First-Line Technical SupportEngineer A fantastic opportunity for a 1stLineSupportEngineer to work for a Health-Tech software company, that … is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a FirstLine Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will … be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for First-Line Technical SupportEngineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven more »
1stLineSupportEngineer £25k - £30k Dartford, Kent Digitech are excited to be partnered with a unique, fast-growing MSP. The business have their own private cloud and support companies across all industries from football teams to financial services to not … for-profit organisations. Due to continued growth across the business and new clients actively being on-boarded, they are seeking multiple 1stLineSupport Engineers to join the service desk. Requirements: Active directory. Office 365. Windows. Excellent communication skills. Ideally from an MSP background. They more »
Title: Contract 1stLineSupportEngineer Office Location: Kettering (Monday to Friday - 09:00-17:00) Duration: 1 month (with potential for rolling monthly extensions) Contract Type: Inside IR35 Key Responsibilities: Provide BAU IT support for Kettering warehouse, London office, and … remote users. Triage, diagnosis, & support service desk support calls Adhere to existing and new IT services policies and procedures. Provide end user support across multiple devices, including, but not limited to Windows 10/11 configuration and support MacOs configuration and supportmore »
to join a company that values teamwork 👥, communication 🗣️, and customer satisfaction? Look no further than this IT and Communications company! 🤝 Currently seeking an enthusiastic 1stLineSupport Technician to join a growing team. This role requires a self-motivated engineer with excellent communication … operating systems, Microsoft Office, and PC building within a corporate environment. 💻 As a member of the team, you'll be responsible for: Providing onsite 1stlinesupport 🏢 Working at customer sites as required 🚚 Proactive desktop monitoring 🖥️ Daily checks 📋 Hardware installation and maintenance 💾 Providing out-of … hours support where required 🕰️ At this company, they believe in investing in the staff, who all receive training opportunities, regular reviews, and incentives for certification. They choose our new recruits carefully to get the right people, and keeping staff happy and motivated means a lot to the – it more »
Job Title: 1stLineSupportEngineer Location: Stansted/Luton (2 days a week working at Stansted airport, 2 days a week working at Luton airport, 1 day a week from home) Salary: £27,000 - £30,000 per annum Job Type: Permanent, Full … committed to employing the very best individuals who can demonstrate and deliver the very highest level of customer service. About the Role: As a 1stLineSupportEngineer, you will provide exceptional 1stlinesupport to 300 users … click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; 1stLine IT SupportEngineer, SQL, IT Technician, IT SupportEngineer, IT Service Engineermore »
First-Line Technical SupportEngineer A fantastic opportunity for a 1stLineSupportEngineer to work for a Health-Tech software company, that … is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a FirstLine Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will … address has been removed by the job-board, full details for contact are available on our website). Keywords First-Line/1stline/Technical SupportEngineer/Customer Support Specialist/Help Desk Technician/IT Supportmore »
North America, Australia, and Japan, our clients operate across various sectors, including automotive, retail, technology, and rail. Your New Role As a FirstLine Network Engineer, you'll play a vital role in ensuring the smooth operation of our network infrastructure. Your responsibilities will include managing more »
A fast-growing property management company is looking for a 1stLineSupportEngineer to join their IT team as they refresh their strategy and build out the team. In this role you will work in a small team supporting end users in … Azure. This role offers the opportunity to work with senior stakeholders in the organisation and be part of a growing, innovative organisation. Responsibilities Provide 1stLine IT Support (Helpdesk and Deskside) User administration within Azure, SharePoint and Microsoft 365 Provide exceptional Service Support and Customer Service to the Acquired Business, via Deskside Support, Email and Telephone Requirements Minimum 4 years experience in 1stline/technical support Strong experience with Microsoft 365 and SharePoint Good experience working in a cloud environment, preferably Azure Excellent more »
