HARVEY NASH - APPLICATION SUPPORTENGINEER - PLATFORM SUPPORT - CUSTOMER SUPPORT - 1ST LINE - 2ND LINE - API - TICKET MANAGEMENT - INCIDENT MANAGEMENT - JIRA - ZENDESK - USER GUIDES - REPORTING - DOCUMENTATION - USER GUIDES - CONTINUOUS IMPROVEMENT - FINANCIAL SERVICES - FINTECH - SCALE-UP - START-UP - COMMUNICATION - COLLABORATION Harvey Nash's scale-up client are looking for … an Application SupportEngineer to join their growing team based in Edinburgh. The role offers brilliant flexibility, with the need to be in the Edinburgh office just once a month. The Role: As an Application SupportEngineer, you will be joining a small but growing team … of Support Engineers who will support the company's clients with all queries related to their platform. As a relatively new function, you will be part of the function's improvement as more clients are onboarded, the creation and improvement of documentation and user guides plus you will more »
opportunity has arisen to join a world leading global organisation. Our client, a blue-chip IT company, is currently seeking a Security Cleared Deskside SupportEngineer II based on their customer site in Edinburgh. This is a temporary role to start ASAP for 3 – 6 months. The role … build, configuration, and deployment to end users • Assist with software installation/deployment • Assist with Smarthphone deployments Secondary role requirements: • Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets • Hardware installation/upgrade/break fix for desktop, laptop, and server • Smarthpone support • Assisting with customer projects • Create and update procedural documentation • Basic telephony support and cable patching • Provide second line operational support across a variety of platforms. • Initial investigation and reporting of network failures. Essential Skills and Qualifications: • Knowledge of Microsoft Windows 10 Operating Systems – Deployment, configuration, and supportmore »
Most Influential Partner of the Year’ at the 2024 IT Governance Channel Awards. Role : We have created a new role to strengthen our IT Support team, which requires a professional, likeable and thorough 2nd Line Technician to provide on-site support. Duties include: Picking up customer calls, logging a … up to date using Tela’s CRM Keeping customer notes up to date on IT Glue Maintaining a high degree of service for all support queries and adhering to all service management principles Supporting users in the correct use of equipment by providing any necessary guidance, training and advice more »
Desktop Support Engineers, Aberdeen Life here at prosource.it is as busy and exciting as ever- and as a result, we are looking to build our team of Desktop Support Engineers in Aberdeen . Our Desktop Support Engineers work across a broad range of technologies and liaise with … multiple areas of the business to support incidents, problems and requests. They’re responsible for answering IT requests via the phone, email, live chat or instant message and explaining solutions in technical and non-technical terms, so we need people who are comfortable interacting with users and who excel … at customer service and communication. We’re particularly keen to hear from experienced Desktop Support Engineers who are Offshore Certified or who are interested in undertaking offshore certification (funded by us) to carry out occasional ad-hoc offshore trips as part of the Desktop Support role. Who We more »
Application Support Analyst (German Speaking) - Global Software House - Oracle, SQL, CAD Glasgow/Reading - Hybrid Applause IT are looking for a German speaking Application Support Analyst to join a multinational software house. There are 2 positions for this role available for somebody based in Glasgow or Reading. The … organisation is looking for an experienced application support analyst who is able to develop relationships and help diagnose issues making sure you have the right resources to resolve them. The ideal Application Support Analyst will have: Proficiency in both written and verbal communication in German and English is … is a plus Enthusiasm for teamwork, enjoying customer interactions, and utilizing your excellent communication skills Key responsibilities will include: Respond to customer and partner support requests promptly Record support calls in our tracking system and maintain updated call logs Investigate, replicate, and propose solutions to customer issues Document more »
Application Support Analyst (German Speaking) - Global Software House - Oracle, SQL, CAD Glasgow/Reading - Hybrid Applause IT are looking for a German speaking Application Support Analyst to join a multinational software house. There are 2 positions for this role available for somebody based in Glasgow or Reading. The … organisation is looking for an experienced application support analyst who is able to develop relationships and help diagnose issues making sure you have the right resources to resolve them. The ideal Application Support Analyst will have: Proficiency in both written and verbal communication in German and English is … is a plus Enthusiasm for teamwork, enjoying customer interactions, and utilizing your excellent communication skills Key responsibilities will include: Respond to customer and partner support requests promptly Record support calls in our tracking system and maintain updated call logs Investigate, replicate, and propose solutions to customer issues Document more »
