Customer Service Jobs in the UK

26 to 50 of 3,231 Customer Service Jobs in the UK

Smart Meter Dual Fuel Engineer

East London, London, United Kingdom
Morrison Data Services
may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customer service to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »
Employment Type: Permanent
Salary: £35,000
Posted:

Dutch Speaking Customer Agent Inbound Calls Only

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
MTrec Commercial
opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Dutch, to start a new position now. The company are ideally situated just north of Newcastle city … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The job you will be doing: Taking inbound customer service calls. Handling a range of administration tasks. Delivering a … great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. The role will be working Monday to Friday, though in the future you may need to work more »
Employment Type: Permanent, Work From Home
Salary: £22,000
Posted:

SAP Manufacturing Analyst

North West, United Kingdom
Hybrid / WFH Options
Airbus
will be part of a team which will build the Airbus Digital Systems for the next decade. The team is organised in Product and Service Lines (PSL) that have an End-to-End accountability and responsibility for their digital solutions. The role joins the Manufacturing Operations team supporting the … YOU WILL CONTRIBUTE TO THE TEAM Fully support the UK SAP Landscape to ensure rate ramp up, minimal downtime and maintain excellent levels of customer service, especially in the areas of Manufacturing Execution System (MES), Material Requirements Planning (MRP), quality and demand/work order management MES service … site(s) route map Support New Developments or Digital Projects which integrate with SAP & Digital and ensure services are delivered in accordance with agreed customer requirements Deal with L2/L3 incidents across a broad spectrum of processes, utilizing your strong problem-solving skills. Ensuring Mean-Time-To-Repair more »
Employment Type: Permanent, Part Time, Work From Home
Posted:

Mobile Hydraulic Field Service Technician

Colchester, Essex, South East, United Kingdom
Pirtek Ipswich
Pirtek Ipswich are looking for a Mobile Hydraulic Field Service Technician to join their team based in Ipswich . You will be working on a full-time, permanent basis. The Mobile Hydraulic Field Service Technician role: We are expanding our team and are seeking an outgoing and competitive … Mobile Hydraulic Field Service Technician, servicing on site hydraulic hoses replacements. We are looking for a self motivated person who can work well as part of a team. We would prefer experience in a mechanical plant or engineering background and will offer training for the right person. Our technicians … must have a flexible approach to working hours - once you have undertaken training and progressed to the role of Field Service Technician you will be required to participate in a standby rota to provide 24-hour operational service throughout your local area i.e., one day per week and more »
Employment Type: Permanent
Posted:

Recruitment Academy - Trainee Recruitment Consultant

London, United Kingdom
Prospero Group
implement recruitment strategies tailored to meet client requirements. Build and maintain relationships with clients, understanding their organizational culture, goals, and staffing needs. Provide exceptional customer service to both candidates and clients, ensuring a positive recruitment experience for all parties involved. Keep abreast of market trends and developments to more »
Employment Type: Permanent
Salary: £24,000
Posted:

Implementation Manager

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Freight Personnel
Our client are an online SaaS logistics software company which combines dynamic route optimisation, vehicle tracking, real-time progress monitoring and customer ETA messaging. Their Transport software helps their customers, delivery and field service companies, build excellent consumer experience, focus on customer service and efficiently utilize … our client was born, and since 2012 the business has gone from strength to strength and now have over 400 customers running distribution and service fleets using our clients generated plans every day. Their mission is to help distribution and service businesses to dramatically transform their operations by … that is much broader than a typical system configuration position. If you are driven by understanding how things work, committed to delivering a great customer experience, and able to digest and explain complex topics, their implementations team is right for you. You will manage Implementation projects from sales handover more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Field Service Engineer

South East London, London, United Kingdom
Apogee Corporation**
To carry out service visits to reported calls throughout the companies customer base. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in products and functionality. Respond to customer service requests for the repair of business equipment. Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts. Carry out preventative maintenance in accordance with manufacturer guidelines and recommendations from service management. Inform the customer on the work carried out … and gain acceptance to the machines condition and performance following the service work you have completed. Carry out the installation of equipment sold by the company and ensure the machine performs to the customers satisfaction. Look for opportunities to give the customer guidance and training so they can more »
Employment Type: Permanent
Posted:

CRM Analyst

Dartford, Kent, South East, United Kingdom
The Talent Partnership
lies in the mastery of the company's CRM system, specifically HubSpot. The successful candidate will be entrusted with the collection and analysis of customer data, discerning trends and patterns that will inform strategic decisions. A meticulous eye for data integrity is paramount, ensuring the CRM system remains a … reliable cornerstone for the business. Adept at navigating the intricacies of HubSpot, the CRM Analyst will unlock valuable insights into customer interactions, empowering the company to refine its marketing, sales, and customer service initiatives. The ideal candidate will bring a proven track record in a B2B environment more »
Employment Type: Permanent
Salary: £45,000
Posted:

