1 to 25 of 644 Customer Service Jobs in the North of England

Liberty has an exciting opportunity for a Service & Repair Gas Engineer to join our team, based in Leeds. You will be working on social housing, on a full-time, permanent basis, working 40 hours per week and in return, you will receive a salary of £34,685.00 basic per … of the people we work with. We're proud to employ the most talented, driven individuals within the property services sector. Responsibilities for this Service & Repair Gas Engineer will include: Undertake the servicing, repairing and maintenance of Domestic heating systems Complete works in accordance with specification and gas safe … regulations Completion of all relevant paperwork Ensure customer satisfaction and safety Participate in out of hour's works, including overtime and call out Work to operational procedures, safe working practices and H&S procedures Reporting of all accidents, near miss events or potential hazards Undertake all other maintenance works more »

reporting activities performed within Liberty Shared Services (LSS) on behalf of its customers. This will include agreeing delivery requirements with customers and delivering a service in line with those expectations with a focus on driving a culture of continuous process improvement and efficiency enabled by technology. The LSS Tax … Preparation and review of international quarterly and year-end tax provision calculations (IFRS and US GAAP). * Act as point of contact for all customer service delivery issues. * Seek and implement continuous technological improvements to deliver efficiencies through technology, automation and artificial intelligence solutions. * Train, support and manage … junior members of the tax team. * Work with customer’s tax and accounting teams to understand enterprise operational requirements for tax processes, and understanding technology environment and interfaces in order to develop the most efficient organisational structure and limit possible exposures and/or errors. * Ensure the team work more »

your future with a really strong pension offer (up to 11.5% employer contributions) 25 days annual leave with bank holidays rising to 30 with service and extra closure days at Christmas and access to volunteering leave. What will you do as a Subject Support Manager - English? Handle emailed escalated … enquiries from schools and education centres enhancing customer service. Deliver key messages around the English curriculum to internal and external stakeholders and customers (teachers). Support teachers to plan and deliver our English specifications. Engage with teachers in the field, using our support materials to enable their continuous improvement. … Act as an Internal consultant for your specialist subject to provide insight and training customer facing teams. Work with external bodies to include Ofqual and the DofE. What you need to succeed? ? Experience of teaching GCSE and/or A Level syllabus in your subject specialism within the last more »

Citation. We have been proudly delivering valuable HR and Health and Safety services to SMEs across the UK for over 20 years. Passionate about service, we're on a mission to revolutionise our colleagues' and clients' experience by employing brilliant people who are experts at what they do and … every chance to shine! The Role We are looking for someone to join our Client Support team. To ensure our clients receive the best customer experience from start to finish. This is a busy role, with the team taking around (Apply online only) calls on a daily basis from … to backgrounds, so whether that be proven experience in a Call Centre capacity dealing with a high volume of calls, or in an Inbound customer service position across any sector. What is important to us, is that you can work at pace, able to ask the right questions more »

Service Delivery Manager- Hybrid/West Yorkshire WAN, Networking, WAN, MPLS, Cisco, NOC, ITIL You will have worked in a senior service management function in the provision of networking services, ideally on Managed Service contracts. Main purpose of role: You will be responsible for the achievement of … all service elements within this new key customer account and for demonstrating performance to key customer and internal stakeholders and working knowledge of ITIL is required. Key responsibilities: To ensure that business objectives and service targets are exceeded, ultimately facilitating the successful retention of your customer … include (but are not exclusive to): · Work to targets to achieve and exceed Key Performance Indicators (KPIs). · Understand the deliverables of the individual customer contracts with a view to develop and improve the service offered by us to the customer throughout the lifecycle of the account. more »

keen interest in the financial market Experience within a sales environment OR experience within finance or banking is highly desired, but not essential Excellent customer service is essential Be able to captivate the hearts and minds of clients Demonstrate a willingness to succeed A strong work ethic What more »

has a dynamic portfolio with projects spanning the Education, Healthcare and Residential sectors. The team creates innovative and sustainable designs whilst providing high-quality customer service. The successful Architect will have previous industry experience and excellent technical abilities. You will have the motivation and drive to progress your career more »

Permanent Role: Secure a long-term position with great growth potentialYour Responsibilities: Offer comprehensive support to the site's Maintenance and Engineering team Manage customer enquiries via face-to-face interactions, email, and phone Oversee stores stock and inventory systems Provide technical support on MRO products Process customer orders and follow up on outstanding quotations Complete all relevant reports and documentationWhat You Need: Exceptional customer service skills Previous MRO industry experience with technical knowledge of product sectors Excellent verbal communication and active listening abilities Strong IT and computer skills Ability to work independently and as more »

our internal recruitment teams have the guidance and support they need. Your passion for diversity and inclusion, along with your commitment to delivering exceptional customer service and maintaining strong supplier relationships, position you as a key contributor to our recruitment and HR priorities. You understand the importance of … professional behaviours, using judgement, drive and influence. Proven judgement and collaboration skills. A passion for Diversity and Inclusion in all approaches. Role modelling great customer service and relationship management. Thriving on working in a fast moving, creative, flexible environment. Strong influencing and negotiation skills. Great relationship management skills … or adoption leave and up to 4 weeks’ pay for paternity leave. Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply). more »

Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Service Controller you will oversee a team of engineers and ensure an excellent customer experience by optimising the resources to meet the customer needs efficiently whilst maintaining the high standard of service delivery Finning is the world's largest Caterpillar dealership delivering unrivalled service for over 80 years. We sell, rent, supply parts, service and repair equipment and engines to customers in various industries, including mining, construction, petroleum, forestry, and a wide range of power systems applications. Job Description … Major Job Functions Understand & respond to customer requests, assessing & prioritising their need and identifying the actions to take place with agreed timescales. Allocate the most appropriate resources to address the customers’ need. Plan all jobs to maximise engineer productivity. Manage and control job progress at every stage. Liaise fully more »

Join Europe's IT Leader as a Customer Service Engineer! Company: Artemis Chase, the IT recruitment specialists, proudly present this opportunity on behalf of Europe's largest privately-owned IT company. Location: Warrington, onsite Contract Type: Permanent, full-time Salary Package: Competitive base salary, company vehicle, extensive benefits … core hours tailored to role requirements Career development and lifelong learning opportunities Join Europe's largest privately-owned IT company Role Purpose: As a Customer Service Engineer, you'll configure applications and hardware on IT devices (desktops, laptops, servers, mobile phones, etc.) at a customer site. This … is a fantastic opportunity to be part of a supportive team with clear career growth pathways. Key Responsibilities: Efficiently manage and resolve customer calls, keeping customers informed and escalating when necessary. Assist 3rd party IT companies both on and off-site as needed. Configure applications and hardware on new more »

least HNC/HND standard (or equivalent) in a relevant hard services discipline is desirable but not essential. experience in asset management, lifecycle management, customer service and change management activities/fields. of change management tools and techniques and best practice asset management. have a IAM Certificate in more »

our services and products. This role involves a combination of leadership, strategic and creative thinking, and hands-on project and account management to drive customer success initiatives. Key functions of the position: · Managing a portfolio of client facing products and internal R&D projects, including commercialisation strategies, cost planning … enquiries, issues and complaints in line with company policy · Staying informed about industry trends and best practices to guide the team in delivering exceptional customer service · Collaborating with Tech and Project teams to ensure successful project delivery, meeting quality standards and deadlines · Collaborating with the Sales and Business … Proven experience in a role that encompassed account management responsibilities · Proven experience fostering a positive and collaborative team environment focused on achieving and exceeding customer satisfaction and project delivery goals · Exposure to and general understanding of best practices in product management desirable · Key team KPIs and objectives monitoring · Methodical more »

will you be doing? As an Apprenticeship Operations Administrator, your duties and responsibilities will be (but not limited to): Maintain a high level of customer service ensuring the customer receives an excellent standard of service at all times. Enter and process assessment data on various IT … administrative support for the delivery of End Point Assessments, to help to ensure that high quality educational and assessment products are delivered to meet customer service level agreements. About you... The successful candidate will need to meet the following essential criteria: Educated to Level 2 in Literacy and more »

escalating to 2nd line where necessary. Key skills: Active Directory Office 365 administration Excellent communication skills Experience on an IT Helpdesk Technically minded Outstanding customer service skills The IT Support Technician will receive a daily rate of up to £180 and there is an immediate start available. The more »

Account Manager OR Fast Track Engineer position. This unique opportunity will allow the right person to flourish as a Technical Engineer and as a Customer Success Manager, working for one of the UK’s leading Microsoft Solutions Partners, with 8 Microsoft Specialisations and 5 Microsoft Designations. Role Overview: As … successful onboarding of workloads within M365. Responsibilities: Provide technical guidance, best practices, and remediation steps to successfully onboard users to Microsoft Office 365. Support Customer Success Managers (CSMs) during customer welcome calls by addressing technically minded questions. Lead technical workshop discussions with customers across specific M365 workloads, tailoring … approaches to help them achieve their goals. Own technical workshop engagements through their lifecycle, ensuring satisfactory customer resolution. Accurately record time in a centralized system for reporting on customer service usage. Requirements: Practical knowledge of the full M365 stack Hands on technical support experience and capabilities Any more »

Job Summary: The Service Engineer will lead the troubleshooting and resolution of controls software issues on machinery and equipment, providing expert on-site support to customers UK based and worldwide. This role requires advanced proficiency in PLC programming, particularly with Siemens systems, along with strong problem-solving abilities and … a proactive approach to customer service. The successful candidate will play a key role in ensuring the seamless operation of complex industrial systems, while also contributing to continuous improvement initiatives and maintaining a high level of customer satisfaction. Key Responsibilities: Experience in developing and modifying PLC code from … in Siemens systems, as well as Rockwell, Mitsubishi, and Allen Bradley platforms. Conduct comprehensive site commissioning activities, including SAT, post-installation support, and customized customer training sessions. Generate high-quality software designs that meet internal, external, and regulatory requirements, ensuring technical risk is minimized and solutions are delivered accurately. more »

of providing innovative and efficient software solutions to streamline supply chain and logistics operations across various sectors. With a strong commitment to excellence and customer satisfaction, our client continues to drive success and transformation in the supply chain industry. As a member of the Development Operations Team, you will … new functionality for checking into core software releases. Document standard operating procedures for new project functionality to assist in the process of handover to customer sites and to the Customer Support team. Work with customer services to ensure the successful handover of projects to the Customer Support team: Assist the Customer Support team with second-level support queries. Develop and check in new code modifications into customer repositories adhering to defined processes. Ad-hoc technical requests. CORE SKILLS 3 years working with Progress OpenEdge (Hands-on development is preferred but not required). more »