1st/2nd Line SupportEngineer (MSP) The Opportunity: We are on the lookout for a seasoned 1st/2nd Line Engineer to bolster my clients dynamic team. If you have a passion for technology, outstanding communication skills, and a strong background in managing diverse IT environments more »
Due to the continued success and expansion of Magdalene we have an exciting opportunity for a Technical SupportEngineer to join our team in Kirkintilloch, Scotland. You will be required to work 37.5 hours per week, Monday to Friday with 1 week out of 4 on call to … support the 24 hour NOC department. Who are we? Magdalene is a leading telecom services supplier offering a complete end to end service across the UK and Ireland. Magdalene provides specialist services to our clients in the fixed, mobile and utilities infrastructure networks for both public and private sectors … maintenance, managed services, capital project delivery, complete network outsourcing, smart metering, and satellite solutions. The role & responsibilities: A key customer-facing role, providing 3rdline support expertise across the SPEN Strategic Telecoms Network, with core skills in technical fault resolution on PDH, SDH and IP technologies as well as copper more »
Employment Type: Permanent
Salary: 4% Matched pension, Health cash plan, Life assurance, 33 Holidays
Instrumentation SupportEngineer - Alloa - Glasgow £38,000 - £40,000 + 5% Bonus 39hr week (Monday - Thursday 8.00am-4.00pm, Friday 8.00am-3.00pm) Bonus scheme, 3x Salary Life Assurance, Stock Purchase plan, Employee Assistance Program, 34 days holiday, paid sick leave, accident insurance, fitness program, full access to wellbeing app … recognised as second to none. With a strong order book and due to growth into various export markets they are looking for a Instrumentation SupportEngineer to join their close knit team. With sites across the world they provide genuine opportunities for progression. Role & Responsibilities : Resolve Mechanical and more »
IT SupportEngineer We have a fantastic opportunity for an IT SupportEngineer to join a highly regarded company based within their Aberdeen Office. The Role This role position is ideal for someone who has strong experience in 1st and 2nd line support and also … strong communication skills. As an IT SupportEngineer, you will be part of a dynamic IT team. Responsibilities Provide desktop and remote support end to users and clients Help monitor and maintain IT systems and servers Assist in keeping group websites up to date and functional Assist … with external advisers and service providers Assist in the preparation of reports and service planning Requirements Two or more years experience in an IT Support role Strong customer service skills Experience with VM Ware Knowledge of Networking protocols Experience with Active Directory Experience with Microsoft Office 365 The Benefits more »
Role: Field supportEngineer Job Type: Permanent Location: Mossmorran, Cowdenbeath, UK Ready to utilise your skills in providing second-line investigation and diagnosis, troubleshooting, and resolving incidents? Are you passionate about performing IMAC (Install, Move, Add and Change) of End user hardware, showcasing your clear and strong customer … focus and relationship? Join us as a Field supportEngineer! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people … that matters, through challenging projects which demand ambitious innovation and thought leadership. Gain exposure to innovative technology. Work with customers and identify opportunities to support their strategy and improve their processes across functions. Gain access to endless learning opportunities. The Role As an onsite Field supportEngineermore »
Glasgow, Lanarkshire, United Kingdom Hybrid / WFH Options
Confidential
Atlassian App SupportEngineer - £500+ per day We're seeking an experienced Atlassian SupportEngineer for a government project. You must have ACTIVE SC Clearance and be willing to go through DV clearance vetting. This is an initial 12 month contract, inside IR35 and paying more »
Petrolink is a Global leader in providing real-time data management and analytics solutions for the energy sector. The Platform SupportEngineer primary tasks is ensuring platform availability alongside other team members, and act on reported system issues based on assignment from Team Lead or their own pro … activity. DUTIES & RESPONSIBILITIES The Platform SupportEngineer is responsible for: · Implementation of new system deployments. · Upgrade of existing systems. · Collaborate with other team members to perform monitoring of systems using metrics recording and tracking. · 24/7 Infrastructure support for the Company’s PetroVault system. · Act as … At least 2 years professional experience in a similar role such as: System administrator Windows/Linux Server administrator Database administrator DevOps/SRE engineer Cloud administrator Windows server management particularly IIS management. Comfortable with Linux OS. Experience in one of these database technologies: MSSQL Apache Cassandra PostgreSQL Experience more »