MIS Manager

United Kingdom
Hybrid / WFH Options
First Intuition Limited
forms part of the Central Apprenticeships Compliance Team. The team are responsible for quality checking ESFA audit evidence, data entry, ILR returns and Apprenticeship Service management, on behalf of all centres belonging to the FI Network. You'll play a crucial role in efficiently managing and developing the MIS … and Responsibilities Lead and mentor a team of MIS professionals, fostering a culture of collaboration, innovation, and continuous improvement Oversee ILR uploads and Apprenticeship Service (AS) management for all centres in the FI Network Ensure data integrity and ESFA compliance by monitoring FRM, PDSAT and any other relevant reports … financial and AS complexities Manage the continual improvement of MIS services provided to the FI Network, reviewing existing services and proposing new or additional service offerings Project work, as dictated by the Head of Data and Compliance Supporting additional work as reasonably required by management from time to time. more »
Employment Type: Permanent, Work From Home
Posted:

Senior Technical Sales Coordinator

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Talent Finder
return? Market benchmarked competitive salary Fantastic enhanced private pension Private Medical Insurance 25 days holidays plus bank holidays (these increase with the length of service) Non Contractual company bonus Lots of other benefits recently introduced to the company like tech scheme, retail discounts, Costco membership, weekly fruit delivery in …/Trade counter environment Excellent organisational and leadership skills Strong ability to delegate tasks effectively, focusing on time management and prioritisation Profound knowledge of customer relationship management and sales best practices Technical proficiency with an ability to understand and convey information on concrete accessories and construction products Exceptional communication … team members Assist in resolving any sales-related issues that arise, ensuring the swift continuation of sales activities Oversee and enhance the handling of customer relationships and the response mechanism to sales enquiries, ensuring the team delivers high-quality customer service Monitor and report on sales activities more »
Employment Type: Permanent
Posted:

Production Print Engineer

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Apogee Corporation**
This role will be coveringPeterbourgh, Ipswich, Norwich and surrounding Areas. To carry out service visits to reported calls throughout the companies customer base within a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts Carry out preventative maintenance in accordance with … manufacturer guidelines and recommendations from service management Work with colleagues to help overcome new or unusual faults Invoke the call escalation process in a timely manner Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work more »
Employment Type: Permanent
Posted:

Product Manager - IOT / Security - Remote

Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Hybrid / WFH Options
Shift F5
internal and external to deliver Web based products **Desirable** Some knowledge of Generative AI (for example OpenAI) and its uses in Automating emails and Customer Service requests, chatbots etc You will get a chance to build on and improve your tech skills in a number of areas - so more »
Employment Type: Permanent, Work From Home
Salary: £55,000
Posted:

Internal Sales Engineer / Key Account Estimator

Salford, Greater Manchester, North West, United Kingdom
Air Handlers Ltd
sheet metal fabrication and finishing facility enables us to manufacture virtually limitless designs of bespoke air handling equipment. With a commitment to excellence and customer satisfaction, we aim to deliver high-quality products and exceptional service to our clients. We are now looking for an Internal Sales Engineer … new & existing customers to identify new sales opportunities. You will be required to interpret customers enquiries, provide selections for ventilation equipment & communicate with the customer following receipt of quotations, logging communications within our CRM system. The Successful Key Accounts Estimator: You will be working alongside an established sales team … will be contacted. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Internal Sales Advisor, Customer Service Advisor, Business Development Executive, Telesales Advisor, Engineer, CAD Engineer, Sales Engineer, HEVAC Engineer, Sales Support Executive, Internal Sales Engineer more »
Employment Type: Permanent
Salary: £35,000
Posted:

Field Service Engineer

Birmingham, West Midlands, United Kingdom
Apogee Corporation**
To carry out service visits to reported calls throughout the companies customer base. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in products and functionality. Respond to customer service requests for the repair of business equipment. Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts. Carry out preventative maintenance in accordance with manufacturer guidelines and recommendations from service management. Inform the customer on the work carried out … and gain acceptance to the machines condition and performance following the service work you have completed. Carry out the installation of equipment sold by the company and ensure the machine performs to the customers satisfaction. Look for opportunities to give the customer guidance and training so they can more »
Employment Type: Permanent
Posted:

Field Support Engineer

Doncaster, South Yorkshire, Yorkshire, United Kingdom
Network IT
Provide technical support to other IT staff members.This may include answering questions, troubleshooting problems, and providing training. Build and maintain positive relationships with the customer, delivering high standards of customer service. Provide remote support as and when required. Key Skills Excellent communication skills (both verbal and written). more »
Employment Type: Permanent
Salary: £35,000
Posted:

Complaints Advisor

Stafford, Staffordshire, West Midlands, United Kingdom
Hays
United Kingdom (on-site with flex) Duration: Resolver Location2 months (with possibility of extension)# About the Role: We are seeking a skilled and customer-focused Complaints Resolver to join our team on a temporary basis. As a Technical End-to-End Complaints Resolver, you will play a crucial … role in addressing customer complaints related to technical issues. This is an excellent opportunity for someone who enjoys problem-solving and has experience of handling end-to-end complaints. Responsibilities: Investigate and resolve technical complaints from customers promptly and efficiently. Collaborate with relevant teams to identify root causes and … implement corrective actions. Ensure timely communication with customers, keeping them informed throughout the resolution process. Maintain accurate records of complaints and resolutions. Provide exceptional customer service and maintain a positive attitude. Requirements: Previous experience in complaint resolution, preferably in a technical or customer service role. Strong more »
Employment Type: Temporary
Salary: £14.0 - £15.5 per hour + £14-£15.50 per hour
Posted:

Field Service Engineer - Electro-Mechanical

Leeds, West Yorkshire, Yorkshire, United Kingdom
Allstaff Recruitment
Allstaff Recruitment are currently seeking a Field Service Electromechanical Engineer based in the Leeds and Pontefract area for a well-established print finishing equipment company. **You must be based in the Leeds area due to the location of the role and travel requirements** Summary of the Field Service … hours a week Monday Friday including unpaid lunch and travel times, limited overnight stays mainly for training (fully expensed) The role As the Field Service Electromechanical Engineer your role will involve the following important duties: Maintain company equipment on client sites Carry out repair and planned maintenance activities Installation … Mechanical fault finding to component level with some electrical Support with administrative requirements Forge good working relationships with all customers and members of the Service Department The experience required As a successful Field Service Electromechanical Engineer, you will have the following: At least 2 years of Mechanical engineering more »
Employment Type: Permanent
Posted:

Administrator

Camberley, Surrey, South East, United Kingdom
SGS United Kingdom Limited
and subject to eligibility criteria) Private medical cover (subject to eligibility criteria) Competitive pension scheme + Life Assurance Generous Annual Leave allowance (increasing with service) plus bank holidays. An additional day off for your birthday Discounted Gym Membership Retailer Discounts Access to electric vehicle leasing scheme (subject to eligibility … criteria) Enhanced maternity/paternity and adoption pay. Length of Service Awards Christmas Vouchers Health & Wellbeing initiatives Job Description Are you passionate about delivering exceptional client experiences? Do you thrive in a fast-paced, dynamic environment? If so, we have an exciting opportunity for you! As a Client Project … demonstrate attention to detail Ability to work unsupervised using own initiative to meet deadlines and to seek support when appropriate Experience Record of excellent customer service Proven experience of working in an administrative/project coordination environment Experience of using spreadsheets and databases in a working capacity Experience more »
Employment Type: Permanent
Salary: £28,000
Posted:

Business Development Manager - MUST WORK WITHIN AUDIO VISUAL

London, United Kingdom
Prospero Integrated
channel development. Working in collaboration with the Operations and Engineering Product teams to deliver immediate and longer-term profitable revenues. Qualify and quantify the customer's holistic needs in AV, Event Technology, Production, Creative, Digital and all technical event needs. Act as the key contact for managed clients, understand … customer's needs and goals, and create and execute a strategy that aligns our clients' resources and solutions that solve customer needs. Create and execute plans to further penetrate the account. This includes building our contact surface, securing customer appointments, and executing sales calls, customer business … reviews, and strategic action plans to identify and secure both short and long-term revenue opportunities. Understand customer's industry trends, and build a network that continues to establish credibility, rapport, and opportunities to engage customers. Ensure each account shows consistent progress, moving from vendor status through desired role more »
Employment Type: Permanent
Salary: £85,000
Posted:

Interpreter Farsi (Iranian)

