Cambridgeshire, England, United Kingdom Hybrid / WFH Options
Xpertise Recruitment
3rdLineSupport Engineer – Hybrid (Cambridgeshire) – £35k + £8k on call 3rdLineSupport | Networks | LAN/WAN | VMware | Veeam | SQL | HPE Salary: £35,000 + £8,000 on call allowance Location: Hybrid (Cambridgeshire) Are you a 3rdLineSupport professional, looking for a new challenge in your career? Do you have demonstrable experience of managing and monitoring infrastructure and networks? Have you previously worked with VMware? Interested in working for a global company who invest in the latest technologies and will support … with individuals who are experienced with using Veeam. You will have the opportunity to mentor and develop some of the 1st and 2nd line team. In addition to overseeing the existing infrastructure and networks, there will be the opportunity to recommend improvements and enhancements. Key Responsibilities Provide daily more »
3rdLine Core Apps Support Engineer is urgently required by our Global IT Services Company for an initial 6 months rolling contract, to be based in Portsmouth, Hampshire. Responsibilities & Skills: The successful applicant will be an experienced 3rdLine Core Applications Support … incident management escalated from 2nd line team and you will be responsible for resolving these on the customer’s live systems The 3rdLine Core Application Support Engineer will be responsible for maintaining a complex secure solution Additional responsibilities will include delivering infrastructure more »
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
Senior Support Engineer - Worcestershire - £50,000 - £70,000 This 3rdLine Microsoft position will give you the opportunity to work with a leading MSP with amazing culture, technology and learning opportunities. We have seen people join at this level and become consultants, architects, management etc … the possibilities are endless. Technology involved: Azure (IaaS) VMware Networking Microsoft tech - Windows, DNS, Group Policy, Server, Exchange Responsibilities: High level 3rdlinesupport for multiple projects; troubleshoot and resolve complex technical issues. Last point of escalation for Azure, IaaS issues and associated Microsoft technical … issues Work across all manner of Microsoft enterprise services providing support (Windows Server, AD, SQL, DNS etc). Work across the full Microsoft stack supporting customers. Collaborate with internal teams to define and implement enhancements, meeting client requirements and specifications. Any certs would be beneficial (even if you more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Latcom
2nd/3 rd Line IT Support Engineer . My client based in Newcastle are looking for a 3rdLine IT Support Engineer but would consider an experienced 2nd liner ready to step into a 3rdline role. more »
IT Service Desk 2nd/3rdlineSupport Engineer – 24x7 ops Looking for an experienced IT service desk, IT support Engineer to join a new 24x7 operations team. Providing 2nd and 3rdline IT support with patching & infrastructure … tasks. Monitoring and Troubleshooting Documentation Communication Continuous Improvement You will have extensive, recent commercial IT Support, covering 2nd line and 3rdLine duties. Technologies include but not limited to: Windows 10/11 Office 365 suite Windows Server 2016 to 2022 Active Directory more »
We are seeking an enthusiastic and organised individual to provide 3rdLine IT Support within our client's IT Support Team. Main Purpose of the Role: . Provide 3rdlinesupport to end users and maintain a strong … root cause . Working as part of the IT team which currently consists of Head of IT, IT Systems Manager, 1st/2nd line Systems Engineers . Provide technical support and mentoring to other members of the team . To contribute to the development and implementation … of the company strategy to support the growth of the business, whilst improving the efficiency. As well as having the necessary technical skills, you will possess excellent communication skills and be a team player who is methodical with the ability to stay calm under pressure. Reporting to the more »
3rdLine IT Support £30 - £38k per annum Shift Pattern Hours - across days and nights The Role As the Engineer, you will be responsible forhandlingcomputer hardware. Key Responsibilities: · Support & configuration of barcode scanners (ex. Datalogic, Motorola, Honeywell handheld, Intermec etc.) · Support & configuration of barcode printers for Shop Floor and Office (ex. Zebra, Printronix, Intermec etc. · Support & configuration of any printer (non-barcode) on shop floor and in office like HP · Support & configuration of smart devices such as MX2/Motion and Dell Tablets for workstations. … Support & Configuration of PC's (Critical Shop Floor and Office) · Co-ordination with towers team (AM (MES, SAP), NW, DCH, EUS) for End user related activities. · Support and Configuration of line side devices, HMIs/MRTs, Dell Tablets/Touch Pads etc Your Profile more »
