1 to 25 of 650 Customer Service Jobs in the South East

are seeking a skilled and experienced Heating Engineer, ideally with Air Source Heat Pump (ASHP) experience to join a leading renewables client within their service and maintenance division. As an ASHP Engineer, you will be responsible for the maintenance and repair of air source heat pump systems for residential … maintenance and repairs performed, including details of equipment used and work completed. Ensure compliance with relevant regulations, health and safety guidelines, and industry standards. Customer Support: * Provide excellent customer service by effectively communicating with clients, addressing their queries and concerns, and offering professional advice on energy-efficient more »

are seeking a skilled and experienced Heating Engineer, ideally with Air Source Heat Pump (ASHP) experience to join a leading renewables client within their service and maintenance division. As an ASHP Engineer, you will be responsible for the maintenance and repair of air source heat pump systems for residential … maintenance and repairs performed, including details of equipment used and work completed. Ensure compliance with relevant regulations, health and safety guidelines, and industry standards. Customer Support: * Provide excellent customer service by effectively communicating with clients, addressing their queries and concerns, and offering professional advice on energy-efficient more »

externally, to ensure the timely progress of engineering projects. You will be responsible for collaborating with various departments including Production Engineering, Procurement, Production, Warehouse, Customer Services, Project Management, and Engineering to manage and report on project statuses, resolve issues, and ensure smooth project execution. Key Responsibilities: Daily Interaction: Engage … with Procurement to address exception reports. Material Management: Coordinate with Production and Warehouse teams to manage material deliveries to Manufacturing. Order Management: Partner with Customer Services to manage orders through the ERP system. Status Reporting: Work with Project Management to report the status of projects. Issue Resolution: Collaborate with … autonomously and meet deadlines. Problem-Solving: Exceptional problem-solving skills. Team Morale: Ability to build morale among teams and drive projects through the business. Customer Focus: Excellent understanding of customer expectations and deliverables with a strong desire to meet and exceed these expectations. What We Offer: A challenging more »

billing team and verifying invoice details, including pricing, quantities, and payment terms. Collection Strategy Development: Develop and implement effective collection strategies tailored to different customer segments, considering factors such as payment history, communication preferences, and financial circumstances. Payment Reconciliation: Reconcile payments received with outstanding invoices to ensure accurate account … balances and resolve any discrepancies promptly. Dispute Resolution: Investigate and resolve customer disputes and billing discrepancies in a timely manner, working closely with internal departments such as sales, customer service, and operations to address root causes and prevent future disputes. Credit Risk Management: Monitor customer accounts … deterioration in creditworthiness and take proactive measures to mitigate credit risk, such as adjusting credit limits, placing accounts on hold, or recommending write-offs. Customer Communication: Maintain regular communication with customers regarding their outstanding balances, payment terms, and collection efforts, providing courteous reminders and escalation notices as needed to more »

behaviours, skills, and values that follow: Good organisational and administration skills Positive attitude and good communication skills Commitment to delivering a high level of customer service Confident telephone manner High level of IT skills Excellent grooming standards Demonstrated previous experience working in a Sales environment It would be more »

The successful Field Service Engineer will carry out the installation, servicing, moves & changes, upgrade, modification, and repair of Ophthalmic and Robotic equipment as required. The role holder will also be trained and expected to carry out similar tasks on other relevant equipment which may fall outside of the initial … sectors. The role will involve: To carry out the installation, servicing, moves & changes, upgrade, modification, and repair requirements of the company customer base as requested. To always apply a professional, reactive, and proactive service to our customers. Problem-solve in a responsible and methodical manner, whilst carrying out … effective customer liaison skills to ensure total customer satisfaction. Ensure effective communications are maintained with Area Manager's/Team Leaders and other company staff as required. To be flexible to work within other regions of the UK within given notice as required. To attend sites within city more »

sales and channel incentives, event management, employee rewards and employer branding initiatives. We are looking to recruit a German Speaking Participant Experience Agent/Customer Service specialist to work as the first point of contact for users of the apps and initiatives that the company produces. You will … Administer all Reward & Recognition campaigns, including order processing and monitoring of items ordered, and liaising with suppliers when necessary Surpass both internal and external customer expectations, ensuring that all fulfilment is completed within deadline and to an exceptional standard Provide quick and accurate fulfilment of gift vouchers and certificates … ISO 9001and GDPR To assist with other administrative work as deemed necessary by the Team Leaders Proactively respond to any requests from the Client Service seeking assistance To provide a key link with our participants and ensure we maintain high levels of customer service Maintain and update more »

working overhead and underground using both OR PIA and client specific network. Activities will include using ABF equipment, plant equipment, backfill and reinstatement within customer boundaries. Working with Circet Circet Ireland & UK have built an ever-growing portfolio of specialist services. We are leading providers to the Telecommunications, Transport … equipment. · Complete intrusive surveys ('rodding and roping') on the underground and pole network. · Fault-Finding on End to End Installations including UG, Dropwire, Splitters, Customer Endpoint · Installing, Splicing and Testing Fibre Optics · Work efficiently whilst being considerate and maintaining a clean environment and excellent customer satisfaction · Respond professionally … and effectively to all customer requests and enquiries · Comply with company fleet policy · Comply with current health and safety regulations aligned to H&S handbook, Tool Box Talks, Risk assessments and Method statements · Ensure work activities comply with current environmental regulations · Educating our customers on the services installed while more »

