1 to 25 of 30 Support Analyst Jobs in the South East

IT Support Analyst - Guildford - Permanent - £35,000 - Onsite 5 days per week An exciting new opportunity has become available for an IT Support Analyst/IT Support Specialist to come on board working for a leading law firm in Guildford on permanent basis Providing a … professional and consistent level of telephone and desk-side support to the Guildford office, and other offices as required Assisting with providing support to the firm by telephone and remote control as required Ensuring all requests are accurately recorded and responded to within a timely manner Assist in … and troubleshooting of multi-functional devices, printers and secure print/cost recovery system Promoting the use of IT to staff Liaising with Technical Support team and third-party maintenance suppliers Imaging and maintaining laptops Deployment and maintenance of mobile devices Administration of the telecoms systems Good knowledge of more »

IT Support Analyst Conrad Energy are currently recruiting for an experienced 1st line IT Support Analyst to join their growing team. About Conrad Energy Ltd Our energy solutions directly address the energy trilemma (security, sustainability and affordability), enabling the UK’s transition to a low carbon … new starters and offboarding leavers Maintain an asset registry and manage user device lifecycle Managing incidents and requests through the service management tool Provide support for a wide range of Microsoft applications, software & hardware Maintaining governance standards across all IT service management processes Liaise with the team to communicate more »

Job Title: Applications Support Administrator/Analyst Location: Office based in Ringwood, Hampshire Hours: 37 hours per week, Monday to Friday Rewards & Benefits: Competitive salary, benefits plus excellent Colleague rewards and ongoing investment into your personal development. About the role As our new Applications Support Administrator/… Analyst, you will provide an in-house systems administration, analytical and service desk response for Churchill Retirement Living hosted operational applications which include; MRI Qube PM, Coins and Civica CX/Keystone. The Applications Support Administrator/Analyst will report to the Application Support Manager and … documenting resolutions and actions undertaken. Escalating and managing service tickets as needed with the relevant third party suppliers. Working with the training academy to support the onboarding of new application users. You will be based daily at our Head Office in Ringwood with office hours as 9.00 - 5.30 Monday more »

Role: As an 2nd Line Engineer specialising in either Office 365 or infrastructure here at COPC, you will be responsible for providing advanced technical support and troubleshooting for staff and students. The role involves managing and maintaining the colleges IT systems, including Office 365 applications, ensuring their optimal performance … and security. You will address escalated issues from the 1st line or support, perform system upgrades and collaborate with the other IT professionals to implement new technologies and solutions. Additionally, you may be conducting training sessions to enhance users proficiency with Office 365 tools and maintain documentation for IT … performance Configure and manage user accounts and permissions within Office 365 and other systems Perform regular systems backups and disaster recovery operations Provide technical support for hardware issues and conduct routine maintenance and updates Collaborate with vendors and external partners for advanced troubleshooting and procurement of new technologies Represent more »

Are you an IT Support Analyst who lives locally to Basingstoke? Do you want to provide support to a large business across multiple offices? Location: Basingstoke 5 days a week on-site Salary: £25,000 - £30,000 + Benefits Interview process: 2 stages Youll be responsible for … 1st and 2nd line support across multiple offices Provide desk support Managing onboarding and offboarding of staffs IT systems and improving processes Youll have: At least 6 months experience as an IT Support Analyst Experience with Microsoft Products including Windows and Microsoft 365. Ideally, experience with more »

is an organisation that operates within the retail sector based in High Wycombe. They are currently looking to hire a 1 st Line Retail Support Analyst to join their expanding Helpdesk team. The main purpose of the role is to provide excellent technical support, customer service and … advice on all in-store technology related issues. In this exciting role, the IT Support Analyst will provide technical support to European and UK clients, DA, Field Consultants and store staff via phone or email as a first point of contact, whilst following SLAs and escalating complex … Keeping up to date with information on new promotions, technology changes, ongoing major incidents, and software updates. Escalating trending issues reported to the technical support desk during calls to senior team members and the Senior Technical Lead. The ideal candidate will have experience of working in a busy retail more »

social care organisations, our work impacts millions of lives every da y . What we do matters. What will I be doing? As a Support Analyst you will provide expert service desk to service desk support for our clients, ensuring that any issues with our clinical software … initiative to process and prioritise faults, working with product and development teams across the business to fix more complex problems. As one of our Support Analysts you will use your SQL skills to interrogate databases and examine the logs that sit in the back end of our leading solutions. … What are we looking for? To be a successful Support Analyst you should have: Strong SQL skills An ability to use your initiative and think creatively Analytical, organised and methodical ways of working Knowledge of ticketing systems or methodologies Great attention to detail The ability to explain and more »

