26 to 37 of 37 Customer Engagement Jobs in the North of England

sales pipeline and contribute to the company’s overall revenue growth. Job Responsibilities Prospect and identify potential leads that match the company’s Ideal Customer Profile (ICP) Initiate contact with prospects through email, phone, LinkedIn, and other outreach channels Qualify leads and schedule meetings or product demonstrations … evolving environments; demonstrates initiative, actively seeks feedback, and is driven to learn and improve Skills and Competencies Strong communication and interpersonal skills for effective customer engagement Ability to manage and organise data efficiently while building targeted client lists Tech-savvy with an interest in education and educational technology ...

resource and sales enablement Working consultatively: solution-led, qualifying needs, building and presenting value props, involving product specialists as required Handover and collaborate with Customer Engagement & Account Teams for renewals/cross-sell Your Background: Strong new business sales record in B2B (MSP, telecoms, IT reseller, comms provider ...

Your new Role Working closely with the Data Analytics Manager and wider Marketing Team, this role will be responsible for turning audience data and customer intelligenceinto real-world outcome-driven marketing activations across paid media, CRM, and emerging channels across the DFS Group. This role sits at the heart … Group Customer Data Strategy so the successful candidate will be responsible for the deployment and activation of our FirstParty Data (1PD) audiences, enriching audience data with insight and 3rd party sources, and supporting the Marketing team to target, test and report ouraudience data effectively. You will contribute to smarter ...

pivotal role in defining and implementing MAG’s technology strategy from a data perspective, aligning it with our ambition to deliver safe, efficient, and customer‐focused services. You’ll lead the design and governance of MAG’s enterprise‐wide data architecture, enabling data‐driven decision‐making across airport operations … enterprise systems, and customer engagement. This includes developing the MAG data model, integrating disparate systems, and ensuring data quality, security, and accessibility across the organisation. Working closely with stakeholders across MAG Technology and the wider business, you’ll shape and maintain our data ecosystem, provide oversight of major transformation ...

fast-paced, collaborative environment where you'll have the chance to test ideas, optimise campaigns and play a key role in improving customer engagement. The role: Reporting to the CRM Manager, this role sits within a wider CRM team of 10 and plays a key role in delivering customer … growing focus on AI-driven targeting and optimisation. Responsibilities: Design and deliver insight-driven, personalised multi-channel CRM campaigns that hit commercial and customer goals. Execute campaigns flawlessly and on time through the CRM platform (Salesforce Marketing Cloud.). Work cross-functionally to ensure campaigns are consistent across ...

building and strategic growth. This role offers a fantastic opportunity for an experienced account manager to thrive in a supportive environment, driving long-term customer success and revenue growth. You will represent a company dedicated to delivering tailored solutions and building lasting partnerships Duties to include: Build and nurture … with clients, ensuring their needs are fully understood and addressed. Proactively follow up on quotations and sales opportunities to maximise conversion rates and enhance customer engagement. Sales order processing and ensuring a smooth process from start to finish Apply technical product knowledge to identify client requirements and recommend bespoke ...

drive home technical solutions whilst putting our customers needs first. The role is expected to be mainly based in Preston. Due to the customer requirements successful applicants must be eligible for high level UK Security clearance. The Roles Primary Responsibilities: Provide Third-Line Technical Support for incident escalations & problem … active approach towards defect management resolutions as part of technical assurance activities. Confidence in working with internal and cross capability teams alongside account and customer engagement. Maintain a high degree of customer service for all support queries and adhere to all service management principles Essential Skills & Experience: Proven ...

great opportunity to get involved and grow with us. Content Creation & Management Write, edit, and maintain clear, helpful, and brand-aligned chatbot content across customer journeys. Structure conversation flows, decision trees, and escalation paths for smooth user interactions. Maintain a knowledge base to support chatbot responses and self-service … cost centre. Excellent organisational skills with attention to detail and process. Hands-on experience using Intercom, especially chatbot workflows and Inbox. Experience in customer support, UX writing, content strategy, or similar fields. Familiarity with AI (LLM’s & Natural Language) or automation tools in customer engagement. Experience with knowledge ...

tools designed to optimize workforce management and resource allocation. As they scale, they are looking for talent to join a data-centric environment where customer insights drive the evolution of their platform The Role You will be responsible for driving growth, adoption, and retention of relevant products across … UX. You will: Own and deliver the marketing plan for your Staff Management product vertical, covering demand generation, revenue pipeline, brand awareness, and customer marketing. Build clear positioning, messaging, and value propositions that resonate with school leaders and decision makers, cutting through a busy market. Develop and execute ...

network installation. Role As part of the role, you will: Assist with the installation of cloud and on-premises business telephony systems at customer premises Support the installation of network cabling infrastructure including CAT6 and CAT6a systems Help install and configure wireless networking solutions for business customers Assist with … Provide first-line technical support to customers via telephone, diagnosing issues with telephony and connectivity services Carry out remote programming and configuration changes to customer systems Liaise with field engineers to ensure the ticketing and service system is kept up to date Communicate with customers to provide updates ...

Principal Network Consultant - Enterprise Networking Remote, occasional travel to customer site Full-Time, Permanent £55000 - £75000 DOE Overview We are seeking a customer-facing Principal Network Consultant to lead engagements across the full lifecycle from pre-sales solution shaping through architecture & design, to delivery governance and technical assurance. … ensure solutions are: Fit for purpose Secure by design Scalable Deliverable What Youll Be Doing Pre-Sales & Solution Leadership Act as technical lead in customer engagements and discovery workshops Translate business and operational needs into solution architectures Support RFPs, proposals, and solution positioning Provide technical assurance during ...

Principal Network Consultant - Enterprise Networking Remote, occasional travel to customer site Full-Time, Permanent £55000 - £75000 DOE Overview We are seeking a customer-facing Principal Network Consultant to lead engagements across the full lifecycle from pre-sales solution shaping through architecture & design, to delivery governance and technical assurance. … ensure solutions are: Fit for purpose Secure by design Scalable Deliverable What Youll Be Doing Pre-Sales & Solution Leadership Act as technical lead in customer engagements and discovery workshops Translate business and operational needs into solution architectures Support RFPs, proposals, and solution positioning Provide technical assurance during ...