76 to 100 of 103 ITIL Jobs in the South West

development through IT Technical training Desirable Qualification or Experience demonstrating understanding of incident and/or project methodologies and processes such as Prince2 and ITIL Experience Essential Experience of working within a technical development or support environment Meets or exceeds all essential criteria as per experience area of the personal more »

communication, facilitation and listening skills and the ability to influence delivery within and across project teams Experience working in agile delivery teams Awareness of ITIL disciplines that govern the running of live services A self starter with a track record of delivery and good teamwork Please reach out for more more »

support Confident in building and deploying mobile devices and laptops Ability to configure and install switches and routers Great communication and teamwork skills An ITIL qualification/MCP cert or similar would be a bonus The role will be based out of the Bournemouth head office with very occasional visits more »

The role-holder will report to the IT Service Delivery Manager ensuring that IT systems are well maintained and supportable. We operate within an ITIL framework supporting and managing change of our Enterprise IT infrastructure and our IT assets accordingly. We are seeking to employ an IT Support Analyst who … to work with minimal supervision. 2-4 years of working on a busy IT ServiceDesk. 24-years experience managing and building enterprise client devices. ITIL foundation level certification or equivalent. Desirable: Strong fundamental knowledge of Microsoft Azure. Demonstrated experience of Aruba Switch configuration and support. Experience with Microsoft SQL Server more »

department management and ideas to improve things. Responsibilities include supporting and building various devices, some networking (cisco switches) and IT asset management . While ITIL v3/4 Foundation and MCP certs are desirable, emphasis lies on your hardware support, build and ability to manage and lead a key service more »

the Continuous Service Improvement Plan Ideally to be successful you will have: 3 years Release Management experience and has written release processes and procedures ITIL V3/V4 Foundation or above qualification Clear communication and is articulate Customer Service orientated Sound like you? Please apply directly for more detail more »

helping two end Clients to jointly delivery a system, working to policy and supporting all the Business Change that goes with it. Experience * PRINCE2 * ITIL * MSP * Commercial Acumen - supporting Business Cases * Business Change * Excellent Stakeholder engagement skills - dealing with all levels * Strong Defence background Due to the nature and urgency more »

Proven experience of managing complex ICT projects through to completion. An understanding of the role of IT systems in facilitating business strategy. Knowledge of ITIL processes and the use of CMDB. Prince2 Experience of working within both private and public sectors (Beneficial) What you'll get in return Salary more »

Desk team members when required and Provide enhanced support and 2nd level of incident investigation. What you'll need to succeed Education and Qualifications: • ITIL v3/v4 Foundation qualification is desirable • MCP certification would be desirable Knowledge & Experience: • 2+ years’ experience of providing team leader support in a similar more »

configuring and installing Routers, Switches and Access Points Be able to demonstrate the relevant practical skills required for this role Be methodical and accurate. ITIL v3/4 Foundation and MCP certification qualified (is desirable) Be confident in interactions with colleagues in own team and elsewhere. Demonstrate a high degree more »

MSP Experience Highley Desirable), driving licence and own vehicle Salary: £30,000 p.a + benefits Working Hours: 37.5hrs between 7:30 - 22:00 Certifications: ITIL Foundation, Microsoft (Desirable) Responsibilities: Provide remote Technical Support with occasional customer visits Provide assistance by phone, email and/or using a ticket management system … of working in a busy MSP environment Experience of configuring and supporting network devices such as Firewalls and Switches Good understanding of principles of ITIL Framework Technologies & Experience Veeam Cloud Connect Microsoft Remote Desktop Services Citrix XenApp/XenDesktop Veritas (Symantec) Backup Exec Symantec Endpoint Protection Fortinet Firewalls HPE/ more »

MSP Experience Highley Desirable), driving licence and own vehicle Salary: £30,000 p.a + benefits Working Hours: 37.5hrs between 7:30 – 22:00 Certifications: ITIL Foundation, Microsoft (Desirable) Responsibilities: • Provide remote Technical Support with occasional customer visits • Provide assistance by phone, email and/or using a ticket management system … of working in a busy MSP environment • Experience of configuring and supporting network devices such as Firewalls and Switches • Good understanding of principles of ITIL Framework Technologies & Experience • Veeam Cloud Connect • Microsoft Remote Desktop Services • Citrix XenApp/XenDesktop • Veritas (Symantec) Backup Exec • Symantec Endpoint Protection • Fortinet Firewalls • HPE/ more »

MSP Experience Highley Desirable), driving licence and own vehicle Salary: £30,000 p.a + benefits Working Hours: 37.5hrs between 7:30 22:00 Certifications: ITIL Foundation, Microsoft (Desirable) Responsibilities: Provide remote Technical Support with occasional customer visits Provide assistance by phone, email and/or using a ticket management system … of working in a busy MSP environment Experience of configuring and supporting network devices such as Firewalls and Switches Good understanding of principles of ITIL Framework Technologies & Experience Veeam Cloud Connect Microsoft Remote Desktop Services Citrix XenApp/XenDesktop Veritas (Symantec) Backup Exec Symantec Endpoint Protection Fortinet Firewalls HPE/ more »

software licensing, in particular Microsoft Volume Licensing (Desirable) Knowledge of communication technologies including remote access (Dial-up/ADSL), leased lines, and domain names ITIL V3 Foundation. Ideal Experience and Attributes Proven, effective experience in an IT support role Ability to provide effective and efficient diagnosis and logging of IT … Ability to effectively support desktop PCs (including PC hardware), peripherals, desktop/Office applications and server/Back Office applications Experience of working with ITIL processes Effective written and oral communication skills. Customer service orientation Results oriented Proactive, Flexible and Positive approach to work Respond effectively to conflicting work demands more »

