IT Service Desk - Managed Services
- Hiring Organisation
- Coburg Banks Limited
- Location
- Milton Keynes, Buckinghamshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £35,000 per annum
plus Bonus A leading international technology solutions provider is looking for an IT Service Desk Operative to join its Cloud Management Centre team. Working across sectors including Finance, Manufacturing and Retail, this role sits at the heart of service delivery-owning incidents from initial logging through to resolution while … reports and customer insights Maintaining accurate records, documentation and reporting The ideal candidate will have: 4 years or more experience in Service Desk, Incident Management or Managed Services environments Knowledge of ticketing systems and 1st line support processes Strong Microsoft 365 skills Excellent communication, organisation and stakeholder management ...