Job Title: Customer Services Specialist - Savings Location: Chester, 5 days a week (After probation passed 4 days office 1 day from home) Salary: Up to circa £27,000 Hours: Monday to Friday 9 am to 5.30 pm Benefits: 25 days of holiday with public holidays on top Private medical … a key driver of success, with seamless cooperation evident among different department which can diverse your skill set. About the Role: As a Savings Customer Services Specialist, you will support existing and prospective savers through various channels such as online secure messages, telephone, email, post, and webchat. The savings … customer services team handles all aspects of customer servicing. This includes account opening, processing payments, issuing statements, and managing the maturity process. Responsibilities: Provide excellent customer service via various channels (phone, email, chat). Stay updated on savings products and services. Escalate issues and share customer more »

Additional responsibilities will include : Ensuring the successful operation and development of sales delivery to customers deriving from online and catalogue and phone sales Expanding customer base through the initiation and delivery of strategic sales plans Leading, motivating and developing sales team leaders for product support, customer service … exceed sales goals Mentoring and coaching staff Assessing and reporting on sales metrics, including sales pipeline Leading by example and providing a world class ‘customer first’ service Understanding changes in customer marketplace and identifying emerging technologies to support future growth Collaborating with marketing and finance teams to more »

and fuel systems repair and maintenance for both commercial and military aircraft. The company has been operating for close to 30 years, providing outstanding customer service and encouraging a warm, positive environment to aid employee progression. This is a Permanent Position based in Manchester . Working 5/… manner Responsible for oversight of the manhour and budget control of the P2F build plan, ensuring any estimated manhours are realistic and achievable supporting Customer approval Produce and communicate daily and weekly reports as requested. Highlight and support resolution to any obstacles that could affect the smooth running of more »

This role is ideal for an individual with a proven ability to provide technical leadership, to develop professional teams, and to provide high quality service to clients. The successful candidate will hold a senior transportation design leadership position in an engineering consultancy and will have the ambition to lead … including organising ROD UKL inputs to projects in Ireland and coordinating resources in Ireland to support UK bidding and projects. Maintain excellent levels of customer service. Report to the Managing Director of the ROD UKL business. Undertake group-wide management functions allocated by the Board. Required Skills and Experience more »

our strong team engagement but forming long lasting relationships with our UK Brokers, based on integrity, honestly and transparency, as well as a great service with the end Customer being at the heart of everything we do. At AXA we work smart, empowering our people to balance their … and customers. You'll be proactive, outgoing and confident in dealing with our strategic partners, retaining and maximising business through the delivery of exceptional customer service. Underwrite our products for SME customers profitably, accurately, consistently using the full range of appetite and tools available. Be an advocate for AXA … it’s about bringing together the best talent, helping people to realise their full potential by being 100% themselves at work and delivering outstanding service to everyone – regardless of difference. AXA Commercial protects businesses, from multinationals to micro start-ups, giving them the confidence to thrive. We’re currently more »

1ST LINE SUPPORT/SERVICE DESK ANALYST/CUSTOMER SERVICE/ACTIVE DIRECTORY/INCIDENT MANAGEMENT SERVICE DESK ANALYST - 1ST LINE LOCATION - YORK SALARY - £23,000 TO £26,000 FT OFFICE BASED Your new role Hays Technology are partnering with a Global Technology Solutions provider to … Training on specific Products and manage user queries and technical issues which come through on a Ticket system. What you'll need to succeed Customer Service Excellence is key to this role - the Hiring Manager will put a lot of emphasis on Hiring the person who demonstrates enthusiasm … and an excellent track record of outstanding Customer Service - coupled with a solid background of providing 1st Line IT support. Day to Day duties will involve: Manage & prioritise incidents, delivering support via the phone, on e-mail or remotely using VPN, proactively monitoring systems/service statuses. more »

Usual support to all of our IT Infrastructure. With sites across the UK, our IT infrastructure team supports all users across the business, providing customer service to our practices, who employ more than 8500 colleagues, caring for millions of our nation’s animals. Support teams react quickly and … own, as the recipient of more technical queries. The successful candidate will report to the Infrastructure Manager, and work closely with colleagues in the Service Delivery, Projects, Security and Technical teams. What the role involves This is a fantastic opportunity to be involved in supporting our colleagues, driving change … security/mail hygiene/backups Manage 3rd party vendors to drive fault resolution and change on software/hardware issues Manage multiple managed service providers to drive fault resolution and change on hardware/software/cloud solutions Documenting fixes – you will enjoy building a Knowledge Base to more »