1 to 25 of 873 Customer Experience Jobs in the UK

Knowledge of UX and a good understanding of UX Best Practice § Ability to identify/test and improve Website design and UX/UI § Experience of working with Photoshop (or similar) § Experience of creating design wireframes/mock-ups § Experience of working within enterprise content management systems … and preferably some experience around web content creation and entry. § Understanding of HTML/HTML5, CSS, JavaScript § High level of attention to detail and a meticulous mind-set. § Diligent and a proven ability to deliver high-quality work to tight timelines § An ability to work in a collaborative manner … wider Digital Team and GIS Web Development Team. § A good understanding of the web development cycle, web technologies and good understanding of UX/CX/Web Design/Customer Journeys § Have an interest in current web trends & web technologies § Experience in MS Office is essential § Results oriented more »

for delivering revenues up to circa £25m, with a significant focus on converting customers to our workflows and ecosystems whilst maintaining high levels of customer experience. Job Description: Major Job Functions: Developing and executing fresh go-to-market strategies for the business, focused on moving from a predominately on … coupled with a healthy service and repair business. Lead the SITECH sales and business development function through a culture of data-based sales management, customer intimacy through excellent account management, coupled with new customer acquisition through a hunting and conquest mentality, all measured on a simple performance table … hardware sales, software subscriptions and aftermarket repairs/field solutions. Responsible for achievement of all targets/performance including – Market Share, Participation, Sales Excellence, Customer Experience, Full Income Statement and Working Capital across all Areas of SITECH. Also responsible for Annual, Quarterly and Monthly Budgeting/Forecasting. New more »

Great opportunity to work on a global household name account. Gain Further Experience With Salesforce. Inside IR35 Remote/flexible working. Senior CRM Data Marketing Consultant – Data Marketing Agency – London (Hybrid) I am currently working with a Data Marketing Agency based in London who are looking to onboard a … You will be working primarily with one of their automotive clients, who are currently undertaking a range of digital transformation projects across marketing and customer experience. They are looking for someone with a strong foundation in data and marketing technology, excellent project management skills, an understanding of how platforms … integrate into the client’s technical architecture, and a deep understanding of at least one Marketing Automation tool (prior Salesforce experience is desirable). What you’ll do: Regular liaising with internal departments, clients, and their 3rd party suppliers. Gathering requirements and user story development. Define and communicate Martech more »

Continuing to manage, maintain and enhance the best network in the UK, and delivering programmes and projects to time, cost and quality in a customer centric way is the core of what we do. Context: The People team are accountable for the management, welfare and wellbeing of all employees … working within MBNL, that enable Three and BT-EE to deliver best customer experiences. The Health, Safety, Quality and Environment team, working within the People team, is responsible for the management of Health and Safety, Quality and Environmental compliance of all work undertaken on the Radio Access Network sites … with external bodies with responsibility for management system certification. What we are looking for: Extensive knowledge of quality, health, safety, and environmental management systems Experience of developing and implementing quality, health, safety, and environmental systems. Extensive knowledge of ISO 9001, 45001, 14001 and 19011. Trained and experienced Lead Auditor. more »

fibre into our customers' homes and businesses. You will learn how to complete installations to a high standard and help to deliver a fantastic customer experience. You will be taught how to complete all aspe... more »

ideas and expertise in innovative and exciting ways. We are making positive impact with our amazing clients, through our capabilities in Consulting, Products & Platforms, Customer Engagement and Digital Media. Part of Publicis Groupe, and a Leader in Gartner’s Magic Quadrant for Global Marketing Agencies, we’re proud to … work with some of the world’s leading brands. Digitas. Experience the power of connection. Our Commitment Digitas is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship … life and enabling the marketing strategies and experiences we design. Using technology, data & operations to connect onsite experiences to offsite marketing that deliver improved customer experience through consistent and frictionless experiences. Furthermore, helping clients to define, deliver and operate robust optimisation programmes that scale and grow as our more »

