Overview of the role We are recruiting an experienced 3 rd Line IT Engineer to join our busy Service Desk. We currently have a team of four knowledgeable engineers who all support each other to get the best resolution for our customers. We are looking for more »
3rdLine Support Engineer Location: Hartlepool Salary: £40,000/£45,000 + Benefits We could consider someone taking this role as a contractor for a month while they search for the right candidates. Do you want to join a team that works together, appreciates … and supports each other and ENJOYS hard work? Then we need to talk As we continue to expand, were looking for a skilled 3rdLine Support Engineer to join our dynamic team with a solid experience in all aspects of technical support. The Support Engineer … clients' needs first. Main Duties and Responsibilities: As a highly motivated and conscientious individual, your main areas of responsibility will include: . To provide 3rdline support to end-users via phone, email, or in-person . To escalate & work with third party suppliers and vendors to more »
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
In Technology Group Limited
Role: Senior IT/Infrastructure Engineer Location: Cardiff Salary: £35,000 - £40,000 I am currently recruiting for an established MSP in Cardiff looking for a Senior IT/Infrastructure Engineer. In this role you will be working with heavy Cloud Infrastructure, alongside Networking and much more. You more »
Derbyshire Fire & Rescue Service have an exciting opportunity for a 3rdLine ICT Support Engineer to join their team. Location: Ripley (DE5 3RS) Salary: £46,464 - £53,831 PA Job Type: 2 Year Temporary Contract Hours: 37 Hours, Monday - Friday Close Date: 9th of June … and collaboration with others, to the people who live, work and visit the county and aim to achieve excellence in all that we do. 3rdLine ICT Support Engineer - The Role: As a 3rdLine ICT Support Engineer, you will … is 37 hours, usually worked Monday to Friday; however, you may occasionally need to work beyond normal office hours, evenings, and weekends as required. 3rdLine ICT Support Engineer - Key Responsibilities: - Ensure effective day-to-day support for communications, mobilising, and information systems, including installation more »
3rdLine Core Apps Support Engineer is urgently required by our Global IT Services Company for an initial 6 months rolling contract, to be based in Portsmouth, Hampshire. Responsibilities & Skills: The successful applicant will be an experienced 3rdLine Core Applications Support … Engineer As a Core Applications Engineer you will assist the customer directly The role will primarily involve … incident management escalated from 2nd line team and you will be responsible for resolving these on the customer’s live systems The 3rdLine Core Application Support Engineer will be responsible for maintaining a complex secure solution Additional responsibilities will include delivering infrastructure more »
Cambridgeshire, England, United Kingdom Hybrid / WFH Options
Xpertise Recruitment
3rdLine Support Engineer – Hybrid (Cambridgeshire) – £35k + £8k on call 3rdLine Support | Networks | LAN/WAN | VMware | Veeam | SQL | HPE Salary: £35,000 + £8,000 on call allowance Location: Hybrid (Cambridgeshire) Are you a 3rdLine … with individuals who are experienced with using Veeam. You will have the opportunity to mentor and develop some of the 1st and 2nd line team. In addition to overseeing the existing infrastructure and networks, there will be the opportunity to recommend improvements and enhancements. Key Responsibilities Provide daily … the service delivery team for infrastructure issues Create, update and maintain technical documentation as and when required Support and mentor 1st and 2nd line staff The Ideal Candidate Ability to communicate with stakeholders at all levels Capable of prioritising a busy workload Strong problem solving skills Works to more »
Woking, England, United Kingdom Hybrid / WFH Options
Hamilton Barnes 🌳
Job Title: 3rdLine Network Engineer Are you a skilled network engineer looking for your next exciting opportunity? Join a prestigious Global Cisco Gold Partner with over 300,000 employees worldwide. This role offers you the chance to work on secure contracts across … the UK and provides amazing internal progression opportunities. Responsibilities: Working exclusively with a public sector organization in Woking within the managed services team. Provide 3rdline network support for enterprise networks. Involvement in troubleshooting, configurations, incident response, and network change implementation. Skills/Must Have: Expertise in more »
Looking to move away from BAU? If you’re an experienced 2nd LineEngineer looking to take the leap to thirdline whilst delivering on projects, this role could be for you! You will need to be customer centric in your approach with a more »
entertainment to drive innovation and deliver unforgettable experiences. If you're ready to be part of something extraordinary, apply now! Key Responsibilities- Offer 2nd & 3rdline technical support for approved hardware and software. Collaborate with third-party service suppliers to ensure timely issue resolution. Install and manage more »
Stockport, Greater Manchester, North West, United Kingdom
Chroma Recruitment Ltd
3rd LineInfrastructureEngineer M365, Intune, VMware, Hyper-V, AD, Veeam We're looking for a 3rdLineEngineer to join an established and trusted technology business with endless opportunity to grow and further your career. Youll provide 3rdline support working alongside … and business applications including Cyber Security. Through technology they enable a range of SMEs and enterprise level organisations to work smarter. If youre a 3rd Liner lookingfor a company that will invest in your development … thenplease apply with your CV. 3rdLine Support Engineer | IT Support Engineer | Infrastructure Engineer | ThirdLine Support | 2nd LineEngineer | Systems Engineer | Service Desk engineer | Infrastructure Analyst | Tier 3 Engineermore »
