1 to 25 of 26 IT Support Jobs in Scotland

Are you passionate about technology and thriving in a dynamic environment? Our client is seeking a Technical Support Specialist who is eager to provide exceptional IT support to their dedicated staff and contractors. The company is a fast-growing global company that specialises in responsibly sourced and … to 5:00 pm, Monday to Friday. Flexibility is key, as schedules may be tailored to accommodate operational needs. Key Responsibilities: Provide comprehensive technical support for the team. Oversee IT asset procurement and register management. Master and support all technology services. Handle support queries via phone more »

We are Tela Technology Tela Technology are one of the UK’s largest independently owned communication solutions providers, with three individually operating divisions; Tela IT, Mobile Telephony and Unified Communications. We partner with globally recognised brands such as Microsoft, Vodafone, Gamma, Samsung and Google. Our customer-first approach is … ensuring we deliver products and services which will provide genuine benefit to their business and people, in addition to offering superior customer care. Tela IT is growing - we have achieved a lot in a small period of time, our most recent achievement was winning Infinigate's ‘Modern Workplace Partner … of the Year’ award for 2023, and more recently having won ‘Most Influential Partner of the Year’ at the 2024 IT Governance Channel Awards. Role : We have created a new role to strengthen our IT Support team, which requires a professional, likeable and thorough 2nd Line Technician more »

Are you passionate about technology and thriving in a dynamic environment? Our client is seeking a Technical Support Specialist who is eager to provide exceptional IT support to their dedicated staff and contractors. The company is a fast-growing global company that specialises in responsibly sourced and … to 5:00 pm, Monday to Friday. Flexibility is key, as schedules may be tailored to accommodate operational needs. Key Responsibilities: Provide comprehensive technical support for the team. Oversee IT asset procurement and register management. Master and support all technology services. Handle support queries via phone … complex incidents and identify service trends. Ensure quality follow-ups post-incident resolution. Manage user access requests and conduct access reviews. Carry out routine IT operational tasks. Participate in a 1-week-in-12 on-call rotation Desired Skills: Educational Background: Post-secondary degree or equivalent professional experience. IT more »

IT Support Engineer We have a fantastic opportunity for an IT Support Engineer to join a highly regarded company based within their Aberdeen Office. The Role This role position is ideal for someone who has strong experience in 1st and 2nd line support and also … strong communication skills. As an IT Support Engineer, you will be part of a dynamic IT team. Responsibilities Provide desktop and remote support end to users and clients Help monitor and maintain IT systems and servers Assist in keeping group websites up to date and … functional Assist in IT documentation and business processes for continual improvement Ability to liaise with external advisers and service providers Assist in the preparation of reports and service planning Requirements Two or more years experience in an IT Support role Strong customer service skills Experience with VM more »

IT Support Analyst Henderson Scott have partnered up with a UK based business that have multiple offices throughout Scotland. Due to the increase in business demands, we are supporting in adding an IT Support Analyst to the team. Please Note: Due to location, you MUST have … a full drivers licence to be considered for the role. Requirements: Ability to demonstrated success in providing comprehensive IT support. Exceptional ability to notice and address issues that others might overlook. Strong verbal and written communication skills Collaborative mindset, willing to assist colleagues and seek help when needed. Enthusiasm more »

IT Support Engineer Glasgow Up to £25,000 VIQU have partnered with one of the UK's award-winning leading travel groups who offer a variety of packages from family and luxury holidays to corporate travel solutions. They are seeking an IT Support Engineer to join … their Infrastructure team in the central Glasgow offices to provide 1st-2nd line support. The successful IT Support Engineer will be responsible for support spanning from 1st-2nd line. You will offer hands-on assistance at the desk level, seamless onboarding of new users inclusive of software … configuration, printer setup, and hardware troubleshooting and replacements. The IT Support Engineer will also offer server-side management, delving into the realms of cloud computing with proficiency in Azure platforms. Additionally, you will be involved in network management, adeptly handling switches, routers, VPN setups, and telephony systems. Essential more »

