systems, preparing reports and recommendations - Maintain and test effective contingency plans for system breakdowns, providing technical advice during emergencies - Ensure ICT services align with ITIL best practice guidelines - Maintain documentation for installations, configurations, and troubleshooting, following Change Management Procedures - Act as a technical mentor to support team members, providing relevant more »
available for reference. Person Specification Qualifications Essential Educated to NVQ Level 3 in an IT based subject or equivalent qualifications, training and experience Desirable ITIL qualification Personal Attributes Essential Ability to work under own initiative and prioritise own work load Commitment to continuing professional development Effective communication and interpersonal skills more »
/peripherals and their architecture Break fix, IMACs, Incidents, Projects Experience with Ticket Management Ability to manage your day effectively Desired skills/qualifications: ITIL Foundation Proven experience supporting Windows Windows certification This is an excellent opportunity to join us and as an employee you will gain access to a more »
ISE, CASB Zscaler, CATO, F5, Radware and/or equivalent. Valid CCNP certificate or similar. Holder of CCIE, HCIE, CIS, CISSP, CCSP certifications (desirable) ITIL foundation qualification (desirable) Excellent communication and interpersonal skills with the ability to communicate technical information effectively across all levels of the business. Strong analytical, planning more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Sure Staffing
manage Microsoft Azure and Google Cloud platforms. Experience in network installation and configuration with a focus on security. Familiarity with working in Cyber Essentials, ITIL, and ISO environments. Confidence using monitoring tools to create, manage, and action alerts. Experience with Azure AD environment, including products like RMM, Azure, Cloud Networking more »
Platform services and infrastructure and may additionally be asked to join the formal Out of Hours support rota. Understanding of and working to the ITIL framework is essential. Skills required: Citrix Knowledge: In-depth understanding of Citrix products including XenApp, XenDesktop, NetScaler, and Citrix Virtual Apps and Desktops. Maintain and more »
Keynsham, England, United Kingdom Hybrid / WFH Options
IVC Evidensia
in a rapidly growing complex business environment with developing maturity of processes. Technical Knowledge: demonstrable understanding of technology governance and improvement frameworks (e.g., COBIT, ITIL), methodologies (e.g., Lean, Six Sigma), and risk management standards (e.g., ISO27001). Analytical and Problem-Solving Skills: Excellent analytical abilities with problem-solving and decision more »
Macclesfield, England, United Kingdom Hybrid / WFH Options
Elior
37.5 hours per week - 8:00 am - 4:30 pm What can you bring? Skills & experience: 10+ years in a technology service leadership role ITIL V4 certified Prior experience of working in a multi-site organisation and management of technology installations and service Prior experience of working within one of more »
Tewkesbury, Gloucestershire, South West, United Kingdom
Bromford
Your Microsoft 365 Certified: Endpoint Administrator Associate or similar qualification will serve as a testament to your expertise, while your working knowledge of the ITIL framework will guide your approach to endpoint management. Flexibility is essential in this role, as youll need to possess a driving license and be willing more »
stakeholders and produces solution designs that are profitable & deliverable Sound understanding of best practice in design methodology, Telco business processes and frameworks (eTOM or ITIL) used to deliver complex solutions Ability to learn and master new skills and products/platforms quickly Maintain required technical knowledge up-to-date and more »
Employment Type: Permanent, Work From Home
Salary: 4% Matched pension, Health cash plan, Life assurance, 33 Holidays
including Hyper-V and VMWare Familiar with Cloud computing platforms (Azure, AWS) Imaging including MDT and MCS Windows driver management Printers and print management ITIL knowledge including change, problem, and incident management. In return, you will be rewarded with ongoing training and career development in a friendly and enjoyable team more »
Camberley, Surrey, South East, United Kingdom Hybrid / WFH Options
Telent Technology Services Ltd