Merseyside, North West, United Kingdom Hybrid / WFH Options
Everpool Recruitment
System/Network Engineer Upto -£40,000 per anum - DOE of 3rdline support Full time hours Flexible choice between 8.30am and 5.30pm Office, home and field based. Full driving licence required. Everpool Recruitment, are looking for an experienced Networking Engineer, to join … office and site based position, with some remote working available. Are you passionate about working in telecommunications, with skills and experience established up to 3rdline infrastructure and helpdesk support? Do you thrive in an environment, of shared learning and developing ideas in a team? Our client …/Network Engineer, you will play a pivotal role in designing, implementing, and optimizing customers Network infrastructure. You must be upskilled to 3rdline experience, with the understanding that this role will still include 1st and 2nd line trouble shooting, over desk based more »
Chesterfield, Derbyshire, United Kingdom Hybrid / WFH Options
Stoneseed Ltd
Job Title: Service Desk Escalation Engineer (3rdline) Location: Hybrid working (Client based in Chesterfield) Contract: Permanent Full Time The role of Escalation Engineer Our client, who provides IT Support services to Businesses is looking for a "hands on" Service Desk Escalation Engineer (3rdline) who will provide technical support to our clients customers within an MSP service desk environment mainly managed by remote access. This is a full time, permanent role based at our client's office in Balborough initially, then you will split your time between … at all times. Additionally, it is necessary to understand the commercial goals of the business as a whole. Key Responsibilities: As an Escalation Engineer, your job responsibilities include: Provide a point of escalation to support incidents relating to hardware, software, network connectivity and application services to a wide more »
of an industry leader, who are a trusted and highly regarded financial services business. Due to continued growth, they are looking to appoint a 3rdLine IT Support Engineer to be based at their Witney, Oxfordshire office. As a 3rdLine IT … Engineer, you will play a crucial role in maintaining and enhancing the IT infrastructure to ensure seamless operations. You will be responsible … for supporting over 100 employees and providing expert-level support, resolving complex technical issues, and implementing strategic IT solutions. Key Responsibilities: Technical Support : Provide 3rdline technical support for escalated issues, including server, network, and infrastructure problems. Problem Resolution : Diagnose and resolve complex IT issues efficiently to more »
Ledbury, Herefordshire, West Midlands, United Kingdom Hybrid / WFH Options
In Technology Group Limited
Title: 2nd Line NOC Engineer Location: Ledbury, UK (remote) Position Type: Full-Time Salary: £40,000 - £50,000+ DOE About Us: We are working with a leading provider of innovative IT solutions and services, dedicated to delivering outstanding technical support to businesses across various sectors. We … pride ourselves on our commitment to excellence and our collaborative, supportive work environment. We are now seeking a talented and motivated 2nd Line NOC Engineer to join our dynamic team in Ledbury. Job Description: As a 2nd Line NOC Engineer, you will … exceptional service. Key Responsibilities: Monitor and maintain network infrastructure to ensure optimal performance. Troubleshoot and resolve 2nd line technical issues, escalating to 3rdline support when necessary. Conduct regular system and network health checks. Collaborate with the 1st line support team to provide more »
3rdLine Infrastructure Engineer Kidderminster (Hybrid) £35,000 Gleeson Recruitment are working on a great opportunity alongside an incredible, rapidly growing organisation who are seeking a highly motivated, up & coming skilled Infrastructure Engineer. The organisation are willing to provide certification support, training & development in any more »
Huntingdon, Cambridgeshire, United Kingdom Hybrid / WFH Options
Xpertise Recruitment
rd Line Support Engineer - Hybrid (Cambridgeshire) - £35k + £8k on call 3 rd Line Support | Networks | LAN/WAN | VMware | Veeam | SQL | HPE Salary: £35,000 + £8,000 on call allowance Location: Hybrid (Cambridgeshire) Are you a 3 rd Line Support … who are experienced with using Veeam. You will have the opportunity to mentor and develop some of the 1 st and 2 nd line team. In addition to overseeing the existing infrastructure and networks, there will be the opportunity to recommend improvements and enhancements. Key Responsibilities Provide daily … delivery team for infrastructure issues Create, update and maintain technical documentation as and when required Support and mentor 1 st and 2 nd line staff The Ideal Candidate Ability to communicate with stakeholders at all levels Capable of prioritising a busy workload Strong problem solving skills Works to more »
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
In Technology Group
3rdLineEngineer Location: Fully remote Salary: £(phone number removed) (DOE) + excellent benefits + fully remote My client, a leading Managed Service Provider is looking for an experienced 3rdLine Engineer to join their team on a fully remote basis. Providing support to more »
Oxford, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