Position: 1stLineSupport Location: Bromley Salary: £30,000 Benefit: * Company pension * Gym membership * On-site parking * Private medical insurance * Sick pay Excited about diving into the dynamic realm of IT support? A trailblazing tech enterprise with a 25-year track record of … innovation is on the lookout for a skilled individual to join their team as a 1stLineSupport Analyst. About Us: We thrive on innovation, continuously pushing the boundaries of technology for over two decades. We've been pioneers in reshaping the digital landscape, offering … groundbreaking solutions globally. Joining our team means becoming part of a vibrant community committed to excellence, creativity, and ongoing advancement. As a 1stLineSupport Analyst, you'll play a pivotal role in our mission to provide outstanding technical support to our clients. more »
Options are partnered with a leading educational organisation in Portsmouth, and are currently looking for a 1stLineSupportEngineer to join them on a permanent basis. About the company: This organisation is driven to become the employer of choice in the Portsmouth … qualifications Very competitive pension scheme Employee Assistance Programme Various retail discounts and vouchers Free parking About the role: You will provide essential technical support for staff and students, addressing and resolving IT issues. Specifically, this includes: Troubleshooting hardware and software problems, managing user accounts and maintaining network connectivity. … first point of contact for IT queries Ensuring minimal disruption to operations by swiftly resolving issues or escalating them to a higher-level support if necessary. Assist in deploying and maintaining IT equipment, ensuring all systems function efficiently. Conducting routine maintenance and updates on computer systems and software more »
Central London, Mount Pleasant, Greater London, United Kingdom Hybrid / WFH Options
Candidate Source
1stLine Cloud SupportEngineer focusing on the newest cloud services including Microsoft Modern Desktop and Azure technology. If you want to learn about cutting edge cloud and security applications and support professional services in London and beyond, we want to … range of cutting-edge technologies including Microsoft Modern Desktop, Intune, Autopilot, Power Platform and Azure. THE ROLE: An exciting opening in our Cloud Support Team with opportunities for real progression. You will provide remote technical support in a talented team, working from home 2 days a … develop your core skills and specialities for your future IT career. ESSENTIAL SKILLS/EXPERIENCE: Solid academic IT/technology background Demonstrable IT support experience, ideally MSP Knowledge of Office 365; experience supporting Outlook, OneDrive, SharePoint & Teams Proficient in supporting & troubleshooting Windows 10 & 11 & Mac Experience in Windows more »
Are you tech-savvy with 1-2 years' experience in IT support? Our client are a leading manufacturing organisation based in North-West London and they are looking to take on a Service Desk Analyst. Working as part of the Service Delivery Team to provide a high level … of support and service delivery to employees, undertaking analysis, diagnosis and resolution of incidents and requests. Accomplishing project objectives by planning project activities, evaluating implementation and progress. Key Responsibilities: Being the first point of contact for all IT-related support for the firm, ensuring that each … limited to: PC’s, Laptops, Servers, Photocopiers, Printers, Backups, Office 365, Active Directory, Phone System etc. Previous Experience and Knowledge: 1 years’ experience of 1stlinesupport/delivery. Ideally some knowledge of ITIL and Service Desk operations. Clear communication skills using all media, tailored more »
Bournemouth, Dorset, United Kingdom Hybrid / WFH Options
Rubicon People Partnership
1stLine Technical SupportEngineer, Bournemouth, £28,000 As a Technical SupportEngineer within this software solutions company, you will play a crucial role in supporting with technical issues for customers. With opportunities to progress your career, the team … which began as a small family business and evolved into a global force. They understand the need for flexibility and as a Technical SupportEngineer you will receive hybrid working, as well as private medical insurance, company sick pay, enhanced pension scheme and free onsite parking. … Technical SupportEngineer Responsibilities Incoming support queries from customers. Ownership of support issues. Troubleshoot, resolve, and document support queries. Onboarding of customers. Liaising with departments to resolve outstanding issues. Skills & Experience Required Network troubleshooting skills. Windows and Linux server experience. more »
