51 to 75 of 110 2nd Line Support Jobs in the UK

Are you an experienced 2nd Line Engineer who is keen to further develop your 3rd Line skills? Do you have recent experience of working for an IT Support company (MSP)? Are you keen to progress your career within a fantastic, supportive company who …/or solving problems in environments rich in Windows Server, Exchange, IIS, Cisco Internetworking, VPN's, firewalls, backup systems and more. Responsibilities for the 2nd Line Support Engineer: IT Support relating to technical issues involving Microsoft’s core business applications and operating systems … Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support: VPN, Terminal Services, and Citrix Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets System documentation maintenance and review more »

2nd Line Application Support - £40K Bury St Edmunds Up to £40,000 per annum + Excellent Benefits and Progression A leading software company is looking for a passionate 2nd Line Application Support Engineer to join their growing team. You will … be responsible for providing 2nd Line application support on all bespoke software products. You will be put through market leading training to ensure you are comfortable with the products. You will be part of an exciting growing team, and play a big part in liaising … will have experience working in an environment where you are comfortable providing Technical, Software or Application Support. Responsibilities: Experience handling all incoming customer support cases with the ability to evaluate the cases to establish if it is a training requirement, product usage issue or a software bug. Document more »

2nd Line Application Support - £40K Bury St Edmunds Up to £40,000 per annum + Excellent Benefits and Progression A leading software company is looking for a passionate 2nd Line Application Support Engineer to join their growing team. You will … be responsible for providing 2nd Line application support on all bespoke software products. You will be put through market leading training to ensure you are comfortable with the products. You will be part of an exciting growing team, and play a big part in liaising … will have experience working in an environment where you are comfortable providing Technical, Software or Application Support. Responsibilities: Experience handling all incoming customer support cases with the ability to evaluate the cases to establish if it is a training requirement, product usage issue or a software bug. Document more »

2nd Line Support Engineer We are working with a brand new customer who are a boutique IT support services company. They have a diverse client base which is ideal for someone who is looking for a little bit of variety in the daily … working lives. Job Role This role sits within the IT engineering team and will be hybrid support role comprising a mixture of dedicated onsite support, remote support and installation services for our SME customers. The successful candidate is expected to rotate between the … ensuring the call has been logged and all notes, progress and required actions have been input promptly and accurately Key Skills High level of 2nd line IT support skills and very strong troubleshooting skills Managed Service provider or demonstrable experience in a similar role providing more »

2nd Line Support Engineer We are working with a brand new customer who are a boutique IT support services company. They have a diverse client base which is ideal for someone who is looking for a little bit of variety in the daily … working lives. Job Role This role sits within the IT engineering team and will be hybrid support role comprising a mixture of dedicated onsite support, remote support and installation services for our SME customers. The successful candidate is expected to rotate between the … ensuring the call has been logged and all notes, progress and required actions have been input promptly and accurately Key Skills High level of 2nd line IT support skills and very strong troubleshooting skills Managed Service provider or demonstrable experience in a similar role providing more »

ROLE: Second Line Application Support Engineer SALARY: Up to £34,000 LOCATION: Coalville (Hybrid with 2 office days per week - Tuesdays & Wednesdays) HOURS: Monday-Friday - Shift patterns on Rota Basis: 7am-3pm, 9am-5pm & 11am-7pm Our client has been embarking on an exciting journey into … join a constantly evolving technology organisation with a family values core and be able to thrive. You will be joining an established 1st and 2nd Line Support team and the successful 2nd Line Support will be responsible for helping support … next generation of cloud-based applications, along with a small number of established on premise applications. Having ideally had previous experience within SaaS support, you will need to be passionate about delivering excellent customer service, have a proactive attitude to problem solving, and buy into the team ethos. more »

2nd Line Support Engineer - Cheshire - £28K My Client, an MSP based in Cheshire are looking for a 2nd Line Support Engineer to join their technical team. Main duties To offer consumers first-line help desk support. Helping and … collaborating with the team. To conduct site inspections and offer installation and support locally. To be able to precisely identify hardware and software issues and to be able to use remote networking and client site visits to fix the majority of client issues. To give customers excellent customer more »

Clearance OrangeDJSC 2nd Line Infrastructure Support Engineer (24x7)Location: BasingstokeShift Role 24/7#DNS #DefenceAre you positive with a creative attitude that can work as part of a team? Can you take ownership of assigned tasks, anticipate and identify potential issues and service improvements. Do … respects its people and is at the forefront of technology? We are looking to grow our team with committed people to join the DJSC 2nd Line Support Team for our customers across the region.This is your world and your opportunity to shape it for the … better.Your roleWe are looking for a 2nd Line Infrastructure Engineer to support & augment the existing Shared Service to provide support on a 24/7 shift pattern. The role will involve: Event Management: Monitor Notifications and Events generated by automated systems and act more »

