Farnborough, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
in a demanding environment SC Clearance as a minimum, must be eligible for DV clearance It would be great if you had: Awareness of ITIL service management processes and practices Technical knowledge in a Cloud based platform Use of ITSM tools e.g. ServiceNow Microsoft MCP qualified DV Clearance Employment Type more »
Project Management Frameworks and toolsets. Excellent Microsoft Office Skills. Background in Business Analysis, IT Development and/or IT Testing. Experience of working with ITIL Service Management Processes (v3/v4 Foundation Certificate desirable). Familiarity with project planning, delivery management and collaboration tools (e.g. MS Project, Jira, Miro, ADO more »
standards of quality and professionalism. Display excellent time management abilities. Collaborate effectively as part of a team to achieve operational excellence. Possess awareness of ITIL methodologies and best practices. Previous experience in a similar role is preferred. Show flexibility in adapting to the evolving needs of the team. Adhere strictly more »
environments, Citrix, VMWare, LAN/WAN technologies, and systems management Ability to optimally fix applications and hardware in a customer-focused environment Familiar with ITIL practices It would be great if you had: Familiarity with SysTrack Knowledge of Sysinternals Tools, including Procmon If you are interested in this role but more »
in other industries. Able to demonstrate an ability to meet challenges head on and adapt. Experience of writing and implementing policies and procedures. Relevant ITIL qualifications Ability to identify and progress improvement opportunities. Excellent analytical skills Ability to learn new bespoke systems and applications not worked with in previous roles. more »
Job responsibilities Your key accountabilities and responsibilities Provide high quality and detailed first line technical support to internal policies and procedures based on recognised ITIL good practice for all customers seeking support, advice and assistance on all supported IT Systems and infrastructure. Handle queries by telephone, self-service portal, email more »
service management or another leading ITSM tool. Software applications support Intune including Autopilot laptop provisioning. Apple iPhone/iPad enrolment Understanding/Awareness of ITIL support framework Personal Professional telephone manner Customer focused approach Analytical Problem solving Assertive Attention to detail. more »
a similar level in specialist area. Post graduate qualification in relevant subject or significant experience. Evidence of continuing professional development. Desirable ITILv3 Foundation certification ITIL v3 Intermediate level certification Microsoft MCSE (2012+) certification Cisco CCNA certification Azure Fundamentals certification Experience Essential Experience in operational management of network, server, and application more »
Bolton, Greater Manchester, North West, United Kingdom
K3 Capital Group Plc
Strong experience in delivering proactive IT Support. Establishing, securing and managing Office 365 and Azure platforms. Experience of working in regulated businesses or within ITIL\Cyber Essentials. Experience of Active Directory (In an O365 environment), Intune, AutoPilot, Defender, LAN & WAN, Routing, firewalls, email and web management systems, Wi Fi, AV more »
Preferred Qualifications: Relevant industry certifications such as Azure certifications, MCSA, or equivalent. Experience in cloud migration projects and hybrid cloud environments. Previous exposure to ITIL practices for IT service management. Why Join Us: Opportunity to work with cutting-edge technologies in a collaborative and supportive environment. Competitive salary and benefits more »
management governance, technology roadmaps and project delivery lifecycle processes.Experience of ensuring compliance between corporate business application roadmaps and IT roadmaps.Experience of working within an ITIL service management environment with strong knowledge of business systems or applications within a corporate environment.Ability to deal with and manage conflicts whilst building successful business more »
/M365. Key Skills & Experience: Exposure to working in a busy environment supporting an array of customers. Good communicator & Organised individual Experience working to ITIL best practises. Proven experience managing Infrastructure & Cloud environments. Previous experience working as a 3rd Line Engineer, System Administrator, Infrastructure Engineer or Escalation Engineer. Desirable Tech more »
/M365. Key Skills & Experience: Exposure to working in a busy environment supporting an array of customers. Good communicator & Organised individual Experience working to ITIL best practises. Proven experience managing Infrastructure & Cloud environments. Previous experience working as a 3rd Line Engineer, System Administrator, Infrastructure Engineer or Escalation Engineer. Desirable Tech more »