1stLineSupportEngineer Edinburgh City Centre Net Talent are working with a company based in Edinburgh who are looking to hire a 1stlinesupport engineer. This is due to an increase in customer demand and success … and have an appetite for problem solving and helping people. Key Responsibilities First point of contact answering calls and assisting customers with 1stline technical issues. Investigate and resolve tickets as required both remotely and on site. Setting up new customer hardware inc laptops, mobiles … and tablets Requirements 2 year’s experience handling 1stlinesupport for Microsoft products. Relevant IT qualifications such as a degree, HND, CompTIA or similar Excellent communication and listening skills Self starter with can do attitude. Full UK driving license or in the process of more »
1stLine Helpdesk Engineer Ideal for someone with 1-3 years experience in 1stlinesupport looking to progress £25,000 - £30,000 depending on experience Southampton, primarily office based Excellent opportunities to learn, grow and upskill in your career more »
1stLine Helpdesk Engineer Ideal for someone with 1-3 years experience in 1stlinesupport looking to progress £25,000 - £30,000 depending on experience Southampton, primarily office based Excellent opportunities to learn, grow and upskill in your career more »
1stLine Helpdesk Engineer Ideal for someone with 1-3 years experience in 1stlinesupport looking to progress £25,000 - £30,000 depending on experience Southampton, primarily office based Excellent opportunities to learn, grow and upskill in your career … successful trading and steady growth they are re-investing into the technology teams and growing steadily in 2024. As such, they now require a 1stline helpdesk engineer with a focus on networking principles to join the team. Key skills: Excellent communication skills and comfortable … Tools/technologies they use: Networking, firewalls and practical TCP/IP VOIP telephony Working knowledge of Windows servers Linux or DOS command line VLANs Cisco equipment If you are interested in this opportunity and want to hear more, please contact or call 02380 765 304. Please note more »
Newtownabbey, County Antrim, Northern Ireland, United Kingdom
Tulip Recruitment
1stLineSupportEngineer Please note that this role is based in Newtownabbey, Northern Ireland. Due to the location of the company offices, you will need your own form of reliable transport Are you IT savvy with the ability to take calls and … so, we have a great opportunity for you to work for our client on a temporary basis initially. You will have previous experience within 1stLineSupport or similar, or have a passion for IT/computer systems, eg you have built/rebuilt computers … of these shifts but you are able to swap with other members of staff if pre-agreed. The role involves answering calls relating to 1stline technical issues such as basic trouble shooting, password resets, unlocking accounts, internet issues etc. The calls will cover fault resolution, handling more »
1stLine Network SupportEngineer (Renewable Energy) Blackburn/Hybrid £25,000 - £30,000 + Training + Progression +Hybrid + Pension + 33 Days Holiday + Company Benefits Are you a Network SupportEngineer looking to work with the … with the latest security products and Cyber projects. This role would suit a Network SupportEngineer that has experience in 1st/2nd line troubleshooting, and looking to progress through full training in Cyber Security. The Role Laptop/Desktop Builds First/… one week from home The Person First/Second line troubleshooting experience Local to Blackburn Keywords : IT Support, IT Technician, 1stline, 2nd line, Security, Crowdstrike, Rapid 7, Training, Progression, Renewable Energy, Blackburn Reference Number : BBBH 13735 If you're interested more »
Employment Type: Permanent
Salary: £25000 - £30000/annum Training + Progression
BOUNDARY HOUSE, BOSTON ROAD, HANWELL, LONDON, England
DASUNI LTD