We are currently looking for highly customer-focused and enthusiastic Desktop Engineer to support our client, predominately based on their site in Scotstoun and providing support to sites in Govan and Hill End when required. This is a full-time permanent position working 37.5-hours per week … be able to obtain SC Security Clearance. For this reason we are only able to progress with applications from British nationals. As a Desktop Engineer you will be involved with: out security audits of all devices holding data on the network by scanning and reporting – Installations, Moves, Additions and … Changes of all in-scope managed devices and Eyes Support to visually verify the state of managed devices Support including special project activities as they arise Management & Stock Management the lifecycle of loan user equipment directly along side the client managing own workload whilst liaising with other teams more »
Software SupportEngineer Location: Cumbernauld, G68 Salary: Competitive, DOE Contract: Full-time, permanent Start Date : From Summer 2024 Are you an experienced Software SupportEngineer looking for a new challenge within a multinational Software Development company? A bit about us! Aperta is a multinational software development … high volume payments for some of the largest institutions worldwide. Due to our continued growth and expansion, we have an exciting opportunity for a SupportEngineer to join our team in Cumbernauld! Software SupportEngineer - The Role As our Software SupportEngineer, you will … bring your experience in application support to Aperta and your core responsibilities include: Owning individual customer incidents reported directly of via our front end support staff, ensuring delivery of solutions in line with the SLA agreements, meeting deadlines and quality standards, providing regular updates to key stakeholders at more »
SupportEngineer, Systems Administrator, COR5780 Do you have an interest in systems, hardware & networks? Are you looking for your next role as a Systems Administrator? Then this could be the opportunity for you! The role My client is actively seeking a Systems Administrator to join their team on … hardware & networks - both recent CompSci graduates and those with comparable commercial experience are encouraged to apply! The company As the successful Systems Administer/SupportEngineer you will be joining a company developing specialist software who are leaders in their field! This company values their staff and wants … Join a team which encourages knowledge sharing and has great career progression Holiday allowance Company pension What's required The ideal Systems Administer/SupportEngineer will have some of the following: A strong background in IT, such as a CompSci degree or equivalent commercial experience A good more »
Petrolink is a Global leader in providing real-time data management and analytics solutions for the energy sector. The Client SupportEngineer reports to the Senior Real-Time Coordinator. In addition, the Client SupportEngineer will report to Global Operations Manager of Petrolink Services Ltd, for … all matters relating to System Administration, Operations and Client Support. The Client SupportEngineer is part of the Client support team and is responsible for providing customer support by administrating the access control lists, e-mail groups and user access privileges in the real-time and … static data management systems. The Client SupportEngineer objective is to oversee the flow of data through the real-time and static data management systems and ensure client requirements are met. All members of the client support team are required to have up-to-date knowledge of more »
COR5780 SupportEngineer, Systems Administrator Do you have an interest in systems, hardware & networks? Are you looking for your next role as a Systems Administrator? Then this could be the opportunity for you! The role My client is actively seeking a Systems Administrator to join their team on … hardware & networks - both recent CompSci graduates and those with comparable commercial experience are encouraged to apply! The company As the successful Systems Administer/SupportEngineer you will be joining a company developing specialist software who are leaders in their field! This company values their staff and wants … Join a team which encourages knowledge sharing and has great career progression Holiday allowance Company pension What's required The ideal Systems Administer/SupportEngineer will have some of the following: A strong background in IT, such as a CompSci degree or equivalent commercial experience A good more »
