A DesktopSupport Systems Administrator plays a crucial role in ensuring the smooth operation of an organization’s IT infrastructure. They provide technical support, maintain desktop systems, and enhance end-user experiences. Here are the key responsibilities and qualifications for this position: Responsibilities: Technical Support … requests related to PCs, laptops, printers, scanners, mobile devices, and other computer assets. Install, configure, and troubleshoot hardware and software issues. Provide second-tier support for the help desk. Infrastructure Management: Organize and configure equipment, including desktops/laptops, printers, copiers, scanners, and faxes. Collaborate with business application teams … and server administrators for appropriate projects. Assess third-party applications for deployment and integration into existing operations. User Support: Set up computer systems for new employees. Handle user preferences, file migration, and adjustments. Provide technical support for audiovisual (A/V) equipment. Network Maintenance: Maintain network printers and more »
DesktopSupport Analyst - Warrington - Up to £35k p.a + Benefits and Development! Salary: Up to £35k per annum Location: Warrington - Onsite 3 days a week (Hybrid) A leading organisation in the Warrington area area requires a DesktopSupport Analyst to join its fantastic growing team. Ideal … candidates will have the following: Proven experience in support: MS Office Suite, Office 365 and Windows 10/11 Excellent interpersonal skills or prior experience in a customer service role Experience with a ticketing system (Desired) This is an excellent opportunity to join a leading organisation to grow, develop more »
DesktopSupport Engineer - Warrington - Up to £35k p.a + Benefits and Development! Salary: Up to £35k per annum Location: Warrington - Onsite 3 days a week (Hybrid) A leading organisation in the Warrington area area requires a DesktopSupport Engineer to join its fantastic growing team. Ideal … candidates will have the following: Proven experience in support: MS Office Suite, Office 365 and Windows 10/11 Strong knowledge of PC hardware and the ability to set up, configure, and rebuild workstations will be useful experience for this role Driving License and access to a Car This more »
Security Clearance Supporting one of our clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel … technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient • Responsible for Incident ticket handling, escalation and problem diagnosis • Desktop/Laptop/VDI – build, configuration and deployment to end users • Assist with software installation/deployment • Assist with Smarthphone deployments Secondary role requirements … Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets • Hardware installation/upgrade/break fix for desktop, laptop, and server • Smarthpone support • Assisting with customer projects • Create and update procedural documentation • Basic telephony support and cable patching • Provide more »
Bishopsgate, London EC2N 4BQ, United Kingdom Supporting Deskside - customer service must be excellent. Looking for candidates who can work on B2B Senior IT Support Analyst – 3/4 days a week on site in London Hands-on Windows desktopsupport building PCs and fixing operating system/… driver/software issues – Dell environment, autopilot/PXE Microsoft 0365 Office – resolving customer issues, SME on SharePoint and Teams end user support Account administration (e.g. Active Directory, group policy, Okta, logon problems including remote logon issues). iPhone email support - Airwatch (e.g. mailbox setup and synchronisation issues … Service now experience, ticket and escalation handling Able to build relationships and rapport with clients in a face to face environment. AV meeting room support and troubleshooting Cisco VCs Solstice App Space Liaise with HQ team and local AV vendor Regional Technical Lead Escalation point for the other desktopmore »
Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service Desk, Network Services and Environment Management … Services. Job roles and responsibilities Configure, troubleshoot, isolate, repair, and resolve all customer desktop issues including desktop/laptop hardware and software, mobile devices, printer/scanners/copiers, audio visual equipment, hardware peripherals and other desktop related equipment Troubleshoot and repair desktop computers tenure they … application issues Resolve users’ IT issues related to Desktops, Laptops, Windows/MAC operating systems, Printer setup, Resolve printer issues Work independently troubleshoot all support requests and follow escalation policies Responsible for computer hardware builds and maintaining inventory for computers ready deploy Provide support tall business users Establish more »
Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service Desk, Network Services and Environment Management … Services. Job roles and responsibilities Configure, troubleshoot, isolate, repair, and resolve all customer desktop issues including desktop/laptop hardware and software, mobile devices, printer/scanners/copiers, audio visual equipment, hardware peripherals and other desktop related equipment Troubleshoot and repair desktop computers tenure they … application issues Resolve users’ IT issues related to Desktops, Laptops, Windows/MAC operating systems, Printer setup, Resolve printer issues Work independently troubleshoot all support requests and follow escalation policies Responsible for computer hardware builds and maintaining inventory for computers ready deploy Provide support tall business users Establish more »
office locations Rea: Umbrella pay is £385.00/PAYE is £299.79 Overview This particular role sits within the Infrastructure End User Computing team, providing support and technical project implementation. The role holds a range of key responsibilities which covers a number of IT technologies and platforms. Responsibilities as a … key member of the IT Infrastructure Team, working closely with other team members, and colleagues across the IT Department in order to support all systems and technical processes the internal knowledge base with both technical guides for colleagues, and system usage procedures to aid internal staff. excellent customer service … and support for internal staff via email, Teams or face-to-face collaboratively with both internal teams and 3rd party support services on diagnosing and troubleshooting issues related to the system environments. to all IT security policies and assistance in enforcing and monitoring of IT security policies. the more »
to start ASAP, they will wait for a notice for the right candidate. Tech Stack: Office365suite including Exchange Teams and SharePoint End user hardware support (Windows 10/11, iOS, Android) AWS/Azure Active Directory Ticketing This role offers a fantastic opportunity for progression and will look to more »
in the UK. AWS Advanced Solution provider program and Managed Service Provider program. Job Description Main purpose of the job: To provide deskside technical support and advisory service of End UserCompute (EUC) devices, including resolving and enabling the resolution of incidents, problems,requests, and deploying new hardware and associated … software. Main Duties and Responsibilities: Essential duties may include, but are not limited to, the following: Act as 2nd Line support for all EUC technical incidents through to resolution at deskside. Create knowledgebase articles where repeated incidents are logged to assist Service Desk Analysts to increase 1st time Fix … and major incidents assigned to the EUC team withinservice level agreements To log and follow up issues that have been raised with 3rd party support teams where appropriate Support, manage, optimise and maintain the configuration and installation of Desktops,Laptops and hardware replacements Comply with Desktop Good more »
opportunity has arisen to join a world leading global organisation. Our client, a blue-chip IT company, is currently seeking a Security Cleared Deskside Support Engineer II based on their customer site in Edinburgh. This is a temporary role to start ASAP for 3 - 6 months. The role is … Role Overview Supporting one of our clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel … technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient Responsible for Incident ticket handling, escalation, and problem diagnosis Desktop/Laptop/VDI - build, configuration, and deployment to end users Assist with software installation/deployment Assist with Smarthphone deployments Secondary role requirements more »
Livingston, West Lothian, Scotland, United Kingdom
REL Recruitment
Experienced IT support technicians required for 3 week desktop installation project based in and around East Lothian. Leaving from a central location, travelling to various locations Previous experience of installs/deployments, own transport desirable, requirement to undergo Disclosure Scotland check. Day rate paid, Ltd Co/Umbrella. more »
DesktopSupport Engineer | 2nd Line Support | IT Support Engineer | System Administrator | Infrastructure Engineer | 1st Line Support | System Engineer | Remote Support Engineer DesktopSupport Engineer required for a company working in the Renewable Energy & Sustainability sector on a full-time, permanent basis. This … role suits someone with 3+ years experience in a relevant IT Support role that's comfortable working with end-users ranging from interns up to the C-level suite. The role is purely internal on the company's infrastructure and ecosystem and you'll join a team of … to mainly BAU tickets as a team where this role will be the first point of contact and deal with 1st and 2nd line support queries where you'll escalate to the senior engineers if necessary. The technology you need to be confident with are: Microsoft 365 Networking Intune more »
Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
Redimeer