to the right engineers in-house or supporting the client directly to resolve their issue. Role Primary responsibilities: Answer helpdesk calls Help customer with 1stline issues such as password reset Setup of hardware i.e., printers, mobile phones, desktops, laptops Create email accounts and other cloud services … virus and other security software where required Creating tickets on PSA Creating quotes Remote support for customers Onsite support for 1stline tasks such as setting up desktops/laptops Training The new Microsoft Azure Cloud Support Specialist Level 3 programme … QA LIMITED Working Week Monday - Friday, 9.00am - 6.00pm. Expected Duration 16 Months Positions Available 1 Closing Date Wednesday, 19th June 2024 Start Date Monday, 1st July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Administrative skills Analytical skills Logical Team working Creative more »
Gloucester, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
1stLineSupportEngineer - Progressive Role Gloucester Up to £22k DOE Junior Position - Suitable for candidates with up to 1/2 years experience Impressively growing MSP moving into new offices! Description The IT Support Department is responsible for supporting and … maintaining our customers IT systems and for providing efficient IT support to all business users. Responsibilities include: Providing helpdesk and onsite support for … various clients Managing own workload of tickets to ensure SLAs are met Escalation of issues to 3rd party software and systems suppliers where necessary 1stLine technical support (phone, email and in person) Installation of new hardware and software Equipment fault finding/troubleshooting, and more »
UNIT 12 THE LINKS, RAYNHAM RAOD, BISHOPS STORTFORD, HERTS, England
GENMAR (UK) LTD
Estio Training have an exciting new opportunity for an IT Support Apprentice with Genmar IT in Bishops Stortford Herts. Excellent opportunity for you to join this support help desk team and work in a varied and busy professional environment. Role You will be working alongside the … team of currently, 9 support staff. Taking support tickets from customers, communising with the users, listening, and resolving their issues by remote access via their RMM and tracking system. Work on special projects, investigating new technology and services. Collaborating with other team members and individually. They … Week Monday to Friday. Shifts to be confirmed. Expected Duration 18 Months Positions Available 1 Closing Date Monday, 24th June 2024 Start Date Monday, 1st July 2024 Desired Skills Team working Excellent telephone manner Strong communication skills Knowledge of Windows OS Microsoft Office packages Ability to solve issues Good more »
Lincoln, Lincolnshire, East Midlands, United Kingdom
Corriculo Ltd
1stLine Application SupportEngineer, COR5740 Are you early in your IT Support career, looking for the next big step? Are you wanting to work in application support? If this sounds like you, then please read on! The Role … This is an excellent 1stLine Application SupportEngineer role, working for a company with a growing reputation in their field. The 1stLineSupportEngineer will have excellent all-round IT support skills … a great communicator and be a problem solver. They will provide end user support for the company's application. The Company The 1stLineSupportEngineer will join a leader in the healthcare software industry. The 1stLinemore »
Dartford, Kent, United Kingdom Hybrid / WFH Options
ALLEGIANCE TECHNOLOGY LTD
1stLineSupportEngineer My client, a large MSP based in Kent, are looking for a 1stLineSupportEngineer to join their ever-growing team. You will play a critical role in providing technical support … projects as instructed by the IT Manager and Management Team. Maintaining and updating technical documentation regularly Essential Skills & Experience: 2+ years' experience in a 1st/2nd linesupport role Good knowledge and experience of ITIL Best Practice Knowledge and experience of working with support … If you have experience working for a Managed Service Provider and are actively looking for a new role then please apply today! Key words: 1stLine, FirstLine, IT SupportEngineer, IT Support Analyst, IT Engineer, Junior more »
Location: Oxfordshire (office based) My client are seeking a passionate, proactive, enthusiastic, customer focused 1stLine IT SupportEngineer to join their expanding team. The successful candidate will join a busy, friendly team and be responsible for providing a first-class, customer-centric … service to their Managed Service clients, working on BAU support calls. The ideal candidate will already have experience of working in a Managed Service Provider (although this is not essential), be proactive and have impeccable communication … skills, with a proven track record of problem solving, and providing first-class customer service. Responsibilities: Deliver an exceptional standard of customer service Provide 1stLineSupport via remote tools and telephone to customers Logging tickets, liaising with 2nd and 3rd lineSupportmore »
