1 to 8 of 8 Service Analyst Jobs in the North of England with Remote Work Options

Service Desk Analyst - Liverpool Are you a skilled Service Desk Analyst looking to work for an international law firm? They successfully achieved the Legal Technology Team of the Year award, acknowledged for their innovation! They have 300+ partners worldwide, supporting 750+ users, and cover a variety … including tailored benefits! Law firm or professional services experience is an advantage . What does the role entail? As the Service Desk Analyst, you will join the IT Services Team and will report to the IT Service Desk Supervisor. Key responsibilities: First point of contact for all … that issues are quickly and professionally resolved. Monitoring open calls, ensuring resolutions and appropriate updates are carried out. Suggest and develop ideas for improving service quality and customer satisfaction. What skills will you have? The ideal candidate will meet these requirements: 1-3 years' experience working as a Service more »

Service Desk Analyst TBA Group produces market leading, large-scale, distribution and supply chain software products used by customers worldwide and is aiming for further substantial growth over the next 5 years. We are looking to recruit a Service Desk Analyst on a permanent basis in … Doncaster . As a Service Desk Analyst you will be responsible for providing technical support to our clients, ensuring timely resolution of issues, and maintaining high levels of customer satisfaction. Please note; although we offer hybrid/flexible working - you will be required to come to the office … an extended day; the working hours will be 05:30 14:00 and 08:30 17:00 in weekly rotation. Key Responsibilities of a Service Desk Analyst; Serve as the first point of contact for clients seeking technical assistance via phone, email, or ticketing system. Triage, diagnose and more »

We are currently recruiting a Service Desk Analyst to join our team. You'll be responsible for actively monitoring, reviewing, escalating, and diligently pursuing outstanding Service Desk tickets. Your goal is to ensure swift responses and resolutions within agreed-upon service levels, all whilst delivering excellent … . This role will involve occasional travel to other Tunstall sites (across the UK) What will you be doing in this role? As a Service Desk Analyst at Tunstall, you will provide IT technical support to the Tunstall global business, performing Level 1 IT end-user support duties … for services defined in Tunstall IT Service Catalogue. What we offer: Ability to help shape and influence the success of Tunstall Group Competitive salary Hybrid working 25 days holiday + bank holidays Contributory pension Perks and benefits that include things like: free eye tests, retail discounts, subsidised canteen, free more »

Job Opportunity: ICT Service Desk Analyst at Suttons International Location: Hemel Hempstead (Hybrid) Salary: CIRCA £24k ? Suttons International are a long standing and successful global logistics provider and we have an exciting opportunity for an ICT Service Desk Analyst to join our fabulous team in Hemel … Hempstead! The Role As an ICT Service Desk Analyst you will provide incident and request resolution to ensure that personnel throughout the organisation can access and utilise the software and resources they need to conduct their daily activities. Key Accountabilities Provide expert 1st line Incident identification, support and … all stages Ensure Tickets escalated to more senior Resolver Groups are correctly documented and investigated beforehand Work with internal Resolver Groups to ensure excellent service at all times Liaise with external support providers through to resolution Ensure Service Desk Tickets are managed within SLAs Provide site visits and more »

About the Role Joining our central service, working across the Forge Holiday Group, our business-critical IT Service Desk are seeking two new Service Desk Analysts to join our IT Operations team at our Chester head office. Due to the on-call aspect of this position, you … and Ireland, Sykes Holiday Cottages, UKCaravansforHire and Forest Holidays. With experience in supporting Windows desktop and basic administration of Azure Active Directory, our newest Service Desk Analyst will work closely with our larger Technology department, responsible for the companys cloud and on-premises infrastructure as well as supporting … teams of IT Engineers and Developers. Ideal for those budding in their career or looking to take their first steps into a Junior or Analyst position, this role offers the opportunity to grow your commercial experience working within a fast-paced, innovative team with exposure to a wide range more »

to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Reporting to the IT Service Desk Team Lead, the role will be to assist the delivery of functions within the IT team and the wider BDO business by working … on the Service Desk as an Analyst Resolving Incidents alongside championing technologies, picking up escalations and providing support for the Team Leader, and deputising where required to ensure that the BDO IT Support function is operating within defined KPIs and SLAs to ultimately protect BDO reputation, enhance customer … relationships and provide continual service improvement. The role will be responsible for day-to-day delivery of IT Service Desk and administration activities according to governance, processes, policies and agreed service level agreements. In this busy and rewarding role you'll also: Provide ownership to expedite and more »

As our new IT Service Desk Analyst, you will be working as a team in a fast paced environment providing excellent support to users of desktop, laptop, tablet and mobile devices, in a hybrid working environment. Working closely with IT technical colleagues you will support our business handling … how do I inquiries, through admin requests to being part of a team working on complex investigations, major incidents or preventing service outages. As the face of IT to many of our DFS Group colleagues, incidents and requests must be handled professionally adhering to our IT and company standards … doing Providingan excellent first point of contact within IT for all enquiries Record, prioritise, assign and manage all requests and incidents reported to the Service Desk Manage customer expectations and communications via telephone, email and face to face Escalate to other team members or other departments where appropriate Recording more »

Do you have experience of delivering software systems and process improvements in a service delivery environment? Do you have HR/HCM systems experience and a good knowledge of HR subject matter? Let Informed Recruitment help you to achieve your potential with an exciting opportunity to progress your career … as a HR Service Improvement Specialist to work as part of team in a client-driven company in the North-West. As a specialist provider of resource to the Property and Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make … within itself and its employees on a 12-month fixed term salaried contract. The purpose of your role will be to take responsibility for service improvement activity across HR Services with particular focus of maximising the efficiency and functionality of the HR software application, maintaining data accuracy, developing process more »