We are hiring a DesktopSupport Engineer to join a well-established Information Technology Services and Solutions company. The company Develops applications for the banking industry and then migrates to a full IT services organisation. About the Role: The role is to provide first/second-line support … Incident, Problem, Change, Release, and Configuration Management to defined service levels. Function To ensure quality and timely delivery of all 1st/2nd line desktopsupport services, mainly deskside. To assist in the delivery of IT projects. To deliver desktop/onsite support services at client … location. Identifying and responding to calls in a professional manner Technical Responsibilities: Delivery of 1st/2nd line support activities and duties Desktop/laptop imaging builds and repairs Attend meetings as required based on work being undertaken Escalate quality matters to the Team Leader/Service Delivery more »
DesktopSupport Engineer Location: Yeovil Salary: £29,290 Requirements: must either hold or be able to obtain SC security clearance, British nationals only The site benefits from easy access to travel links, free parking, and subsidised employee rates at the on-site restaurant. This is a full-time … permanent position working 08:00 – 17:30 Monday to Thursday and 08:00 – 16:00 on Fridays As a DesktopSupport Engineer your role will involve: • Desktop/Laptop/VDI build, configuration and deployment to end users • Software installation/deployment • Smartphone deployment • Assisting the 2nd … Line support team with laptop, desktop and VDI terminals support calls • Hardware installation/upgrade/break fix for desktop, laptop, and server • Smartphone support • Service Desk cover as required • Assisting with customer projects What we're looking for: • Full UK driving license is essential more »
Job title: DesktopSupport Team Lead Location: Bristol Salary: Up to 40,000 per annum Job type: Permanent They are employed in the infrastructure sector. Using data-rich, virtual, interactive, and collaborative technologies, they help clients make more informed decisions for difficult jobs. You will be the Desk … Side and Technology Support Team Lead is the central point of contact for all IT-related incidents and service requests within their region. Tour role is to both provide second-line support and supervise/lead the local IT resources operationally. You will be responsible for resolving support … being supported. Working knowledge of database/excel structures/tables/configurations. Responsibilities: Manage the daily activities of the Desk Side and Technology Support Team and assume responsibility for the recruitment, training, objectives setting, and personal development reviews of team members. Manage and prioritise all 2nd line incidents more »
We are currently looking for highly customer-focused and enthusiastic Desktop Engineer to support our client, predominately based on their site in Scotstoun and providing support to sites in Govan and Hill End when required. This is a full-time permanent position working 37.5-hours per week … or be able to obtain SC Security Clearance. For this reason we are only able to progress with applications from British nationals. As a Desktop Engineer you will be involved with: out security audits of all devices holding data on the network by scanning and reporting – Installations, Moves, Additions … and Changes of all in-scope managed devices and Eyes Support to visually verify the state of managed devices Support including special project activities as they arise Management & Stock Management the lifecycle of loan user equipment directly along side the client managing own workload whilst liaising with other more »
Job Description1st Line DesktopSupport Analyst – City of London - £25,000 - £33,000Harrington Starr have a 1st Line DesktopSupport Analyst opportunity for a Leading Exchange client operating in over 15 European Markets, based in Central London.Our client possesses market-leading technology and innovative rules for … trading which has seen them make waves in the industry. Due to further expansion their tight knit Support team requires additional headcount.Please note this role will require a minimum of 4 days a week onsite.Responsibilities and Duties1st line desktop, voice and remote access support across offices and … users, including laptops, desktops, telephony, and mobile phones.Managing users and groups within Active Directory.Responsible for implementing approved procedures (change control, joiners/leavers, etc.)Support and maintain Microsoft Teams AV equipment (Yealink).Prepare and maintain up to date documentation.Manage relationships and work with vendors to escalate issues when appropriate.Required more »
Job: DesktopSupport Engineer Rate : £300 - £600 p/d (Inside IR35) Location: London - On site Client: Fintech In this position you will provide high-quality support services to various teams within a fast-paced financial company. Responsibilities · Plan, execute and support company wide tech projects … . General tech/desktopsupport · Infrastructure Support (debugging) . Managing incidents through service now . Set up new starters including physically piecing together and prepping workstations · Work with external vendors · Enrol new starters Qualifications · knowledge across windows platform (Linux is a +) . Strong troubleshooting skills … . Customer support skills . Prior experience in a similar role (preferentially at a financial firm) · Productive hard worker, with a great personality! Please apply directly if you fit the spec for the role and wish to discuss further jhayne@hunterbond.com more »
