26 to 50 of 94 1st Line Support Jobs in the UK

1st Line Technical Support Engineer, Bournemouth, £28,000 As a Technical Support Engineer within this software solutions company, you will play a crucial role in supporting with technical issues for customers. With opportunities to progress your career, the team fosters a growth environment … which began as a small family business and evolved into a global force. They understand the need for flexibility and as a Technical Support Engineer you will receive hybrid working, as well as private medical insurance, company sick pay, enhanced pension scheme and free onsite parking. Technical Support Engineer Responsibilities Incoming support queries from customers. Ownership of support issues. Troubleshoot, resolve, and document support queries. Onboarding of customers. Liaising with departments to resolve outstanding issues. Skills & Experience Required Network troubleshooting skills. Windows and Linux server experience. Group Policy and Active more »

Are you an experienced Technical Support Team Lead with a passion for customer service? Our client is a rapidly growing healthcare organisation committed to … improving the patient journey through innovative technology solutions. Their vision is to revolutionise healthcare delivery by leveraging cutting-edge IT Technology and processes. As 1st Line Support Team Lead, you will play a pivotal role in ensuring exceptional customer service and efficient problem resolution. You … ll lead and manage a team of talented 1st Line IT engineers and resolve technical issues related to the internally developed software. Responsibilities Leadership: Lead, mentor and coach a team of 1st Line engineers and foster a collaborative team environment. Technical Guidance: Utilise your more »

1st Line Support Engineer Edinburgh City Centre Net Talent are working with a company based in Edinburgh who are looking to hire a 1st line support engineer. This is due to an increase in customer demand and success for the … and have an appetite for problem solving and helping people. Key Responsibilities First point of contact answering calls and assisting customers with 1st line technical issues. Investigate and resolve tickets as required both remotely and on site. Setting up new customer hardware inc laptops, mobiles … and tablets Requirements 2 year’s experience handling 1st line support for Microsoft products. Relevant IT qualifications such as a degree, HND, CompTIA or similar Excellent communication and listening skills Self starter with can do attitude. Full UK driving license or in the process of more »

1st Line Support Analyst Location: Aberdeen Belcan is hiring 1st Line Support Analyst, this opportunity is important to the client's growth strategy of providing high quality engineering and project services to their clients. As an experienced IT Support Engineer, you will be providing technical support; answering support queries either onsite/phone/email and support users by providing necessary training and advice. What will you do in this position? As part of this job opportunity, you will maintain a … high degree of customer service for all support queries and adhere to all service management principles. You should be able to take ownership of user problems and be proactive when dealing with user issues and log all calls on the call logging system and maintain full documentation. Along more »

Job summary Are you a First Line Support Desk Analyst with good knowledge of MS Office 10 and 365? Would you like a hybrid working arrangement working from home as well as the office? We are looking for a Support Desk Analyst to join … workplace Experience of MS-Windows 10 and Office 365 and other established technologies. Main duties of the job About the Role: As the First Line Support Desk Analyst you will work with your IT colleagues to ensure that a user focused first line I.T. … clinical roles, a full clinical training package will be provided along with comprehensive support. Nursing & midwifery colleagues will have the opportunity to train in 1st & 2nd trimester sonography scanning, contraception fitting & STI testing. For surgical units you will gain experience in conscious sedation & general anaesthetic treatment in our operating more »

Ready to dive into cutting-edge tech? Want to provide high quality internal IT Support, where your contribution will really make a difference? Our client developers high performance software and hardware products for various industries They are a dynamic company committed to providing excellent IT solutions and support … with the latest hardware and software. 💼 Career Growth: Grow with us professionally and personally. Opportunity: Resolve tech issues swiftly to keep operations seamless. Support internal teams with top-notch IT solutions. Install, configure, and maintain devices for smooth operation. Collaborate on IT projects, driving innovation forward. Skills Needed more »

1st Line Support Analyst Location: Aberdeen Belcan is hiring 1st Line Support Analyst, this opportunity is important to the client's growth strategy of providing high quality engineering and project services to their clients. As an experienced IT Support Engineer, you will be providing technical support; answering support queries either onsite/phone/email and support users by providing necessary training and advice. What will you do in this position? As part of this job opportunity, you will maintain a … to help you with the delivery. What qualifications and experiences do you need to have already? Experience in Helpdesk support experience/1st line support. Strong knowledge of Microsoft based operating systems with emphasis on Windows desktop technologies (Windows 10) Experience using and troubleshooting Microsoft more »

1st Line Support Analyst Location: Aberdeen Belcan is hiring 1st Line Support Analyst, this opportunity is important to the client's growth strategy of providing high quality engineering and project services to their clients. As an experienced IT Support Engineer, you will be providing technical support; answering support queries either onsite/phone/email and support users by providing necessary training and advice. What will you do in this position? As part of this job opportunity, you will maintain a … to help you with the delivery. What qualifications and experiences do you need to have already? Experience in Helpdesk support experience/1st line support. Strong knowledge of Microsoft based operating systems with emphasis on Windows desktop technologies (Windows 10) Experience using and troubleshooting Microsoft more »

