26 to 50 of 68 Customer Engagement Jobs in the North of England

reporting into the Head of Software Engineering. We are at the heart of the Sky UK technology landscape that supports every major product and customer experience at Sky, responsible for customer management and engagement platforms powering Sky Glass, Sky Q, Mobile, Broadband & Talk, Sky Protect, and exciting … technology architecture and frameworks including technology change and delivery lifecycles. Broad and varied technology experience across architectural domains (e.g. data, infrastructure, integration, security, customer management, digital, app). Significant experience in a systems and engineering design background. Significant experience in a senior architecture or engineering role. Experience of customer ...

reporting into the Head of Software Engineering. We are at the heart of the Sky UK technology landscape that supports every major product and customer experience at Sky, responsible for customer management and engagement platforms powering Sky Glass, Sky Q, Mobile, Broadband & Talk, Sky Protect, and exciting … technology architecture and frameworks including technology change and delivery lifecycles. Broad and varied technology experience across architectural domains (e.g. data, infrastructure, integration, security, customer management, digital, app). Significant experience in a systems and engineering design background. Significant experience in a senior architecture or engineering role. Experience of customer ...

reporting into the Head of Software Engineering. We are at the heart of the Sky UK technology landscape that supports every major product and customer experience at Sky, responsible for customer management and engagement platforms powering Sky Glass, Sky Q, Mobile, Broadband & Talk, Sky Protect, and exciting … technology architecture and frameworks including technology change and delivery lifecycles. Broad and varied technology experience across architectural domains (e.g. data, infrastructure, integration, security, customer management, digital, app). Significant experience in a systems and engineering design background. Significant experience in a senior architecture or engineering role. Experience of customer ...

reporting into the Head of Software Engineering. We are at the heart of the Sky UK technology landscape that supports every major product and customer experience at Sky, responsible for customer management and engagement platforms powering Sky Glass, Sky Q, Mobile, Broadband & Talk, Sky Protect, and exciting … technology architecture and frameworks including technology change and delivery lifecycles. Broad and varied technology experience across architectural domains (e.g. data, infrastructure, integration, security, customer management, digital, app). Significant experience in a systems and engineering design background. Significant experience in a senior architecture or engineering role. Experience of customer ...

reporting into the Head of Software Engineering. We are at the heart of the Sky UK technology landscape that supports every major product and customer experience at Sky, responsible for customer management and engagement platforms powering Sky Glass, Sky Q, Mobile, Broadband & Talk, Sky Protect, and exciting … technology architecture and frameworks including technology change and delivery lifecycles. Broad and varied technology experience across architectural domains (e.g. data, infrastructure, integration, security, customer management, digital, app). Significant experience in a systems and engineering design background. Significant experience in a senior architecture or engineering role. Experience of customer ...

reporting into the Head of Software Engineering. We are at the heart of the Sky UK technology landscape that supports every major product and customer experience at Sky, responsible for customer management and engagement platforms powering Sky Glass, Sky Q, Mobile, Broadband & Talk, Sky Protect, and exciting … technology architecture and frameworks including technology change and delivery lifecycles. Broad and varied technology experience across architectural domains (e.g. data, infrastructure, integration, security, customer management, digital, app). Significant experience in a systems and engineering design background. Significant experience in a senior architecture or engineering role. Experience of customer ...

reporting into the Head of Software Engineering. We are at the heart of the Sky UK technology landscape that supports every major product and customer experience at Sky, responsible for customer management and engagement platforms powering Sky Glass, Sky Q, Mobile, Broadband & Talk, Sky Protect, and exciting … technology architecture and frameworks including technology change and delivery lifecycles. Broad and varied technology experience across architectural domains (e.g. data, infrastructure, integration, security, customer management, digital, app). Significant experience in a systems and engineering design background. Significant experience in a senior architecture or engineering role. Experience of customer ...

improvement, and support the strategic growth of the Security Operations Centre (SOC). You also represent the engineering team in pre-sales engagements and customer communications, while mentoring other engineers and contributing to internal capability development. Essential Roles & Responsibilities Key Responsibilities Platform Engineering Leadership – You lead the design … delivery of SOC-aligned security solutions, supporting both customer onboarding and continuous improvement of existing environments Lead Customer Deployment & Onboarding – You support the full project lifecycle, including solution design, technical implementation, handover, and service documentation Pre-Sales & Stakeholder Engagement – You contribute to pre-sales activities, including technical ...

