Salesforce Service Cloud Jobs in the UK

26 to 50 of 55 Salesforce Service Cloud Jobs in the UK

Salesforce Business Analyst

Crawley, England, United Kingdom
Steadman Brown
I am working with one of the biggest names in the retail world, looking to hire a Salesforce Business Analyst. The Salesforce BA will be responsible for analysing all business processes, identifying opportunities, and implementing Salesforce solutions. Key Requirements Work with stakeholders to understand business needs and … translate them into technical requirements. Analyse current business processes and workflows, identifying areas for improvement and optimization. Design and implement Salesforce solutions that align with business objectives. Configure Salesforce features and functionalities, including custom objects, workflows, validation rules, and reports. Conduct user training and support to ensure effective … adoption of Salesforce solutions. Collaborate with developers and IT teams to ensure seamless integration with other systems. Manage and prioritise multiple projects and tasks, ensuring timely and accurate delivery. Create and maintain detailed documentation of processes, requirements, and solutions. Qualifications Minimum of 3 years of experience as a Salesforce more »
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Salesforce Technical Lead

London Area, United Kingdom
Wipro
family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants welcome. Job Description: Experience in Salesforce Sales Cloud, Service Cloud, Communities implementation Salesforce Lightning experience, Apex, Visualforce, SOQL/SOSL, Force.com IDE and Force.com Ajax Toolkit … Salesforce API integration Strong experience in Salesforce configuration and customization Strong experience in integrating Salesforce with external systems Strong experience in Agile way of working DevOps practitioner with Bitbucket, Git and CI/CDexperience Good understanding and exposure to Salesforce DX Proven knowledge of business process … and its KPIs, including best practices to support the relevant business processes Good Communication, Analytical & problem solving skill Responsibilities •Configure and customize solutions using Salesforce platform to support critical business functions and meet project objectives and client requirements •Ensuring Salesforce best practices are followed in configuring and customizing more »
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Salesforce Manager

Winchester, England, United Kingdom
Hybrid / WFH Options
Steadman Brown
About the company We are currently working with a very exciting global business who are looking to grow their Salesforce team. As a business that has thousands of people reliant on their product, Salesforce is an incredibly important tool for their continued success. About the role As a … Salesforce Manager, this role will see you take leadership over internal Salesforce processes and the overall management of the teams working daily on ensuring the platform continuous to function correctly, along with the improvement of the platform. You will manage workloads, prioritise the importance of work and manage … delivered, ensuring that everyone in the team knows what they need to do and when it needs to be done by. Requirements The successful Salesforce Manager will have, but not be limited to the following skills: Excellent experience managing Salesforce teams Great ability to manage workloads for individuals more »
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Salesforce Developer

England, United Kingdom
Hybrid / WFH Options
Mason Frank International
Salesforce Developer & Senior Developer Location- Uk Wide (Hybrid working) , Start date- ASAP Contract Type- Permanent, Hours- Full Time, Salary – £50,000-£75,000 A Global Consulting Business is looking to expand its practice. Projects/customer focused around Energy and Utilities. The Successful applicant will be offered a highly … competitive salary, in addition to various benefits. Key responsibilities Design and develop Salesforce-based applications, customisations, and enhancements Troubleshoot, investigate, and resolve bugs/errors Follow established Salesforce development standards Address development issues and work multi-functionally with our product and wider engineering teams. Work with engineers to … integrate backend data with Salesforce via middleware to give our end users an enhanced data experience. Requirements Experience with enterprise Salesforce implementations, testing and support. Preferably with multiple Salesforce orgs. 3+ years of experience developing custom Salesforce applications using Apex and Visualforce & LWC. Integration Experience Experience more »
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Salesforce Consultant

United Kingdom
Hybrid / WFH Options
Arcus Search
Role: Salesforce Consultant Location: UK/Remote Salary: Up to £55,000 + bonus & benefits Arcus have collaborated with an established & thriving Salesforce Partner who own their niche market, being the 'go-to' for implementations nationally. They are looking to grow their delivery team with an experienced Salesforce consultant who will ideally have a versatile background of Sales, Service Cloud & Pardot implementations. Proficiency with all aspects of configuration is key for this role! You will be working alongside some of the best in the industry where you will be supported from day one as you … gain exposure & deliver a variety of cloud implementations from Core Cloud to SFMC & Pardot. They are a remote first business who thrive on culture where they collaborate effectively both inside & outside of the 9-5. Not only are there frequent incentives & days out, they also provide a more »
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Functional Consultant