1st Line Helpdesk Engineer Ideal for someone with 1-3 years experience in 1st line support looking to progress £25,000 - £30,000 depending on experience Southampton, primarily office based Excellent opportunities to learn, grow and upskill in your career My client more »

1st Line Helpdesk Engineer Ideal for someone with 1-3 years experience in 1st line support looking to progress £25,000 - £30,000 depending on experience Southampton, primarily office based Excellent opportunities to learn, grow and upskill in your career My client more »

1st Line Technical Support Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off – mixture of day and night 12 hour shifts. Brief Overview of role/project: We are looking for someone with a flexible … paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1st Line Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st … through to resolution. A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer. For the successful candidate, you will be working within an more »

Are you looking to build a career in a support Help Desk Team with a company that is going from strength to … strength? Are you a resilient problem solver who thrives in high pressure situations? We want to hear from you! Air Partner are seeking a 1st line support analyst to join our friendly Bracknell office. Reporting to the Service Desk Team Lead , you will provide customer … support to improve and maintain the technology performance for all of Air Partner’s Helpdesk activities across the Group. Primarily working alongside other Helpdesk Analysts and Second Line Support Engineers, you will be focusing on Audio Visual and Meeting Room functions during client-based more »

1st Line/Application Support Analyst - Manchester - £38K Here at Venchr, we are looking for an Application Support Analyst who will be a key member of our client's Operations Team, you'll provide crucial first-class application support, directly contributing … users. In this role, you'll be the main point of contact for their support operations, handling incoming requests and providing first-line support for their apps, websites, and CMS. You'll communicate directly with clients via email and phone to resolve issues, ensuring … compliance with our SLA for timely support. Additionally, you'll manage the flow of support tickets, including escalation, and maintain ongoing communication about the status of these issues with clients. Your responsibilities will also include working closely with the Product Team to log enhancement requests and with the more »

and estates and these clients are both local and national. We are client focused and work in collaboration with our clients. The Role As 1st Line IT support, you will be part of a team handling the initial point of contact for support … as well as own transport if possible. Responsibilities You will be expected to log, categorise, troubleshoot, fix and escalate where applicable to 2nd line support. You will be responsible for primary application support covering Microsoft Office as well as numerous legal applications. You will also be … a positive telephone manner. We are also looking for someone who can work on their own initiative but operate as part of the support team. The ideal candidate will have a good understanding of the following: ● Windows 10 and 11 ● Microsoft Office 2016/365 ● Basic networking skills more »

1st Line Helpdesk Engineer Ideal for someone with 1-3 years experience in 1st line support looking to progress £25,000 - £30,000 depending on experience Southampton, primarily office based Excellent opportunities to learn, grow and upskill in your career My client … successful trading and steady growth they are re-investing into the technology teams and growing steadily in 2024. As such, they now require a 1st line helpdesk engineer with a focus on networking principles to join the team. Key skills: Excellent communication skills and comfortable in a … Tools/technologies they use: Networking, firewalls and practical TCP/IP VOIP telephony Working knowledge of Windows servers Linux or DOS command line VLANs Cisco equipment If you are interested in this opportunity and want to hear more, please contact or call 02380 765 304. Please note more »

1st Line Support Please note that this role is based in Newtownabbey, Northern Ireland. Due to the location of the company offices, you will need your own form of reliable transport Are you IT savvy with the ability to take calls and offer basic IT … so, we have a great opportunity for you to work for our client on a temporary basis initially. You will have previous experience within 1st Line Support or similar, or have a passion for IT/computer systems, eg you have built/rebuilt computers … of these shifts but you are able to swap with other members of staff if pre-agreed. The role involves answering calls relating to 1st line technical issues such as basic trouble shooting, password resets, unlocking accounts, internet issues etc. The calls will cover fault resolution, handling more »

JOB TITLE : 1st Line IT Support SALARY: £24,000 per annum Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you have … evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We are looking for 1st Line IT support candidates to help with all of their clients on all technical issues that come in by either … times ranging from 7am & 9pm. You will also be required to work 1 weekend in 6 (potentially less depending on workload). JOB SPECIFICATION: 1st Line IT Support The role sits within a very large IT service desk where you will be responsible for the more »

JOB TITLE : 1st Line IT Support SALARY: £24,000 per annum Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you have … evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We are looking for 1st Line IT support candidates to help with all of their clients on all technical issues that come in by either … times ranging from 7am & 9pm. You will also be required to work 1 weekend in 6 (potentially less depending on workload). JOB SPECIFICATION: 1st Line IT Support The role sits within a very large IT service desk where you will be responsible for the more »