for bringing to life the benefits of low carbon heating and solar. Rigour and confidence to make accurate decisions, knowing that the satisfaction and experience of our customers is at stake, is an absolute must. As part of the team, they’ll ensure you have the best of everything … by an office team who will share the same performance goals, so they’re always working as one team to deliver the best possible experience for the customer. You’ll also have the backing of their massive tech power - so will be able to constantly evolve and shift processes … Statements * Working at Height appreciation and safety knowledge What you'll need * Safety at the forefront of everything you do * Excellent people skills * Previous experience as a domestic electrician * 18th Edition * Level 3 * A full UK driving licence. * The ability to use a handheld terminal. * A flexible working approach more »

analysts, social media experts, PMs, and client service leads. We work together to help people-centric health brands deliver new business value through new customer experiences. Whether connected content programmes, mobile apps, digital services, or social communities, we use digital and emerging technologies to help healthcare brands build loyalty … Description As a Senior Project Manager with Digitas Health, you will be the one to connect the dots on a range of creative, digital experience and digital strategy projects, doing your part every day to make great ideas and experiences come to life with a great team, and to … develop your Project Management skills through the hands-on support and supervision of our project management leads. Qualifications You will be able to show experience operating as a PM ready for the next step up, or a fully ledged SPM, in an agency environment An interest in working within more »

Location:Bristol Looking to recruit an experienced Bodyshop Workshop Controller for our bodyshop to facilitate and oversee the day-to-day delivery of excellent customer service and site profitability by motivating, supporting and managing their team to deliver a quality repair - on time, every time. The successful Workshop Controller … will deliver exceptional market-leading customer service by actively managing the delivery of a first-class customer service journey. This will be achieved by the Workshop Controller exercising a proactive control of the customer experience, from initial booking into the final return of the vehicle. Responsibilities more »

Project Support Administrator- Leeds This an amazing opportunity to join the Rail sector and work in the Customer Experience team to coordinate the management of documentation to assist in the successful delivery of Train Operator business plans. Location: Leeds Salary: £28,000 - £34,000 Per Annum Hybrid working … days a week from home. Role and responsibilities: The Resolute Group are working with a Rail organisation that needs support within their Customer Experience team providing support coordinating the management of documentation to assist in the successful delivery of business plans. The primary aim of the role will … the main office in Leeds 2-3 days a week home-based and 2-3 days a week or as required by the stakeholder. Experience: Degree qualified - Flexible on degree subject Experience working in a Corporate role, ideally within the Public sector so you are used to Local more »

successful e-commerce brands across the UK and Europe, including websites BullionByPost and Gold. Our mission is simply to “provide an accessible, simple & enjoyable customer experience that inspires lifetime brand loyalty” – our customers are at the centre of everything we do. As a UX Designer at Jewellery Quarter … Bullion, you will be responsible for delivering an exceptional online user experience across all our brands, leveraging A/B testing and data analysis to drive decision making and design improvements. We value individuals who thrive in our collaborative culture, demonstrate problem-solving prowess, and have an inherent drive … our success. Responsibilities: * Own UX and UI Design: Lead the design process for our suite of brands, ensuring a consistent and high-quality user experience across all platforms. * Customer Journey Design: Create intuitive and engaging customer journeys that enhance user satisfaction and drive conversions. * A/B more »

with irregularities as they arise - Work on several tasks at once and prioritise own workload as operationally required - Ensure correct and accurate information on customer accounts is always maintained - Support the Billing Manager with ongoing improvements to the billing function Onecom Perks and Benefits: Agile working: Enabling our people … training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We've built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We more »

systems and components. Operating from the very early phase of a vehicle programme, working cross functionally throughout design, development, manufacturing, launch and during the customer experience. This role will aim to enhance the customer experience through the design, development, measurement and balance of customer attributes for … workload. A good communicator with the ability to communicate complex ideas. An effective team player, actively develops and supports team members. Skills Required: * Previous experience of problem solving tools e.g. Root Cause Analysis, 8 Disciplines of problem solving, Design of Experiments and Failure Modes and Effects Analysis (FMEA) in … across all function build areas (Body in white/paint/trim and final) as this is essential to hit the ground running. * Previous experience of Vehicle Launch or Plant Vehicle operations in an extremely fast-moving environment, including experience of delivery of problem resolutions in Manufacturing & Service. more »

driving change and innovation within a forward-thinking environment. They will be responsible for developing and implementing strategies that improve operational efficiency and enhance customer experience. Client Details The organisation is a renowned player in the Property sector, based in Walsall. With a sizeable workforce, the company focuses on … in its service delivery, driven by its technology department. Description Leading the technology department and driving technological innovations. Developing and implementing transformation strategies. Enhancing customer experience through technology-driven solutions. Improving operational efficiency through strategic planning. Overseeing the execution of projects within the department. Ensuring the department's … Complying with all relevant regulations in the Property industry.Profile A successful 'Head of Transformation' should have: A deep understanding of the Property industry. Proven experience in managing and leading a technology department. Exceptional skills in strategic planning and project execution. A strong customer focus with the ability to more »