United Kingdom
Vanguard Cloud Consulting Ltd
Job Title – Salesforce Functional Consultant Reporting to the Head of Service Delivery you are responsible for ensuring the success of Vanguards customers. As a Senior Functional Consultant, you will deliver Salesforce's best ideas, innovations, and capabilities to customers and match these offerings to the customers' business … goals, driving greater business value and executive alignment between Salesforce and the customer. As a Senior Functional Consultant, you will be a trusted advisor to our customers, orchestrating our Implementation process and providing best practices in areas such as Adoption, Business Metrics and Feature Usage. The result is increased … customer happiness, retention and expansion of Vanguard's footprint. ● Minimum 3+ years’ experience implementing Salesforce solutions ● Salesforce Sales, Service and Experience Cloud Consultant Certified. ● Experience of working as part of a team of highly skilled Salesforce functional and technical experts. ● Ability to appropriately communicate complex more »
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Salesforce Health Technical Architect

London Area, United Kingdom
Wipro
family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants welcome. Job Skills Experience in Salesforce Architecture/Solution Architecture. SalesforceService Cloud, Sales Cloud, Force.com platform, Einstein Analytics. Full cycle implementation experience with SFDC (application … Integration components for SFDC (SFDC APIs, Security, Data Model, Apex, Web Services, Data loaders, etc.) Command over APEX and Visual force Deep knowledge of Salesforce API’s and hands on experience in building custom API’s and integration. A good understanding of enterprise application integration, including SOA, ESB, EAI … ETL environments and an understanding of integration considerations such as process orchestration, customer data integration and master data management. Salesforce deployment and release management framework and strategy Good to Have Skills : Salesforce Development, Technical Delivery, Lightning LWC, Copado more »
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Salesforce Developer (Contract)

England, United Kingdom
Hybrid / WFH Options
Enso Recruitment
Enso Recruitment are excited to be assisting one of our long standing clients who are seeking to add a Salesforce Developer to their team on a contract basis to help with a large scale migration project. This is a 3-month rolling contract, outside IR35 with a daily rate … per day **Remote role** Key responsibilities: Compile, examine, and convert business needs into thoughtfully designed solutions that make the most use of the Salesforce products and platform. Create, deploy, and manage extensions, integrations, apps, and customisations for Salesforce Create user-friendly interfaces with JavaScript, JQuery, and Visualforce technologies. … business requirements and convert them into technical solutions. Develop testing and implementation strategies that include documentation and user training. Stay up to date on Salesforce best practices and technology. Requirements: Three or more years of expertise in Salesforce development and administration Salesforce Service Cloud Voice more »
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Salesforce Developer

West Sussex, England, United Kingdom
Hybrid / WFH Options
Frank Recruitment Group
Salesforce Developer Location- UK Wide (Hybrid working) , Start date- ASAP Contract Type- Permanent, Hours- Full Time, Salary – £50,000-£70,000 An established end user customer of mine is looking to add a new salesforce developer to the business. They have an established salesforce team made up … will be offered a highly competitive salary, in addition to various benefits. Key responsibilities Design and process alongside development and engineering team Analyse the salesforce implementation and single out any areas that needed adding too Work alongside the salesforce team Develop salesforce system and test code Requirements … Experience with salesforce development (Apex, LWC's) Salesforce certifications Minimum of sales and service cloud experience, ideally more Strong communication skills Agile Development experience Benefits: 25 days holiday, Pension, Company Discounts If you are interested in this role, please send all enquiries to: j.mist1@masonfrank.com Mason more »
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Product Support Representative

