2ndLine IT Support Engineer - Rushden - £25K-£30K A 2ndLine IT Support Engineer with good working knowledge of Windows server, Offfice 365, and general network troubleshooting is required to join a close-knit MSP to support their school-based more »
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
2ndLineEngineer – Azure, M365, AVD – Hybrid/Bristol - £27,000 - £32,000 My client is a superb solutions and Services provider. They’re in fast-growth mode after successful startup and a massive part of that is their amazing Managed Services team which excel … environments to ensure high availability and optimal performance. Please do reach out to me on 0203 002 8420 or email me on craig.mcintyre@infraview.co.uk 2ndLineEngineer – Azure, M365, AVD – Hybrid/Bristol more »
to 16:00 shift covers. Phone support only Position Overview We are seeking an enthusiastic Network Engineer. You will be a secondlineengineer with experience in troubleshooting connectivity issue at the end user level. You will be eager to develop your network skills with a … site/service desk engineer when not learning from and supporting our senior network engineer. This includes but not limited to: Providing 2ndline on site and service desk technical support: • Attend customer and company sites as a minimum 2 days per week (you will … demonstrating a positive attitude. Requirements • Bachelor’s degree in information technology or a related field (or equivalent work experience). • Proven experience in a 2ndline role, providing technical support. • Strong customer service skills with the ability to empathise and communicate effectively with customers. • Solid understanding of more »
IT Governance Channel Awards. Role : We have created a new role to strengthen our IT Support team, which requires a professional, likeable and thorough 2ndLine Technician to provide on-site support. Duties include: Picking up customer calls, logging a case and handling the query from beginning … customer updated throughout Working through assigned tickets from triage, from beginning to resolution, keeping the customer up to date throughout Supporting the 1st line team, acting as an overflow during busy periods Escalating to 3rd Line, if required Supporting the 3rd Line team with … organisation. We look for individuals that share this passion and take pride in the service they provide. The successful candidate will be a current 2ndline technician, ideally with experience of working for a Managed Service Provider. Strong working knowledge of Microsoft-based operating systems, with emphasis more »
Exciting Opportunity Awaits: 1st/2ndLine Engineers Wanted! Are you a seasoned 1st LineEngineer with Windows 10 prowess, looking to elevate to 2ndLine? Or perhaps you're a 2ndLine Desktop Engineer … in Salisbury You do need to be eligible for SC and DV Clearance What you'll be doing: Own the first and second-line support for PC's, laptops, peripherals, and printers Dive into building, configuring, and solving desktop and laptop systems Respond to incident requests, internal works … users to Active Directory software groups Install, configure, and maintain network printers, and support remote access connections What youll bring: Desktop experience at a 2ndLine level in a complex IT support environment Navigate Windows 10, Microsoft applications, Office, SharePoint, and Outlook smoothly Understand Thin Client environments more »
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
2ndLine Support Engineer Location: Huntingdon, Cambridgeshire UK Clearance: Ability to obtain a high level of security clearance (DV) Are you an Engineer interested in new technology and trends with a strong track record in IT Support? Would you like to be part more »
Job Title :2ndLine Support Engineer Infrastructure Specialist Location: Multiple Campus locations, Portsmouth Salary: £28,315.00 - £30,034.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Permanent About the College: As a newly merged College, we aspire to be the … Free car parking across all campus sites (apart from Arundel) About the role: The Infrastructure Specialist will work as part of a team of 2ndline engineers to deliver high quality customer support. 2ndline engineers will also be expected to troubleshoot and resolve … issues, to provide expertise to help with the planning and development of IT systems, support 1st line engineers and escalate and manage issues with 3rd line engineers and 3rd parties. Team working and communications within an overall approach that puts staff and students first will be more »
2ndLine Support Engineer/Customer Service 2ndLine Support Engineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some secondline support and escalation of helpdesk tickets … to specific SLAs Providing incident management & stakeholder facing communication for customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLAs Qualifications/ more »
2ndLine Support Engineer We are working with a brand new customer who are a boutique IT support services company. They have a diverse client base which is ideal for someone who is looking for a little bit of variety in the daily working lives. … ensuring the call has been logged and all notes, progress and required actions have been input promptly and accurately Key Skills High level of 2ndline IT support skills and very strong troubleshooting skills Managed Service provider or demonstrable experience in a similar role providing desk-side more »