Proficient in Microsoft Office applications (MS Word, MS Excel, MS Teams, MS Outlook) SC, NPPV3 & Parliament Security Clearances, or the ability to obtain them ITIL V4 Foundation certification (desirable) Resource Management experience Working knowledge of Remedy ITSM suite or similar to an ITSM application What we offer: A career at more »
Chester-Le-Street, England, United Kingdom Hybrid / WFH Options
NRG
for: Proficient knowledge and hands-on experience with Windows, Virtualization, Servers, Storage, Networking, Internet, and Security. Possession of an ICT-related qualification, such as ITIL Foundation, intermediate Microsoft or CISCO qualification (e.g., in progress or attained certifications like CCNA, Microsoft Teams Administrator Associate, Azure Administrator Associate, VMWare). Exceptional customer more »
and PSA software Experience providing support via remote tools Experience handling Technical Service Tickets Professional IT Certifications such as Microsoft MCP, MCSA or MCSE, ITIL, ITSM, etc. Client Experience Certifications such as Helpdesk Habits etc. Experience working either on a Helpdesk or for a Managed Service Provider (MSP)/IT more »
Staffordshire, England, United Kingdom Hybrid / WFH Options
the 848 Group
related qualifications or training. MS-100 & MS-101 or equivalent. MD-100 & MD-101 or equivalent. AZ-700 or equivalent. MS-700 or equivalent. ITIL v4 Foundation. CCNA Certification or equivalent. Veaam Certification or equivalent. About us The 848 Group is an independently owned IT services and solutions provider. Our more »
Peterborough, Cambridgeshire, United Kingdom, Walton Hybrid / WFH Options
Vermelo RPO
solving. Ability to master new skills quickly. Coordinating & managing operational processes. Developing and maintaining metrics and monitoring. Strong communication; capable of managing multiple priorities. ITIL framework. (Advantageous) Confidence to challenge current ways of working. (Advantageous) Data analytics and tools such as Excel and PowerBI. (Advantageous) About us Markerstudy Insurance Services more »
client offices which is one of the leading Bank in UK, performing dual role with 100% availability at onsite. Should have sound knowledge on ITIL production support process and procedures Should have an experience to work on bank’s migration project with good product knowledge on Nexj, Filenet , Temenos, On more »
of data management and governance standards, such as DAMA-DMBOK, CMMI, and DCAM is an asset Industry-recognized designations/certifications, including PMP, TOGAF, ITIL, and Cloud (e.g. Azure, AWS) Architectural/feature knowledge of one or more data and AI platforms (e.g. Google Cloud Platform; Amazon Web Services; Microsoft more »
following areas: SRE/CloudSecurity/application support/IT operations/infrastructure/software development/DevOps. Experience working within both Agile and ITIL frameworks. Experience working with DevOps/DevSecOps principals and concepts such as CI/CD and IaC. Experience of SRE environments and processes specifically in more »
following areas: SRE/Security/application support/IT operations/infrastructure/software development/DevOps. Experience working within both Agile and ITIL frameworks. Experience working with DevOps/DevSecOps principals and concepts such as CI/CD and IaC. Experience of SRE environments and processes specifically in more »
a must with the ability to interact with stakeholders of all levels in a professional manner. You should have an understanding and awareness of ITIL framework and processes. You must have a high level understanding of laptop and mobile device hardware. Excellent troubleshooting and problem solving skills will be required more »
and client management skills, with direct exposure to handling tricky and hard to please clients In-depth understanding and certifications in service management methodologies (ITIL V4, ServiceNow) Willing to support the Incident Management team by working as part of a rota to ensure 24/7 coverage Please call James more »
and client management skills, with direct exposure to handling tricky and hard to please clients In-depth understanding and certifications in service management methodologies (ITIL V4, ServiceNow) Willing to support the Incident Management team by working as part of a rota to ensure 24/7 coverage Please call James more »
problems to Service Managers. Organizing and prioritizing workload efficiently. Contributing to improving first-time issue resolution. Keeping updated on new technologies. Qualifications and Skills: ITIL certification or familiarity Previous IT Service Desk or customer support experience is a plus. Strong analytical and communication skills. Familiarity with Microsoft technologies and operating more »