1st Line Support Engineer Please note that this role is based in Newtownabbey, Northern Ireland. Due to the location of the company offices, you will need your own form of reliable transport Are you IT savvy with the ability to take calls and offer basic … so, we have a great opportunity for you to work for our client on a temporary basis initially. You will have previous experience within 1st Line Support or similar, or have a passion for IT/computer systems, eg you have built/rebuilt computers … of these shifts but you are able to swap with other members of staff if pre-agreed. The role involves answering calls relating to 1st line technical issues such as basic trouble shooting, password resets, unlocking accounts, internet issues etc. The calls will cover fault resolution, handling more »

Job Title: 1st Line Support Technician Location: Borehamwood Employment Type: Full-Time Salary: Competitive, based on experience Reports to: IT Support Manager Role Overview: As a 1st Line Support Technician, you will be the first point of contact … for our clients' technical issues. You will provide efficient and effective IT support, troubleshooting problems, and ensuring that all issues are resolved promptly or escalated as necessary. Key Responsibilities: Respond to incoming technical support requests via phone, email, and chat. Diagnose and resolve basic technical issues … the setup and configuration of new hardware and software. Perform regular system updates and maintenance tasks as directed. Requirements: Proven experience in a similar 1st Line Support or Helpdesk role. Strong problem-solving skills and attention to detail. Excellent communication skills, both verbal and written. more »

1st Line Network Support Engineer (Renewable Energy) Blackburn/Hybrid £25,000 - £30,000 + Training + Progression +Hybrid + Pension + 33 Days Holiday + Company Benefits Are you a Network Support Engineer looking to work with the latest cutting edge security … to work with the latest security products and Cyber projects. This role would suit a Network Support Engineer that has experience in 1st/2nd line troubleshooting, and looking to progress through full training in Cyber Security. The Role Laptop/Desktop Builds First/… one week from home The Person First/Second line troubleshooting experience Local to Blackburn Keywords : IT Support, IT Technician, 1st line, 2nd line, Security, Crowdstrike, Rapid 7, Training, Progression, Renewable Energy, Blackburn Reference Number : BBBH 13735 If you're interested more »

to the right engineers in-house or supporting the client directly to resolve their issue. Role Primary responsibilities: Answer helpdesk calls Help customer with 1st line issues such as password reset Setup of hardware i.e., printers, mobile phones, desktops, laptops Create email accounts and other cloud services … virus and other security software where required Creating tickets on PSA Creating quotes Remote support for customers Onsite support for 1st line tasks such as setting up desktops/laptops Training The new Microsoft Azure Cloud Support Specialist Level 3 programme … QA LIMITED Working Week Monday - Friday, 9.00am - 6.00pm. Expected Duration 16 Months Positions Available 1 Closing Date Wednesday, 19th June 2024 Start Date Monday, 1st July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Administrative skills Analytical skills Logical Team working Creative more »

1st Line Support Analyst - Initial six months FTC Are you a talented IT professional looking for a thrilling opportunity to showcase your skills? We are thrilled to present an exclusive opening for a 1st Line Support Analyst at a prestigious … brand. Working Hours: Monday to Thursday, 14:00 - 01:00 The Role: As a 1st Line Support Analyst, you will play a pivotal role in supporting our client. You will provide technical support to colleagues, assisting with systems and end-user devices. Your … all backgrounds. Our client offers a dynamic work environment where your skills and expertise will be valued and rewarded. Interested? Please Click Apply Now! 1st Line Support Analyst more »

1st Line Support Engineer - Progressive Role Gloucester Up to £22k DOE Junior Position - Suitable for candidates with up to 1/2 years experience Impressively growing MSP moving into new offices! Description The IT Support Department is responsible for supporting and maintaining our … customers IT systems and for providing efficient IT support to all business users. Responsibilities include: Providing helpdesk and onsite support for … various clients Managing own workload of tickets to ensure SLAs are met Escalation of issues to 3rd party software and systems suppliers where necessary 1st Line technical support (phone, email and in person) Installation of new hardware and software Equipment fault finding/troubleshooting, and more »

Estio Training have an exciting new opportunity for an IT Support Apprentice with Genmar IT in Bishops Stortford Herts. Excellent opportunity for you to join this support help desk team and work in a varied and busy professional environment. Role You will be working alongside the … team of currently, 9 support staff. Taking support tickets from customers, communising with the users, listening, and resolving their issues by remote access via their RMM and tracking system. Work on special projects, investigating new technology and services. Collaborating with other team members and individually. They … Week Monday to Friday. Shifts to be confirmed. Expected Duration 18 Months Positions Available 1 Closing Date Monday, 24th June 2024 Start Date Monday, 1st July 2024 Desired Skills Team working Excellent telephone manner Strong communication skills Knowledge of Windows OS Microsoft Office packages Ability to solve issues Good more »