My client is a leading manufacturing business looking to expand their Infrastructure Support team, providing 2nd line IT Support to Windows Desktop and associated applications. You will be 2nd line support on Servers and Application Services as well … as providing escalation point for 1st Line Support team. In addition the below skill sets ... Perform Server and Infrastructure upgrades. (Servers, Networking Devices etc) Management of Domain Services such as AD, GPO, DHCP, DNS Management of Office 365 and MS Teams Management of Windows Server more »

2ND LINE IT SUPPORT MULTIPLE 3 MONTH CONTRACTS HYBRID WORKING YORK HQ DAY RATE - £170.00 - £200.00 UMB (INSIDE IR35) Your new role Multiple opportunities for 2nd Line IT Support Candidates to be hired on an initial 3 Month Contract for … a busy Service Desk (minimum 2 years) Working in large scale, multi-site environments Experience working to and reporting against SLAs Windows 10 support in a domain environment Hardware & peripherals troubleshooting & support Software troubleshooting & support Active Directory administration Understanding of TCP/IP networks … Microsoft Office 2016 Suite VPN troubleshooting & support What you'll get in return The initial Contract will be for a 3 Month Period - there are multiple vacancies. The Day Rate is between £170.00 to £200.00 - UMB Co (Inside IR35). Full shift pattern details available on request. more »

efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Position Overview As a IT Support Specialist - 2nd Line, you will play a crucial role in providing remote and on-site technical support to end-users across our … experience and excellent understanding of Active Directory, Azure and Office 365. Duties Work under limited supervision both independently and within a team environment. Providing 2nd line support towards hardware and software issues (onsite and remote). Work closely with other Global Support teams … to resolve issues, manage IT Requests and provide assistance on 2nd line capacity. Following ITIL methodology, prioritise, log and track multiple issues through to resolution, within agreed time limits Efficiently utilize ServiceNow, Manage Engine and other available tools to log, categorize, prioritize, and assign incidents and service more »

Title: 2nd Line Support Engineer Location: Bristol Salary: £28,000 to £30,000 My Client are looking for a 2nd Line Support analyst to join their growing team. What we are looking for someone with: Experience supporting Windows Desktop and more »

1st/2nd Line Support Engineer (MSP) The Opportunity: We are on the lookout for a seasoned 1st/2nd Line Engineer to bolster my clients dynamic team. If you have a passion for technology, outstanding communication skills, and a strong background … implementing and managing solutions for Backup, Disaster Recovery, and Business Continuity. Qualifications and Skills: Minimum of 4 years of experience as a 1st/2nd Line Engineer. Strong communication and interpersonal skills. Relevant certifications (e.g., Microsoft, Cisco, VMware). Exceptional troubleshooting and problem-solving skills. Attention to more »

Job title: 2nd Line Support Technician Salary: up to £36k + Bonuses Location : Wymondham My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team. This role requires someone more »

We are looking to recruit an experienced 2nd line support engineer who enjoys working in an environment in which they will have a broad responsibility and will have the opportunity to improve process and recommend technology improvements. To be a success in this role will … have a broad technical skill base and be able to provide 1st and 2nd line support in an SME environment. You will have a good knowledge of Windows/Azure, Active Directory, Exchange and M365. A working knowledge of networking with the ability to troubleshoot more »

Are you an IT Support professional looking for your next career opportunity? Are you keen to work for a Microsoft Gold partner, providing first class IT services … to the education industry? You will work on site within schools, ensuring that IT systems and services are always available. You will be providing 2nd Line IT Support as well as manging key accounts, being the bridge between the schools and the business. This is … Working hours: Mon-Fri 8am-4:30pm What you will bring to the role: Previous experience in an IT Support, preferably to 2nd Line Support role. Experience of working within a school, academy or College would be very highly desired and advantageous. Previous more »

Are you an IT Support professional looking for your next career opportunity? Are you keen to work for a Microsoft Gold partner, providing first class IT services … to the education industry? You will work on site within schools, ensuring that IT systems and services are always available. You will be providing 2nd Line IT Support as well as manging key accounts, being the bridge between the schools and the business. This is … Working hours: Mon-Fri 8am-4:30pm What you will bring to the role: Previous experience in an IT Support, preferably to 2nd Line Support role. Experience of working within a school, academy or College would be very highly desired and advantageous. Previous more »

