DesktopSupport Engineer Team Leader Salary Starting from £29,605, rising to £36,024 Closing date Sunday 23 June 2024 About the role You will be part of a team responsible for the provision of 1st line and/or 2nd line support for all equipment, software … and services supported by DDaT. This team is responsible for the effective response to, investigation of and resolution of, all support requests; for the provision of 1st line and/or 2nd line field support for all IT & Audio-Visual equipment and services supported by DDaT. The Senior … of the IT Delivery & Operations Service Desk counter (and associated booking and loan services for staff and students); and for the initial triage of support requests received. This role includes line management responsibilities and will require the post-holder to lead a small team of Service Analysts with responsibility more »
Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
University of Bath
DesktopSupport IT Technician Department : Digital, Data & Technology Group Salary : Starting from £25,138, rising to £28,759 Closing date : Sunday 23 June 2024 Are you passionate about all things technology? This is a great opportunity for you to develop your IT career. If you have a background … in or a passion for technology, we'd love to hear from you. You'd be joining our small, experienced standard support team in either a 1st or 2nd line support role, working in a fast-paced environment where you will gain experience and exposure to a variety … of challenges and problems that will build your expertise. About the role Working in Standard Support 1st Line/Service Desk Team: This team provides initial triage of all tickets/support requests received by DDaT Service Desk. - this may be done in person at the Service Desk more »
DesktopSupport Engineer Team Leader Department Digital, Data & Technology Group Salary Starting from £29,605, rising to £36,024 Grade Grade 6 Contract Type Full Time, Open Ended Placed on Wednesday 05 June 2024 Closing date Sunday 23 June 2024 About the role You will be part of … will require you to lead a small team of Service Analysts who are responsible for the effective response, investigation and resolution of 2nd line support for all IT & Audio-Visual equipment and services supported by DDaT, deploying the team in an effective manner as priorities change, providing a point … hours per week), permanent basis. About you You will: - Have a deep understanding of technology and demonstrable IT and/or Audio Visual (AV) support skills - Have previous experience in an IT/AV Support role - Ideally have previous line management or team leading experience - Be self-motivated more »
My client, a global leader in the Hygiene market, are looking for a DesktopSupport Engineer to join their team in Newhaven. As the DesktopSupport Engineer based in Newhaven, you will provide first line technical support to the group of businesses. You will be … responsible for providing desktopsupport to my clients users, while also maintaining business critical systems across their global network. You will also be responsible for managing traditional IT processes such as user onboarding, offboarding and hardware setup and configuration. Other responsibilities include: Responding to client inquiries. Providing technical … support to users. Troubleshooting hardware and software issues. Providing instructions or directly sets up desktop hardware. Assisting with installation of computer software and operating system updates. Recording logs of rendered support. Skills/Abilities for the DesktopSupport Engineer based in Newhaven: Experience of working with more »
DesktopSupport Engineer Team Leader Department Digital, Data & Technology Group Salary Starting from £29,605, rising to £36,024 Grade Grade 6 Contract Type Full Time, Open Ended Placed on Wednesday 05 June 2024 Closing date Sunday 23 June 2024 About the role You will be part of … will require you to lead a small team of Service Analysts who are responsible for the effective response, investigation and resolution of 2nd line support for all IT & Audio-Visual equipment and services supported by DDaT, deploying the team in an effective manner as priorities change, providing a point more »
Cognizant is seeking Deskside Support/Site Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service Desk, Network … Services and Environment Management Services. Key Responsibilities Configure, troubleshoot, isolate, repair, and resolve all customer desktop issues including desktop/laptop hardware and software, mobile devices, printer/scanners/copiers, audio visual equipment, hardware peripherals and other desktop related equipment Primarily responsible for working day to … day user support activities, as well as supporting system maintenance activities such as – application bug fix, and project deployment support. Troubleshoot and repair desktop computers tenure they interconnect seamlessly with multiple systems including network drives and all business productivity applications Troubleshoot application issues ,Resolve users’ IT issues related more »