M365). A good ability to understand and explain IT solutions and issues to a non-technical audience is desirable. Experience working in an ITIL/ISO 27001 environment. Desired technical skills Infrastructure technologies including DHCP, DNS, WINS, Active Directory, Group Policy. Dell and HP server hardware, include VxRail Systems more »
York, England, United Kingdom Hybrid / WFH Options
Candour Solutions
ESX, Horizon) · Storage management and administration · Experience of configuring and troubleshooting TCP/IP networking, including switches, routers, firewalls, VLANs and VPNs · Understanding of ITIL And how you will be using them day to day: This role has touch points with all areas of the business including senior leadership and more »
members. Identifying inefficiencies, recommend improvements to support continuous service improvement standards and assist with their implementation What we're looking for Experience in an ITIL Service Desk. Strong understanding of core systems including O365, Azure, Domain administration Understanding of LAN (Local Area Network) and WAN (Wide Area Network) technologies including more »
Well-organised and self-starter with good time management Desirable Experience with firewalls or switches Experience of working in an enterprise environment Understanding of ITIL framework Knowledge of cloud technologies (AWS, GCP, Azure, etc) Scripting experience (bash, Python, PowerShell) Knowledge of Virtual Machine Management (VMWare, KVM etc.) THE COMPANY. Foundry more »
CRISC, CGEIT, CDPSE, etc. Certifications in Public Cloud such as AWS Certified Cloud Practitioner, or AWS Certified Security Specialty Experience working with NIST, COBIT, ITIL, CSA, and/or ISO risk and ITSM frameworks Experience in an influence management discipline such as project management or product management Familiarity with DevOps more »
diverse technology teams. - Proficiency in influencing and advising across organisational levels, facilitating effective collaboration and decision-making. - Knowledgeable in Service Management practices with an ITIL V3 or V4 foundation qualification. Desirable Skills: - Industry-accredited Associate or Professional qualifications (e.g., PMP, PRINCE2), showcasing proficiency in project management methodologies and practices. - Ability more »
devices A logical approach to problem solving and the ability to coach/mentor/direct others Working knowledge of the principles of the ITIL (the IT InfrastructureLibrary) for service management Great stakeholder management and proven experience working collaboratively with both technical and non-technical staff. It would be more »
Glasgow, Lanarkshire, United Kingdom Hybrid / WFH Options
Morgan Stanley
and communication programs in technology, building relationships across IT, and numerous opportunities to exemplify the Firm's 5 core values.QualificationsWhat we’re looking for:· ITIL V3 or V4 Foundation Certificate in IT Service Management.· Communicate exceptionally in complex situations, in both verbal and written form, to all levels of the more »
Stevenage, Hertfordshire, United Kingdom Hybrid / WFH Options
Fujitsu
support of client’s infrastructure including Incident and request management. Server administration. Plan and undertake changes as agreed with the client (in accordance with ITIL change management process) Assess user requirements and formulate technical specifications that are cost effective and accurately meet the clients’ identified needs.Install and test operating software more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Data Careers Ltd
Support, Flow analysis, Security) Strong written and verbal communication skills, confident communicating with Stakeholders and strong decision maker. Familiarity with Prince2/Agile and ITIL concepts Appreciation of formal design methodologies, (Z, CSP, Discrete Mathematics etc.). Knowledge of TOGAF/Zachman or equivalent ** You will need to be able more »
Employment Type: Permanent
Salary: £79000/annum Excellent Pension and Employee Benefits
systems, preparing reports and recommendations - Maintain and test effective contingency plans for system breakdowns, providing technical advice during emergencies - Ensure ICT services align with ITIL best practice guidelines - Maintain documentation for installations, configurations, and troubleshooting, following Change Management Procedures - Act as a technical mentor to support team members, providing relevant more »
available for reference. Person Specification Qualifications Essential Educated to NVQ Level 3 in an IT based subject or equivalent qualifications, training and experience Desirable ITIL qualification Personal Attributes Essential Ability to work under own initiative and prioritise own work load Commitment to continuing professional development Effective communication and interpersonal skills more »
