Customer Service Jobs in the UK

76 to 100 of 3,265 Customer Service Jobs in the UK

Head of Stock, Quality & Material Flow

Appleby Magna, England, United Kingdom
Unipart Logistics
Mercia warehouses. You will lead site stock teams and support the operation in meeting and exceeding our KPIs in order to drive world class service to our customers through the implementation of Unipart logistics stock excellence and storage principles. You will provide subject matter expertise to support the business … mitigated Ensure risks are managed and mitigated through projects and process improvements Identify and deliver initiatives that reduce costs and/or improve the customer experience through greater stock control and accuracy. Ensure clear and auditable stock processes are in place at all sites, financial and commercial Drive the … ensure costs are controlled and mitigated Ensure all potential risks are identified, addressed and communicated appropriately to operational standards Be accountable for performance of Service Level Agreements and Key Performance Indicators Provide effective comms, updates and escalations as required up to director level. Be responsible for effective two-way more »
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Dynamics 365 Business Central/ NAV Support Analyst

South East London, England, United Kingdom
Hybrid / WFH Options
Nigel Frank International
Business Systems Support Analyst, who can offer experience supporting D365 Business Central/Dynamics NAV systems, for an exciting new role with an established service sector business. The company are a leading player within their industry niche and have interesting projects planned for digital transformation across the business; predominantly … Business Central software Experience supporting wider business solutions such as PLM or CRM software 1st/2nd line systems support analysis experience Excellent customer service skills both face to face and remote Ability to coach and mentor junior members of staff Confident communication/stakeholder engagement skillsTo discuss … range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics 365 market. I am interested in speaking to any Dynamics candidate who is seeking more »
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CRM Developer

Andover, South East, United Kingdom
Eutopia Solutions Limited
skilled CRM Developer, with particular focus on Microsoft Dynamics CRM? We are exclusively partnered with a forward-thinking industry disrupter, dedicated to delivering fantastic customer service. As the CRM Developer you will be responsible for designing, delivering, developing and maintaining their CRM systems. You will clo... APCT1_UKTJ more »
Employment Type: Full Time
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Network Operations Center Engineer

Greater Exeter Area, United Kingdom
Hybrid / WFH Options
Synchro
out of either our Exeter or Ledbury office, with a hybrid working arrangement of 60% office and 40% home working. Responsible for providing exceptional customer service and technical support, the Tier 2 NOC Engineer will respond to customer inquiries, resolve technical issues, and ensure the smooth operation … supporting Layer 2 and Layer 3 services on GPON and XGS PON access networks, Juniper core network, BNG, and firewall infrastructure. Key responsibilities encompass customer support, technical troubleshooting, incident management, and network configuration. Skills & Experience Required Experience: 3+ years in an engineering and/or network support role with … supplier interaction/management. Education: Higher education graduate in IT, networking, computing, electrical/electronic engineering. Customer Service: Previous experience in customer service or technical support, preferably in telecommunications. Technical Aptitude: Strong ability to troubleshoot network connectivity, hardware, and software issues. Communication Skills: Excellent verbal and more »
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Technical Support Engineer

Belfast, Northern Ireland, United Kingdom
ScaleX™ Talent Solutions
a pivotal member of our Operations Team, you will play a crucial role in installing, configuring, testing, maintaining, and supporting Lava Group systems at customer sites. Your dedication to customer service will shine through as you provide top-notch on-site and remote technical support, ensuring that … customer issues are resolved promptly and satisfactorily. Your proactive mindset will drive you to implement contingency procedures, constantly striving to improve service quality. Additionally, you will have the opportunity to contribute to the ongoing development of our products by providing valuable feedback and ideas for improvement. The Individual … keen interest in IT. With at least 1+ years of experience in a technical support/installation role, preferably within electronics or Fire & Security service industries, you should be adept at using PC-based support tools. Your logical, methodical thinking coupled with creative problem-solving abilities will set you more »
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Dynamics 365 for Customer Engagement Solution Architect

