data quality, and performance. Experience in creating and managing Data Warehouses and writing detailed reports for senior managers. Personal Attributes: A strong focus on customerservice, anticipating and meeting customer needs proactively. Ability to manage a team efficiently, prioritizing workloads to meet internal and external deadlines. Enthusiasm more »
are seeking a skilled and experienced Heating Engineer, ideally with Air Source Heat Pump (ASHP) experience to join a leading renewables client within their service and maintenance division. As an ASHP Engineer, you will be responsible for the maintenance and repair of air source heat pump systems for residential … maintenance and repairs performed, including details of equipment used and work completed. Ensure compliance with relevant regulations, health and safety guidelines, and industry standards. Customer Support: * Provide excellent customerservice by effectively communicating with clients, addressing their queries and concerns, and offering professional advice on energy-efficient more »
Bristol, England, United Kingdom Hybrid / WFH Options
WR Logistics
about progression as well, you will work and learn alongside your colleagues and really grow into your role. The role itself involves lots of customerservice and excellent IT skills are a must. You will be part of team routing imports and exports via road freight to and … contribution 26 days per year working from home Private health care Road Freight Coordinator Role: Effectively manage Road Freight Imports and Exports An exceptional customer care standard at all times. Communicating daily on the phone. Ability to build relationships and increase business with existing clients. Invoice jobs on completion … Excellent administration Road Freight Coordinator Requirements: Excellent IT skills Excellent CustomerService experience Degree Educated #FREIGHTJOBS #FREIGHTJOBS WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in more »
The Opportunity: Our client is looking for a First Line Support Analyst who is technically skilled and has high customerservice skills. Personality and attitude key to this position, you will be the face of the IT department and being able to work with people is crucial. This … MAC IOS and Active Directory administration Exposure to Cloud technologies as well skills in Office 365, Microsoft Exchange, SharePoint and Teams Strong soft skills, customerservice skills or an ability to develop relationships Well organised, strong communication skills and an analytical problem-solving approach Role and Responsibilities: Servicemore »
Greater Bristol Area, United Kingdom Hybrid / WFH Options
DiverseJobsMatter
career journey as our Application Experience Specialist in Bristol on a full-time, permanent basis (37 hours per week). As part of our Customer Contact Services Department, you will be responsible for supporting the application process for both car dealerships and customers across phone, email, and live chat. … Ultimately, your role is to deliver an excellent end-to-end service to our customers. This is a varied role where you will have the chance to work with other areas of your team and the wider business. The shifts are based on a 4-week rotation … the company just around the corner! Communicator : You’ll be a wonderful listener for customers, meeting their needs by problem-solving, and taking a customer-focused attitude, putting their experience at the center of your thought processes. You’ll also communicate clearly with customers, dealers, and internal stakeholders, whether more »
C#, Cloud Platforms or Database Services A Strong communicator with the ability to influence at all levels, developing sustainable internal & external relationships providing excellent customerservice The individual will drive improvements in the quality of SQL databases. Commutable to Tewkesbury. Reference Number: BBBH (221769) To apply for this more »
working overhead and underground using both OR PIA and client specific network. Activities will include using ABF equipment, plant equipment, backfill and reinstatement within customer boundaries. Working with Circet Circet Ireland & UK have built an ever-growing portfolio of specialist services. We are leading providers to the Telecommunications, Transport … equipment. Complete intrusive surveys ('rodding and roping') on the underground and pole network. Fault-Finding on End to End Installations including UG, Dropwire, Splitters, Customer Endpoint Installing, Splicing and Testing Fibre Optics Work efficiently whilst being considerate and maintaining a clean environment and excellent customer satisfaction Respond professionally … and effectively to all customer requests and enquiries Comply with company fleet policy Comply with current health and safety regulations aligned to H&S handbook, Tool Box Talks, Risk assessments and Method statements Ensure work activities comply with current environmental regulations Educating our customers on the services installed while more »