Job DescriptionResponsibilities will include, but are not limited to:IT Helpdesk and Desktopsupport:Administration of the IT HelpdeskPreparation and provision of hardware and software for new employeesServing as the main point of contact for all employees regarding unresolved IT helpdesk incidents. Assist IT infrastructure upgrades and installations … as required.Providing technical assistance for PC users, telephony, and mobile communicationsMaintaining registers for maintenance and IT hardware and software asset databaseDevelop technical knowledge.Software Application Support:Enhancing skills and offering software support for all business software applications.Assist in the installation of software updates. Assist on software development projects as … equivalent experience.Experience of helpdesk supportUnderstanding of Active Directory (including Administration)Office 365 (including user/license Administration)Azure (Entra ID) user and group administrationIT support (including Networking TCP/IP, DHCP/DNS)BeneficialExperience with setting up and troubleshooting Zoom/Teams meetings.Experience with Freshservice IT service management or more »
Cognizant is seeking Deskside Support/Site Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service Desk, Network … Services and Environment Management Services. Key Responsibilities Configure, troubleshoot, isolate, repair, and resolve all customer desktop issues including desktop/laptop hardware and software, mobile devices, printer/scanners/copiers, audio visual equipment, hardware peripherals and other desktop related equipment Primarily responsible for working day to … day user support activities, as well as supporting system maintenance activities such as – application bug fix, and project deployment support. Troubleshoot and repair desktop computers tenure they interconnect seamlessly with multiple systems including network drives and all business productivity applications Troubleshoot application issues ,Resolve users’ IT issues related more »
Cognizant is seeking Deskside Support/Site Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service Desk, Network … Services and Environment Management Services. Key Responsibilities Configure, troubleshoot, isolate, repair, and resolve all customer desktop issues including desktop/laptop hardware and software, mobile devices, printer/scanners/copiers, audio visual equipment, hardware peripherals and other desktop related equipment Primarily responsible for working day to … day user support activities, as well as supporting system maintenance activities such as – application bug fix, and project deployment support. Troubleshoot and repair desktop computers tenure they interconnect seamlessly with multiple systems including network drives and all business productivity applications Troubleshoot application issues ,Resolve users’ IT issues related more »
Deskside Support Engineer - Security Cleared This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world, you will work on a secure site in Yeovil as such active Security Clearance is essential. Job Summary As the Deskside Support Engineer, you will provide on-site desktopsupport for end users, advising and assisting users in solving problems related ... more »
you’ve used something before that makes an improvement, your team will want to hear it. You’ll be coming into the end user support team, helping a range of people at the firm, and solving all kinds of their issues. You’ll be responding to various kinds of … tickets, and you’ll be encouraged to fulfil every ticket – with support from the team for anything you can’t solve right now. Whether you’re onboarding new users, or solving a complex network performance issue, automation needs to be at the heart of everything you do. This is … efficient technical environment and they’re keen to keep it that way. You’re going to need to have experience in a similar IT Support role in a Microsoft environment. You’ll of course need to have strong PowerShell or Python to automate – you’ll need to show where more »
1 Red Hall Court, Wakefield, England Hybrid / WFH Options
Talion
At Talion, we provide a leading cyber security service to our customers. We rely upon our DesktopSupport Engineers to provide technical support to our users, providing a contact that is professional, courteous and delivers confidence in Talion and its ability to service our customer’s needs. … Role Duties: Provide support and maintenance to our end users, their applications and equipment Be the initial point of contact for internal customers facing technical challenges Work with our engineering teams to deliver the efficient and effective operation of the technology platforms that underpin our services Work within ITIL … and Change Management Undertake continuous service improvement reviews and feed these back to the Head of Platform Engineering Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud more »