51 to 75 of 156 Service Delivery Jobs in the North of England

Join us in a leadership role as a Service Lead at Torus Group. In this position, you will be overseeing the Safer Estates Team as a whole. Your responsibilities will include guaranteeing the delivery of high-quality services in the realm of Safer Estates Management, covering areas such … Authorities and other key stakeholders, to ensure they are current and compliant with relevant legislation and best practice. Support the local authorities in the delivery of their Community Safety Strategy. Ensure timely, effective case management, working closely with the Neighbourhood Teams and Legal as required. Establish, develop and maintain … with IT and Business Assurance to ensure that the Case Management system is effective and delivers robust performance monitoring and KPI information. Ensure the delivery of customer focused responsive services, including via on-call rota. Work with Business Assurance to ensure that customer and stakeholder feedback shapes Safer Estates more »

Role Specification JOB TITLE: Field Service Engineer LOCATION: Field Based SALARY: £31,924 WORKING HOURS: Any 4 days out of 7 + every other weekend MAIN PURPOSE OF JOB To deliver a comprehensive Service Support and Service Delivery engineering function which is cost effective and efficient … Equipment within our Retail High Street Licensed Betting Offices. KEY ACCOUNTABILITIES Installation, maintenance and repair of network infrastructure, audio/visual installation, CCTV, Self Service Terminals, IT equipment and associated peripherals. Report to engineering management and liaise with Retail Service Desk and Retail Support daily. Full compliance with more »

play a key role in the support of new and existing software applications. Development of existing IS controls that originate from within the IS Service Delivery function. The principal objectives of the role are: Support the Application and Integration Manager To act as the internal technical expert for … requests in line with associated documented processes Design and document and/or re-design and manage the implementation of process controls Implementation of service enhancements Generation and delivery of both regular and ad-hoc IT related reporting and MI Timely escalation of issues to your line manager … Effective communication to IT teams, 3rd party IT vendors and Speedy Business units Provide training to Service Desk team members were required to ensure knowledge is shared and processes are being followed Provide support to Business Strategic projects as required Conduct additional ad hoc duties as required Promote participation more »

Job summary The Service Improvement & Information Analyst is part of a dedicated programme supporting the delivery of the Trust's improvement programme for Specialised Cancer Services (SCS). Reporting to the Deputy Operations Director, the postholder will provide senior information analyst expertise to support operational delivery and … the South Yorkshire, Bassetlaw and NorthDerbyshire Cancer Alliance region. Main duties of the job Specifically, the postholder will: Deliver a high-quality information analysis service to the Weston Park Cancer Centre to support optimising current and future service delivery, performance management, business planning processes, as well as … about transformational change and improve services for our patients and staff. This role will work alongside established clinical and operational colleagues to drive forward service improvement initiatives. Be the information analyst lead for Specialised Cancer Services, working with complex and varied data to produce intelligence-led reports to support more »

to appoint an Information Security Officer to join the Business Design and Assurance (BDA) Department where you will embrace the concept of collaboration, driving service excellence and continuous service improvement. As Information Security Officer you will lead the Information Security team ensuring the delivery of high quality … ensure interdependencies across all Information Management are aligned whilst delivering an excellent customer experience. Working with the Information Management Lead and in partnership with service users you will contribute to the design of the service catalogue and associated key performance indicators (KPIs) to inform ongoing performance measurement and … improvement of service delivery. As such we are looking for an individual who has a drive to demonstrate real value to front line services through data and results. Key responsibilities: Lead, manage and develop the Information Security team to ensure full capability across all activities, delivering excellent customer service. more »

aiming to automate reporting where possible. Good communication, customer management and team management skills are essential. The candidate must be passionate about process and service improvement to ensure processes are efficient, effective, and adhered to for service delivery. About us A great experience for our colleagues We're … the field of information systems design, development and implementation. ITIL qualification Other requirements Essential Ability to travel independently in accordance with Trust policies and service need. Experience Essential Experience in developing and deploying KPI proformas Experience in staff management Experience in managing resources, in terms of finances and people … and implementing service improvement Experience in managing performance and service delivery Working in an environment where attention to data quality is essential. Experience of managing information provision in a customer focused environment Desirable Relevant experience at a senior position with management responsibility Experience of the use and more »