Gloucestershire have an exciting opportunity for a Fire & Security Engineer to join their team. This is a Field based role carrying out installation, commissioning, service and maintenance of electronic fire & security systems. Main Duties: Installation, commissioning, service and maintenance of electronic fire & security systems Working to quality system … years experience in the Fire & Security industry - CCTV, Intruder, Access Control, Fire Alarms etc IT/Computer Literate Pro-active problem solving skills Excellent customerservice/communication skills Full UK Driving Licence Package: £30,000 - £38,000 per annum Vehicle & Fuel Card Phone, tablet & laptop Career progression more »
Position Name: Customer Support Analyst Permanent Location: Remote - Preferable to be based in Bristol area Skills: Application support experience, SQL, previous experience with TFCloud/Technology Forge Cloud software About Civica: We’re Civica and we make software that helps deliver critical services for citizens all around the world. … whilst making a real difference to people and communities. Role duties - To provide 1st and 2nd line support to the Civica Property Management’s customer base. To log, monitor, respond, investigate, and provide accurate application guidance on reported incidents and requests for service. Ensuring support calls are managed in … accordance with the impact and urgency and contractual Service Level Agreement, whilst ensuring a high level of customerservice throughout. To provide education to the customer base in the form of written Knowledge Base Articles and videos. Skills/Experience required - Educated to A-Level standard more »
Role: 3rd Line Service Desk Engineer Role Type: Permanent Location - On-site Gloucester Salary - £38,000>£42,000 The 3rd Line Service Desk Engineer is responsible for providing all levels of technical support to remote and onsite customers with a managed service contract. They will also provide … support to 1st and 2nd line service desk engineers. The successful candidate will be responsible for achieving and maintaining good working relationships with customers and providing a high level of customerservice for all support queries whilst adhering to all service management principles. The role will … and working with Technical Architect and/or Solutions Architect to create IT solutions that meet those needs Maintaining 95% or above on our service desk SLA agreements Maintaining the business IT network, ensuring that any items of risk are highlighted or removed from the infrastructure Answering incoming telephone more »
Bristol, England, United Kingdom Hybrid / WFH Options
Computershare
world of potential We’re looking for an energetic, dynamic people leader to join the team. You will lead a team of highly motivated customerservice professionals, striving to develop and empower them to deliver world class customerservice while balancing client service demands. You … regions and representing our Centre of Excellence. As part of the Contact Centre Leadership team, you will play an integral part in enhancing our customerservice offering across all our communication channels. We’re looking for someone who can grow, develop, and shape the team you’re working … A role you will love You will take responsibility for your team’s contribution towards the success of the Contact Centre’s operational and service delivery goals, delivering excellent customerservice whilst achieving client service level criteria, management, and development of your team members, ensuring high more »
and contact potential customers to generate leads Present, promote, and sell services to existing and prospective customers Establish, develop, and maintain positive business and customer relationships Achieve and exceed sales targets and KPIs Coordinate sales effort with team members and other departments Maintain accurate records of all sales activities … in the CRM system. Skills: Degree educated to Bachelor’s or higher Excellent verbal and written communication skills Strong customerservice orientation to provide exceptional service Sales acumen to drive revenue growth Effective time management skills to meet deadlines Organisational skills to manage multiple tasks efficiently Self more »
Chippenham, England, United Kingdom Hybrid / WFH Options
Niche Recruitment Ltd
a leading organisation that offers great financial incentives and career development opportunities? We may have the perfect role for you! The Company: A full-service tech solutions provider. Global leaders in their industry. Rapid growth due to continued success. Progressive employer with promotion and incentive opportunities. Package … offered after training. The Role: Prospecting and onboarding new clients and nurturing existing clients. Engage with prospects through cold calling, emailing and LinkedIn. Expand customer base across the UK. Build strong rapport with clients, thinking on your feet and problem-solving. Work alongside an assigned mentor to maximise your … potential and accelerate your career development. About You: Experience in a client or customerservice role. Proven ability to organise tasks with exceptional attention to detail. Excellent communication skills and a customer-centric mindset. Strong time management skills. Capability to work effectively as part of a team. more »