Greater London, England, United Kingdom
KPMG UK
We are looking for an experienced Dynamics 365 for Customer Engagement Solution Architect with experience in solution development and functional analysis into large-scale enterprise Dynamics 365 architecture with a hands-on approach in designing and leading the implementation of Dynamics 365 products, working with both onshore and offshore … proposal development and provide input in business development while mentor junior and offshore staff. This role is therefore kingpin to KPMG Microsoft business solutions customer delivery of Microsoft Dynamics 365 solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established and … all consultancy according to the KPMG Project Methodology, ensuring that all software applications are implemented successfully according to the project plan. — Meet and exceed customer expectations of business knowledge, skills and behaviour. — Identify business/project risk and mitigate or communicate as necessary. — Ensure progress updates are communicated to more »
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Regional Technical Manager

England, United Kingdom
Hybrid / WFH Options
Davies
valued and supported and receive excellent benefits including but not limited to: Reward platform – discounts for over 800 retailers 25 days holiday (rising with service plus option to purchase up to 5 extra days a year!) Development, training, and professional qualifications The role of the Regional Technical Manager is … in connection with domestic and commercial buildings insurance claims and proactively manage own work efficiently and effectively to achieve business objectives and meet defined service level agreements (SLAs). The role will be home based and the employee will be required to maintain a suitable home office environment with … level in an appropriate discipline, e.g. Civil Engineering, Structural Engineering, Building Surveying, or similar. • Enthusiastic • Excellent communication skills and articulation • Understanding and recognition of Customer Service and Quality • Flexibility and adaptability • The ability to work in a fast paced and changing environment • Numeracy skills • Reports and accountable to more »
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Account Manager (PR-1262286:LON)

London Area, United Kingdom
Pareto
and conducting market research to identify new opportunities Build and maintain strong relationships with your personal book of clients through regular contact and impeccable customer services Manage and maintain the company CRM system, ensuring all sales related activity is input accurately and efficiently Requirements: Educated to degree level Comfortable more »
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Senior Technical Sales Coordinator

Waterbeach, England, United Kingdom
Talent Finder Jobs
return? Market benchmarked competitive salary Fantastic enhanced private pension Private Medical Insurance 25 days holidays plus bank holidays (these increase with the length of service) Non Contractual company bonus Lots of other benefits recently introduced to the company like tech scheme, retail discounts, Costco membership, weekly fruit delivery in …/Trade counter environment Excellent organisational and leadership skills Strong ability to delegate tasks effectively, focusing on time management and prioritisation Profound knowledge of customer relationship management and sales best practices Technical proficiency with an ability to understand and convey information on concrete accessories and construction products Exceptional communication … team members Assist in resolving any sales-related issues that arise, ensuring the swift continuation of sales activities Oversee and enhance the handling of customer relationships and the response mechanism to sales enquiries, ensuring the team delivers high-quality customer service Monitor and report on sales activities more »
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Global Mobility / Relocation Consultant

Greater London, England, United Kingdom
Hybrid / WFH Options
JAM Recruitment
Company: JAM Global Mobility Recruitment The Background: The successful candidate will be responsible for coordinating the relocation of assignees while maintaining excellent levels of customer service. The Role: The Global Mobility/Relocation Consultant will be responsible for: - Coordinating the full relocation process on behalf of multinational clients, balancing … with any other ad hoc duties as required. The Person: The successful candidate will have: - Previous global mobility or relocation experience is essential; - Excellent customer service and communication skills; - A strong understanding of MS Word, Excel and PowerPoint. To Apply: Please forward your CV or call Andy Shaw more »
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Ecommerce Manager - Fixed Term Contract

Islington, England, United Kingdom
Hybrid / WFH Options
Ro&Zo
intake by working closely with the Trading and Merchandising team Be the point of contact for the warehouse and work with couriers and our customer services manager to ensure we’re delivering the best service Working with our development agency to ensure the site is operationally sound and more »
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Client Relationship Manager

