and deliver trusted advisory services Existing SC clearance or eligibility to apply Desirable Skills & Certifications Familiarity with industry security frameworks (e.g., NIST, ISO 27001, CIS Controls) Cloud security More ❯

playing a strategic role in advisory, design, and technical delivery. What you'll do Provide expert guidance across SASE/SSE, PAM, detection, and data centre security technologies Lead customer engagements, providing advisory services, architecture guidance, roadmap planning, and solution governance Define and document high-level solution designs, technical requirements, and delivery frameworks Act as Technical or Design Authority … for enterprise-scale customer programmes Engage in strategic customer meetings to translate business needs into technical strategy Collaborate with vendors and partners (notably Zscaler) to stay current on product developments and influence future solutions Support opportunity qualification and technical costing in pre-sales engagements Create and present white papers or thought leadership content around evolving security architectures Identify … firewalls, IDS/IPS, endpoint protection, and encryption Comfortable working with cloud platforms and designing secure architectures across Azure, AWS, or Google Cloud Ability to lead technical conversations, influence customer decisions, and deliver trusted advisory services Existing SC clearance or eligibility to apply Desirable Skills & Certifications Familiarity with industry security frameworks (e.g., NIST, ISO 27001, CIS Controls) Cloud security More ❯

playing a strategic role in advisory, design, and technical delivery. What you'll do Provide expert guidance across SASE/SSE, PAM, detection, and data centre security technologies Lead customer engagements, providing advisory services, architecture guidance, roadmap planning, and solution governance Define and document high-level solution designs, technical requirements, and delivery frameworks Act as Technical or Design Authority … for enterprise-scale customer programmes Engage in strategic customer meetings to translate business needs into technical strategy Collaborate with vendors and partners (notably Zscaler) to stay current on product developments and influence future solutions Support opportunity qualification and technical costing in pre-sales engagements Create and present white papers or thought leadership content around evolving security architectures Identify … firewalls, IDS/IPS, endpoint protection, and encryption Comfortable working with cloud platforms and designing secure architectures across Azure, AWS, or Google Cloud Ability to lead technical conversations, influence customer decisions, and deliver trusted advisory services Existing SC clearance or eligibility to apply Desirable Skills & Certifications Familiarity with industry security frameworks (e.g., NIST, ISO 27001, CIS Controls) Cloud security More ❯

playing a strategic role in advisory, design, and technical delivery. What you'll do Provide expert guidance across SASE/SSE, PAM, detection, and data centre security technologies Lead customer engagements, providing advisory services, architecture guidance, roadmap planning, and solution governance Define and document high-level solution designs, technical requirements, and delivery frameworks Act as Technical or Design Authority … for enterprise-scale customer programmes Engage in strategic customer meetings to translate business needs into technical strategy Collaborate with vendors and partners (notably Zscaler) to stay current on product developments and influence future solutions Support opportunity qualification and technical costing in pre-sales engagements Create and present white papers or thought leadership content around evolving security architectures Identify … firewalls, IDS/IPS, endpoint protection, and encryption Comfortable working with cloud platforms and designing secure architectures across Azure, AWS, or Google Cloud Ability to lead technical conversations, influence customer decisions, and deliver trusted advisory services Existing SC clearance or eligibility to apply Desirable Skills & Certifications Familiarity with industry security frameworks (e.g., NIST, ISO 27001, CIS Controls) Cloud security More ❯

playing a strategic role in advisory, design, and technical delivery. What you'll do Provide expert guidance across SASE/SSE, PAM, detection, and data centre security technologies Lead customer engagements, providing advisory services, architecture guidance, roadmap planning, and solution governance Define and document high-level solution designs, technical requirements, and delivery frameworks Act as Technical or Design Authority … for enterprise-scale customer programmes Engage in strategic customer meetings to translate business needs into technical strategy Collaborate with vendors and partners (notably Zscaler) to stay current on product developments and influence future solutions Support opportunity qualification and technical costing in pre-sales engagements Create and present white papers or thought leadership content around evolving security architectures Identify … firewalls, IDS/IPS, endpoint protection, and encryption Comfortable working with cloud platforms and designing secure architectures across Azure, AWS, or Google Cloud Ability to lead technical conversations, influence customer decisions, and deliver trusted advisory services Existing SC clearance or eligibility to apply Desirable Skills & Certifications Familiarity with industry security frameworks (e.g., NIST, ISO 27001, CIS Controls) Cloud security More ❯