3rdLineEngineer Location: Hybrid (initially WFH + client sites visits around the Oxfordshire area) Salary: £38,000- £42,000 (DOE) + excellent benefits, including progression My client, an established Managed Service Provider is looking for an experienced 3rdLineEngineer … their team. You will be responsible for supporting the IT infrastructure of all their customer base including server, storage, network, data, and applications. Responsibilities: 3rdline support- via telephone/email/ticketing systems Troubleshooting of hardware/software issues Maintenance and implementation of client infrastructure & servers … an MSP background to get involved in providing support to SMEs across different industries. Please bear in mind my client will also consider experienced 3rdLine Engineers without MSP experience who are looking to move into this environment. If you are interested, please respond with a copy more »
Solihull, West Midlands, West Midlands (County), United Kingdom
Project People
3rdLine WAN Engineer Security Cleared Contract **A national security clearance is required for this role but candidates not holding this level of clearance will be considered** Leading Managed Services Provider in the IT Sector require a skilled 3rdLine WAN Engineer to join their successful Practice on an Contract basis. Experience Required: A skilled 3rdlineengineer capable of configuring, trouble shooting and tuning Juniper network devices. The successful candidate will have in-depth knowledge of configuring and tuning the following Juniper SRX platform more »
Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
Penelope
Hello we are Penelope and we are looking for an experienced, capable and concise 2nd lineengineer to join our support team based in our Bath office. We work on a hybrid basis and will require you work from the office 3 days per week. From …/IP, DNS, VLAN etc Excellent working knowledge of Microsoft Operating systems 7 11 Acting as a point of escalation for 1 st line colleagues Microsoft certified or other industry relevant qualifications The right to work in the UK Highly desirable Experience of managing projects Experience of system more »
Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
Our client is a well established MSP based in Cheltenham who are looking for a 3rdLine IT Engineer to join their team. This is a hybrid role working 2 days on site with the opportunity to progress into technical consultancy and architechture. As a … 3rdLine IT Engineer, you will be responsible for providing advanced technical support, managing complex incidents, and ensuring the smooth operation of our clients' IT infrastructure. You will play a key role in troubleshooting and resolving high-level technical issues, implementing new technologies, and contributing … to continuous improvement initiatives. Key Responsibilities: Provide expert 3rdline support for complex technical issues across a range of technologies. Troubleshoot and resolve escalated incidents and problems efficiently, ensuring minimal disruption to clients. Implement and manage advanced IT solutions, including server, network, and cloud-based systems. Liaise more »
Stourport-on-Severn, Worcestershire, United Kingdom
Wright Staff Recruitment Ltd
3rdLine Support Engineer Location Bromsgrove Salary – £30-£40k per annum Full time Benefits 22 days holiday per year plus bank holidays (increases after 3 years) Contributory pension scheme (after 3-months) Company laptop Company mobile phone or contribution to personal mobile phone Health Cash … in a proactive, methodical manner whilst having attention to detail. strong problemsolving skills Main Responsibilities Provide IT Troubleshooting via telephone and remote support software. 3rdline escalation from 1st and 2nd line support engineers To provide some onsite solution implementation To diagnose faults with technical more »
Employment Type: Permanent
Salary: £35000 - £40000/annum Negotiable on experience
Job Title: 3rdLine Technical Support Engineer Location: Bicester/Remote (initially WFH with client sites visits around the Oxfordshire area) Salary: £38,000- £42,000 (DOE) My client, an established MSP is looking for an experienced 3rdLineEngineer … their team. You will be responsible for supporting the IT infrastructure of all our customer base including server, storage, network, data, and applications. Responsibilities: 3rdline support- via telephone/email/ticketing systems Troubleshooting of hardware/software issues Maintenance and implementation of client infrastructure & servers … routers, switches, Wi-Fi, firewall) Communications (VOIP, Leased Lines) Dell/HP Server Hardware This is a great opportunity for an experienced Support Engineer with an MSP background to get involved in providing support to SMEs across different industries. If you are interested, please respond with a copy more »
Job Title – Senior IT Engineer/3rdLine Hours – 37.5 Hours per week Location – Dumfries Salary – up to £30k DOE We’re looking for a quick thinking problem solver who has in depth knowledge of IT issues and how to troubleshoot them for a rapidly … local business! The main priority for any member of the team is to ensure clients are kept exceptionally happy and the Senior IT Engineer plays an extremely important role in doing so, You will handle escalated support requests for the service delivery team and support requests that the more »
3rdLine Support Engineer - County Durham - £30-38K The Role: 3rdLine Support Engineer for MSP Join a continually to expanding UK based MSP with the ambition to be the very best in the UK. We are currently seeking … a skilled 3rdLine Support Engineer with a solid experience in all aspects of tech support. The support engineer will be responsible for investigating a wide range of issues in the Education and SMB sectors. This is a hands-on tech role with … opportunity to explore new technologies in both test and live environments. Main Duties and Responsibilities: Provide 3rdline support to end-users. Escalate & work with third party suppliers and vendors to successfully resolve issues Undertake audits and provide recommendations on customers' IT environment Resolve technical issues & assist more »