Hartlepool, County Durham, North East, United Kingdom
Ernest Gordon Recruitment
IT Support ( 3rdLine/MSP ) £45,000 - £50,000 + Company Benefits + Progression Hartlepool Are you an IT Support Technician looking for a position within a thriving MSP that support a range of different schools and SMEs local to … be the go-to expert for complex solutions to IT and technical problems? On offer is an exciting opportunity for a seasoned IT Support Technician to join a well-established and growing managed service provider. This company put their staff through certifications and training where needed and offer … to tackle complex issues Keen to maintain a wide variety of business and school networks Local to Hartlepool Keywords: IT Support Technician, 3rdLine IT, Managed Service Provider, Hartlepool Jobs, IT Engineer. Reference: 13795 If you are interested in this role, click 'apply now' to more »
Huntingdon, Cambridgeshire, United Kingdom Hybrid / WFH Options
Xpertise Recruitment
rd LineSupport Engineer - Hybrid (Cambridgeshire) - £40k + £5k on call 3 rd LineSupport | Networks | LAN/WAN | VMware | Veeam | SQL | HPE Salary: £40,000 + £5,000 on call allowance Location: Hybrid (Cambridgeshire) Are you a 3 rd LineSupport professional, looking for a new challenge in your career? Do you have demonstrable experience of managing and monitoring infrastructure and networks? Have you previously worked with VMware? Interested in working for a global company who invest in the latest technologies and will support … who are experienced with using Veeam. You will have the opportunity to mentor and develop some of the 1 st and 2 nd line team. In addition to overseeing the existing infrastructure and networks, there will be the opportunity to recommend improvements and enhancements. Key Responsibilities Provide daily more »
Job Title - IT Support Technician - 3rdLine Location - Devizes, Wiltshire Salary - £33-40K DOE Type - Permanent Hours - Fulltime, based onsite The Company My client is a leading manufacturing business located in the Southwest, and they manufacture precision parts, primarily serving the automotive, aerospace and … role: Within the role of IT Support Technician, you will support all areas of the business, providing 1st, 2nd and 3rdline IT support within the business. The main responsibilities will be: Investigate and resolve technical issues escalated from 1st and … Monday to Thursday with 30 minutes unpaid lunch and 08:00 15:30 on Fridays. Skills/Experience required: Experience in a 3rdlinesupport role. Benefits: Generous Pension Scheme Employee Support program Private Family Healthcare 25 days holidays Successful candidates will be more »
Stourport-on-Severn, Worcestershire, United Kingdom
Wright Staff Recruitment Ltd
3rdLineSupport Engineer Location Bromsgrove Salary – £30-£40k per annum Full time Benefits 22 days holiday per year plus bank holidays (increases after 3 years) Contributory pension scheme (after 3-months) Company laptop Company mobile phone or contribution to personal mobile phone Health Cash … Plan (after probation) Purpose of role: The company has been operating for almost 8 years providing Datacentre Hosting, IT Support and VOIP systems out of our offices in Stourport on Severn. As a business, the company are growing and understand that their people are an important part of … proactive, methodical manner whilst having attention to detail. strong problemsolving skills Main Responsibilities Provide IT Troubleshooting via telephone and remote support software. 3rdline escalation from 1st and 2nd linesupport engineers To provide some onsite solution implementation To diagnose faults more »
Employment Type: Permanent
Salary: £35000 - £40000/annum Negotiable on experience
Oxfordshire, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
Job Title: 3rdLine Technical Support Engineer Location: Bicester/Remote (initially WFH with client sites visits around the Oxfordshire area) Salary: £38,000- £42,000 (DOE) My client, an established MSP is looking for an experienced 3rdLine Engineer to join … their team. You will be responsible for supporting the IT infrastructure of all our customer base including server, storage, network, data, and applications. Responsibilities: 3rdlinesupport- via telephone/email/ticketing systems Troubleshooting of hardware/software issues Maintenance and implementation of client … WAN (routers, switches, Wi-Fi, firewall) Communications (VOIP, Leased Lines) Dell/HP Server Hardware This is a great opportunity for an experienced Support Engineer with an MSP background to get involved in providing support to SMEs across different industries. If you are interested, please respond more »
