26 to 42 of 42 Customer Engagement Jobs in the North of England

support our consulting engagements end-to-end. The primary focus of this role is hands-on Veeam delivery, troubleshooting, design guidance, and customer enablement. In addition to the core SME responsibilities, the role includes creating supporting technical documentation and training material where needed for internal teams, partners, and customers. … Responsibilities: Veeam Technical Delivery: Deploy, configure, and optimize the Veeam Availability Suite across various customer environments. Lead backup architecture reviews, capacity planning, and best-practice implementations. Troubleshoot performance, configuration, and integration issues related to Veeam, VMware, storage, and networking. Guide customers on data protection strategy, DR workflows, and operational ...

increase return on investment Partner and collaborate with internal and external teams to gather requirements and provide data-driven support Develop and maintain customer-focused reports and dashboards (Power BI, Pyramid, Excel) Working with data visualisation tools such as Power BI, Tableau, and Pyramid Manage master data, ensure data … ability Strong communication skills to communicate credible data-led solutions to stakeholders who may not be data-literate Strong relationship building skills to drive customer engagement Problem Solving skills - Analytical mindset with the ability to translate data into actionable solutions Curious mentality to conduct exploratory analysis to solve ...

channels to drive growth and market expansion. You will be responsible for nurturing vendor relationships, identifying new markets, and delivering solutions that enhance customer engagement and increase revenue. Key Responsibilities: Market Research & Analysis Conduct market research to identify new business opportunities, trends, and potential clients. Analyse market data … shape strategies addressing competitive pressures and evolving customer needs. Stay informed about emerging technologies and industry developments. Business Strategy Development Work with senior management to design and implement business development strategies that support overall company goals. Introduce new products and services, including the "Ergo" offering. Develop opportunities within existing ...

impactful acquisition and retention strategies within a regulated financial services environment? Were looking for a CRM & Data Marketing Manager to take ownership of our customer and prospect data, optimising its use to power targeted, compliant, and cost-effective multi-channel marketing activity. Youll play a key role in shaping … Youll be joining a collaborative, fast-paced environment where data drives every decision. This is an opportunity to make a measurable impact on customer engagement and growth - while shaping the future of our CRM and marketing data strategy. CRM and Data Marketing Manager ...

Senior Security & Compliance Consultant & Architect Location: Hybrid - Manchester HQ with occasional customer site visits as required Salary: Dependant on Experience Please note - We cannot accept candidates who are currently on, or may require a Visa at this or any time. Overview This role exists to strengthen and mature … produce actionable roadmaps, understand frameworks such as ISO 27001, CE+, NIST, CIS, and MOD/DEFSTAN, and ensure these controls are implemented effectively across customer environments. A key part of this role is working closely with the security-focused support desk analysts, providing ongoing mentoring, technical guidance, and structured ...

CRM. From improving data quality and supporting campaign delivery to generating performance insights, you'll play a key role in enabling better customer engagement and more effective commercial activity. This position suits someone who is methodical, confident with numbers, and passionate about building a CRM environment that genuinely … data accuracy and follow up with internal stakeholders to maintain high standards. Build, schedule and monitor targeted email campaigns to support lead nurturing and customer engagement. Support the development of automated workflows that enhance conversion and reduce drop-off. Ensure all communication activity is compliant with GDPR and data ...

join their Personal Care division on a maternity cover contract. Are you passionate about innovation in personal care formulations? Do you thrive in customer-facing roles where technical expertise meets commercial impact? Are you based in or willing to travel throughout the East of England, East Midlands, East Anglia … London area? This role would suit someone who enjoys combining formulation expertise with customer engagement, supporting innovation for well-known personal care brands. WHAT YOU'LL BE DOING You will: Lead and manage technical development projects with personal care customers. Work closely with R&D teams, providing support ...

speaking with customers, and turning technical requirements into real-world solutions? If you're looking for a role that blends engineering expertise with consultative customer engagement, this is a brilliant place to start your career. We're looking for an enthusiastic and solution-driven Graduate Application Engineer … join our supportive and forward-thinking team in Runcorn. If you have a passion for engineering and some experience in customer service, technical support, or internal sales, we'll help you grow into a confident technical specialist. What You'll Be Doing As a Graduate Application Engineer ...