Leeds, England, United Kingdom
Solera, Inc
to support connectivity across the vehicle and property value chain. Solera's solutions bring together customers, insurers, and suppliers, empowering smarter decision-making through service, software, enriched data, proprietary algorithms, and machine learning that deliver insight and ensure customers' vehicles and property are optimally maintained and expertly repaired. The … to applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handling, service requests, product updates, service interruptions, etc. As part of the Solera family, cap hpi have a mission to be the most innovative, accurate … lifecycle, our quality data solutions empower intelligent decision making in the automotive industry. We need people who are passionate about delivering high quality customer service through a variety of interactions including email, phone, chat, etc. A good communicator able to question and listen effectively you will trouble shoot and more »
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Claims Support Representative

Leeds, England, United Kingdom
Solera, Inc
to applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handling, service requests, product updates, service interruptions, etc. As part of the Solera family, cap hpi have a mission to be the most innovative, accurate … newly development trends of cases as well as poor/late methods of updating records from our data providers. Deliver professional and efficient customer service while performing to agreed Service Level Agreement (SLA) and Key Performance Indicator (KPI) targets. Communicate clearly and effectively both internally and externally. Accurately … compliance procedures, especially data security What You’ll Bring At least 2-4 years’ experience and a track record of delivering high quality customer service in a customer focused environment, preferably a contact centre. Experience of working in a claims capacity is highly advantageous. Experience of CRM and telephony more »
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Product Lead

Cannock, Staffordshire, United Kingdom
Veolia
culture. We have an exciting opportunity for a Product Lead to join our team at Veolia. The Product Lead will work closely with our Salesforce system meaning experience with Sales Cloud and Service Cloud is essential. The role would involve gathering requirements and working with agile … and development opportunities, allowing you to reach your full potential. What will you be doing? The Product Lead will be working on items within Salesforce to ensure systems are always fit for purpose. Innovate and create new functionality, features and functions in a constant cycle of improvement with supporting … accessibility of products. Good appreciation of systems and data. Dynamic and innovative approach to problem solving. Jira experience. Agile methodology knowledge. Understanding of the Salesforce platform is highly beneficial. Knowledge/experience of Sales Cloud and Service Cloud. An individual with excellent communication and interpersonal skills to more »
Employment Type: Permanent
Salary: £45000 - £60000/annum
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Claims Handler

Leeds, England, United Kingdom
Solera, Inc
newly development trends of cases as well as poor/late methods of updating records from our data providers. Deliver professional and efficient customer service while performing to agreed Service Level Agreement (SLA) and Key Performance Indicator (KPI) targets. Communicate clearly and effectively both internally and externally. Accurately … compliance procedures, especially data security. What You’ll Bring At least 2-4 years’ experience and a track record of delivering high quality customer service in a customer focused environment, preferably a contact centre. Experience of working in a claims capacity is highly advantageous. Experience of CRM and telephony … systems beneficial (preferably Salesforce Service Cloud and NICE CXOne). Inquisitive and confident problem solver. Attention to detail including application of product terms and conditions. Automotive or insurance experience is valued. Very strong verbal and written communications with an assertive and professional style. A desire to go more »
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Product Support Representative

Leeds, England, United Kingdom
Solera, Inc
issues for customers relating to Solera software providing advice and expert knowledge over phone, email, chat and web channels Deliver professional and efficient customer service while performing to agreed Service Level Agreement (SLA) and Key Performance Indicator (KPI) targets Communicate clearly and effectively both internally and externally Accurately … compliance procedures, especially data security What You'll Bring: At least 1-2 years’ experience and a track record of delivering high quality customer service in a customer focused environment, preferably a contact centre Experience of working in a technical or software support capacity would be ideal Experience of … CRM and telephony systems beneficial (preferably Salesforce Service Cloud and Genesys) IT qualifications/degree educated would be an advantage but are not essential Analytical and naturally inquisitive with good questioning skills and good attention to detail Able to communicate well and build rapport with people at more »
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Salesforce Technical Architect

