76 to 100 of 150 Customer Experience Jobs in the South East

success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. We’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like … comprised of both Product Management and Engineering functions. Our critical platforms (Global Account Receivable, Global Loyalty & Benefits, and Digital Banking) underpin American Express’ essential customer segments, value propositions and business lines. Global Loyalty and Benefits powers the Membership Reward points, Amex Offers, Insurance, and Card benefits for over … million cards in over 58 markets worldwide. Global Accounts Receivable powers our customer's financial life and Amex’s growth by building innovative Account Receivable Solutions for Consumer Card, Loans, and Commercial Card businesses. Digital Banking powers Deposits, Financial Planning, Bill Payment, and Money Movement experiences through innovative platform more »

factory in Slough. The position will involve working closely with all departments and providing valuable technical support between suppliers, customers and internal stakeholders enhancing customer experience by developing a 'right first time/no-fault forwards, prevention-focused culture. You will be responsible for: Development and implementation of … quality planning. The Individual: We are looking for an experienced Quality Engineer with a Data-driven mindset capable of identifying trends and hands-on experience in working with international quality standards, compliances and systems. You will need to have: Education/Experience Engineering or an equivalent level of … qualification in a related field. Proven experience as a Quality Engineer in a manufacturing environment. Strong knowledge of quality management systems, tools and methodologies (e.g., Six Sigma, Lean Manufacturing, Statistical Process Control, and 8D). Excellent problem-solving and analytical skills, with the ability to identify root causes and more »

success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels … developing the skills of digital product managers and owners Minimum QualificationsDemonstrated understanding of the techniques and methods of modern product discovery and product deliveryDirect experience in Financial Digital Product Management through the whole lifecycle of a product – ideation to monitoring customer product usagePreferred QualificationsDeep understanding of Agile methodologyQualificationsWe more »

success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels … developing the skills of digital product managers and owners Minimum QualificationsDemonstrated understanding of the techniques and methods of modern product discovery and product deliveryDirect experience in Financial Digital Product Management through the whole lifecycle of a product – ideation to monitoring customer product usagePreferred QualificationsDeep understanding of Agile methodologyQualificationsWe more »

exciting opportunity will suit a talented Junior Product Owner seeking progression or an established mid level Product Owner who is well versed in a customer facing role. The organisation employ over 100 people, turning over north of £25 million. They are a big believer in sharing thoughts and encouraging … The position is hybrid with 2 days in office and 3 days from home, this can be flexible for the right individual. Product Owner Experience * Translating product vision into reality * Analyse customer requirements to execute product roadmaps * User-Centric approach * Understand the end to end customer experience more »

of going to £16.50/h if consistent performance is achieved within 6 months As an Operations Lead, you will need to have: - Proven experience in Operations, Logistics, delivery, and/or inventory management - Proficiency in using smartphone apps and navigating tech tools - Strong command of Excel spreadsheets - Physical … Flexibility to work varied shifts, including evenings and weekends Role of an Operations Lead: - Supervise a team of Operations Specialists/Associates - Address potential customer service complaints and manage Customer Experience concerns - Collaborate with Borough Stakeholders to resolve issues - Manage shifts and schedules - Ensure deployment of bikes more »

our clients fast-paced and ever-evolving Business Onboarding department as one of their Subject Matter Experts. You will bring the relevant knowledge and experience in a first-line risk environment. This role is not just about what you know but your ability to take the know-how and … who will hit the ground running from day one. Someone who is not afraid to challenge the way they do things to improve the customer journey, owning your process improvements, guidance changes, and projects. Taking ownership of reviewing high-risk business onboarding applications using our clients risk appetite; balancing … this with delivering a great customer experience, whilst keeping the bank and its customers safe. What is expected of the Business Onboarding Specialist? Being a subject matter expert by mentoring our onboarding teams. You will do this by building their knowledge and confidence in our clients Risk appetite more »