Job Title – Senior IT Engineer/3rdLine Hours – 37.5 Hours per week Location – Dumfries Salary – up to £30k DOE We’re looking for a quick thinking problem solver who has in depth knowledge of IT issues and how to troubleshoot them for a rapidly growing local … ensure clients are kept exceptionally happy and the Senior IT Engineer plays an extremely important role in doing so, You will handle escalated support requests for the service delivery team and support requests that the junior team are unable to fulfil. Your role: Work on and … resolve escalated helpdesk tickets Provide the client with advanced remote troubleshooting Remote hardware maintenance and support Use of inhouse ticketing system to work on and resolve Helpdesk Tickets and Service Requests Managing, recording and maintain all documentation Reviewing RMM dashboard and apply remediation actions as indicated by our more »
Wakefield, West Yorkshire, Yorkshire, United Kingdom
Nextech Group Limited
Senior IT Support Engineer - Up to £40,000 - Wakefield Join Our Team as a 3rdLineSupport Engineer in Wakefield. Are you passionate about designing, implementing, and maintaining robust 3rdLine and Infrastructure solutions? We're looking for a talented … Senior IT Support Engineer to join our team and play a pivotal role in managing our technology backbone. Position: Senior IT Support Engineer Location: Wakefield Salary: Up to £40,000 per annum Key Responsibilities - Design, implement, and maintain IT infrastructure components such as servers, storage, networking … and virtualization technologies. Be a key member of the IT Support Team, operating as an escalation point for the 1st and 2nd Line team. Work closely with members of the Infrastructure and Project teams in supporting queries and tasks Monitor system performance and troubleshoot issues to more »
Bradford, West Yorkshire, Yorkshire, United Kingdom
Hiring People
Are you a 3rdLineSupport Engineer looking for a new role with a growing dynamic company? If so we are looking for a 3rdLine IT Support Engineer with skills consisting of Office 365, Azure, Windows Server and networking. … of 25 days + public holidays Pension plan (Nest 3% employer, 5% employee) Company mobile phone Company laptop Role and Responsibilities: Providing technical support to our clients both onsite and remote Scope, plan and install new hardware and software Assist the Account Director, providing technical input for client more »
Dunfermline, Fife, Scotland, United Kingdom Hybrid / WFH Options
French Selection UK
FRENCH SELECTION UK German speaking 3rdline Technical support Salary: Up to £40,000 p.a. basic + Benefits Location: Rosyth, Scotland At commutable distance from: Edinburgh, Fife, Glasgow, Dundee, Perth, Stirling, Falkirk, Kirkcaldy, Scotland Ref: 8128GIT *** Hybrid working *** VIEW JOB DESCRIPTION > APPLY NOW: Please visit … our team of consultants. The Company: Our client is a well-established provider in the scientific field. Main duties: To provide technical networking support and fault diagnosis, and assist with case escalations. The Role: To provide remote fault diagnosis and resolution of software and network errors To remotely more »
Brighouse, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
ErecruitSmart
We have an excellent opportunity for a 3rdLine IT Support Engineer/Team Leader to join our client's growing and reputable team of technicians at this leading and award-winning ISO 9001 & ISO 27001 accredited solutions provider. This is a hybrid position so … you should be within reasonable traveling distance to their Brighouse office. About the role As 3rdLine IT Support Engineer/Team Leader, you will troubleshoot and resolve complicated technical issues that have been escalated to from 1st and 2nd Line Engineers, while … logged Ability to report at all levels in the chain of command See Technical Escalations through from beginning to end Escalating tickets that need 3rdline resource into 3rdline queue and resolving Escalating tickets to Ops team in good time where required to more »
Gateshead, Tyne and Wear, North East, United Kingdom
In Technology Group Limited
3rdLine IT Support Technician Gateshead (Newcastle) £30,000 - £45,000 Are you an experienced IT professional looking for a challenging role in a dynamic environment? Join our client, a leading Managed Service Provider, as a 3rd-line IT Support Engineer in the vibrant city of Newcastle. As a 3rdLine IT Support Engineer, you will play a crucial role in ensuring the seamless operation of their clients' IT environments. You will be responsible for providing advanced technical support, and troubleshooting … and recommend strategic IT solutions. Contribute to the planning and execution of IT projects, including migrations and upgrades. Tech Stack: Proven experience in a 3rdline IT support role within an MSP environment. In-depth knowledge of Windows Server, Active Directory, and virtualization technologies (VMware more »