and maintaining long-term client relationships. • Representing the company’s products with a real, genuine passion! What you'll need to apply • Previous sales, customerservice, retail or similar experience is advantageous. • Be able to reliably commute to the office in Chippenham. What you'll get in return more »
Wiltshire, England, United Kingdom Hybrid / WFH Options
Blank Space Recruitment
with clients in a wide range of sectors offering full event planning from concept to completion. As well as this their venue sourcing teams service small to large scale complex venue and accommodation bookings for events across the globe, with dedicated and long standing client and venue partnerships. The … have a passion for events and be keen to working within a busy and fast paced role. We are looking for excellent client/customerservice experience as well as strong attention to detail and systems admin skills. Would suit an event manager looking for less travel. Role more »
Control Systems (ICS) used within the nation’s critical infrastructure cyber-landscape. Assess the robustness of cybersecurity architectures, technologies, and procedures being implemented within customer facilities. Design comprehensive technical solutions that meet client requirements and implement the appropriate tools, technologies & processes to mitigate critical security risks (e.g., system and …/800-82, ISO 27001, IEC 62433, HSE OG-86, NIS-D etc. Experience and good understanding of Capula’s capability, markets and service offering. Able to demonstrate stakeholder management and the ability to develop effective relationships at all levels. Build and maintaining strong relationships with internal and external … customers and key business stakeholders. A drive for outstanding customerservice and high performance culture. The ability to gain and maintain SC clearance. Desirable Requirements: Comfortable at operating in an engineering and non-engineering environment, meeting specific accountabilities. Experience with the design and delivery of Operational Technology Target more »
which are capable of wider sharing and collaboration across all customers. Key Responsibilities: Supporting the Managed Services team in ensuring Logiq meet their contractual Service Level Agreement obligations. Undertaking technical activities, operating, managing, securing, and optimising a cloud-based Microsoft 365 service portfolio, including client-specific, on-premises … SaaS platforms. Immediate administration and service support of a growing client & user base (currently c2,200 users, which we expect to exceed c3,000 during 2024). Enabling continual improvement through overseeing and supporting the life cycle of the technology platforms and implementing new capabilities. Design and implementation of … solutions in support of the delivery of technical components required in customer proposals. Essential Skills: Experience in a service orientated technology platform support capability. Proven experience in the design, execution, and optimisation of Office 365 & related services including: Microsoft Intune Microsoft SharePoint Online/OneDrive Microsoft Entra and more »
Carebeans is looking for an enthusiastic individual to fill the position of an Apprentice Technical Customer Experience Hero – ensuring our customers have a great experience. Role A good understanding of technology PCs, phones and software products Testing new releases of the software, feeding back issues and working closely with … the development team Experience in customerservice in software and technology. Has good communication skills and a desire to help. Is a problem solver and wants to take on some responsibility. aAbonus would be that they have worked in the social care sector. Some technical training or experience … system and generating invoices. Chasing up customers who haven’t paid. Managing customers' lockdown software on their devices. Assisting the financial controller. Provide top customerservice and assist customers with their queries. Who would be the right person for this role. You may already have a care background more »
Duties include booking customers in for eye tests, pre-screening, recommending suitable frames. We are looking for individuals who are enthusiastic about providing great customerservice and would like to pursue a career in optics. Role By giving customers top-notch advice (as well as a warm welcome … Duration 18 Months Positions Available 2 Closing Date Sunday, 23rd June 2024 Start Date Monday, 1st July 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »
iRecruit4 is representing a prestigious company in the Swindon area with a with a reputation for delivering high quality products and excellence in customer service. We are looking for a Senior Quality Assurance Analyst For this role as a Senior Quality Assurance Analyst your skill set will be the … procedures, especially the quality system Develop and maintain working knowledge of ISO13485 & ISO9001, MDD/MDR, GDP, ISO27001 and LSAS requirements. Support regulatory and customer audits when delegated by the QA/RA Manager/Management representative & RP. Report all issues to the QA/RA Manager in a more »
Service Coordinator £28,000 - £33,000 + Training + Career Development + Bonus Scheme Exeter (Office based position) On offer is the opportunity to join a manufacturer of materials handling solutions who are looking for an ambitious person to come on board and join the service coordinator. Required … is a Service Coordinator who will be responsible for working alongside the customerservice teams to offer top quality service to customers on a day to day basis. Roles and Responsibilities * Responding to customers and delivering support that is needed * Communication with customers and engineers * Being … the point of contact for large and small accounts * Making sure the organisational customerservice targets are set Skills, Qualifications and Experience * Service coordination experience (Preferred) * Excellent organisation and high level of detail * Time management * Multi-tasking skills * Good communicator and can build relationships Package and Benefits more »
Harrods, Stobarts, JCB, Dominos To name a few! We are looking for an Auto Electrician to provide continued support to our growing and established customer base within Swindonand the surrounding area . In this role, you will ensure the Microlise product portfolio is fully integrated into the customers assets … the installation, service and support of our product suite and peripherals both in the UK and overseas. Are you an experienced Auto Electrician or Field Service Engineer looking for a new opportunity and challenge? How about the opportunity to join a leading telematics company, who works with transport … highlights being an Auto Electrician at Microlise. You can read Jacks blog via the link here ! What will you be doing? Timely visits to customer sites to undertake the installation, service, and support of Microlise products Completing survey visits and identifying suitable solutions Completing QA visits on Microlise more »
As part of Apogees Managed Print Service, this role is to support and maintain devices within a specified client account based on site. Utilising both remote monitoring software and incident management applications the Onsite Service Assistant will provide first level service support (hardware and software). Acting … as Apogees front-line representative, the Onsite Engineer will work with the wider Apogee Account and Support teams to deliver benchmark levels of customer satisfaction through delivery of all contractual service levels. Respond to and escalate customerservice requests Mapping Desktop Print Queues and Troubleshooting Attend … Installation) including recycling Monitor a large fleet of print devices Ensuring client devises are operating correctly Reporting device performance back to the ASM (Area Service Manager) Ensuring high level of client satisfaction more »
Field service engineer required for a manufacturer and supplier of compressed air systems and pneumatics based in central Bristol BS1. Permanent, full time role £30,000 - £42,000 per annum DOE, plus call out rate 40 working hours per week paid door to door Overtime paid after 40hrs … About the role Travelling primarily within the South West but sometimes to other parts of the country Effectively diagnose mechanical and electrical faults on customer equipment Undertake planned and preventative maintenance on compressors and a range of ancillary equipment and compressed air systems Perform emergency breakdown faultfinding and repair … Install and commission compressors and compressed air systems, aluminium and steel pipework Complete necessary paperwork, such as risk assessments, method statements, service reports, timesheets or job sheets The right candidate Full UK manual driving licence Willing to undertake occasional overnight stays when traveling for work, as required Excellent communication more »
Are you ready for a new challenge in customerservice? How about an exciting role working on a military estate in support of our Army customers? Youll get to be the first point of contact between the company and the customer. Join a great team at Aspire Defence … Services The Helpdesk Operator is not like any other customerservice role, even though proven experience of working in a customerservice environment is a key factor to be successful in this role. Youll be providing a 24-hour Helpdesk Service, and so youll need … temperaments and personalities, but when youre committed to putting customers first, your focus is not the level of difficulty but in delivering high quality service that meets or exceeds expectations of both internal and external customers. Youll need to be able to assist with administrative tasks and responsibilities, ensuring more »