Customer Experience Officer Summer/Student Placement Pay: £11.98 per hour, 37 hours per week Location: Stowmarket - office based only Length: from 24th June till 20th September (dates can be negotiable) Do you possess excellent customer service? Are you looking for a work placement during the University … summer holiday? Opus People Solutions are recruiting on behalf of Suffolk County Council for temporary Customer Service Advisor to join their busy Customer Service team based in Stowmarket. Your main responsibility would be handling contact and assisting customers, predominantly parent and carers via telephone and email relating to … scope of covering administration tasks where required. This is very busy; target driven environment and you will be responsible for providing a first-class customer service to all residents by having excellent communication skills which require a good tone of voice, excellent listening skills, patience, and the ability to more »

the energy transition. Consumers and businesses alike are actively choosing low-carbon homes and offices, and they expect greater empowerment and a more sophisticated experience from their energy suppliers. Against this backdrop, Wipro is enabling electric, gas and water utilities to leverage digital and optimisation capabilities to reinvent themselves … streamline and accelerate business decision making, deliver a superior customer experience and help them transition to a low-carbon, decentralized, federated energy ecosystem. THE ROLE As part of our UK Utilities vertical you will be collaborating with our internal team and with the customer teams, i.e. Optimisation … policies and standards, Working as an expert supporting design, development, implementation, and testing of complex GIS applications, Documenting functional and technical specifications that meet customer configuration, reporting, customisation and integration requirements, Contributing to the development of new methods, procedures, processes and/or system requirements, Help design solutions for more »

/////////Are you ready to progress your career with what could become your most rewarding & impactful experience yet? If you want to come and join our mission and help power marketing for Healthcare Brands we’d love to hear from you. … educators A little about us: At One Vision Health our mission is to simplify and humanise health communication to improve lives. We deliver better customer experiences through data driven creative, video-powered search marketing and medical communications. Our mission is simple, to humanise healthcare. At One Vision Health, we … in managing key client accounts, fostering strong relationships, and ensuring the successful delivery of digital solutions. Your strategic thinking, excellent communication skills, and proven experience in account management will be essential in driving client satisfaction and achieving business goals. You will look after the end-to-end delivery of more »

analysts, social media experts, PMs, and client service leads. We work together to help people-centric health brands deliver new business value through new customer experiences. Whether connected content programmes, mobile apps, digital services, or social communities, we use digital and emerging technologies to help healthcare brands build loyalty … drive growth Partner with client teams to help them establish line of sight to growth, and to use data to enhance their commercial and customer strategies to achieve that growth Understand specific workflows, tools and processes, and use that strong working knowledge to support client impact. Build strong partnerships … other project collaboration tools A relationship builder, cultivating strong client partnerships, and are passionate about helping clients innovate and re-imagine the ideal health experience Persuasive and clear in your communications, and have gravitas when you present Well versed in healthcare communications, modern marketing best practices, and digital engagement more »

necessary improvements for continuous enhancement. Stay up to date with industry trends in technology advancements and e-learning methods/tools. Required Skills/Experience The ideal candidate will have the following: Experience as a Technical Trainer delivering effective technical trainings of enterprise level products and solutions. Excellent … system Configuration of Webservers: WebSphere, WebLogic, Apache Tomcat Knowledge of Three Tier architecture Nice to have: Articulate Storyline (E-learning software) Desirable Skills/Experience Although not essential, the following skills are desired by the client: Affinity or experience with Compliance, CFT (Counter-Financing of Terrorism), AML (Anti … Money Laundering), or KYC (Know Your Customer) Experience with financial messaging systems, Swift and other banking format is a plus Experience in using rapid authoring tools such as Articulate Storyline/Rise or Adobe Captivate. Familiarity with learning management systems (LMS) for deploying and managing online courses. more »

