Technology Service Desk Lead
- Hiring Organisation
- Motor Neurone Disease Association
- Location
- Northampton, Northamptonshire, East Midlands, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £40,000
KPIs, using data analysis to drive continuous improvement Configure and optimise Service Desk tools and reporting systems to improve efficiency, visibility and decision-making capability Manage day to day Service Desk operations, including logging, tracking and escalation of incidents and service requests, with clear communication to stakeholders Maintain ...