on the South Coast. Due to an increasing workload in their busy IT department, they are now recruiting for an AV/IT HelpdeskSupport Engineer. Within this role, you will be reporting to the Team Lead and providing support for all of the IT/… Ensuring all issues in question are logged and documented within the Helpdesk system. Assessing issues in timely manor, and taking the necessary steps to help resolve, and if unresolved, escalate and refer these issues to Level 2 support level team members. Be prepared to also be able more »
excellent new opportunity! Hours: 08:00-17:00 Monday-Friday (fully in office) Key responsibilities: Management of daily requests via the CAFM system/Helpdesk Liaise with Contract Manager/Service Delivery & Mobilisation Manager for allocation of works to contractors Liaise with allocated client from beginning to more »
Harrogate, North Yorkshire, Yorkshire, United Kingdom
Technical Prospects Ltd
HelpdeskSupport Analyst Full-time, Permanent, Harrogate Office Based Offering £25,000 - £28,000 Basic Salary plus Great Benefits Our client is a well-established, highly successful business operating across nine divisions with their Head Office based in North Yorkshire. They are currently recruiting for a HelpdeskSupport Analyst to join their technical support team in a fast paced and proactive environment. HelpdeskSupport Analyst - Key Accountabilities Provide 1 st/2 nd line IT support in response to user requests logged, escalating tickets to 2nd/3 rd line … printers, scanners, etc. Use, review and update procedures when necessary following best practice. Ensure all necessary administration tasks are kept up-to-date. HelpdeskSupport Analyst - Skills and Experience Technical Skills Installing and troubleshooting MS Windows 10 and 11. Experience supporting MS Office Packages from 2016 2021 including more »