2ndLine Support Engineer We are working with a brand new customer who are a boutique IT support services company. They have a diverse client base which is ideal for someone who is looking for a little bit of variety in the daily working lives. … ensuring the call has been logged and all notes, progress and required actions have been input promptly and accurately Key Skills High level of 2ndline IT support skills and very strong troubleshooting skills Managed Service provider or demonstrable experience in a similar role providing desk-side more »
1st/2ndLine Support Engineer (MSP) The Opportunity: We are on the lookout for a seasoned 1st/2ndLineEngineer to bolster my clients dynamic team. If you have a passion for technology, outstanding communication skills, and a … implementing and managing solutions for Backup, Disaster Recovery, and Business Continuity. Qualifications and Skills: Minimum of 4 years of experience as a 1st/2ndLine Engineer. Strong communication and interpersonal skills. Relevant certifications (e.g., Microsoft, Cisco, VMware). Exceptional troubleshooting and problem-solving skills. Attention to more »
Rushden, Northamptonshire, East Midlands, United Kingdom
Circle Group
2ndLine IT Support Engineer - Rushden - £25K-£30K A 2ndLine IT Support Engineer with good working knowledge of Windows server, Offfice 365, and general network troubleshooting is required to join a close-knit MSP to support their school-based … Apply now to Gianluca @ circlerecruitment (dot) com to join our client's dynamic and friendly team. Key skills: Windows Server, 1st line, 2ndline, IT Support, IT Helpdesk, Cloud, Azure, IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, Education, Rushden, Northampton, Northamptonshire, Wellingborough, Bedford Circle more »
North London, London, United Kingdom Hybrid / WFH Options
Nextech Group Limited
Job Title: 2ndLineEngineer Location: Islington Salary: Up to £35,000 Benefits: * 25 days Holiday + Bank holiday * Additional leave * Casual dress code * Company events * Cycle to work scheme * Work from home options * Schedule: Monday to Friday Job Description: Join our team at the more »
Lynx are working with a growing Managed Service Provider based in the Hampshire area who are looking for a 2ndLine Support Engineer to join their team. As the 2ndLine Support Engineer, you will be working within a team … of five which involves 1st, 2nd and 3rd Line Engineers. Key Skills & Experience: Minimum of 2 years working in a 2ndLine Support/Service Desk function Understanding of Change Control Processes Full UK Driving Licence & own a car Eligible for SC Clearance Managed more »
2ndLine IT Support Engineer | Bristol | Up to £35,000 MSP | Windows | Office 365 | VMware We are currently working with an industry leading MSP near Bristol who are looking for the newest member of their award winning and ever growing service desk. Our client specialises … on course and gain new certifications. The Role: On a day to day basis you will be required to mentor and support 1st line staff, helping to upskill and improve their technical knowledge and ability. Solve technical issues escalated by the 1st line, providing excellent customer … There is a two stage interview process for this position. Interviews are commencing the week beginning 3rd June so don't hesitate to apply! 2ndLine IT Support Engineer | Bristol | Up to £35,000 MSP | Windows | Office 365 | VMware Oscar Associates (UK) Limited is acting more »
New permanent opportunity for a 1st/2ndLine Support Engineer to join a leading Healthtech Consultancy in South Yorkshire with immediate effect. Please note: The role will be hybrid and candidates must live within commutable distance to Sheffield/Rotherham 1st/2nd … keep relevant information up to date Resolve problems remotely in a secure and efficient manner Manage new/existing IT hardware & software 1st/2ndLine Support Engineer Responsibilities Excellent communication skills Between 1-3 years' experience in IT Support (hardware and software) M365 Windows … LAN/WAN 1st/2ndLine Support Engineer Application Process This is a permanent requirement with a start date ASAP; CV's are currently being considered and interviews are taking place from 10th June. The interview process will be 2 stages and candidates will more »
2ndLine Support Engineer A trusted and leading Cloud Consultancy is searching for a talented Support Engineer to join a medium sized team of Support Engineers to provide client side project based support. This position will offer the chosen engineer career … progression, training and an opportunity to learn new technologies within cloud (Azure). This is a fantastic opportunity for a 2ndLine Support Engineer to progress as my client is a keen advocate of in house career progression into their Infrastructure team. Role: The ideal … pool vehicle Please respond to this advert with an up to date version of your CV and the leading consultant will be in touch. 2ndLine Support Engineermore »
