1 to 2 of 2 Problem Management Jobs in Scotland with Remote Work Options

DescriptionMajor Incident Manager Glasgow3246852 Morgan Stanley has a critical requirement for a Major Incident, Problem and Change Manager, known internally as an Enterprise Command Centre member (ECC), to work as part of our global Fusion Response team. Fusion Response consists of three response teams, with the mission to lead … Command Center (ECC, part of the Fusion Response team) is a high-performing globally distributed team that plays a mission critical role in Incident Management, Problem Management, Change Management and Significant Event Readiness. The ECC creates value by providing command, control and communication for significant Firm … direct impact on operational stability.About Morgan StanleyMorgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments, and individuals from more than 1,200 offices in more »

Database, PI & SAP MAX Database. Work to assess and improve operational quality in the SAP Basis area, including: Ensure effective Error Trend Analysis and Problem Management Work in the SAP Basis team and provide technical and operational expertise Provide support for Major Incident Management and ensure timely … Ensure SAP BASIS best practices are adhered to. Provide SAP BASIS technical feasibility input when required for SAP solutions. Provide capability to perform incident & problem management resolution activities as appropriate in exceptional circumstances Provide appropriate assessment of SAP OSS notes with regard to relevance forSAP operations Perform detailed … planning & project management of implementation activities for updates & patching where required Perform system health audits to validate system status & report to SAP Service Owner Perform effective Operational Reviews as required with SAP Service Owner Ensure integrity, availability & security of SAP information and systems. Main duties to be carried out more »