Entry Level Graduate Scheme (Sales, Customer Service and Account Management) Do you like facts? Fact Number 1 – Many students attend university with no discernible career plan and many decide on a career completely unrelated to their field of study. Fact Number 2 – There is an abundance of fantastic more »

profile clients in the defence and military aerospace sectors specifically advanced weapons technology Working directly under the Commercial Director, we are looking for a Customer Services Manager. An individual that will have all the normal responsibilities of that role, as below, but who is going to be part of … a great change within the business. The company is looking to become very much more accountable to it's customers, offering a level of service that is valued and appeciated and in turn, will help in driving the reputation and capability of the whole organisation. So we are looking … them and offering a sense of genuine purpose behind the role and the people in your team. You will set the highest standards for customer excellence, transforming the current customer experience across multiple areas by implementing new business activities. Communicating across internal and cross departmental divisions, external customers more »

join them on an initial 6 - 12 month contract . The successful candidate will work remotely and focus on developing AI-powered chatbots for customer help and internal processes, specifically in finance and programming. The role involves leveraging cutting-edge AI tools such as AWS Bedrock, Azure AI, Claude … and effective solutions. The client falls within Small company definition, therefore are IR35 exempt. Key Responsibilities Design, develop, and implement AI-driven chatbots for customer support, internal finance processes, and programming assistance. Collaborate with cross-functional teams to understand requirements and deliver tailored AI solutions. Utilize platforms like AWS … and similar platforms. Experience with natural language processing (NLP) and machine learning (ML) techniques. Familiarity with integrating AI models into business processes, particularly in customer service and finance. Ability to work independently and manage multiple tasks effectively in a remote setting. Excellent problem-solving skills and attention to more »

You The ideal candidate will have extensive experience in credit management and the capability to build robust relationships across various functional areas including Sales, Customer Service, and Finance. A proactive approach, strong negotiation skills, and risk management abilities are essential. You must possess keen analytical skills, advanced proficiency more »

people-first culture with fantastic career development opportunities. Our client is looking to add a B2B Order Management Specialist German Speaker (remote) to their customer service team. In this role, you will manage the end-to-end O2C process from order receipt, through to fulfilment, shipping, delivery and … EU and act as the face of the business Monitor product availability and communicate any issues around shortages, cuts and potential backorders Track the customer order journey against an agreed set of KPIs and SLA Contribute to process development and continuous improvement within customer service itself What more »

Requirements of a Internal Sales Support Manager – Sat Comms & Broadcast: - Strong background in technical knowledge of Sat Comms and Broadcast products and systems - Excellent customer service and communication skills - Able to understand customer requirements - Work closely with external sales and operations - Strong attention to detail - Support large … projects including customer bids/tenders - Experience of SAP Business 1 system would be desirable Benefits Package of Internal Sales Support Manager – Sat Comms & Broadcast: - Competitive salary - Company Pension Scheme - Private Medical Care - Monthly Commission scheme - Annual Bonus scheme - Modern offices and on-site facilities This is an exciting more »

passionate about taking their insurance career to the next level. By becoming part of our dedicated teams, you will be empowered to provide unparalleled customer service and offer clients optimal insurance solutions. We are currently recruiting Account Handlers and Claims Handlers with Commercial Insurance experience. With opportunities in … Croydon, Dover, Leighton Buzzard, Maidstone , Lakeside, London, and Sevenoaks with hybrid working arrangements to suit your lifestyle. If you're passionate about delivering exceptional service, building robust client relationships, and have a natural curiosity for business dynamics, we invite you to connect with us. Choosing Howden means choosing growth … based working. A collaborative setting led by seasoned insurance leaders. The opportunity to significantly influence client outcomes. Ownership of portfolios, ensuring the utmost in service excellence. Evolving into trusted advisors through continuous learning. Making well-informed decisions and maintaining meticulous records. What You Need: Essential experience in Commercial Insurance. more »

for an Applications Engineer to work at our brand new site on the Questor Estate, Dartford within the Engineering team. Key Responsibilities • Providing exceptional customer service and a proactive approach • Product application and technical support to customers and colleagues on exciting and new product development, biased to Aftermarket … Fleet business throughout Brigade Group. • Troubleshooting and customer support • Applications engineering • Preparation of application documentation including CAD technical drawings, specifications, and installation instructions • In house assembly/modification of products • Preparation, maintenance, and reporting of technical detail for application installations/projects. • Support the development of an applications database … per month • Pension – Up to 5% matched • Private Medical Heath via Benenden Health • Eyecare Vouchers + Vouchers for Glasses • 4 x Death in Service • Employee Assistance • 25 days (Increasing by 1 day every 2 years) Please find the full job description and candidate privacy policy on the career page more »