Cognizant is seeking Deskside Support/Site Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service Desk, Network … Services and Environment Management Services. Key Responsibilities Configure, troubleshoot, isolate, repair, and resolve all customer desktop issues including desktop/laptop hardware and software, mobile devices, printer/scanners/copiers, audio visual equipment, hardware peripherals and other desktop related equipment Primarily responsible for working day to … day user support activities, as well as supporting system maintenance activities such as – application bug fix, and project deployment support. Troubleshoot and repair desktop computers tenure they interconnect seamlessly with multiple systems including network drives and all business productivity applications Troubleshoot application issues ,Resolve users’ IT issues related more »
Deskside Support Engineer - Security Cleared This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world, you will work on a secure site in Yeovil as such active Security Clearance is essential. Job Summary As the Deskside Support Engineer, you will provide on-site desktopsupport for end users, advising and assisting users in solving problems related ... more »
you’ve used something before that makes an improvement, your team will want to hear it. You’ll be coming into the end user support team, helping a range of people at the firm, and solving all kinds of their issues. You’ll be responding to various kinds of … tickets, and you’ll be encouraged to fulfil every ticket – with support from the team for anything you can’t solve right now. Whether you’re onboarding new users, or solving a complex network performance issue, automation needs to be at the heart of everything you do. This is … efficient technical environment and they’re keen to keep it that way. You’re going to need to have experience in a similar IT Support role in a Microsoft environment. You’ll of course need to have strong PowerShell or Python to automate – you’ll need to show where more »
My client, a global leader in the Hygiene market, are looking for a DesktopSupport Engineer to join their team in Newhaven. As the DesktopSupport Engineer based in Newhaven, you will provide first line technical support to the group of businesses. You will be … responsible for providing desktopsupport to my clients users, while also maintaining business critical systems across their global network. You will also be responsible for managing traditional IT processes such as user onboarding, offboarding and hardware setup and configuration. Other responsibilities include: Responding to client inquiries. Providing technical … support to users. Troubleshooting hardware and software issues. Providing instructions or directly sets up desktop hardware. Assisting with installation of computer software and operating system updates. Recording logs of rendered support. Skills/Abilities for the DesktopSupport Engineer based in Newhaven: Experience of working with more »
Surrey, England, United Kingdom Hybrid / WFH Options
Servers.com
Job Title DesktopSupport Engineer Working Hours/Arrangements 40 hours per week (9am to 6pm, including one hour of unpaid break), Mondays to Thursdays – office based; Fridays – work from home. Flexible-working might be considered (2 WFH days a week) following completion of probational period. Salary Range … headquartered in Cyprus, EU. Servers.com provides access to premium server hosting solutions in over 18 datacentres globally. Job brief We are looking for a DesktopSupport Engineer to join our IT team at Servers.com to provide fast and useful technical assistance on computer systems. You will answer queries … solve them. You will also be responsible for collaborating with the IT Manager and helping the IT Team run new projects. As an excellent Desktopsupport engineer, some of your responsibilities will be monitoring and maintaining the computer systems within our organisation in a technical support role. more »
1st Line DesktopSupport Analyst – City of London - £25,000 - £33,000 Harrington Starr have a 1st Line DesktopSupport Analyst opportunity for a Leading Exchange client operating in over 15 European Markets, based in Central London. Our client possesses market-leading technology and innovative rules … for trading which has seen them make waves in the industry. Due to further expansion their tight knit Support team requires additional headcount. Please note this role will require a minimum of 4 days a week onsite. Responsibilities and Duties 1st line desktop, voice and remote access support … laptops, desktops, telephony, and mobile phones. Managing users and groups within Active Directory. Responsible for implementing approved procedures (change control, joiners/leavers, etc.) Support and maintain Microsoft Teams AV equipment (Yealink). Prepare and maintain up to date documentation. Manage relationships and work with vendors to escalate issues more »