class pricing, and securing executive-level buy-in for procurement methodologies. Responsibilities Strategic sourcing and vendor management across all technology categories. High-level stakeholder engagement, including COO and board-level functions. Delivering tangible value through cost optimization and supplier innovation. Establishing and driving the adoption of Category Management best … years of experience in Technology procurement or category management. A proven track record managing large-scale global technology spend. Strong stakeholder influence and internal customer engagement skills. Strategic sourcing capability, specifically covering both hardware and software. Degree-level education required. Required Skills Building strong relationships with key stakeholders ...

offering your technical and commercial knowledge to enhance the Chess Sales experience. “a great place to work, a great place to be a customer” Responsibilities, not limited to: To work across the different Sales and Services teams to define Managed Service solutions for our customers (New Business and Contract … solutions across our solution areas of Connect, Cloud, Devices, Modern Workplace and Security, including more complex and cross-solution area deals. Engage directly with customer stakeholders, TAs, and Services Team to validate service requirements, explore solution options and to identify service integration requirements. Define Managed Service solutions that meet ...

strong international footprint, seeking a D365 CE Functional Consultant to join their team. This role will focus on delivering end-to-end Dynamics 365 Customer Engagement projects within the public sector, ensuring solutions are tailored to meet client needs and drive business transformation. Key Responsibilities Lead and support … capabilities and adoption. Skills Proven experience as a D365 CE Functional Consultant with full project lifecycle exposure Strong background in requirement gathering, stakeholder engagement, and solution design Hands-on expertise in system configuration and customisations Practical experience with Power Platform Benefits Starting Salary - £50k-£75k dependant on experience Private ...

supervisor/manager from time to time. Through optimising your own personal behaviours, you will support the business in driving world-class customer engagement and business performance. Accountabilities and performance measures: Achieves productivity and lead/campaign conversion rates. Achieves minimum standards of activity set by the Head ...

looking for a Digital Enablement Lead to drive the strategic use of technology and data across the business, enabling efficiency, innovation, and improved customer engagement. This role leads a cross-functional team and plays a key part in shaping the future digital landscape of TMS. Responsibilities Lead the digital … Data Manager to enhance data governance, architecture, and literacy across the business Identify and implement opportunities to optimise processes and improve business efficiency Enhance customer experience through the effective use of digital tools and solutions Engage stakeholders across TMS and DS Smith Group to ensure successful delivery of digital ...

Description What you’ll do: Shape and execute Heatly’s go-to-market strategy, driving ARR to £10M+ Translate technical innovation into customer-focused, revenue-driven outcomes Lead a talented in-house development team and grow a high-performing commercial operation Balance start-up agility with corporate discipline … face of innovation with clients, partners, and regulators Qualifications Track record of scaling SaaS or tech product businesses Commercial sharpness in sales, pricing, and customer engagement Ability to operate at board level while staying close to delivery Entrepreneurial mindset with the discipline to deliver results Additional Information United ...

England in the Education and Government sectors as well as others. This is a hybrid working role, with a requirement to travel to our customer sites on occasion. What you'll do: Define and drive the technical strategy for the design and implementation of enterprise-grade wireless network solutions … while adhering to corporate and vendor standards. Provide expert-level troubleshooting and optimisation for existing wireless deployments, using advanced diagnostic tools and methodologies. Support customer engagement and stakeholder communication, translating complex technical solutions into clear, outcome-focused discussions. Maintain active CCIE certification (Wireless or Enterprise Infrastructure) and ensure ...

innovative solution that blends physical products with advanced digital technology.This next-generation platform is designed to streamline operations, unlock actionable insights, and enhance customer engagement. Scalable across multiple sectors, it represents a significant step forward in how businesses manage assets and optimise performance.If you are commercially driven, tech-aware ...

significantly to the evolution and maturity of the security operations function. You will play a key role in developing processes, guiding junior analysts, supporting customer engagements, and ensuring the SOC continues to deliver high-quality outcomes in fast-moving environments. Requirements 5-7+ years in SOC, Incident Response … investigation reporting. Enhance SOC tooling, workflows, automations, and log ingestion processes. Mentor SOC analysts and support enhancements to playbooks and runbooks. Engage in customer-facing incident reviews and cyber posture sessions. Certifications (desirable) CrowdStrike: CCP, CCFR, CCFH GIAC: GCIA, GCFE, GCFA, GCIH OSCP, CREST CRT/CRIA CySA+, Security+ ...