Customer Experience Manager Customer Experience Manager required by a leading Cloud Technology company based in Bracknell. The company are continuing to expand globally and require a Customer Experience/Service Manager to support their UK customer base, taking responsibility for the end-to … end customer experience. The company operate on a hybrid model which involves 3 days in the office and 2 days from home. Essential experience: Bachelors degree in a relevant subject Experience in a similar customer facing role within Service, Delivery, or Client relationship management Software Development … lifecycle experience Cloud platforms Ability to manage and motivate others Any experience in the following would be advantageous: Project management/delivery within the IT or Telecoms sector Service Review meetings with customers/providers Security clearance This is an exciting opportunity to join a rapidly expanding company more »

Head of Customer Experience & Insight (Social Housing) Hemel Hempstead, Hertfordshire (Hybrid/Smart Working) Salary £75,000 Per Annum Plus Benefits Permanent, Full Time 37 hours per week (Monday Friday, Flexibility Negotiable) Thrive Homes is seeking a Head of Customer Experience & Insight to oversee the Customer Experience Team, which includes customer engagement and insights, complaints and the contact centre. The main focus of this role is to drive excellent performance and promote colleague development. The candidate will be responsible for improving and expanding the use of customer profiling and segmentation to ensure … the delivery of customer-centric services and engagement. Thrive is proud to deliver flexibility for employees to work in a manner that suits their wants/needs best. Our SMART working policy allows individuals to take full control of their productivity by offering a choice between working in-house more »

team. Experienced in coordinating resources from a variety of global locations. Experienced in chairing technical meetings with a variety of stakeholders including the customer. Experience of gathering and reporting metrics and presenting them at monthly program reviews. Knowledge of Agile development processes or similar would be an advantage. Knowledge … an advantage. Knowledge of a software development language C++, Java or Python would be an advantage. Good degree in a STEM subject with some experience of software development either as part of post graduate work or industrial experience. Coaching and mentoring of junior staff would be an advantage. My … in their field as the next Software Engineering Manager, hit that apply button now! Perks and Benefits: Competitive Salary: Attractive compensation package based on experience and expertise. Comprehensive Benefits: Health, dental, and retirement plans to support your well-being. Professional Growth: Opportunities for continuous learning and career advancement. Cutting more »

A Craft Engineering Apprenticeship with Ricoh is a fantastic opportunity for you to gain practical, industry experience and achieve qualifications relevant to your chosen career path - all whilst earning a wage! Role During this 4 year programme, you will learn how to carry out maintenance engineering activities, both planned … those seeking a career in the field of ‘hands-on’ engineering and is very much aimed towards those who favour a more practical learning experience based in a fast moving, highly automated workplace. Training Over the course of your apprenticeship you will work towards achieving your Level 3 Engineering … partners to optimise today’s world of print and influence the digital print applications and services of the future. We provide a world class customer experience that demonstrates digital manufacturing and showcases the latest technologies that Ricoh has to offer. We regularly welcome new and existing customers and more »

you'll delve deep into the core components of this thriving industry. Through our industry-recognized apprenticeship program, you'll gain invaluable hands-on experience, equipping yourself with the knowledge and practical expertise needed to excel in the field. Role Are you ready to kick-start your journey into … you'll delve deep into the core components of this thriving industry. Through our industry-recognised apprenticeship program, you'll gain invaluable hands-on experience, equipping yourself with the knowledge and practical expertise needed to excel in the field. Find below the tasks and responsibilities you’ll undertake to … charge of monitoring international sea freight shipments from inception to delivery, ensuring precision and timely arrivals at designated destinations Maintaining real-time visibility on customer consignments, guaranteeing adherence to service level and operational protocols Duties/Responsibilities: Spearheading customer notifications and swiftly resolving challenges, exemplifying our commitment to more »

the Microsoft 365 platform. * Develop and embed best practice and new ways of working to ensure efficiency savings are achieved, collaboration is improved, and customer experience enhanced. * Liaise with the senior leadership team for delivery of M365 applications and services. * Gather and assess technical requirements for new engagements more »