Are you an experienced 2nd Line IT Support Technician looking for a role where your skills are valued, your professional growth is encouraged, and your contributions make a real difference? As a 2nd Line IT Support Technician, you'll play a crucial role in their Managed … Services Team. You'll assist the support desk with resolving tickets, managing client problems, ensuring the optimal performance of infrastructure and critical services, and delivering exceptional service to a diverse client base. Key Responsibilities: Microsoft Ecosystem Support: Provide support across Microsoft desktops, servers, Microsoft 365, and Azure … a minimum of 3 years of experience similar experience ideally within an MSP environment or working in a broad role working within a small IT department, in a busy environment Strong organisational skills, attention to detail, deadline-oriented, with a keen interest in technology and proven troubleshooting abilities. You more »

Please note that this role is an initial 12 FTC ** Role Purpose: To provide high quality second line engineering support to the business, managing calls assigned to the central IT Service Desk, resolving IT calls and service requests within Service Level Targets to the required standards. Accountabilities … To provide high quality second line engineering support to the business, managing calls assigned to the central IT Service Desk, resolving as many IT calls and service requests as possible within Service Level Targets Act as a single point of contract for the first line service delivery … analysts, providing support and technical expertise, support to system end- users upon escalation, logging, updating and resolving calls within agreed service level targets and escalating to other teams as appropriate to meet business targets. Proactively share knowledge with peers, other team members including creation, updating and documenting procedures more »

Are you a skilled IT Technical Support Specialist looking for your next challenge? Our client is seeking a talented individual to their multi-award-winning company based in Ayrshire. £26,000 per year Career Progression This role would require traveling to various sites around Ayrshire. This role is … an on call rota which currently sits at 1 in 5 weekends. Your responsibilities include: First-line support answering I.T. helpdesk calls and responding to requests via the online ticket system. Use MDM and asset management software to catalogue company devices Support 100+ Windows and 8+ Apple computers … and software support. Perform account management for various business services. Administrate Windows Servers for each site. Participate in the out-of-hours on-call support rota. Travel to sites in the event a problem cannot be resolved remotely. Assist with the installation of new networks (termination and cable draws more »

Are you passionate about technology and thriving in a dynamic environment? Our client is seeking a Technical Support Specialist who is eager to provide exceptional IT support to their dedicated staff and contractors. The company is a fast-growing global company that specialises in responsibly sourced and … to 5:00 pm, Monday to Friday. Flexibility is key, as schedules may be tailored to accommodate operational needs. Key Responsibilities: Provide comprehensive technical support for the team. Oversee IT asset procurement and register management. Master and support all technology services. Handle support queries via phone … complex incidents and identify service trends. Ensure quality follow-ups post-incident resolution. Manage user access requests and conduct access reviews. Carry out routine IT operational tasks. Participate in a 1-week-in-12 on-call rotation Desired Skills: Educational Background: Post-secondary degree or equivalent professional experience. IT more »

Our client based in Inverness has a new and unique opportunity to join a well established team. Working as Trainee IT Suppport you willplay a key role in our clients digital transformation journey, ensuring the efficiency of their systems, managing user demands, and continually enhancing customer satisfaction. Whilst in … and maintain Office 365 applications. Plan and undertake scheduled maintenance upgrades. Communicate with clients and computer users to identify and resolve issues. Provide technical support by investigating, diagnosing, and resolving software and hardware faults. Repair equipment and replace faulty parts as necessary. Participate in infrastructure planning and installation. Plan … ability to present information clearly. Full UK driving license. Positive attitude towards new challenges and change. This role will be ideal for a recent IT graduate or someone who is keen and willing to develop their IT skills. To discuss this role in more detail please send your more »

Trainee IT Support Engineer Location: Glasgow. G33 4EN Starting Salary: IRO £18-21k + Benefits. Contract : Full time, Permanent We are Red Mosquito Ltd; we are recruiting and we want you! Red Mosquito are IT support specialists and managed service providers based at our Operations … Centre in Glasgow and in Edinburgh. We're in the business of providing top quality IT services driven by our passion for technology. Our team of experienced engineers operates throughout Scotland doing the technical stuff so that our customers IT systems run efficiently and seamlessly. Our Service Desk … team delivers technical support and consultancy to SMEs throughout Scotland, assisting with infrastructure, hardware and software issues. Our high quality support is delivered via phone, remote access and on-site. We are looking to expand our team with a skilled and enthusiastic trainee who will have develop an more »