Level 2 DesktopSupport About us We are a global provider of IT Resources, IT Managed Services and flexible, ad-hoc IT Resource and Project Support. Founded in 1992, we have a proven track record of delivering business solutions to global organisations and Fortune 500 companies in over … every one of them. They are exceptional and we are looking for more exceptional people to join us. Key responsibilities: · Provide 2nd Line onsite desktop and application support services to end users · Troubleshoot and resolve incidents relating to Desktop operating systems and mobile devices · Repair hardware and … peripheral faults in conjunction with warranty providers · Take ownership of personal ticket queues and support colleagues when necessary to improve customer satisfaction whilst achieving contractual SLAs · Operate cohesively with the service desk team to maintain service levels · All work undertaken must be logged via a Service Desk Reporting Tool more »
Responsibilities will include, but are not limited to: IT Helpdesk and Desktopsupport : Administration of the IT Helpdesk Preparation and provision of hardware and software for new employees Serving as the main point of contact for all employees regarding unresolved IT helpdesk incidents. Assist IT infrastructure upgrades and … assistance for PC users, telephony, and mobile communications Maintaining registers for maintenance and IT hardware and software asset database Develop technical knowledge. Software Application Support: Enhancing skills and offering software support for all business software applications. Assist in the installation of software updates. Assist on software development projects … as required by the IT Infrastructure and Operations Manager Desired Skills & Experience: Essential Educated to NVQ Level standard or equivalent experience. Experience of helpdesk support Understanding of Active Directory (including Administration) Office 365 (including user/license Administration) Azure (Entra ID) user and group administration IT support (including more »
installing client's infrastructure, network and working on new Infrastructure projects. Duties include: Resolving technical issues passed from service desk Attend client sites to support and install new infrastructure Windows server support Administration of key IT functions, including but not limited to, AD, GPO's, DHCP, DNS and … the team in the planning and execution of IT projects. Firewall administration and overall client network security with the Network Security Specialists. Providing network support - installing and configuring Switches, Routers etc Being the point of escalation for user support requests delivered via our service desk ticketing. Documenting processes … environments as well as supporting the architecture and integration of technical solutions Looking for candidates with similar experience with the following: Proven 2nd line support exp Windows 10, macOS and Of... more »
opportunities Trayport offers. After completing your comprehensive training you will become a full member of the Information Systems team providing 1st and 2nd Line Support to our internal users. The role will involve: Covering the IT Support Helpdesk, providing responsive, consistent, high-quality support to our end more »
DesktopSupport Engineers, Aberdeen Life here at prosource.it is as busy and exciting as ever- and as a result, we are looking to build our team of DesktopSupport Engineers in Aberdeen . Our DesktopSupport Engineers work across a broad range of technologies … and liaise with multiple areas of the business to support incidents, problems and requests. They’re responsible for answering IT requests via the phone, email, live chat or instant message and explaining solutions in technical and non-technical terms, so we need people who are comfortable interacting with users … and who excel at customer service and communication. We’re particularly keen to hear from experienced DesktopSupport Engineers who are Offshore Certified or who are interested in undertaking offshore certification (funded by us) to carry out occasional ad-hoc offshore trips as part of the Desktopmore »
DesktopSupport Engineer | £25,000 - £30,000 + Company Benefits | Hybrid | Education Are you looking to join a technical team full of driven and passionate people? Are you looking to develop and grow in an expanding company? Are you looking to work across a wide range of technologies … We are working with a Private Education organisation with multiple sites over the UK. They are looking to appoint a 2nd Line Desktop Engineer whose duties include providing remote support while being involved in various infrastructure projects. You will also be given a great opportunity to develop your … technical skills and grow in a dynamic, successful company. You will need: Microsoft Stack - Windows Server, M365, Intune 2nd Line Deskside Support Basic networking skills - DNS, DHCP, TCP/IP Hardware Support You will get: 35 days holiday inc. bank holidays Medical cover Perkbox scheme Please apply for more »
DesktopSupport Engineer | £25,000 - £30,000 + Company Benefits | Hybrid | Education Are you looking to join a technical team full of driven and passionate people? Are you looking to develop and grow in an expanding company? Are you looking to work across a wide range of technologies … We are working with a Private Education organisation with multiple sites over the UK. They are looking to appoint a 2nd Line Desktop Engineer whose duties include providing remote support while being involved in various infrastructure projects. You will also be given a great opportunity to develop your … technical skills and grow in a dynamic, successful company. You will need: Microsoft Stack - Windows Server, M365, Intune 2nd Line Deskside Support Basic networking skills - DNS, DHCP, TCP/IP Hardware Support You will get: 35 days holiday inc. bank holidays Medical cover Perkbox scheme Please apply for more »