Site SupportEngineer Moray (North-East Scotland) - On-Site, office based – Monday – Friday with potential for out of hours support. Potential for travel to other customer/FJ sites as required. Your role Are you positive with a creative attitude that can work as part of a team … Can you take ownership of assigned tasks, anticipate and identify potential issues and service improvements. Do you have experience of IT support, incident resolution and/or system management of secure IT solutions, IT infrastructures, application hosting or components that contribute to IT service delivery? Do you want to … be proud to work for a company that respects its people and is at the forefront of technology? We are looking for a Site SupportEngineer to work on site 5 days a week, Monday through to Friday with scope for out of hours support. You will be more »
Braehead, Scotland, United Kingdom Hybrid / WFH Options
Oliver Bernard Ltd
Atlassian App SupportEngineer - £500+ per day We're seeking an experienced Atlassian SupportEngineer for a government project. You must have ACTIVE SC Clearance and be willing to go through DV clearance vetting. This is an initial 12 month contract, inside IR35 and paying … Confluence knowledge - a true Subject Matter Expert Data Centre upgrade experience Excellent communication skills Current ACTIVE SC clearance Good knowledge of technical, customer-focussed, support TPBN1_UKTJ more »
SupportEngineer (Switchgear) Glasgow Competitive Salary + Days (8am - 5pm Monday to Thursday, 8am - 12pm Friday) + Potential Bonus (8-12%) + Product Training + Opportunties for Progression + No Weekends + Early Finish Friday Exciting opportunity for someone who is looking for a fresh challenge in their more »
Due to the continued success and expansion of Magdalene we have an exciting opportunity for a Technical SupportEngineer to join our team in Kirkintilloch, Scotland. You will be required to work 37.5 hours per week, Monday to Friday with 1 week out of 4 on call to … support the 24 hour NOC department. Who are we? Magdalene is a leading telecom services supplier offering a complete end to end service across the UK and Ireland. Magdalene provides specialist services to our clients in the fixed, mobile and utilities infrastructure networks for both public and private sectors … maintenance, managed services, capital project delivery, complete network outsourcing, smart metering, and satellite solutions. The role & responsibilities: A key customer-facing role, providing 3rdline support expertise across the SPEN Strategic Telecoms Network, with core skills in technical fault resolution on PDH, SDH and IP technologies as well as copper more »
Software SupportEngineer Location: Cumbernauld, G68 Salary: Competitive, DOE Contract: Full-time, permanent Start Date : From Summer 2024 Are you an experienced Software SupportEngineer looking for a new challenge within a multinational Software Development company? A bit about us! Aperta is a multinational software development … high volume payments for some of the largest institutions worldwide. Due to our continued growth and expansion, we have an exciting opportunity for a SupportEngineer to join our team in Cumbernauld! Software SupportEngineer - The Role As our Software SupportEngineer, you will … bring your experience in application support to Aperta and your core responsibilities include: Owning individual customer incidents reported directly of via our front end support staff, ensuring delivery of solutions in line with the SLA agreements, meeting deadlines and quality standards, providing regular updates to key stakeholders at more »
IT SupportEngineer Glasgow Up to £25,000 VIQU have partnered with one of the UK's award-winning leading travel groups who offer a variety of packages from family and luxury holidays to corporate travel solutions. They are seeking an IT SupportEngineer to join … their Infrastructure team in the central Glasgow offices to provide 1st-2nd line support. The successful IT SupportEngineer will be responsible for support spanning from 1st-2nd line. You will offer hands-on assistance at the desk level, seamless onboarding of new users inclusive of software … configuration, printer setup, and hardware troubleshooting and replacements. The IT SupportEngineer will also offer server-side management, delving into the realms of cloud computing with proficiency in Azure platforms. Additionally, you will be involved in network management, adeptly handling switches, routers, VPN setups, and telephony systems. Essential more »
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
Network SupportEngineer – Cisco, Nexus, Checkpoint - £320 - £360 p/day – Inside IR35 Network SupportEngineer to travel (mileage expensed) to multiple sites within Scotland and complete assessments for one of my clients’ major customers’ existing network infrastructure. You will identify any immediate issues at each … findings to ensure all OT network elements are clearly documented. Able to work unsupervised and prioritise own workstreams and deliver to tight deadlines. Network SupportEngineer – Cisco, Nexus, Checkpoint - £320 - £360 p/day – Inside IR35 Please hit the button to Apply and/or call Antony Kirk more »