London, United Kingdom
Hybrid / WFH Options
24-7 Language Services Ltd
and written translations Type of vacancy : Freelance/Casual Rates: Competitive and dependant on experience/qualifications Interpreters will be required to: - Excel at customer service - Have ongoing access to internet and e-mail - Be able to provide an accurate, confidential and impartial service - Be eligible for … Aid Agency guidelines Qualifications accepted: Community Interpreting Levels 3 Community Interpreting Levels 4 Community Interpreting Levels 6 Diploma in Police Interpreting Diploma in Public Service Interpreting (Law, Health, Local Government) Immigration Nationality Directorate UK Boarder Agency Certificate Language Related Degree Language Related Diploma How to Apply: If you are more »
Employment Type: Temporary, Work From Home
Posted:

Sales Support

Cirencester, Gloucestershire, South West, United Kingdom
Hybrid / WFH Options
Siamo Recruitment
role offers hybrid working and exciting opportunities working alongside a great team. Benefits: 25 days annual leave rising to 28 days with length of service, plus bank holidays. Day off on your birthday. Hybrid working – 3 days per week in the office. Employee assistance programme for practical and emotional … full sales administrative and support excellence to the sales team, the vendor, and our reseller partners. Actioning functions that are required to deliver excellent customer service. Create a high volume of quotations for both new business and renewal opportunities. To manage the sales order process from receipt of PO … from customer through to the supply chain team including quality checks and error resolutions Managing and chasing back – order report where required. Assist with managing the RMA process. Ensure the CRM system is used and updated as defined for your vendor. To have an excellent working relationship with the more »
Employment Type: Permanent, Work From Home
Salary: £24,000
Posted:

3rd Line IT Engineer

Fareham, Hampshire, South East, United Kingdom
Tailor Made Technologies
Overview of the role We are recruiting an experienced 3 rd Line IT Engineer to join our busy Service Desk. We currently have a team of four knowledgeable engineers who all support each other to get the best resolution for our customers. We are looking for someone who wants … to come join an outgoing service desk and help support the more junior engineers. We fully support our colleagues with training and progression plans and opportunities, ensuring you have the tools you need to progress your career. There is an on-call expectation with this role of once a … in-house teams tailor our services to suit every clients unique requirements and drive business growth.? Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and more »
Employment Type: Permanent
Posted:

Operations Coordinator

Wimborne, Dorset, South West, United Kingdom
Aspire Jobs Limited
team similarly has proactive and reactive elements, managing services orders and also assisting the helpdesk in resolving faults/requests raised on those services Customer orders and support requests are both managed on a CRM system with ticketing and project management functionality. Dispatching these tickets and projects to staff … which is a constant moving picture is also a vital part of the role, to best organize, utilize and adapt resources to deliver excellent service to our customers. This role would suit someone with:- Good IT skills Ideally, have used a CRM system Have superb organisational skills Be a … analytical and strong problem-solving skills to find the most effective way to utilize the available resources, to maximise the quality and efficiency of service delivery Strong communication skills are critical, to constantly liaise with colleagues, customers, and suppliers to co-ordinate the jobs, tickets and the department as more »
Employment Type: Permanent
Salary: £24,000
Posted:

IT Configuration Engineer

Rugby, Warwickshire, West Midlands, United Kingdom
Pertemps Rugby
Maintain minimum monthly productivity goals Troubleshoot problems with computer systems, including hardware, software and peripheral equipment Ensure that customers receive the highest level of customer service Communicate issues concerning customer orders to the Help Desk or Team Leader Adhere to safety procedures and guidelines at all times more »
Employment Type: Permanent
Salary: £12.00 - £14.25 per hour
Posted:

Field Service Engineer

Nuneaton, Warwickshire, West Midlands, United Kingdom
Dawsongroup plc
Field Service Engineers Required - Immediate Start!! - West Midlands - (Commutable from Birmingham, Coventry, Wolverhampton, Leicester, Rugby & surrounding areas) Competitive Salary rates + O/T + Door to Door Pay + Company Van + Holidays + Pension Dawsongroup EMC is the UKs leading supplier of self-drive municipal, industrial, and … specialist vehicles for contract hire . As a Field Service Engineer your role will be to maintain repair and respond to issues in the fleet of vehicles in your area. Position Overview: The Field Service Engineer will focus on the servicing, maintenance of specialist vehicles and other company … locations. First Line Repair, Fault Reporting for second line repairs and providing technical advice to third party engineers where required. To be successful Field Service Engineer will hold: A City and Guilds/ONC level 3 qualification or equivalent Experience working with hydraulics, pneumatics, electrical circuits, gearboxes or sweeper more »
Employment Type: Permanent
Posted:
Customer Service
10th Percentile
£22,696
25th Percentile
£25,250
Median
£32,000
75th Percentile
£47,500
90th Percentile
£62,500