IT Support Analyst Location: Basingstoke Salary: £25,000 - £30,000 Role: The role will provide world class first and second line internal IT support to all on-site and remote staff across the Fortius Group. This will involve the management of on-site and third party/… remote cloud systems to facilitate the support whilst providing excellent customer service and communication. The role is a key part of enabling IT to deliver the strategic objectives for the group. Role Responsibilities: Strive to deliver 100% uptime for our hosted and internal IT services Provide, first and second … line support for company employees across the group Provide Desk side support where required to support end users Overall responsibility for the progression of IT tickets allocated to the individual Management of starter and leaver processes to ensure new recruits are onboarded and offboarded successfully Assist with more »

Are you an IT Support Analyst who lives locally to Basingstoke? Do you want to provide support to a large business across multiple offices? Location: Basingstoke – 5 days a week on-site Salary: £25,000 - £30,000 + Benefits Interview process: 2 stages You’ll be responsible … for: 1st and 2nd line support across multiple offices Provide desk support Managing onboarding and offboarding of staff’s IT systems and improving processes You’ll have: At least 6 months experience as an IT Support Analyst Experience with Microsoft Products including Windows and Microsoft 365. more »

Piccadilly One is working with a successful UK organisation that is currently looking for a well-rounded IT Support Contractor to join its IT Support Function. This role is offered on an Inside IR35 basis, Hybrid Working available, 3-6 months. Tech stack and duties below. Responsibilities Provide … for customer engagement. Maintain a high level of customer service, understanding the impact issues have on customers and our business. Adhere to, promote, and support the business's Information Security policies. Work closely with fellow IT Support Analysts to share information and knowledge. Ensure the correct procedures are more »

Executive/VIP Support Analyst Milton Keynes - Onsite minimum 2 days a week 3 month contract Inside of IR35 £250 MAX My client, a large Bank, is looking for a IT Support Analyst who has extensive experience with Executive and VIP Support. Executive Support provides … a ‘front-to-back’ support service to a customer base of the Top 200 most senior & influential directors and executives in the bank, including the CEO, Chairman and Executive Committee, resolving all the Executives IT needs, in a fast and efficient manner, whilst always maintaining calm and in control. more »

An exciting opportunity has arisen to join a world-leading pharmaceutical organisation! SRG is seeking a graduate BTS Support Analyst for our client. If you're currently studying or have recently graduated in Computer Science/IT/Business Computing, this could be the opportunity for you. Initially … is based out of offices in Maidenhead on a hybrid working arrangement of 3 days on site after a qualifying period. As a BTS Support Analyst, you will actively support the Business Technology Solutions, Office of Ethics and Compliance, and Documentation Center teams. You will be responsible … for coordinating deployment activities for the UK business teams on the Veeva platform and the Master approval tool. Providing first-line support to users where accuracy, pace, and responsiveness are key. This work will provide an excellent opportunity to gain insights into the organization's structure, giving exposure to more »

2nd Line Support Analyst - Milton Keynes - Consultancy - £30,000 - £35,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner, is looking for an experienced 2nd Line Support Analyst to work with several of their key clients. Role & Responsibilities: Taking ownership and managing tickets … through resolution or escalation Provide technical support to end users. Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's. Be … a point of escalation for first line support calls. Have a high level of technical ability which you are happy to share within a team framework. Have a high level of professional responsibility. Maintain a professional demeanour. Skills & Experience Required: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google more »

2nd Line Support Analyst - Leighton Buzzard - Consultancy - £30,000 - £35,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner, is looking for an experienced 2nd Line Support Analyst to work with several of their key clients. Role & Responsibilities: Taking ownership and managing tickets … through resolution or escalation Provide technical support to end users. Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's. Be … a point of escalation for first line support calls. Have a high level of technical ability which you are happy to share within a team framework. Have a high level of professional responsibility. Maintain a professional demeanour. Skills & Experience Required: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google more »

Here at EMIS we are looking for a Customer Service Analyst to come and join our customer driven, diligent and collaborative team on a permanent basis. With our technology product FourteenFish specifically tailored for different healthcare professionals, were supporting everyone from GPs, paramedics, nurses, and midwives to practice managers … trainees and appraisers. Providing an outstanding customer experience is essential, as you will proactively work with the Service Desk team to support these medical professionals across UK professionally diagnosing and resolving issues within our bespoke software. This is the perfect opportunity if you are looking to break into the … technology industry but perhaps a little unsure of where to start. This doesnt mean we need you to have previous technology support experience, we can teach you that, but the roles will see you have a more technical focus and will provide you with an abundance of great skills more »

is a Prominent energy company headquartered in the UK. They provide critical power and services to the National Grid and commercial clients. With the support of I Squared Capital, the company manages a network of over 65 energy facilities across the country. JobDescription: ???? Facilitating the onboarding process for new … for departing staff. Maintaining an asset registry and overseeing the lifecycle of user devices. Handling incidents and requests via the service management tool. Providing support for a diverse and continually evolving range of applications, software, and hardware. Upholding governance standards across all IT service management processes. Collaborating with management … lifecycle. Logging incidents and faults, categorising andescalating them as necessary. CandidateProfile: ???? A minimum of 2 years' experience in a similar role,such as IT support or service/help desk. Previous hands-on and on-site experience. Proficiency in troubleshooting network issues at the user level. Familiarity with Microsoft more »