IT Support Engineer - Contract Vacancy Suitable - 2nd Line/Service Desk/IT Engineer/Team Lead/Projects Rate: £130-£140 p/d Working Location: Glasgow Contract Length: 12 Months (Minimum), can be extended to 3 Years. My client has a requirement for an IT Support Engineer on a minimum 12-month contract. The client is based on the outskirts of Glasgow, and your role within the position would be to lead a team of Junior IT Technicians across 1st Line on the IT Service Desk. Furthermore, hands on support across deskside/onsite, and new exciting IT Projects is also part of the position. Technical skills required - Office 365 Windows Server Active Directory Ticketing System Azure DNS, DHCP, TCP/IP, Routers and Switches Exchange Intune/MDM Provide technical support via phone, email, and via more »

Your new company I've been engaged on aProject to recruit a 1st/2nd Line Support Engineer for a leading housing andCare business in Edinburgh. It is a not-for-profit organisation and a ScottishCharity, providing housing and support services for older people in Scotland. Your … issues relating to technology, service requests and to ensure the efficient use of the company's investment in technology. To act as first line support for issues and attempt to resolve issues on the first contact. Where necessary, to visit remote sites to assist in resolving network, hardware, and … and legislation. What you'll get inreturn This is a 8 week contract with possibility of extension and paying up to £18.75 per hour It is a hybridrole, and it requires travel to various sites, so you need to be based inGlasgow or Edinburgh. What you need to more »

available with one of the leading local organisations in the field. Our client is looking for a motivated learner to join their expanding Inverness IT team permanently. The successful candidate will play an important role in furthering their digital journey growth, ensuring systems are run efficiently, managing user demands … and providing great customer satisfaction. This role is catered towards a recent graduate or a keen learner willing to develop their IT skills. Our client takes looking after their staff seriously and provides lots of benefits for the position: Market-leading holiday per year including bank holidays Fantastic in … house support and external support to cover physically demanding tasks for example expensed physiotherapy Pension contribution scheme Company bonus scheme Death in Service Scheme Employee discount Extra holiday after one year Some Key Responsibilities: Assist with installing computer hardware, software, systems, networks, printers, and scanners. Ability to set more »

Please note that this role is an initial 12 FTC ** Role Purpose: To provide high quality second line engineering support to the business, managing calls assigned to the central IT Service Desk, resolving IT calls and service requests within Service Level Targets to the required standards. Accountabilities … To provide high quality second line engineering support to the business, managing calls assigned to the central IT Service Desk, resolving as many IT calls and service requests as possible within Service Level Targets Act as a single point of contract for the first line service delivery … analysts, providing support and technical expertise, support to system end- users upon escalation, logging, updating and resolving calls within agreed service level targets and escalating to other teams as appropriate to meet business targets. Proactively share knowledge with peers, other team members including creation, updating and documenting procedures more »

Quorum is a Microsoft Solutions Partner and a Microsoft Tier 1 Cloud Solutions Provider IT Consultancy firm based in Scotland. We currently hold 5 out of 6 Microsoft Designations and 3 specialisations in Calling for Microsoft Teams, Cloud Security and Identity and Access Management. We are currently looking to … add an additional permanent Onsite Managed Services IT Analyst to our rapidly growing Managed Services team in Edinburgh on a full-time basis. From desktop support to server and cloud projects, the role promises varied and interesting exposure to a broad range of technologies, including Office 365 and … We value a sense of ownership, encouraging individuals to lead initiatives that drive efficiency improvements and contribute to service enhancements. The Role of an IT Support Analyst: Resolving support requests directly from a specific managed service client, using existing skills and knowledge where appropriate and using relevant more »

Quorum is a Microsoft Solutions Partner and a Microsoft Tier 1 Cloud Solutions Provider IT Consultancy firm based in Scotland. We currently hold 5 out of 6 Microsoft Designations and 3 specialisations in Calling for Microsoft Teams, Cloud Security and Identity and Access Management. We are currently looking to … add an additional permanent Onsite Managed Services IT Analyst to our rapidly growing Managed Services team in Edinburgh on a full-time basis. From desktop support to server and cloud projects, the role promises varied and interesting exposure to a broad range of technologies, including Office 365 and … We value a sense of ownership, encouraging individuals to lead initiatives that drive efficiency improvements and contribute to service enhancements. The Role of an IT Support Analyst: Resolving support requests directly from a specific managed service client, using existing skills and knowledge where appropriate and using relevant more »

is to provide sustainable solutions globally? Based in the outskirts of Edinburgh you will work in a hybrid fashion (2-3 days onsite) and support several end users from an IT support perspective. You will act as the IT helpdesk providing first and second line technical … support to a number of users across the UK working in the various hubs. For this, you will have experience providing this type of support in a previous role and be well versed in supporting Microsoft technologies (365, SharePoint, Teams etc) You will get the opportunity to support more »

