1 to 5 of 5 Support Analyst Jobs in Scotland with Remote Work Options

Are you an experienced IT Support Analyst ? Do you have a sold understanding of databases ? Are you highly analytical with excellent attention to detail ? If so I have a really interesting role with my client who is a leading Fintech business in the Investment management industry. You will … their office in the city centre of Edinburgh however they offer very flexible hybrid working. In this role you will be providing 1st line support for their database platforms however there is career progression that could see you becoming a fully fledged Database Administrator. This role could also suit … in a fast paced role where your skills will grow quickly. Responsibilities include: proactive monitoring of the database estate health & performance as first level support for general database platform troubleshooting Assist with: vendor and development supplied scripts creation of new databases configuration of database resilience and backup strategies configuration more »

German Speaking Support Analyst 6 month initial contract £185 pd inside IR35 via umbrella Hybrid working - Edinburgh 2 days pw and remote 3 days pw This role is a full time telephony based role operating in a hybrid model. The selection criteria below will be used as part … supported and associated critical systems in order to understand the impact of outages upon their service. A very good understanding of Exec & International IT Support Service processes and procedures. Must be fully aware of Key Performance Indicators and focus upon their attainment. Solid understanding of Microsoft Surface hardware, Office more »

German Speaking Support Analyst 6 month initial contract £185 pd inside IR35 via umbrella Hybrid working - Edinburgh 2 days pw and remote 3 days pw This role is a full time telephony based role operating in a hybrid model. The selection criteria below will be used as part … supported and associated critical systems in order to understand the impact of outages upon their service. A very good understanding of Exec & International IT Support Service processes and procedures. Must be fully aware of Key Performance Indicators and focus upon their attainment. Solid understanding of Microsoft Surface hardware, Office more »

Venesky-Brown’s client, a public sector organisation in Paisley, is currently looking to recruit a Microsoft 3rd Line Support Analyst for an initial 10 month contract on a rate of £400/day (Inside IR35). This role will be a hybrid of working at home and … issues that cannot be resolved at 1st or 2nd line - Proactive monitoring of the Service to prevent incidents - Security and Compliance monitoring and reporting support and production of necessary materials - Work closely with 2nd line to ensure a streamlined approach to support and product awareness building knowledge management … a whole - Implement standard fixes to enable 2nd line or, in some cases, 1st line to resolve customer issues quickly - Provide face to face support where additional investigation is required or to resolve issues where remote support is not possible - Proactively monitor the services across the Microsoft platform more »

their Microsoft Dynamics NAV ERP solution at the heart of their business processes/IT, the company are looking to expand their team in support of a host of interesting, innovative projects planned for the coming years. This will involve a full upgrade process of their ERP system to … challenge to build on your skills in a like minded, team environment, this could be the role for you! Role & Responsibilities Day to day support of my clients Microsoft Dynamics/ERP systems (1st/2nd line) Functional analysis of requirements for new projects/developments Install, config, testing … of new system advancements SQL/SSRS reporting User training and go-live support Skills & Qualifications Proven experience in ERP or CRM systems support analysis (preferably Microsoft Dynamics 365, Dynamics NAV, Dynamics CRM) Strong end to end support skill set - able to analyse, troubleshoot support issues more »