DesktopSupport Engineer | £25,000 - £30,000 + Company Benefits | Hybrid | Education Are you looking to join a technical team full of driven and passionate people? Are you looking to develop and grow in an expanding company? Are you looking to work across a wide range of technologies … We are working with a Private Education organisation with multiple sites over the UK. They are looking to appoint a 2nd Line Desktop Engineer whose duties include providing remote support while being involved in various infrastructure projects. You will also be given a great opportunity to develop your … technical skills and grow in a dynamic, successful company. You will need: Microsoft Stack - Windows Server, M365, Intune 2nd Line Deskside Support Basic networking skills - DNS, DHCP, TCP/IP Hardware Support You will get: 35 days holiday inc. bank holidays Medical cover Perkbox scheme Please apply for more »
IT Support Tech Bar/Walk Up Service/IT Bar The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the point of contact on the tech bar support team. … Responsibilities Provide quick-fix support by working on a tech bar/genius bar to troubleshoot issues with traders. Manage and address electronic tickets efficiently Communicate effectively with traders, senior stakeholders and vendors Troubleshoot and configure software and hardware Qualifications 2+ years' of technical support experience Must have … IT Support experience working on a tech bar where you are approached with technical issues that need troubleshooting. Strong background within financial services archie.odonovan@harringtonstarr.com more »
1st line support engineer/helpdesk – Windows, Server/desktop, Office365, onsite Working for a leading MSP across support, business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients … service desk enquiries as they are called in with aim of resolving them first time within tight SLA’s. Ket skills: Answering first line support calls and logging into ticketing system. Responding to support calls to ensure customer satisfaction. Troubleshooting issues in the first instance to ensure prompt … and record information into ticketing system. You will get experience in supporting a broad range of technologies and working on interesting projects, within the support team. There is time allowed for certification study and they financially reward you for doing so as well! If you are interested, please send more »
opportunity has arisen to join a world leading global organisation. Our client, a blue-chip IT company, is currently seeking a Security Cleared Deskside Support Engineer II based on their customer site in Edinburgh. This is a temporary role to start ASAP for 3 – 6 months. The role is … Role Overview Supporting one of our clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel … technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient • Responsible for Incident ticket handling, escalation, and problem diagnosis • Desktop/Laptop/VDI – build, configuration, and deployment to end users • Assist with software installation/deployment • Assist with Smarthphone deployments Secondary role requirements more »
SC Cleared Deskside Support Engineer LOCATION: Weybridge WORKING HOURS: Monday to Friday 9am-5pm Contract: 3months+ Rate: £53p/h inside ir35, umbrella contractors only Candidates must be holding SC clearance or have previously held this and be happy to go through this again. ROLE OVERVIEW: Main responsibilities: We … are looking for a team orientated, highly customer focused and enthusiastic Deskside/migration Engineer to support our client during a desktop migration project assisting the customer with pre and post migration issues The successful candidate will possess a combination of good interpersonal and communication skills as well more »
installing client's infrastructure, network and working on new Infrastructure projects. Duties include: Resolving technical issues passed from service desk Attend client sites to support and install new infrastructure Windows server support Administration of key IT functions, including but not limited to, AD, GPO's, DHCP, DNS and … the team in the planning and execution of IT projects. Firewall administration and overall client network security with the Network Security Specialists. Providing network support - installing and configuring Switches, Routers etc Being the point of escalation for user support requests delivered via our service desk ticketing. Documenting processes … environments as well as supporting the architecture and integration of technical solutions Looking for candidates with similar experience with the following: Proven 2nd line support exp Windows 10, macOS and Office 365 suite. Communications Exp Microsoft Office 365 platforms (SharePoint, Exchange, AAD). Windows Server 2008 R2, 2012 R2 more »
