101 to 125 of 134 Root Cause Analysis Jobs in the UK with Remote Work Options

Have you managed change related to CRM/billing systems? This role could be for you! Business Change Analyst - What you'll do: Conduct root cause analysis and process mapping Identify and manage system changes Work on testing, change and release management Liaise with a range of … stakeholders up to Board level Business Change Analyst - What you'll need: Experience working in the utilities sector is essential Strong experience in business analysis Experience managing billing/CRM system changes Comfortable liaising up to senior level Salary: £(phone number removed) Location: Leeds (hybrid - 50% in office) This more »

areas of consolidation and improvement Skills/Responsibilities: Experienced in translation of conceptual requirements to architect the data to enable effective business reporting. Perform root cause analysis on internal process and data to identify opportunities for improvement. Test management to ensure data requirements have been met across … with third party systems. Strong analytic skills related to working with unstructured datasets. Experience in delivery of Management Information, Financial Reporting, Forecasting, Planning and Analysis applications from a data management perspective. Good understanding of system project life cycle and delivery. Experience and aptitude in data modelling and user interface more »

collaborate with Business & Operational Teams o Mainframe Batch Workload Problem escalations (internal and vendor support) o Follow ITIL Business processes, Change, Incident, Problem and Root Cause Analysis processes. o Manage Mainframe Scheduling tools in line with security, compliance, and policies, using standard tools, e.g. CyberArk, ServiceNow o more »

Communicate and collaborate with Business & Operational Teams Mainframe Automation Problem escalations (internal and vendor support) Follow Experian ITIL Business processes, Change, Incident, Problem and Root Cause Analysis processes Manage Mainframe Automation tools in line with Experian security, compliance, and policies, using standard tools, e.g. CyberArk, ServiceNow Potential more »

manner. Communicate and collaborate with Business & Operational Teams Mainframe Automation Problem escalations (internal and vendor support) Follow ITIL Business processes, Change, Incident, Problem and Root Cause Analysis processes Manage Mainframe Automation tools in line with security, compliance, and policies, using standard tools, e.g. CyberArk, ServiceNow Potential on more »

end user technology which is flexible, safe and seamless irrelevant of location Deploys, develops and encourages adoption of the Omni Channel communications capabilities Perform root cause analysis of recurring or major incidents and develop a Problem Builds strong relationships with business leadership to ensure customer service is more »

develop solutions; implement new features and seek to continually improve client applications. We’re interested in the following skills and experience: Ability to resolve root cause analysis and troubleshoot solutions Experience in identifying efficiency improvements from manual actions to automated processes with a focus on continuous improvement more »

the primary point of escalation for operational issues, working collaboratively with various departments and offshore Level 3 support to ensure smooth service. Focus on root cause analysis to address recurring issues, aiming to improve customer satisfaction and reduce unnecessary effort. Compile reports on Helpdesk performance, providing insights more »

design, build, testing and go-live. Sr. Consultants will work as mentors to junior team members while carrying out the tasks to perform investigations, root cause analysis, and defect resolution for our array of clientele. Job Objectives The ideal candidate will be able to: Demonstrate strong understanding more »

of pragmatic and appropriate technology risk framework and control libraries and identify opportunities to continuously improve our control environment. Actively manage post incident reviews, root cause analysis, regulatory notifications, and drive process improvements to address any systemic issues. Develop and deliver risk reporting metrics and scorecards for more »

of both in Somerset, the countryside and the cosmopolitan - there is truly something for everyone! Job description Job responsibilities Triage and prioritise calls Provide root cause analysis of an issue raised and to accurately direct call to an appropriate team Ability to trouble shoot and provide first more »

seamless service Serve as an escalation point for resolving issues Perform to monthly on KPIs to monitor customer interaction cadence and customer satisfaction Perform root cause analysis of customer issues and implement solutions to resolve these issues permanently Obtain, collate and present customer feedback and insight on more »

risk rated suppliers, managing the day to day operational SLAs and recognising any cost reduction or income opportunities. This will also include ensuring preventative root-cause analysis is undertaken and lessons learned from service incidents are fed into ongoing improvement plans. You’ll need to take ownership more »

risk rated suppliers, managing the day to day operational SLAs and recognising any cost reduction or income opportunities. This will also include ensuring preventative root-cause analysis is undertaken and lessons learned from service incidents are fed into ongoing improvement plans. You’ll need to take ownership more »

risk rated suppliers, managing the day to day operational SLAs and recognising any cost reduction or income opportunities. This will also include ensuring preventative root-cause analysis is undertaken and lessons learned from service incidents are fed into ongoing improvement plans. You’ll need to take ownership more »

a range of other electronic areas. Other key activities will be developing different products and using your expertise to also test the design through root cause analysis Requirements: Hands-on experience with Signal Design (Either Analog or Digital) Electronics Experience such as Schematic design and PCB layout more »

and collaborate with Business & Operational Teams Mainframe Batch Workload Problem escalations (internal and vendor support) Follow Experian ITIL Business processes, Change, Incident, Problem and Root Cause Analysis processes. Manage Mainframe Scheduling tools in line with Experian security, compliance, and policies, using standard tools, eg CyberArk, ServiceNow Potential more »

develop our operational systems and ensure that they remain compliant with regulatory, industry and service standards. Monitor the outcomes of fraud cases and undertake root cause analysis, making recommendations to address any gaps or evolving fraud trends. Work alongside the Card and Fraud Subject Matter Expert and more »

surveys to assess network requirements and recommend solutions. Provide technical support to clients remotely or on-site as required. Troubleshoot network issues and perform root cause analysis to identify and resolve problems. Configure and troubleshoot VOIP systems. Ensure that installations and configurations are completed according to best more »

client setup Solves unique and complex problems that have a broad impact on the customer environment Risk ownership and Escalation Senior management reporting, including root-cause analysis and proactive remediation Seen as a technical expert in his/her area, involved with solution design Manages communication with more »

detailed testing and evaluation procedures, and other supportive materials to effectively assist in supporting BritBox subscribers. Assess training and quality-related issues, conduct detailed root cause analysis, recommend insightful improvements, develop targeted improvement plans, and collaborate with the operations team to enhance overall quality performance. Utilize a more »

to progress as a fully-fledged Applications Engineer? In this hybrid role you will be responding the customer queries and providing technical support through root cause analysis, along with liaising with Engineering, Test, Quality, and various other internal departments. You will be dealing with the international customer more »

vendors. Resolves technical problems discovered by testers and internal clients. Responds to and resolves technical issues in a timely manner. Researches issues and performs root cause analysis. Communicates with project manager on a frequent basis. Provides realistic task and cost estimates. Maintains current knowledge of IT development methodology … and experienceFive years’ experience in technical specialty. For development technical leads, includes three years' developer experience.Two to three years demonstrated leadership experience preferred.Strong, demonstrated analysis and problem solving skillsBroad knowledge of the financial services industryExpert knowledge of the following technical lead practices and concepts:Full product life cycleIT vendor more »

platforms with a focus on global incident response (e.g., ITSM, Jira, ServiceNow). Strong analytical and problem-solving skills with an emphasis on global root cause analysis. ITIL (Information Technology Infrastructure Library) or relevant certifications Proven work experience as a Support Engineer or similar role Ability to diagnose more »

Defining and implementing database architectures that meet business requirements for data availability. Providing third line support of incidents and problems through systematic investigation and root cause analysis. Carrying out code reviews and implement changes via DevOps pipelines. What can we offer you? Benefits Highly competitive salary 25 days more »