West Sussex, England, United Kingdom
Mason Frank International
Salesforce Technical Architect Location- Hampshire or Sussex (twice per week) , Start date- ASAP Contract Type- Permanent, Hours- Full Time, Salary –£120,000-£140,000 A End user customer of mine is looking to add a Salesforce Technical Architect to the team. The technical Architect role manages development teams … AWS and other technologies to build customised solutions that support business requirements and drive key business decisions Requirements 5+ years of experience working in Salesforce software development at various capacities. Experience with Sales, Service cloud & Marketing Cloud Exposure to AWS is Advantageous 3+ years working as … a Salesforce Technical Lead or Technical Architect. Experience with managed or custom applications integrated or used along with Salesforce Hands on design and development of custom solutions on the force.com platform If you are interested in this role, please send all enquires to j.mist1@masonfrank.com Mason Frank International more »
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Salesforce Support Administrator

Leicester, Leicestershire, East Midlands, United Kingdom
Rullion
Salesforce Support Administrator/Consultant Permanent Leicester (4 days onsite ) Up to £45k DOE Rullion are working with a leading independent energy supplier to over 20,000 locations across the UK. Their customers benefit from a unique multi-utility offer covering electricity, gas and water supply as well as … solutions including EV charge points and smart meters. They're looking for a Salesforce Support Administrator/Consultant to drive sustainable and operational change to create breakthrough benefits. The role will involve you working closely with all departments in the business and having regular meetings with exposure to senior … management. Essential Skills & Experience You should have a proven track record of SalesForce Admin and Support Excellent communication skills. Experience of other SalesForce integrated tools such as MuleSoft and Financial Force, Salescloud, Service cloud Manage service transition from the programmes into BAU Environment management ensuring more »
Employment Type: Permanent
Salary: £35,000
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Business Analyst

London Area, United Kingdom
Damia Group
end test scenarios and facilitate the business users in UAT. Strong communication and stakeholder management skills. Familiarity with products like Coupa, OneTrust, Icertis , SAP, Salesforce Service Cloud etc. is desirable Candidates with prior FMCG/CPG industry experience will be given preference. Strong planning, coordination and engagement more »
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Customer Support Specialist - Leading Financial Firm £45K PA

United Kingdom
Phyton Talent Advisors
positive client experience Work closely with Product, IT, Sales and other groups in the analysis, interpretation, and resolution of client issues Utilize internal system (Salesforce Service Cloud) to log issues, escalate unresolved queries and follow-up with relevant departments for issue resolution Provide client feedback to Product … and Sales as appropriate to support product enhancement, renewal, and growth objectives Take part in internal projects (Salesforce, metrics, etc.) as required Provide ad-hoc product training via Zoom sessions customized to the client’s needs and requirements Identify and log leads and assign to relevant teams Skills Needed more »
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Salesforce Developer (Charity Sector)

United Kingdom
Hybrid / WFH Options
Mason Frank International
Salesforce Developer Location- UK Wide (Hybrid working- 1 day per month in Sussex Office , Start date- ASAP Contract Type- Permanent, Hours- Full Time, Salary – Circa £55,000 An established Charity/Not for profit customer of mine is looking to add a new salesforce developer to the business. … They have an established salesforce team made up of administrators, Project Managers, Architects and Developer's The Successful applicant will be offered a highly competitive salary, in addition to various benefits. Key responsibilities Design and process alongside development and engineering team Analyse the salesforce implementation and single out … any areas that needed adding too Work alongside the salesforce team ensuring code is written to a best practice approach, is tested and fit for purpose. Requirements Experience with salesforce development, Minumum 3 years (Apex, LWC's) Salesforce certifications Minimum of service cloud experience, ideally more »
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AVP- Salesforce Architect

London Area, United Kingdom
Genpact
Inviting applications for the role of Assistant Vice President- Salesforce Architect We are seeking a highly skilled and experienced Salesforce Architect to join our team. As a Salesforce Architect, you will be responsible for designing and implementing scalable and efficient Salesforce solutions that meet business requirements. … You will work closely with stakeholders, including business analysts, developers, and administrators, to define technical specifications and ensure the successful implementation of Salesforce solutions. The ideal candidate will have extensive knowledge of Salesforce architecture and best practices, as well as strong analytical and problem-solving skills. Responsibilities • Excellent … project governance model. • Work closely with the delivery team and provide leadership wherever required. Qualifications we seek in you: • Relevant years of experience in Salesforce ecosystem • Must have experience in at least 3 cloud system Sales/Service/Financial/Commerce/Marketing/Pardot. • Must more »
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Salesforce Administrator