To handle incoming technical support incidents requests and changes. * Management of personal call queue ensuring calls are closed in a timely fashion. * Provide updates and ensure ongoing customer communication is maintained. * Resolution of calls ranging from simple password resets to complex server queries. * Escalation of calls to 3rd Line more »

AZURE DATA MODELLING - MS Excel, Access and Crystal reports. This is a job for someone with at least 5 years experience as a Systems Analyst Application Support or Data Modelling to develop solutions and implement software and IT services to enable growth and improve efficiency across the business. … third-party development contractors employed to perform ad-hoc projects. Develop bespoke small in-house applications. Supporting pre-existing applications and provide second line support for implemented systems. Engage with the entire organisation to ensure the successful, in-budget, delivery of projects. Create user manuals and provide training to more »

Helpdesk Support Analyst needed for this Brentwood based FinTech. This role is ideal for someone who thrives in a supportive and fast-paced environment and is committed to providing exceptional customer service. Key Responsibilities: Provide first-level contact and problem resolution for all users with software and application … problems. Resolve as many user-reported problems as expertise permits using available tools and following procedures and policies for the handling of support cases. Escalate unresolved calls to appropriate support team member. Document incident resolutions and maintain logs of the issues handled or escalated. Work with vendor support … of the help desk. The right person will have a good mix of: A minimum of 2 years' experience in a helpdesk or technical support role. Proven track record in supporting customers/clients effectively. Excellent problem-solving skills and a strong customer-oriented focus. A proactive approach to more »

Software Support Analyst needed by this leading fintech business based in their Brentwood head office. The Software Support Analyst will be responsible for providing 1st and 2nd line application support to their clients on their key application. The role involves troubleshooting, diagnosing, and resolving issues … and delivering world class customer service to their clients Key Responsibilities Provide first and second-line support for application issues, including identification, logging, analysis, and resolution. Collaborate with IT and business stakeholders to understand system requirements and business processes. Monitor application performance, prepare maintenance plans, and execute upgrades. Document … all technical issues and resolutions in the support knowledge base. Assist in the training of users on the effective use of systems. They right person will have: Proven experience in application support or a similar role. Excellent problem-solving skills and attention to detail. Ability to work independently more »

Data support Analyst 37,000 - 40,400 Per Annum (depending on experience) 37.5 Hours Per week - Standard Schedule - 5 days on/2 days off Location- Fawley - Hampshire The Business Line is looking for Engineering Focused Data Analyst - MS Excel with VBA understanding or equivalent. About the … role: Primary customer point of contact for ALL questions related to 'Data': data troubleshooting, configuration management support, data heath check monitoring and reporting, data bulk loads for project/new integration/cleansing/updates/migrations, integration specs for inbound & outbound data flow/connector with other systems. … data management tools and processes, MoC data testing and troubleshooting. Position will receive direction and support. This position level would typically include junior Data Support Analyst performing mostly basic tasks. Desired skills and qualifications: Strong level of relational database concepts, ability to write complex SQL queries and scripts more »

JOB TITLE: MS CRM Support Analyst Type: Permanent Job Purpose: We are looking for an experienced Microsoft Dynamics CRM Support Analyst with a proven track record in delivering 1st line support. Your primary focus will be to work as part of a technical team. This position … is responsible for providing specialist support on our Dynamics 365 based systems. You will be the first point of escalation, and your key responsibility of this role is to take control of client requests, queries and problems and carry them through to resolution. The position requires solid technical aptitude … of the business and wider technology team. Primary Tasks- * Provide helpdesk services to both our clients and the CRM team * Manage and progress client support calls * Document clearly problem description, each activity and solution in the helpdesk for each case * Perform in-depth analysis of customer issues to determine more »

Job Description Senior IT Infrastructure Support Analyst - Milton Keynes Our Client is looking to recruit a Senior IT Infrastructure Support specialist with at least 5 to 7 years experience having come up the ranks from 1 st level support through to 3 rd level support more »

Job Description Infrastructure Network Support Analyst We are looking for an experienced Network and Infrastructure Support Analyst with at least 5 to 7 years solid hands-on expertise. Must be able to technically as well as manage all the day to day tasks as part of more »

MAIN FUNCTIONS Primary customer point of contact for ALL questions related to 'Data': data troubleshooting, configuration management support, data heath check monitoring and reporting, data bulk loads for project/new integration/cleansing/updates/migrations, integration specs for inbound & outbound data flow/connector with other … data management tools and processes, MoC data testing and troubleshooting. Position will receive direction and support. This position level would typically include junior Data Support Analyst performing mostly basic tasks. SKILLS AND QUALIFICATIONS Strong level of relational database concepts, ability to write complex SQL queries and scripts against … highly abstracted model, experience in IT Change Control support with complex framework of integrations, ability to map logical/physical data models, gather/analyse/compare data via (tableau, excel pivot, access), be familiar with the data profiling concepts. Education BSc in Science, Engineering or Computing, and/ more »