2nd Line Hardware Support Duration: 2 Months (possible extension) Day Rate £160 per day Inside IR35 Onsite 5 days a week in Doncaster (sometimes to Preston site) - 8-5pm - Monday to Friday Join our dynamic ICT team as we embark on an exciting mobile … refresh project. We're seeking a proactive and dynamic individual to provide temporary 2nd line support assistance. This is an excellent opportunity to work both independently and collaboratively, supporting hardware and software for Samsung Android tablets and phones using Intune. Key Responsibilities: Provide basic Level … support, including greeting walk-in customers and logging faults. Troubleshoot and configure computer and mobile hardware/software. Offer remote support for software fault finding and resolution. Set up laptops for new users. Log cases promptly within the helpdesk system and update spreadsheets. Escalate problems when more »

energy, and transport sectors. The Role: Your position will see you working directly with end users at all levels of the business to offer 2nd line support to resolve a range of IT issues. You will also be looking to identify and implement changes to … maximise the efficiency from the IT system. Your Responsibilities: Resolve IT escalations raised by the 1st line team either face to face or remotely in a timely and professional manner. Conduct software reviews to identify system upgrades, run diagnostics and perform upgrades. Implement … changes to data, disaster recovery and back up procedures and document all technical specifications. Experience required: Worked in a customer facing System Administrator or 2nd Line Support role and display strong communication skills. Supported users in an Azure environment to set up new groups, configured more »

2nd Line IT Support Engineer | Bristol | Up to £35,000 MSP | Windows | Office 365 | VMware We are currently working with an industry leading MSP near Bristol who are looking for the newest member of their award winning and ever growing service desk. Our client specialises … in providing excellent customer service and provides efficient and highly knowledgeable IT support to its customers. Due to the rapidly growing nature of the business, there are countless different routes for progression unlike no other MSP in the South West. Staff development has become a pillar on which … There is a two stage interview process for this position. Interviews are commencing the week beginning 3rd June so don't hesitate to apply! 2nd Line IT Support Engineer | Bristol | Up to £35,000 MSP | Windows | Office 365 | VMware Oscar Associates (UK) Limited is acting more »

2nd Line IT Support Engineer/Desktop Support Analyst x 2 - Warrington/Hybrid - Immediate Start! Salary: £28,000 - £35,000 + Hybrid + Good Benefits Package A leading organisation with offices throughout the globe requires 2nd Line IT Support Engineers/Desktop Support Analysts to join its growing support function. This is an excellent opportunity to join a collaborative and close-knit IT team that are spread across the UK, where you will enjoy a great working environment, strong learning culture and have … 365. Strong knowledge of PC hardware coupled with the ability to set up, configure, and rebuild workstations. Experience of providing onsite/remote support, prepping and installing equipment for new starters, software and hardware installs and troubleshooting network issues and patching Excellent customer relationship, communications and interpersonal skills more »

Senior 2nd Line Engineer Salary: £43,000 + £10k pension contirbution Location: Manchester(Hybrid) Large Pension Contribution, Annual Leave, Government Benefits, Internal Progression and Exciting projects to work on I'm currently working with an NHS trust based in the Manchester area who are looking for someone … with strong knowledge of the windows & Microsoft environment, Networking, Powershell, some SQL knowledge & Linux to join as a senior 2nd Line Engineer. The successful applicant will join a well-established IT team to support with projects and development of the trusts Infrastructure capabilities. As the … Senior 2nd Line Engineer you will be heavily involved in infrastructure projects across the trust, reviewing current infrastructure whilst being able to advise and recommend best ways forward. The Engineer will benefit from a very strong work-life balance that includes flexible, hybrid working and great opportunities more »

A 1st/2nd Line … Support Engineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific SLA’s Providing incident management & stakeholder facing communication … for customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLA’s Qualifications/Skills required You do not need more »

2nd Line IT Support Engineer/Desktop Support Analyst x 2 - Warrington - Up to £35k p.a + Benefits and Development! Salary : Up to £35k per annum Location: Warrington - Onsite 3 days a week (Hybrid) A leading organisation in the Warrington area area requires … a 2nd Line IT Support Engineer/Desktop Support Analyst to join its fantastic growing team. Ideal candidates will have the following: Experience of supporting Microsoft Windows environments - including Windows 10/11, Active Directory, MS Office Suite and Office 365 Strong knowledge … of PC hardware coupled with the ability to set up, configure, and rebuild workstations Experience of providing onsite/remote support, prepping and installing equipment for new starters, software and hardware installs and troubleshooting network issues and patching A driving license and access to a vehicle This is more »

DK Recruitment are seeking 2nd Line Support Engineer to join our client who are a leading managed service provider looking to expand their 2nd line service desk team. They heavily promote organic growth and this role has progression into the 3rd Line team. We are looking for a minimum of 3 years IT support experience working on a service desk, ideally for a MSP but this isn't essential. Experience/Duties Experience supporting Windows Servers, O365, Azure AD, Intune and general Network administration and troubleshooting, TCP/ more »