C# WPF WebApi Developer Our client is transforming their industry with technology solutions that significantly improve customer experience and enable faster, smarter and more profitable decisions. Their cloud-based suite of applications runs on open-standards, includes rapid release cycles and functionality, and seamlessly connects every part of … the customer operation. The development team has been working in this sector since the early 90s. Technical skills needed, C# MVC ASP.NET SQLServer WPF WebApi Any experience with POS, retail or e-commerce systems useful Experience working in an Agile development team is useful. Benefits: Pension Private more »

success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels … and let’s lead the way together. We are looking for an experienced engineering leader to work on Global Commercial Services next generation Digital Experience, data and servicing technology organization that will be used by tens of millions of cardholders and B2B clients around the world. The Engineering Director … Open-Sourcing and promote open-source contribution & reuseMinimum Qualifications:University or Master’s degree in Computer Science/Engineering and 12+ years of equivalent experience in related disciplinesExperience with design and implementation of distributed applicationsProven record of designing and developing Java and JavaScript cloud native applications. Hands-on coding more »

success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels more »

benefits of the company’s solar products and services. Collaborate with the technical team to provide comprehensive pre-sales support and ensure a seamless customer experience. * Stay up-to-date on industry trends, competitor activity, and emerging technologies. Identify new opportunities for growth and provide valuable insights to the more »

as perform continuous process improvements.Partner with other IT work streams throughout the organization, as well as business partners to gather feedback on the overall customer experience.EducationCollege/University Degree in relevant technical discipline [e.g. Electrical Engineering, Information Systems, Computer Science, Computer Engineering etc] or equivalent experience.Minimum Work ExperienceExperience in more »

would be an advantage.Knowledge of a software development language C++, Java or Python would be an advantage.Good degree in a STEM subject with some experience of software development either as part of post graduate work or industrial experience.Coaching and mentoring of junior staff would be an advantage.Personal AttributesCapable of more »

and established Senior Account Manager to join our global sales team. The Senior Account Manager serves as the single point of contact for all customer enquiries across their key accounts. The Senior Account Manager will find opportunities to increase sales and develop upsell opportunities by understanding the storm product … team and design/source training that will meet these requirements. Invest in the personal development of the team, continuously improving their soft skills, customer service, technical skills and problem solving. Plan workload and colleague resource levels to meet customer and business expectations. Provide weekly reports/updates … processes. Work closely with the Customer Success team to identify opportunities where we can provide additional value for customers in sharing and leveraging CX, deployment and UX best practice. Conduct a regular customer meeting cadence, weekly, monthly, quarterly. Manage a senior contact strategy of multi-level engagement within more »

Audio Visual Solutions Specialist Customer Experience Location: Highfield Campus Salary: £34,980 to £42,978 Full Time Permanent Closing Date: Friday 07 June 2024 Interview Date: To be confirmed Reference: 2623024JF-R We are searching for an enthusiastic Audio-Visual technology expert who is passionate about turning customer … quality assurance and identify new developments in the sector for potential use within the University. Provide input into technology strategy documents. What youll bring - Experience of project managing integrated Audio-Visual installation projects. - Experience of designing installed Audio-Visual Systems and control systems. - An understanding of AV and more »

award-winning tech & services company, who provide software, data, and Call Centre services to global companies. This is a fantastic opportunity for an outgoing, customer-focused individual. THE ROLE: As an Account Manager, you will be responsible for providing a fantastic customer experience, providing 1st line support … to new and existing clients. * Setting up new customer accounts, providing support via telephone and email. * First point of contact for clients, providing support on a broad range of queries, including application set up, device configuration. * Managing and developing existing accounts. * Providing 1:1 training to new end users. … Ensuring queries are handled and resolved in a timely and professional manner. YOU: * Educated to a degree level * Previous experience in a business environment. * Fantastic communicator, focusing on providing the highest level of client satisfaction. * Relish the challenge of working with major brands and technology clients. * An outgoing personality more »

award-winning tech & services company, who provide software, data, and Call Centre services to global companies. This is a fantastic opportunity for an outgoing, customer-focused individual. THE ROLE: As an Account Manager, you will be responsible for providing a fantastic customer experience, providing 1st line support … to new and existing clients. * Setting up new customer accounts, providing support via telephone and email. * First point of contact for clients, providing support on a broad range of queries, including application set up, device configuration. * Managing and developing existing accounts. * Providing 1:1 training to new end users. … Ensuring queries are handled and resolved in a timely and professional manner. YOU: * Educated to a degree level * Previous experience in a business environment. * Fantastic communicator, focusing on providing the highest level of client satisfaction. * Relish the challenge of working with major brands and technology clients. * An outgoing personality more »