Role: Onsite IT Support Engineer Location: Houston, Texas (Onsite working - 5 days per week) Salary: Flexible dependent on experience, plus company benefits including pension and private medical cover An accomplished, Onsite IT Support/Desktop Engineer is required for this superb opening to work in our … leading global client's expanding IT services division as they expand their portfolio of services. The IT Support Engineer will focus on providing IT services to end users. This will be a face to face role, working in the office 5 days per week. You will … Resolution for all relevant tickets. You will also co-ordinate with the Service Desk and Third-Party vendors to manage all On-Site Technical Support requests to Resolution and Closure. Role: The Onsite IT Support Engineer will deliver quality IT services from the respective HUB location more »

IT Support Technician – Great Career Starter Hybrid working Perth, Perthshire Salary to £25,000 CV Screen is recruiting for a 1st Line Support Technician for a fantastic organisation based in Perth, Perthshire. This is a full-time permanent post, where you will work in the office on … Tuesdays and Wednesdays with the other days at home. Role has a salary of £25,000 depending on experience. The IT Support Technician will work on a busy helpdesk and will ideally have some experience of supporting a range of Windows Operating Systems including Windows 7 and … desirable. The role would suit a Trainee or Graduate looking for their first or second role within IT. Required skills: - Excellent customer service skills, it is desirable to have worked in an IT Support capacity (either helpdesk or Service Desk) - Service Management experience (ITIL preferable) - Strong customer more »

IT Support Technician – Great Career Starter Hybrid working Perth, Perthshire Salary to £25,000 CV Screen is recruiting for a 1st Line Support Technician for a fantastic organisation based in Perth, Perthshire. This is a full-time permanent post, where you will work in the office on … Tuesdays and Wednesdays with the other days at home. Role has a salary of £25,000 depending on experience. The IT Support Technician will work on a busy helpdesk and will ideally have some experience of supporting a range of Windows Operating Systems including Windows 7 and … desirable. The role would suit a Trainee or Graduate looking for their first or second role within IT. Required skills: - Excellent customer service skills, it is desirable to have worked in an IT Support capacity (either helpdesk or Service Desk) - Service Management experience (ITIL preferable) - Strong customer more »

Job Title – Senior IT Engineer/3rd Line Hours – 37.5 Hours per week Location – Dumfries Salary – up to £30k DOE We’re looking for a quick thinking problem solver who has in depth knowledge of IT issues and how to troubleshoot them for a rapidly growing local business … The main priority for any member of the team is to ensure clients are kept exceptionally happy and the Senior IT Engineer plays an extremely important role in doing so, You will handle escalated support requests for the service delivery team and support requests that the junior … are unable to fulfil. Your role: Work on and resolve escalated helpdesk tickets Provide the client with advanced remote troubleshooting Remote hardware maintenance and support Use of inhouse ticketing system to work on and resolve Helpdesk Tickets and Service Requests Managing, recording and maintain all documentation Reviewing RMM dashboard more »

IT Support Engineer required for a growing charity based in Glasgow. 12-Month FTC. They are a charity for a great cause providing free support and information in all their centres across the UK as well as online. They have big ambitions to open more centres within … the next few years and with all this growth, all of their IT will be brought in house! You will join a small team of engineers, working closely with the IT Manager and be the first point of contact for all the centres across Scotland, providing 2nd line … support both internally and externally. You will provide advise and training to the members of the systems and contribute to the development of IT policies. they are continuously modernising their tech stacks so it's a great chance for you to get hands on with projects such more »

IT Support Engineer required for a growing charity based in Glasgow. 12-Month FTC. They are a charity for a great cause providing free support and information in all their centres across the UK as well as online. They have big ambitions to open more centres within … the next few years and with all this growth, all of their IT will be brought in house! You will join a small team of engineers, working closely with the IT Manager and be the first point of contact for all the centres across Scotland, providing 2nd line … support both internally and externally. You will provide advise and training to the members of the systems and contribute to the development of IT policies. they are continuously modernising their tech stacks so it's a great chance for you to get hands on with projects such more »