GRIDSERVE is a forward-thinking, technology-enabled sustainable energy business. We are committed to delivering net zero transport at the speed and scale the climate crisis requires to prevent global temperature rises exceeding 1.5°C of warming. We #deliver net more »

and escalate issues to the management team when required. Mobility – able to travel to remote sites to provide onsite support as and when required. ITIL Foundation, possess ITIL foundation certification or experience of working within an ITIL environment. Experience in a similar role within IT End User Support (2nd/ more »

and maintain governance frameworks and adaptive cadence for effective delivery. Drive knowledge sharing opportunities to empower existing employees. Focus on enhancing Service Management Practices (ITIL V4/IT4IT), Data Governance/Management, CSDM (Common Service Data Model), and more. Adapt ITSM best practices to solve current business problems and drive … to large audiences effectively. Requirements: Proven background in Project/Programme management (PRINCE2/Agile/MSP). Excellent understanding of Service Management Practices (ITIL V4/IT4IT). Familiarity with Data Governance/Management principles. Experience with CSDM (Common Service Data Model), particularly within ServiceNow. Ability to adapt ITSM more »

discussions about high risk and complexity within constrained timescales. Optimise the delivery flow of teams, actively addressing complicated risks, issues, and dependencies. Essential Requirements ITIL qualification or be able to demonstrate a clear knowledge of ITIL policies and procedures. Demonstrated expertise in leadership and management of projects/and or more »

2nd Line Engineers, have you considered a career in Defence? This is an area that can offer you variety, strong team work, an environment that is challenging and refreshing and opportunities to climb that career ladder! If you have 1st more »

analytical skills (E). Ability to write technical documentation (D) Diligent and thorough approach to problem solving (E). Experience of working within an ITIL based service management framework (E). Understanding of the workings of a high-end IT Service Desk (E). Experience/understanding of SACM (D … . Knowledge and experience of working in a HE environment (D) Training & Qualifications: ITIL v4 Foundation (E). Snow Atlas (D). BMCHelix (E). Equality, diversity and inclusion We are an inclusive and welcoming employer that encourages a wide range of applicants. We embrace diversity and want everyone to more »

2nd Line IT Technician - Hybrid - £27,000 - £31,000 Do you have a good mix of IT support skills combined with a keen passion for everything Tech? Do you enjoy solving technical problems, developing your technical skills, ensuring tickets are more »

security monitoring & logging (e.g. Microsoft Cloud App Security). Experience with Office 365 and Azure AD security, compliance & auditing. Service Desk management within an ITIL Environment Strong customer focus and customer service attitude. Strong personal organisational skills. Desirable Skills: Experience in utilising Power BI, Forms and Power Automate to gain … business benefit. Awareness of emerging Azure services & Microsoft roadmap. Desirable Certifications, Qualifications Experience: Microsoft 365 Certified Fundamentals ITIL Foundation Company benefits include: Discretionary 10% bonus Discretionary 2k annual training fund per employee Very competitive pension scheme Virtual GP Annual Eye Test more »

work based in Exeter/Honiton/Newton Abbot. Qualifications Minimum of 4 GCSES grade C and above (including IT) Technical degree, or equivalent ITIL Certified in a professional supplier area, e.g. Microsoft, Networking, Storage, Vitalisation etc. Mandatory Experience Digital communication and network technologies, which are essential to this role. … Modern technologies that can be integrated to deliver a world- class IT Infrastructure. Understanding of modern architecture design based on ITIL principles. Public and/private sectors. Project Management. IT Governance processes. Competent communicator able to build collaborative relationships with clients, suppliers and colleagues. Excellent written, oral and interpersonal skills. more »

maintaining its integrity Third-line support to site teams and projects Writing, reviewing and maintaining processes and procedures Work with business and security frameworks (ITIL, JSP, IMM What youll bring: SCCM Administration Software distribution, OS deployment and monthly Patches Scripting PowerShell, VBS Software integration and compatibility testing In depth knowledge … application packages It would be great if you had: Application sequencing Citrix Application virtualisation APP-V, MED-V Endpoint device control Secure remote access ITIL v4 If you are interested in this role but not sure if your skills and experience are exactly what were looking for, please do apply more »

Incident/Problem Manager x 2 - ITIL - All Levels - Swindon - FinTech - New! £28,000 - £38,000 + Benefits + Bonus + Hybrid +++ 2/3 days on site per week +++ Leading organisation in Swindon requires a number of Incident Managers/Problem Managers to join its growing ITIL … Service Operations function. Suitable candidates will have the following: Circa 2 years in ITIL Service Operations with a focus on Problem Management Analytical approach to problems and excellent attention to detail Work under pressure and to deadlines Continuous Service Improvement mindset BI Tools – Ideally Power BI or EazyBI - Desirable Jira more »