Are you passionate about creating exceptional user experiences? We're seeking a talented User Experience Manager to join us at our HQ, Haig House, Southwark, in a hybrid role that blends remote and office work. Come and be part of the leading Armed Forces charity, making a difference to … role, you'll bring your expertise in human-centered design to shape and iterate experiences, collaborating with internal and external stakeholders to drive our customer experience vision forward. You'll lead the design strategy for all our digital applications, ensuring they deliver value-driven outcomes that resonate with … our diverse customer base. Your responsibilities will span from understanding user needs and developing personas to prototyping, user-testing, and championing accessibility and inclusive design principles. You'll have the opportunity to unleash your creativity by conceptualising innovative ideas to bring our brand to life in the digital space. more »

programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing information. Role Completing product presentations, Test-drives and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment. Advising customers on electric car ownership including EV grants Recognising and dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership. Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday-Friday, 9am – 5pm. Occasional Saturdays TBC. Expected Duration 15 Months Positions Available more »

full-service Digital Transformation Agency is looking for a Digital Analytics Consultant to join the team! THE COMPANY This role sits with a Digital Customer Experience Consultancy that offers full-service Digital Transformation for their clients through website design and build, to offering services that cover analytics and … with internal stakeholders to explain challenges, solutions, and areas of growth Utilising skills in Google Analytics/Adobe Analytics and BigQuery YOUR SKILLS AND EXPERIENCE Experienced with Adobe Target and Optimzely Client-facing experience – being able to manage and develop clients A background in analytics is preferred BENEFITS more »

time Salary: £50,004 plus commission & company car Location: Woking, plus travel throughout UK We are looking for an enthusiastic, self-driven individual, with experience in a sales & business development environment , someone who is able to work towards targets, develop business networks, whilst also having knowledge of Marine products … relationships necessary for potential partners to become associated with our Clients brand. You will maintain existing relationships to a high standard, ensuring the best customer experience for our dealers as well as the end user. This role will suit someone who has the energy and commitment to meet … strong sales network Visit OEM partners to nurture our Clients relationship within this business area - ensuring sales are maximised and delivering the correct brand experience Work with new OEM set-ups and advise on network expansion opportunities Work closely with your colleagues to ensure open communication on customer more »

on an initial 6 month contract. The organisation are about to embark on a large scale digital transformation programme that looks to enhance its customer experience through the adoption of modern technology and processes. They are currently defining a new Digital TOM that covers People, Process, and Technology. … planning, forecast and reporting process Track & support end-to-end programme finances including Statement of Work (SoW), purchase order creation, receipting of spend etc Experience managing large scale project/programme financial planning, reporting and analysis. This is a fantastic opportunity to join an organisation at the early phases more »

Complaints Handler/Customer Engagement & Insight Officer Hemel Hempstead (Hybrid/Smart Working) Salary up to £35,212 Per Annum Plus Benefits Permanent, Full Time 37 hours per week (Monday Friday, Flexibility Negotiable) Thrive Homes is seeking a highly skilled and motivated Customer Engagement & Insight Officer to join … our Customer Services department. As a crucial member of the team, your main responsibilities will be to manage complaints, ensure compliance with the Housing Ombudsman Code of Complaints, and identify areas for improvement based on feedback and customer satisfaction. Thrive is proud to deliver flexibility for employees to … out to ensure consistency and in line with Thrives complaints policy. Identify improvements and lessons learned from feedback and monitor delivery. Scrutinise and summarise customer feedback and produce reports which highlight trends and lessons learned for Leadership Team. Updating and sharing complaints dashboards with the business to ensure complaints more »

to continue to develop their skills and knowledge, whilst working for a company that will support your personal and professional development. Our client provides customer experience management consulting and turnkey queue flow solutions to companies in over 150 companies. Due to expansion, they are looking for a Digital … growth * Plan and deliver the redevelopment of their corporate websites to generate leads for each of the regional offices The Person: * Strong B2B marketing experience * Confident using Wordpress and HubSpot * A can do attitude with the capability of actioning tasks on your own and in a team Reference Number … for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. more »

Hybrid/Remote . A fantastic opportunity to join this entrepreneurial and forward thinking travel business where you will be responsible for optimising the customer experience and commercial opportunities through the development, implementation and utilisation of Online Tools. Product Manager Responsibilities Implementing new online booking tools into the … on travel and sustainability. Support with the implementation of CRM tools where they integrate with client/online booking tools. Product Manager Skills Required Experience working with travel technologies and an understanding of GDS, PNR's, the use of API's and mid-back office applications. At least … booking from reservation and invoice to payment and reporting. Analytical and commercially astute. Excellent communicator. Product Manager Additional Details A competitive salary dependant on experience to be discussed on application Ideally a hybrid role from West Sussex offices but remote working may be considered for someone with the right more »