26 to 31 of 31 Customer Engagement Jobs in the North of England

digital transformation and are proud to be a Summit level Salesforce Partner and Advanced tier AWS Partner with 15 years of proven experience developing solutions, supporting services, and driving customer success. Our certified consultants and developers build future‐proof, innovative cloud solutions and provide managed services to sectors like health, transport, telecoms, social housing amongst others. This is an … our Senior MuleSoft Consultants to be ‘hands-on’ and able to make an immediate impact by providing solution input when required and able to lead on a variety of customer engagements. Key Responsibilities Include: Lead the end-to-end design and delivery of MuleSoft APIs, integrations, event-driven flows, and orchestration layers, ensuring performance, scalability, error handling and monitoring. More ❯

Conversational AI, this is a great opportunity to get involved and grow with us. Content Creation & Management Write, edit, and maintain clear, helpful, and brand-aligned chatbot content across customer journeys. Structure conversation flows, decision trees, and escalation paths for smooth user interactions. Maintain a knowledge base to support chatbot responses and self-service resources. Contribute to the definition … action. Experience managing a budget or cost centre. Excellent organisational skills with attention to detail and process. Hands-on experience using Intercom, especially chatbot workflows and Inbox. Experience in customer support, UX writing, content strategy, or similar fields. Familiarity with AI (LLM’s & Natural Language) or automation tools in customer engagement. Experience with knowledge management or content management More ❯

Description For the CRM Executive - Hubspot role, responsibilities will include: Manage and maintain the Hubspot CRM system to ensure accuracy and efficiency. Develop and implement CRM campaigns to enhance customer engagement. Analyse customer data to identify trends and opportunities for improvement. Collaborate with the marketing team to align CRM strategies with business objectives. Provide regular reports on CRM … with data protection regulations in all CRM activities. Train and support team members on CRM system usage and best practices. Work closely with other departments to ensure a seamless customer experience. Profile For the CRM Executive - Hubspot role, applicants should have: * Experience with CRM systems and their implementation.* Experience working with Hubspot CRM is highly desirable.* A background in … marketing, ideally 1-2+ years experience* Strong analytical skills to interpret customer data and deliver actionable insights.* Excellent organisational and time-management abilities.* Knowledge of data protection regulations and their application.* Able to interpret and translate data into actionable insights.* The ability to work collaboratively across departments Job Offer On offer for the CRM Executive - Hubspot role: Competitive More ❯

new people over the phone, email, and LinkedIn. Ability to stay organized and manage time effectively in a fast-paced environment. A genuine interest in sales, business development, or customer engagement. Resilient to set-backs or rejection and finds ways to bounce back quickly Competitive, and understand your own goals for your career which you use for motivation No … prior sales experience required, but any background in customer-facing roles is a plus. WHAT IS LIFE LIKE AT SMARTSEARCH? We are a multi-award winning Tech company with an aspirational mentality Some of our most recent recognitions include: named in the renowned RegTech100 list for 2024 , listed in the Top 100 Fasted Growing Tech Companies by Northern Tech More ❯

phone or via Zoom. Managing CRM records accurately and keeping all information up to date. Sending follow-up information and supporting materials to prospects. Responding quickly and helpfully to customer enquiries. Collaborating closely with colleagues to share insights and achieve team goals. Taking part in ongoing training to develop your product knowledge and sales skills. Managing your time effectively … to meet targets and deadlines. Bringing ideas to the table to improve sales processes and customer engagement. What you'll bring You don't need previous tech sales experience - just strong communication skills, a friendly manner, and a willingness to learn. We're looking for someone who is: Confident, enthusiastic, and a great team player. Comfortable speaking with customers More ❯

leading and driving laptop and enterprise IT sales worldwide. You will oversee the full sales cycle, from sourcing opportunities and negotiation to building and maintaining strong global supplier and customer networks. Drive large-scale sales of laptops, servers, storage, and networking equipment across international markets. Lead the development and expansion of sales channels in the United States, while strengthening … management of enterprise-grade equipment, including servers, RAID, SAS, switches, and racks. Analyse market trends, adapt strategies proactively, and communicate performance insights to senior leadership. Ensure all supplier and customer engagements comply with internal policies and external regulations. Operate in full compliance with WEEE, export, and data-bearing device regulations, maintaining the highest standards of responsibility and governance. Main … requirements for the successful Head of Sales: Background in IT hardware sales, with a proven track record of delivering consistent results. Well-established supplier and customer relationships across the laptop and enterprise IT sectors. In-depth understanding of laptop platforms, servers, and enterprise infrastructure. Demonstrated success in negotiating and closing high-value deals with commercial precision. Strong commercial acumen More ❯