Role: 1st/2ndLine IT Engineer Location: Warrington & Bradford Salary: £26,000 DOE We are looking for an enthusiastic 1st/2ndLine IT Engineer to join a hardware manufacturing company, based in Warrington. Founded by gamers and developers … developers, like building PCs?) Willing to travel to Warrington and Bradford office on a weekly basis Able to support users at a 1st/2ndline base Good knowledge of computer hardware and software Experience with Windows and/or Mac operating systems Laptop, PC, printer support … interested in this role and have the required skill set, please apply for immediate consideration and interview. Keywords: IT Helpdesk, Technical Support, 1st/2ndline, Customer Support, User support, Problem Solving, IT Technician, IT Engineermore »
Senior 2ndLine Onsite Support Engineer Location Criteria: Please note, applicants must reside within 15 miles of London, Selhurst. Applications from individuals living further away will not be considered. Candidates must also hold a full UK Driving License. Who are we? Computer Care UK LTD … every team member's contribution is valued. The Role We Are Recruiting For At Computer Care UK LTD, we are currently seeking a Senior 2ndLine Onsite Engineer to join our team, based at one of our high-profile clients, Crystal Palace Football Club in … Cover match days on a rota basis, providing a high level of IT support for key Premier League football fixtures. Technical Skills: Senior SecondLineEngineer Experience: Minimum of 3 years in a senior role, demonstrating advanced troubleshooting and problem-solving skills. Help Desk Experience: At more »
Clearance OrangeDJSC 2ndLine Infrastructure Support Engineer (24x7)Location: BasingstokeShift Role 24/7#DNS #DefenceAre you positive with a creative attitude that can work as part of a team? Can you take ownership of assigned tasks, anticipate and identify potential issues and service improvements. Do … respects its people and is at the forefront of technology? We are looking to grow our team with committed people to join the DJSC 2ndLine Support Team for our customers across the region.This is your world and your opportunity to shape it for the better.Your roleWe … are looking for a 2ndLine Infrastructure Engineer to support & augment the existing Shared Service to provide support on a 24/7 shift pattern. The role will involve: Event Management: Monitor Notifications and Events generated by automated systems and act as required when particular more »
2ndLine IT Support Engineer/Desktop Support Analyst x 2 - Warrington - Up to £35k p.a + Benefits and Development! Salary : Up to £35k per annum Location: Warrington - Onsite 3 days a week (Hybrid) A leading organisation in the Warrington area area requires a 2ndLine IT Support Engineer/Desktop Support Analyst to join its fantastic growing team. Ideal candidates will have the following: Experience of supporting Microsoft Windows environments - including Windows 10/11, Active Directory, MS Office Suite and Office 365 Strong knowledge of PC hardware coupled more »
Company: IT Managed Service Provider Role: 1st/2ndLineEngineer – French & English Speaking Location: Holborn, Office based Salary: To £28,000 (depending on experience) + Training & Certifications Paid for Benefits: Holidays, Pension and benefits You will be responsible for providing remote desktop, server and more »
Warrington, England, United Kingdom Hybrid / WFH Options
RedRock Consulting
2ndLine IT Support Engineer/Desktop Support Analyst x 2 - Warrington/Hybrid - Immediate Start! Salary: £28,000 - £35,000 + Hybrid + Good Benefits Package A leading organisation with offices throughout the globe requires 2ndLine IT Support Engineers/ more »
Bristol Area, South West, United Kingdom Hybrid / WFH Options
In Technology Group Limited
Role : 2ndLineEngineer Location : Bath/Chippenham Salary : £30,000 - £35,000 I am now recruiting an exciting NEW ROLE for a TOP MSP in the Bath/Chippenham area. In this role you will be working with cutting Edge Cloud Infrastructure & Networking Infrastructure … alongside being provided with paid training and a clear-cut progression path - to Projects, Infrastructure & Leadership role. If you are an MSP Engineer looking for a company where you can build a CAREER, this one's for you! Exclusive Benefits: Highly Competitive Annual Salary more »
1st/2ndLine Support Technician £25,000 - £30,000 + Bens The Fortune Group are recruiting for a 1st/2ndLine support Engineer to join an MSP based in Kent. Suitable candidates will be skilled and a motivated individual with a passion for … technology and a wish to provide exceptional customer support. The role is predominantly based in the Office near to Maidstone. Responsibilities: Provide 1st/2nd linetechnical support to clients via phone, email & ticketing system Diagnose and troubleshoot software and hardware issues reported by customers. Assist customers with basic network … service, focusing on client satisfaction and issue resolution. Install networking/Desktop equipment at client sites. Requirements: Previous experience in a similar 1st/2ndline support role. Strong technical skills and ability to troubleshoot software and hardware issues. Knowledge of operating systems such as, predominately Windows more »