Daresbury, England, United Kingdom
Matched
growing & leading Technology Consultancy Competitive basic + benefits + monthly commission Do you enjoy interacting with people, building relationships whilst providing high levels of customer service? Are you organised and able to prioritise workloads whilst making things happen? Have you been successful in a customer service … will progress quickly. Key Responsibilities: Client Relationship Manager Support the sales team with a variety of tasks - completing sales orders, assist quotations, administration of customer renewals, work with suppliers, Build strong relationships with and provide a high level of customer service to internal and external stakeholders Answer … Communicate and coordinate with internal colleagues to ensure all orders and projects are delivered Experience Required: Client Relationship Manager Excellent communication skills with a customer service focussed telephone manner Ability to make things happen and get things done Exceptional organisational skills, particularly organising priorities, and various workloads A more »
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Client Experience and Support Representative

London Area, United Kingdom
Smokeball UK
Are you tech savvy with a passion for delivering excellent customer service? Do you thrive in a fast-pace environment where every call is a new opportunity? Then we would love to hear from you! Join us and be part of the team dedicated to supporting our clients … basis via live phone calls and email where they ensure that our clients get the most out of Smokeball. They provide technical support and customer service to all our clients who need our help, partnering with other team members to ensure we provide the “Legendary Service” that … as required with sufficient information 📑 Owning internal and external communication relating to open tickets 🤝Confidently engaging, collaborating and communicating with other business stakeholders 🔊 Capturing customer pain points and advocating for clients by surfacing customer insights, product issues and enhancements to improve the Client Experience Key Strengths 💻 Technically Savvy more »
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Service Desk Engineer (2nd Line)

London, England, United Kingdom
Hybrid / WFH Options
Sereno IT Support
TITLE: Service Desk Engineer (2nd Line) LOCATION: London/remote hybrid HOURS: Monday to Friday: 9am – 6pm SALARY: £35-40K (depending on Experience) 1. Who are Sereno? At Sereno we are looking to shake up the MSP (Managed Service Provider) industry, by utilising the best new emerging … partnerships and relationships between all our staff at any level and with all our clients. We are looking for creative thinkers, technology enthusiasts, and customer service heroes, to help us scale this business. It’s a perfect time to join us now, as we will always prioritise internal … system and online chat. • You will also act as the escalation point for 1st line engineers. • Liaising with clients throughout the lifecycle of the service ticket, ensuring issues are closed off and communicated to clients and providing an excellent customer service and experience. • Meet Service Desk more »
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Telesales Representative

West Haddon, England, United Kingdom
CTSG
is a full-time on-site role for a Telesales Representative. The Telesales Representative will be responsible for communicating with potential customers, providing exceptional customer service and support, and driving sales through effective telemarketing techniques. The role will also involve outbound sales initiatives and campaigns as well as … supporting with our tradeshow and exhibition activities. Qualifications Excellent verbal & written communication and customer service skills Proven experience in either a sales support or telesales representative roles Ability to effectively hold dialogue with customers on products and services we provide Experience with using CRM and workflow SaaS technologies more »
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SC Cleared Application Packager

Aldermaston, England, United Kingdom
Global Technology Solutions Ltd
WORKING HOURS: Standard office hours Holding SC or DV clearance is a must DETAILED JOB DESCRIPTION: Purpose of the role We are looking for customer-focused and enthusiastic candidate for our clients Software Discovery and Packaging Team, who has a genuine interest in solving IT issues and is empathetic … stakeholders and support teams • Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills • Experience of Application Lifecycle Management in an Enterprise environment as part of a desktop transformation project • Strong Application Packaging experience using Flexera … configuration • Package defect remediation • Experience of large OS migration projects (preferably Windows 7 and Windows 10) • Data Analysis and reporting skills • Good communication skills (customer facing as you may need to speak to people in the business) • Experience of managing and maintaining a SCCM 2012 (or higher) production environment more »
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Microsoft 365 - Power Platform Support & Development Consultant

Edinburgh, Scotland, United Kingdom
Version 1
has celebrated over 26 years in the Technology industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … seen significant growth across our practices and our Service Reliability Group is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description Responsible for the architecture, design, configuration, development, deployment, and maintenance more »
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Microsoft 365 - Power Platform Support & Development Consultant

London, England, United Kingdom
Version 1
has celebrated over 26 years in the Technology industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … seen significant growth across our practices and our Service Reliability Group is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description Responsible for the architecture, design, configuration, development, deployment, and maintenance more »
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Information Technology Service Desk Team Lead