whilst working under the direction of Head of Support. Role & Responsibilities Technical Support & Problem Resolution Deliver First & Second line Cloud Technical Support for our customer solutions. Troubleshoot issues within custom contact centre implementations Analyse system logs, error messages, and performance metrics to identify issues Implement fixes for a wide … frequently encountered queries/questions. Update troubleshooting guides based on resolved cases, examples and scenarios. Review and provide feedback on support process and procedures. Customer Engagement Manage customer support requests within defined SLAs Communicate technical information clearly to customers with varying technical backgrounds Provide regular and detailed ...

products and software for internal teams and external customers. Training Strategy & Processes: Develop and implement a comprehensive training framework to support business growth and customer success. Customer Engagement: Meet with clients to understand their needs, promote training solutions, and deliver high-quality sessions that drive adoption ...

motivated and detail-oriented apprentice to support our dynamic professional services team. This role offers a unique opportunity to gain hands-on experience in customer engagement, solution design, and proposal development within a fast-paced technology environment. Role As a professional services team apprentice, you will play … supporting role in helping the team deliver high-quality customer engagements. You'll gain exposure to enterprise technology solutions, assist in preparing client-facing materials, and learn how to translate customer needs into tailored service offerings. This is an excellent opportunity to build foundational skills in sales engineering ...

responsible for shaping, designing, and governing secure IT solutions across razorblues client base. This role combines deep technical expertise with commercial awareness and excellent customer engagement skills. Youll work closely with the Solution Architect team, Security, and Consulting teams to ensure all proposed solutions are secure, compliant … Windows Server, Microsoft 365, and next-generation firewalls, alongside a strong understanding of modern security frameworks and threat landscapes. Youll be comfortable switching between customer meetings, technical design sessions, and hands-on engineering work when required. A qualification recognised by IASME to certify Cyber Essentials Plus will be required ...

North East and North West of England. This role is pivotal in promoting Hydrasun s full portfolio of integrated products and services, developing key customer relationships, and identifying new business opportunities. The key focus of this role is to drive measurable success through revenue and profit growth from target … customers, a high-quality and high-conversion opportunity pipeline, strong customer engagement and satisfaction, and effective cross-functional collaboration. Key Responsibilities: Develop and manage strategic customer relationships. Deliver annual sales and growth plans for target customers and projects. Promote Hydrasun s integrated solutions across Hydrogen and Hydraulic ...

industry verticals Aerospace & Defence, Financial Services, Healthcare, Central Government, and Life Sciences. As an AI Technologist, you will play a pivotal role in shaping customer conversationsaround AI and Data transformation. Youll work closely with Sales, Account Teams, and the AI Centre of Excellence & Execution(CoEE)to define tailored … business vision and technical delivery helping customers build confidence in their AI strategy and ensuring a seamless transition from concept to execution. Key Responsibilities Customer Engagement & Execution. Lead strategic discussions with customers to define their AI and Data Strategy, aligning technology capabilities with business goals. Identify opportunities ...

CRM. From improving data quality and supporting campaign delivery to generating performance insights, you'll play a key role in enabling better customer engagement and more effective commercial activity. This position suits someone who is methodical, confident with numbers, and passionate about building a CRM environment that genuinely … data accuracy and follow up with internal stakeholders to maintain high standards. Build, schedule and monitor targeted email campaigns to support lead nurturing and customer engagement. Support the development of automated workflows that enhance conversion and reduce drop-off. Ensure all communication activity is compliant with GDPR and data ...

Senior Security & Compliance Consultant & Architect Location: Hybrid - Manchester HQ with occasional customer site visits as required Salary: Dependant on Experience Please note - We cannot accept candidates who are currently on, or may require a Visa at this or any time. Overview This role exists to strengthen and mature … produce actionable roadmaps, understand frameworks such as ISO 27001, CE+, NIST, CIS, and MOD/DEFSTAN, and ensure these controls are implemented effectively across customer environments. A key part of this role is working closely with the security-focused support desk analysts, providing ongoing mentoring, technical guidance, and structured ...