unexpected behaviours and answers questions about the Zest application and platform. Key responsibilities Coordinate and administer queries in the Zest helpdesk system Respond to customer enquiries within Service Level Agreements, communicating work estimates and any associated costs Provide proactive and timely updates and effectively managing and progressing allocated … data protection Responsibly handle, classify and manage all information, whether internal or received from external parties. Ideally you'll possess the following qualifications Proven customer service experience A self-starter, with an aptitude for learning and a keenness to progress Excellent time management skills and an ability to more »

fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born. As collaborative creatives, we take … To join our vibrant and fast-growing business, you will: Have proven experience working in an IT Support role, or similar position, with a customer-first mindset Be confident multi-tasking and prioritizing tasks, in a fast-paced environment Understand Networking fundamentals and strong knowledge of systems Be proficient more »

Already Graduated in 2023 ? (or perhaps 2022) Perhaps you have had some experience in a customer service role? Or worked in retail and hospitality providing first class customer service? Its not unusual that after graduating you may not entirely be sure what your career options may more »

line technical support to our customers (major water utilities) using our leading-edge Remote Telemetry Devices (RTU's) and you will be joining the customer technical support team. These include battery and DC powered devices and can be across a wide range of applications and geographical regions. A customer … and Product Management teams to provide world-class support to our customers that delivers right first time and delights our customers. Principal Accountabilities: • Technical customer support • Lead customer service for this solution to customers, driving customer satisfaction and delivering to SLAs • Develop and maintain clear communication … to customers and internal departments. • Provide clear easy to follow user documentation/instructions to customers Education/Experience: • Degree in Engineering or equivalent • Customer-facing skillset managing internal & external stakeholders • Experience of working with industrial embedded devices • Electronics hardware knowledge is essential • Experience of industrial protocols e.g. DNP3 more »

and loggers. These include battery and DC powered devices that are used across a wide range of applications and geographical regions. This is a customer focused role requiring a strong technical background, to provide front line support to assist with resolving technical queries and issues they experience with our … and Product Management teams to provide world-class support to our customers that delivers right first time and delights our customers. Principal Accountabilities Technical customer support products Deliver customer service for this solution to customers, driving customer satisfaction and delivering to SLAs (include the full definition … to customers and internal departments Provide clear, easy-to-follow user documentation/instructions to customers Education/Experience : Degree in Engineering or equivalent Customer-facing skillset managing internal & external stakeholders Experience of working with industrial embedded devices and sensors Electronics hardware knowledge is essential Help desk ticketing systems more »

Role: Returns and customer support Technician Location: Tadworth, Surrey - fully onsite role Salary: £27,000 - £33,000 ** This role is exclusive to PeopleSource so you MUST apply for this role via this advert** This is an exciting opportunity within our customer technical support team to join our journey … ancillary parts. These include battery and DC powered devices that are used across a wide range of applications and geographical regions. This is a customer focused role requiring good organisation, analytical and communication skills to provide feedback to customers and reporting KPI’s to the business. The role will … technical qualification in an engineering discipline, (preferably electronic engineering or computer science). Ability to interpret engineering documents, including drawings, bills of materials etc. Customer-facing skillset managing internal & external stakeholders MUST have a technical awareness and organisation skills Goods in and Goods out experience is desired Personal Qualities more »

A quick look at the role The Service Desk Analyst provides 1st line support for all IT, telephony, network and application issues across the group. All incidents must be logged, managed and resolved within agreed SLAs and where necessary escalated to senior colleagues. You will have excellent communication skills … a passion for customer service and be a quick learner. This is an office based role and the Service Desk’s opening hours are 7am to 6pm, Monday to Friday so we operate a rota to cover those times. Your core responsibilities Handle customer incident or … Incidents and requests with regular updates to end users until the point of resolution Log tickets with the relevant third parties Comply with current Service Desk standards, policies, and procedures Establishes and develop relationship with other IT teams through frequent and constructive communication Identify/implement process improvements Update more »

7500. base salar y Our client is a leading provider of cloud communications solutions. They help businesses across the globe to enhance their customer engagement and experienc e.From their omni-channel cloud contact center solution to their bespoke integration systems, they use cutting-edge technology to transform communications and … make mass personalization a reality. This includes their development of AI and propensity modelling to create the seamless end-to-end customer journeys that inspire loyalty and power the success of organizations worldwid e. What we are looking for ... We are looking for STEM graduates with a genuine … area. Location... This role is based in our head office in Berkshire. Key responsibilities of the role... Maintaining ownership of incidents from the initial customer report to resolution. Prioritising and categorising faults promptly, escalating to other teams in the business where necessary. Delivering software or infrastructure updates. Following appropriate more »

sits within an experienced team who are all responsible for supporting, maintaining, and implementing all aspects of the IT infrastructure. Role & Responsibilities: Provide excellent customer service and be the first point of call for IT support queries from internal staff, this could be via phone, email, Teams, and more »