Exciting new opportunity for IT Service Desk Agents based in Wakefield on a Temporary contract 6/12 months contract. The company are keen to drive the hiring within and are looking for candidates that would be potential and suitable permanent employees at the end of the contract. As … the Service Desk Agent you will provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests. Provision of 1st line support for incidents. Key Accountabilities Technical Capability. Works under supervision, supporting standard technical queries related to a …/small set of products (e.g. Microsoft products, operating system, basic networking, PCs). Business Awareness. Develops an understanding of customer's environment and service delivery requirements to enable the delivery of a first class service. Documents actions taken in resolving routine customer enquiries ensuring established processes more »

team! You will be joining a company, who are transforming the way businesses communicate. With a focus on cutting-edge technology and excellent customer service delivery and service thereafter. About the role: We are looking for a dynamic and experienced Business Development Manager to join their Merseyside … key decision-makers in target industries, building and nurturing accounts, working with the technical and support teams to provide the best and most suitable service to the customer. Understanding client needs and tailoring solutions to meet their specific requirements. Negotiate contracts and close deals to achieve sales targets and more »

team! You will be joining a company, who are transforming the way businesses communicate. With a focus on cutting-edge technology and excellent customer service delivery and service thereafter. About the role: We are looking for a dynamic and experienced Business Development Manager to join their Merseyside … key decision-makers in target industries, building and nurturing accounts, working with the technical and support teams to provide the best and most suitable service to the customer. Understanding client needs and tailoring solutions to meet their specific requirements. Negotiate contracts and close deals to achieve sales targets and more »

are changing. We have recently appointed to a number of exciting leadership roles at NCIC. These recently appointed roles include a Medical Director - Operational Delivery, Medical Director - Professional Standards, Deputy Medical Director - Workforce, Deputy Medical Director - Patient Safety, Deputy Medical Director - Governance. These leadership roles will put us firmly … services across 15 main locations and we employ more than 6,500 members of staff. Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time'. Being a clinically led organisation Quality and safety at the heart A positive patient experience every … For candidates applying using a Hotmail account or have strict firewall settings please ensure the following: Junk Mail is checked regularly Disclosure and Barring Service: On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect. The changes mean that: youth cautions, reprimands more »

Managed Services Teams offer a range of services to our Customers: Application support, covering the entire suite of Oracle HRMS products, including HR, Self Service, Learning Management, Recruitment and Payroll on both E-Business Suite and HCM Cloud Hosting and DBA Services Business Process Outsourcing for HR Administration and … Payroll Solutions Testing as a Service (TaaS). The Payroll Team Lead will provide a first point of contact for specified BPO Team Customers: Providing a positive, personal, responsive and efficient service to all customers Providing the fastest route to Customer resolution Setting clear expectations and following-up … rd-parties Ensure that confidentiality of Customer data is maintained at all times Provide scheduled Payroll Reports Support the BPO Manager in providing regular service delivery reports and attending Customer service review meetings Customer advisor on Payroll legislation To work in-line with all Payroll processes as more »

our organisation's services for children and families. To provide high quality information and intelligence, and carry out high quality research for senior and service managers, and elected members to inform and influence decision making. To work with elected members, managers, planners and commissioners to understand the Council's … to shape Council policy and strategy, the commissioning of services, the design and re-design of services and support continuous improvement of corporate and service performance. Key Responsibilities: Collaborate with internal teams and external partners to gather data and insights related to children services delivery, outcomes, and impact. … Analyse complex data sets to identify trends, patterns, and opportunities for improvement in service delivery and outcomes. Carry out high quality research and deliver high quality information and intelligence on health, wealth, crime, economy, poverty, housing demography etc of Cumbria, its people and places. To work with elected more »