CRM. From improving data quality and supporting campaign delivery to generating performance insights, you'll play a key role in enabling better customer engagement and more effective commercial activity. This position suits someone who is methodical, confident with numbers, and passionate about building a CRM environment that genuinely … data accuracy and follow up with internal stakeholders to maintain high standards. Build, schedule and monitor targeted email campaigns to support lead nurturing and customer engagement. Support the development of automated workflows that enhance conversion and reduce drop-off. Ensure all communication activity is compliant with GDPR and data ...

speaking with customers, and turning technical requirements into real-world solutions? If you're looking for a role that blends engineering expertise with consultative customer engagement, this is a brilliant place to start your career. We're looking for an enthusiastic and solution-driven Graduate Application Engineer … join our supportive and forward-thinking team in Runcorn. If you have a passion for engineering and some experience in customer service, technical support, or internal sales, we'll help you grow into a confident technical specialist. What You'll Be Doing As a Graduate Application Engineer ...

offering your technical and commercial knowledge to enhance the Chess Sales experience. “a great place to work, a great place to be a customer” Responsibilities, not limited to: To work across the different Sales and Services teams to define Managed Service solutions for our customers (New Business and Contract … solutions across our solution areas of Connect, Cloud, Devices, Modern Workplace and Security, including more complex and cross-solution area deals. Engage directly with customer stakeholders, TAs, and Services Team to validate service requirements, explore solution options and to identify service integration requirements. Define Managed Service solutions that meet ...

strong international footprint, seeking a D365 CE Functional Consultant to join their team. This role will focus on delivering end-to-end Dynamics 365 Customer Engagement projects within the public sector, ensuring solutions are tailored to meet client needs and drive business transformation. Key Responsibilities Lead and support … capabilities and adoption. Skills Proven experience as a D365 CE Functional Consultant with full project lifecycle exposure Strong background in requirement gathering, stakeholder engagement, and solution design Hands-on expertise in system configuration and customisations Practical experience with Power Platform Benefits Starting Salary - £50k-£75k dependant on experience Private ...

strong international footprint, seeking a D365 CE Functional Consultant to join their team. This role will focus on delivering end-to-end Dynamics 365 Customer Engagement projects within the public sector, ensuring solutions are tailored to meet client needs and drive business transformation. Key Responsibilities Lead and support … capabilities and adoption. Skills Proven experience as a D365 CE Functional Consultant with full project lifecycle exposure Strong background in requirement gathering, stakeholder engagement, and solution design Hands-on expertise in system configuration and customisations Practical experience with Power Platform Benefits Starting Salary - £50k-£75k dependant on experience Private ...

looking for a Digital Enablement Lead to drive the strategic use of technology and data across the business, enabling efficiency, innovation, and improved customer engagement. This role leads a cross-functional team and plays a key part in shaping the future digital landscape of TMS. Responsibilities Lead the digital … Data Manager to enhance data governance, architecture, and literacy across the business Identify and implement opportunities to optimise processes and improve business efficiency Enhance customer experience through the effective use of digital tools and solutions Engage stakeholders across TMS and DS Smith Group to ensure successful delivery of digital ...

sustainability standards. Recruit, mentor and lead a high-performing, multi-disciplinary engineering team (mechanical, electrical, software) Partner closely with the CEO and board on customer engagement, pilots and strategic partnerships with data centres and integrators Act as the technical representative with customers, partners, investors, regulators and at industry ...

sustainability standards. Recruit, mentor and lead a high-performing, multi-disciplinary engineering team (mechanical, electrical, software) Partner closely with the CEO and board on customer engagement, pilots and strategic partnerships with data centres and integrators Act as the technical representative with customers, partners, investors, regulators and at industry ...

high-impact mobile and digital product initiative. As a Contract Senior Full Stack Software Engineer, you'll support the delivery of new customer engagement features within an existing mobile application. This role is backend-leaning but requires strong full stack capability, with exposure to both web and mobile … months (extensions likely) Interviews Friday/Monday January 5th start date This is an exciting opportunity for an experienced contractor to contribute to a customer-facing product used at scale, working within a fast-moving, delivery-focused environment. Please note: Due to the high volume of applications, unfortunately ...