playing a strategic role in advisory, design, and technical delivery. What you'll do Provide expert guidance across SASE/SSE, PAM, detection, and data centre security technologies Lead customer engagements, providing advisory services, architecture guidance, roadmap planning, and solution governance Define and document high-level solution designs, technical requirements, and delivery frameworks Act as Technical or Design Authority … for enterprise-scale customer programmes Engage in strategic customer meetings to translate business needs into technical strategy Collaborate with vendors and partners (notably Zscaler) to stay current on product developments and influence future solutions Support opportunity qualification and technical costing in pre-sales engagements Create and present white papers or thought leadership content around evolving security architectures Identify … firewalls, IDS/IPS, endpoint protection, and encryption Comfortable working with cloud platforms and designing secure architectures across Azure, AWS, or Google Cloud Ability to lead technical conversations, influence customer decisions, and deliver trusted advisory services Existing SC clearance or eligibility to apply Desirable Skills & Certifications Familiarity with industry security frameworks (e.g., NIST, ISO 27001, CIS Controls) Cloud security More ❯

circa £44,000, 33 days annual leave (increasing with service), sociable daytime hours, life insurance, BUPA healthcare, sick pay, and staff awards. Product & Technical Support Engineer key responsibilities - Resolve customer issues and warranty claims providing fast and effective technical support. Deliver training, customer visits, and service bulletins supporting proactive customer engagement. Work daily with internal Engineering teams … providing product and reliability feedback. Collaborate closely with Sales, supporting customer visits, tenders, and service opportunities. Prepare reports, service bulletins, and documentation to share knowledge and maintain standards. Represent the business professionally, always promoting safe working practices. Product & Technical Support Engineer package includes - Salary dependent on experience, circa £44,000. 33 days annual leave (increasing with service) plus sick … pay. Life insurance and BUPA healthcare cover. International travel opportunities with exposure to a wide customer base. Collaborative culture, working closely with both Engineering and Sales. Long-term career stability within a forward-thinking manufacturer. Involvement in high-profile customer projects, events, and exhibitions. Staff awards and recognition schemes. Product & Technical Support Engineer desirable skills & experience - Engineering qualification More ❯

cultivating new business opportunities by actively prospecting potential customers, building relationships, presenting company solutions, and negotiating to drive revenue growth within a designated market. Primary focus on establishing new customer accounts and expanding market reach for the business; requiring strong communication, sales, and market analysis skills to identify and pursue new leads, develop effective sales strategies, and close deals. … by understanding their needs, addressing concerns, and providing valuable insights. Lead negotiations to ensure profitable and sustainable partnerships. Negotiate contract terms and pricing to secure profitable deals while ensuring customer satisfaction, support provided by the business. Market Research & Lead Generation Conduct market research to identify potential customers, generate qualified leads through networking, cold calling, email campaigns, and other outreach … trends, competitor activity, and market dynamics to identify new business opportunities. Marketing & Promotional Strategies Work with marketing teams to develop and implement effective promotional strategies, ensuring product awareness and customer engagement. Develop and deliver compelling presentations and proposals that highlight the company's value proposition and demonstrate how solutions can address customer's challenges. Salary More ❯

technical issues. We’re looking for someone who can confidently troubleshoot and resolve a wide range of support tickets, delivering high-quality service while maintaining strong communication and a customer-focused approach. This hybrid role follows a 07:00 – 19:00 shift pattern, with on-site days at our Salford Quays office from Monday to Wednesday and the flexibility … Day to day, you will: Manage incidents from customers and LIMA’s hosted environment on a priority basis and provide the highest standards of professionalism and skill, to resolve customer issues efficiently and accurately. Ensure customers and involved parties are updated with their incident progress either by phone or by using ConnectWise Manage (Our service desk ITSM application) in … a timely manner in alignment with SLA’s. Provide your knowledge to troubleshoot and identify technical issues raised by our monitoring platform or by customer engagement. Continuing to either resolve or provide a clear escalation to the 3rd Line engineers, whereby you will assist in the resolution and still develop your skillset Provide a knowledgeable point of technical escalation More ❯

multiple languages and cultures. With our cutting-edge work and state-of-the-art approaches, our AI and cloud-based solutions have helped hundreds of businesses worldwide enhance their customer engagement. ConnexAI is unapologetically committed to innovation, creativity, and growth, which is why we attract and develop the best talent. Join us in shaping the future of customer More ❯

AI Lead Consultant Contract: 6 months initial engagement IR35: Outside IR35 Rate: DOE Location: Hybrid to Manchester - ideally 1-2 days a week The Role We're seeking an AI Lead Consultant to accelerate large-scale AI transformation within a global organisation. This role blends strategy and delivery - shaping the AI agenda, driving adoption, and ensuring pilots evolve into … impactful, scalable solutions. Reporting to the Global Director of Data & AI, you'll be the link between business vision and technical execution, embedding AI into core operations and customer engagement. Key Focus Define and activate high-value AI use cases aligned to business strategy. Build frameworks and playbooks for adoption and scaling. Oversee the end-to-end lifecycle of More ❯