IT Engineer - Winsford - £30,000 - £40,000 Benefits: 25 Days holiday + Bank holidays, enhanced sick pay, medical health cash plan, 4Xdeath in service, job relevant qualifications + more I am seeking an IT Engineer to work in a technically hands on environment in Winsford. The role will be … either solved or escalated to the correct members of the IT team. You will be required to be aware of and stick to the Service Level Agreement and ensure that you do all in your power to meet these service levels. The successful IT Service Delivery Engineer will have experience in some of the following: Service Desk experience Windows 10/11 support and troubleshooting experience support of Office365 hardware repair and troubleshooting experience telephony support Application support Windows Server Active Directory Virtualisation Basic Exchange queries LAN/WAN, TCP/IP Suitable candidates more »

of Leeds. If you thrive in a fast-paced office environment, possess outstanding communication skills, and have a knack for providing top-notch customer service, we want to hear from you! You will be the first point of contact for those visiting the IT Services department and Your unwavering … commitment to customer service excellence will enhance our service delivery to the IT department. Key Responsibilities: - Delivering a high-quality, responsive, and customer-focused administrative support experience for all users of IT Business Support Services. - Serving as the first point of contact for IT Services reception on … Support team, sharing best practices and contributing to continuous improvement. - Handling sensitive information with discretion and maintaining confidentiality at all times. - Upholding University and Service values and standards consistently. Qualifications and Skills: Essential: - Strong administration skills with extensive experience in a busy customer service/front desk environment. more »

As our new IT Service Desk Analyst, you will be working as a team in a fast paced environment providing excellent support to users of desktop, laptop, tablet and mobile devices, in a hybrid working environment. Working closely with IT technical colleagues you will support our business handling how … do I inquiries, through admin requests to being part of a team working on complex investigations, major incidents or preventing service outages. As the face of IT to many of our DFS Group colleagues, incidents and requests must be handled professionally adhering to our IT and company standards and … doing Providingan excellent first point of contact within IT for all enquiries Record, prioritise, assign and manage all requests and incidents reported to the Service Desk Manage customer expectations and communications via telephone, email and face to face Escalate to other team members or other departments where appropriate Recording more »

travel to Gateshead office) Competitive Salary: £24,000 Per Annum Fantastic Hours: Monday-Friday 08:30 - 17:30 The task at hand: The Project Delivery Coordinator will be a pivotal role within the project delivery team and be responsible for managing the delivery of Onecom projects for … and accuracy - You have an excellent understanding of Telephony solutions - You are orgainised, able to work to deadlines and prioritise workload - You have customer service experience What you'll be busy doing: - Project manage the smooth delivery of Onecom products and services to customers including, but not limited … with the customer and our suppliers - Understanding the solution and process bespoke to the customer - Act as the single point of contact during the delivery process and ensure high levels of customer satisfaction are maintained - Manage the on-boarding of new customers in-line with the internal company processes more »

required. Developing and maintaining links with the Local Authority, Speech and Language UK and relevant ELSEC partners to ensure a coordinated approach to the delivery of the programme aims and objectives. Providing evidence-based advice about the programme. About us At North Tees & Hartlepool NHS Foundation Trust our main … reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards. We recruit for values and "Together we are North Tees & Hartlepool Job description Job responsibilities To provide highly specialist clinical and professional advice … Childrens Therapies and partners within the ELSEC programme to ensure evidence-based, equitable provision across the childrens therapies services in line with the relevant service specification(s) including policy formation, workforce planning, staff deployment, allocation of resources and team developments. To advise the Professional Lead for Childrens Therapy services more »

compliance within Informatics, Radiology Imaging, STH business units and other third-party requirements as appropriate. Effectiveness will be measured by performance against the agreed Service Level and Operational LevelAgreement's and also against any relevant contractual obligations of suppliers. Develop and implement an appropriate communication and engagement strategy:identifying … Level 7 or equivalent experience. Evidence of continuing professional and personal development. Desirable Recognisable IT Qualification. Experience Essential Demonstrable track record of managing successful delivery of projects within larger programs. Effective management of stakeholders at all levels, including executive stakeholders. Possession of a strong working knowledge of project and … coaching to meet appropriate deadlines. Experience of facilitating group discussions to achieve a desired outcome. Desirable Worked in the NHS or another large healthcare service provider organisation. Change management experience using LEAN technologies and other recognised techniques, with evidence of having achieved sustained improvement in services. Experience of working more »

