it too. What will you be doing day-to-day? To provide guidance, as well as technical expertise, to our 2nd Line Engineering and Support teams. You will work closely with the internal Gamma engineering programme teams to ensure that network-related projects are efficiently and seamlessly transitioned into … requirements are reviewed and developed in such a way to maintain the integrity and stability of the network. Responsible for network security, including the support of internal governance meeting as well as external third-party pen testing and applicable audits. Develop a culture of continuous improvement, specifically around tooling … WAN services. Develop and maintain comprehensive documentation, including troubleshooting guides, knowledge base articles, and standard operating procedures. Promote knowledge sharing and collaboration within the support team(s) to enhance overall efficiency and effectiveness. Maintain customer network solutions in day to day operations. Perform upgrades and be proactive in maintaining more »
The Part M Engineer is responsible to the Airworthiness Records Lead for the delivery of Engineering Logistics Portal (ELP) capability and on and off aircraft Task Definition Engineering within the Availability service at RAF Leeming. The role holder will be responsible for on base management of aircraft equipment, including more »
Ground Floor, Statham House, Talbot Road, Stretford, Manchester, England
IP EXCHANGE LIMITED
checks, and escalating tickets and calls to the relevant service team members; this will include but is not limited to mobile, hosted, connectivity & IT support (on the job training will be provided). Update customers according to IPEX SLAs by phone and our ticketing system - Freshdesk. Liaising with Suppliers … team to carry out relevant testing on any changes that have been implemented to ensure the systems and services are working as expected. Requesting support from other members of the service team in busy periods. Liaising with Account Managers regarding customer requests. Manage our mobile connectivity process. Including: data … hardware, software, network services and data storage. Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components. Prioritise systems support tasks and monitor and maintaining system performance. Maintain regulatory, legal and professional standards. Support the information systems needs for your business. The role more »