Greater Bristol Area, United Kingdom
Oscar
hotel brands and fast food chains. This rapidly growing company has been operating for over 30 years and are looking for their next IT Service Desk Team Lead . Requirements: Ticketing system experience (Jira preferably) Excellent customer service Windows 7-11 Windows Server 2012,16,19 ITIL … V3,V4) Desirable: +2 years’ Service Desk Lead Experience ( Dealing with escalations for 1st and 2nd line) Draytek Routers 3CX Great knowledge of Server roles e.g. AD DS, DHCP, DNS UniFi Wifi Systems This role is perfect for someone with a strong technical skillset looking to take the next more »
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IT Support Engineer

Stonehouse, England, United Kingdom
Spectrum IT Recruitment
opportunity for you! We are currently seeking an enthusiastic and dedicated IT Support Engineer to join one of our growing clients, a leading Microsoft Service Provider based near Stonehosue, Gloucestershire. Our client is a rapidly growing business driven by a passionate and dedicated technical team. Their focus is on … providing an exceptional customer experience and supporting clients with their diverse product sets. They are passionate about making technology easy and enjoyable for all businesses of all sizes. As an IT Support Engineer, you will have the opportunity to learn and work with cutting-edge technologies to provide the … and suppliers via incoming phone calls, emails or through our ticketing system - Supporting customers with their software and hardware applications - Fault analysis, resolution, and service continuity assurance across customers' software and hardware products - Maintaining and repairing computer systems, networks, cloud/mobile telephony solutions and connectivity products - Following all more »
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Structured Cabling Project Manager

London Area, United Kingdom
Construkt RS
My client is looking for a positive and energy driven individual to work within their Operations Department. My client enjoys delivering customer service excellence when they bring the kind of “WOW” experience to their customers. The Job role involves managing structured cabling projects in Data Centres in the … maximise client potential. Ensuring central work schedule is up to date and on track. Monitor, control, and manage in-house project operations to meet customer expectations and timelines. Liaise between departments to ensure the smooth operations delivery. Effectively and accurately communicate relevant project information to the project teams. Track more »
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Technical Support Engineer - Audiovisual

Reading, England, United Kingdom
Premier Group Recruitment
Technical Support Engineer - Audiovisual Do you want to join a growing, modern AV business that delivers a world-class service working with some of the latest and most innovative technology, if so then this could be for you! We have partnered with this medium sized AV firm who provide … of promoting from within Access to continuous mentorship within the business with clear lines of communication with Directors Key Skills and Responsibilities Maintain the Service Level Agreement T&Cs Troubleshoot basic to intermediate AV and Video Conferencing issues Act as the secondary contact point for the clients contacting the … and manage multiple tasks ensuring priority is allocated appropriately Provide mentorship to more junior members of the Helpdesk team Maintain a high level of customer service Experience with Crestron, Polycom, Cisco & Extron equipment preferred You will be joining a wider team that is driven and supportive with clear more »
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Associate Director Project Management

United Kingdom
Tempest Jones Recruitment
proven track record in a consultancy or developer environment and demonstrate a positive proactive approach to the role, and will be committed to delivering customer service excellence, with good commercial results. Essential experience includes; Construction related degree or a similar construction related qualification with extensive technical delivery experience more »
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Software Engineer

London Area, United Kingdom
Hybrid / WFH Options
Morgan McKinley
environment. • The candidate will be responsible for the deployment of the backend on internal servers. Skills: • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. • Expert ability to work independently and manage one’s time. • Expert mentoring skills necessary to provide support and constructive more »
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Agency Sales Manager - AdTech - Programmatic - Contextual

Greater London, England, United Kingdom
Moriati Digital Recruitment
briefs with well thought out, creative proposals and presentations. Collaborate closely with internal teams to ensure seamless execution of campaigns and delivery of exceptional customer service. Stay abreast of industry trends, market dynamics, and competitor activities to inform sales strategies and maintain a competitive edge. Provide timely and accurate more »
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Customer Service
10th Percentile
£22,696
25th Percentile
£25,250
Median
£32,000
75th Percentile
£47,500
90th Percentile
£62,500