NHS Benchmarking Network, working closely with health and care organisations across the UK to gather, analyse, and interpret data to drive performance, quality and service improvements. Main duties of the job Manage end-to-end benchmarking projects, including scoping, planning, execution, and reporting. Collaborate with internal and external stakeholders … is a member community of health and social care providers, commissioners and like-minded organisations. We deliver national benchmarking projects to support planning and service improvement across the acute, community, and mental health, learning disabilities and autism sectors. Our vision is to enable members to improve patient outcomes, raise … bespoke work for member organisations. These bespoke projects cover a range of topics such as a deep dive on a particular patient cohort or service pathway; understanding areas of improvement such as reducing inequalities, additional targeted data collection to enhance insight on specific areas of interest, and system overviews more »

career? Would you like the opportunity to become a dedicated manager, helping individuals with learning disabilities live the best life possible? As a Deputy Service Manager at Hft Lancashire youll be part of a management team supporting 40 adults with learning disabilities to live the best life possible within … a range of Supported Living Services. Supporting the Service Manager, you will be responsible for nurturing and inspiring those coming to work for Hft to help ensure we have the best staff teams offering great support services. This role also offers great opportunities for career progression to help you … your friends to work for Hft. Free life assurance: 3 x your annual salary Family friendly policies and more About the role Alongside the Service Manager, you are responsible and accountable for monitoring, maintaining and providing the highest standards of clinical and personal support and service delivery more »

Infrastructure Manager to join the team. As an Infrastructure Manager, you will leverage your expertise in your designated technology area. You will oversee the delivery of Infrastructure Improvement Programmes, managing large-scale budgets. This role involves engaging with various stakeholders through established governance forums. Key responsibilities include: with Architecture … Work with the architecture team to understand the current setup and problems experienced. Advise on improvements to enhance service delivery and resolve repeat incidents. with Technology Portfolios: Ensure that new services are developed and launched with solid infrastructure standards, providing a strong foundation and longevity of investment. Supplier … and Partner Relationships: Develop strong relationships and collaborate with suppliers and partners when making technology-related decisions. as a Central Contact for Service Management: Serve as the central point of contact for technology-related decisions and service improvement plans, including incident management and service restoration. Senior Infrastructure more »

Job summary The delivery and support of digital technology at Harrogate and District NHS Foundation Trust is fundamental in enabling staff to provide excellent and safe patient care. The Trust has invested significantly in digital technology and this is an exciting opportunity for a Patient Systems Support role to … Harrogate and District NHS Foundation Trust's electronic patient systems, develop specialist patient system skills and be part of a team providing excellent customer service to end users across the HDFT organisation? Main duties of the job Patient Systems Support ( Patientrack and ePMA Team ). The Patientrack, ePMA, Team … Is the electronic Prescribing and Administration of medication solution. This is an exciting opportunity to be part of a growing team, providing an excellent service to our end users. This role will be both trainer and systems support in a team that provides knowledge, development and support to system more »

of our Digital and Data Journey to Change(see attachment). Importantly you will understand how you deliver your role well will support the delivery of high quality care within an ambitious organisation. We'll support you with your professional development and work life balance so that you can … management team for technology services, reporting to the Head of Technology Services. Direct management of the Network team, network services and associated activities supporting delivery of high quality digital services. We are looking for a highly competant and experience network manager who can provide expert advice and management in … that you valued and appreciated. Job description Job responsibilities Has credibility with technology staff and managerial leaders. Can understand and learn quickly about relevant service delivery issues, take governance/due diligence processes and ethics into account and successfully engage and influence technical and managerial colleagues at all more »

support to all of our IT Infrastructure. With sites across the UK, our IT infrastructure team supports all users across the business, providing customer service to our practices, who employ more than 8500 colleagues, caring for millions of our nation’s animals. Support teams react quickly and positively to … own, as the recipient of more technical queries. The successful candidate will report to the Infrastructure Manager, and work closely with colleagues in the Service Delivery, Projects, Security and Technical teams. What the role involves This is a fantastic opportunity to be involved in supporting our colleagues, driving … security/mail hygiene/backups Manage 3rd party vendors to drive fault resolution and change on software/hardware issues Manage multiple managed service providers to drive fault resolution and change on hardware/software/cloud solutions Documenting fixes – you will enjoy building a Knowledge Base to more »

exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery. The business also operates UK wide working across a number of SMEs and large Corporations with a client list that is looking to … DHCP) A technical knowledge of O365 & SharePoint migration Virtualisation experience (Hyper-V/VMware) Firewall Technologies and configuration including Factor Authentication solutions Excellent customer service and customer facing skills with a focus on exceptional service delivery A desire to learn new products and keep up to date more »