London Area, United Kingdom
Hybrid / WFH Options
Synapri
Are you an experienced Salesforce Administrator looking to embark on your next venture? If so please see the below I am currently on the hunt for a Salesforce Administrator to join one of our expanding Financial Services customers looking to hire on a permanent basis. The focus of … help improve the client’s customer onboarding and customer relationship management within their environment while working within a team supporting all things related to Salesforce, SaaS tools and AI. Within this role you will be designing and implementing scalable solutions that enhance the clients customer relationship and internal workflows … manage ongoing support and training for users to enhance the understanding of Salesforce to make sure it is being utilised to its full functionality as well as developing and maintaining documentation and system protocols that follow the latest standards! 💰Salary: up to £60,000 (DOE) plus some excellent benefits more »
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Salesforce Business Analyst

West Sussex, England, United Kingdom
Hybrid / WFH Options
Steadman Brown
About the company We are currently working with a leading UK retailer who are currently looking to grow their Salesforce team. Salesforce is at the heart of this business and as a huge retailer, it is of great importance that Salesforce continues to deliver as their growth … accelerates. About the role As the Salesforce Business Analyst you will be the bridge between the business and the technical teams, gathering all Salesforce business requirements, refining them and ensuring they are delivered to the technical teams to implement. You will communicate with stakeholders of all levels and … work closely with developers and the Salesforce Platform Lead to successfully implement changes on the platform. Requirements The skills and experience required will include but not be limited to: 2+ years of Salesforce Experience. Excellent experience in gathering requirements, creation of user stories and stakeholder management. Knowledge of more »
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Senior Salesforce Administrator

United Kingdom
Hybrid / WFH Options
Mason Frank International
Senior Salesforce Administrator Job Description An Established SaaS Business is looking to add a senior salesforce administrator. The role is Fully remote UK wide. With a competitive salary and a generous bonus and benefits package on offer, this is your opportunity to challenge yourself in a professional capacity. … establish needs, as well as managing their expectations and setting agreed objectives Implement and manage integrations with other systems, enabling information to flow between Salesforce and other platforms. Develop and accomplish data management strategies, including data cleansing, migration, to maintain high-quality data within Salesforce. Provide support and training … to users, empowering them to leverage Salesforce effectively and efficiently in their day-to-day activities. Skills & Qualifications Salesforce administrator certification 3+ years experience within Salesforce Strong Communication Skills to deal with senior stakeholders Sales + service cloud experience + ideally CPQ Flows experience Knowledge more »
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IT Project Manager CRM

United Kingdom
Hillenbrand
and agile project management skills are required to manage the CRM system in Hillenbrand. Key Responsibilities Oversee the IT execution and strategy of sales, service, field service, etc. programs that align to the overall organizational and IT CRM strategy Manage project team resources across many projects at one … internal/external IT experience Minimum of 5 years of experience in compliance related roles Experience successfully implementing, leading, and supporting CRM systems (i.e. Salesforce Sales and Service Cloud) Experience successfully leading medium to large, complex projects and/or in business/IT consulting/management more »
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Salesforce Functional Lead

London Area, United Kingdom
Hybrid / WFH Options
TECHOHANA
Role: Salesforce Functional Consultant Salary: Upto £90,000 Location: London (Hybrid) TechOhana has recently partnered with a leading enterprise FinServ provider expanding their Sales and service team through the utilisiation of Salesforce. This opportunity is a role which will bring together multiple business units on Salesforce and … Confluence to capture requirements and generate solutions for the teams. You will also be required generate conversations between stakeholders and get them onboard the Salesforce journey. This opportunity will be a great position for someone looking to take ownership of several workstreams and quickly create value. They are looking … desire to drive AI prospects forward and has a thirst for expanding themselves and the business they work for. Requriements 7 years dedicated to Salesforce development Hands-on with Salesforce Solution Design Ability to configure solutions using Flow hands-on with permission sets Understanding and implementation of AGILE more »
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Salesforce Service Cloud
10th Percentile
£41,000
25th Percentile
£45,000
Median
£65,000
75th Percentile
£88,750
90th Percentile
£108,000