Service Delivery Jobs in the UK

101 to 125 of 945 Service Delivery Jobs in the UK

Service Delivery Manager

Horsham, West Sussex, South East, United Kingdom
SMT GB
Are you a dynamic leader with a passion for service excellence? SMT GB Horsham, are looking for a talented Service Delivery Manager to join our team and drive success in service operations. This role is being offered with a highly competitive base salary plus benefits which … days holiday including bank holidays. Responsibilities: Directing and communicating effectively with our dedicated team to ensure they meet contractual obligations with precision. Managing service delivery in our area to ensure top-notch performance. Nurturing and enhancing customer relationships to foster long-term loyalty. Upholding stringent health and safety … We look forward to welcoming you to the team! Join SMT GB and be part of a team that's committed to excellence in service delivery. Apply now and embark on a fulfilling career journey with us more »
Employment Type: Permanent
Posted:

Offshore Administrator

Kingston upon Hull, England Metropolitan Area, United Kingdom
PwE Recruitment Group Limited
career into the offshore energy sector? We are seeking a dynamic individual to join our team as an Offshore Administrator. As part of our service delivery team, you'll thrive in a fast-paced environment, ensuring excellence in administrative support. Job Scope: Join us in facilitating seamless offshore … operations. As an Offshore Administrator, you'll provide vital administrative support to our Service Delivery Coordinator and Offshore Delivery Team. Your responsibilities will include liaising with various stakeholders, managing paperwork, personnel transfers, equipment deliveries, and logistical services. Your commitment to building effective relationships will be key to … paced administration role essential. in Microsoft Office applications (Word, Excel, PowerPoint). Key Role Areas & Tasks: Administration Support: Provide comprehensive administrative support to the delivery team, including managing offshore stores, timesheets, personnel queries, and logistics administration. Personnel Logistics: Coordinate travel arrangements, maintain contact sheets, and manage PPE and tools more »
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Senior Information Security Manager

London Area, United Kingdom
Hybrid / WFH Options
Tata Consultancy Services
secure mode? Are you looking for an exciting opportunity to be the focal point for Information Security matters, responsible and accountable for a specialist service management function? Make a meaningful impact as a Senior Information Security Manager ! Careers at TCS: It means more TCS is a purpose-led transformation … Manager , you will serve as the process owner of all assurance activities related to the availability, integrity and confidentiality of customer’s managed security service provision and business information in compliance with the organizations and its information security policies. You will lead the Information Security aspects of the contract … within Service Delivery Management, assess process effectiveness and make recommendations for service improvement. You will be responsible for improving service standards using and building a comprehensive knowledge base, sharing best practice, and consulting with customers (internal and external) to provide excellent service. Key responsibilities: the delivery more »
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General Manager

West Midlands, England, United Kingdom
McBride Sport
high profile sports clubs and global sporting events. Although relatively small in the UK, the team is supported by international colleagues to enable the delivery of an impeccable service & customer experience. The organisation is ambitious for the future and are looking to identify and appoint a General Manager … capable of not only maintaining the high standards of service delivery to some of the most important moments in global sport, but also an individual with a hunger to grow the business commercially, with the addition of new, profitable sports contracts from across the international sports industry. You … brand operating in the sports industry and have previous skills and experience in effectively leading, motivating and managing a small team of technology and service delivery professionals. Working with autonomy, you will drive the strategic direction of the business ensuring commercial growth through the development of new & existing more »
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Facilities Service Delivery Manager

Bristol, Avon, South West, United Kingdom
Hays
in the continued commitment to further support the wider community here in the city of Bristol. Your new role Your new role of Facilities Service Delivery Manager will see you reporting to the Facilities Estate Manager. While the successful candidate will be the line manager for a team … of 16 employees based in Bristol. Job Summary As the new Facilities Service Delivery Manager, you will be tasked with becoming a key member of the Facilities & Estate Management team. You will be responsible for the day-to-day monitoring and management of the services delivered. These are … highlighted below: Maintainance Catering Housekeeping Landscaping While the successful candidate will be expected to take a productive approach in the monitoring and delivery of services by contractors and the safe delivery of the department services. Additionally, the role will require a close working relationship with other departments within more »
Employment Type: Permanent
Salary: £35,000
Posted:

Service Delivery Manager

Exeter, England, United Kingdom
Hybrid / WFH Options
Met Office
We're looking for an exceptional Service Delivery Manager to help us make a difference to our planet. As our Service Delivery Manager, the job may be suitable for hybrid working, which is where an employee works part of the week in the office and part more »
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Director of IT Operations and Infrastructure

Jarrow, England, United Kingdom
Essentra
technology professionals play in helping us achieve our goal. We work with modern platforms, SaaS applications and security tools to deliver a comprehensive technology service to our colleagues around the world. The technology team’s scope includes the whole ecosystem of devices, workplace tools & platforms and infrastructure, both on … the global business, manage the efficient operation and availability of systems, administrate the security environment for systems and network, maintain and ensure adherence to Service Levels and support and co-ordinate new projects/products from a technology perspective. You will motivated to work with a diverse group of … people with a clear focus on ensuring customers (internal and external) receive the highest levels of service delivery. You will coach and mentor teammates and peers to deliver value and support others to achieve their goals. You thrive in an environment with high levels of accountability and enjoy taking more »
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Director of IT Operations and Infrastructure

Kidlington, England, United Kingdom
Essentra
technology professionals play in helping us achieve our goal. We work with modern platforms, SaaS applications and security tools to deliver a comprehensive technology service to our colleagues around the world. The technology team’s scope includes the whole ecosystem of devices, workplace tools & platforms and infrastructure, both on … the global business, manage the efficient operation and availability of systems, administrate the security environment for systems and network, maintain and ensure adherence to Service Levels and support and co-ordinate new projects/products from a technology perspective. You will motivated to work with a diverse group of … people with a clear focus on ensuring customers (internal and external) receive the highest levels of service delivery. You will coach and mentor teammates and peers to deliver value and support others to achieve their goals. You thrive in an environment with high levels of accountability and enjoy taking more »
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ICT Senior Support Engineer

Preston, Lancashire, United Kingdom
VolkerWessels UK Ltd
Engineer to within out IT team in Preston. The role of an ICT 2 nd line Senior Support Engineer is to support the ICT Service Delivery Team Leader within site services, EUC and people management while performing daily duties as a 2nd line support engineer. This position will … be able to work alone as well as work within a team. The ICT 2 nd line Senior Support Engineer will support The ICT Service Delivery Team Leader with customer and team escalations, people management within the Preston office, DPR's and PIP's and take ownership of … EUC support and assist the site services team with resource scheduling for technician site visits when the ICT Service delivery Team Lead is on leave or otherwise unavailable About you Typically, has to have at least three to five years' experience within a similar role Basic understanding and more »
Employment Type: Permanent
Posted:

Senior Pensions Data Technician (Scheme Events)

City of London, London, United Kingdom
Guidant Global
/or the Operational Risk & Compliance Department. Regularly review the effectiveness and efficiency of existing systems and controls and make suggestions to continually enhance service delivery, improve processes and reduce potential complaints and business risks. Identifying and reporting risks and breaches immediately to the Breach Specialists and Service Delivery Manager and to the Operational Risk & Compliance Department and ensuring the appropriate controls are in place to facilitate this. Adhere to Quality Management Systems and comply with pensions and FCA regulations and initiatives, for example, Treating Customers Fairly (TCF). To support and assist the management team … where required in all aspects of service delivery and business support for example, ad hoc projects, auditing, etc. Key tasks To lead on the delivery of assigned projects and scheme events. To promote the provision of a first class experience for customers and to share knowledge and more »
Employment Type: Permanent
Salary: £40,000
Posted:

Technical Delivery Manager | Network Infrastructure

Birmingham, West Midlands, West Midlands (County), United Kingdom
Hybrid / WFH Options
Jarvis King
Technical Delivery Manager | Network Infrastructure > Birmingham > £50,000 to £65,000 + Up to 20% Bonus > 10% Pension + Life Assurance + Excellent Benefits + Share Equity > Hybrid Working The Role In a Nutshell We need to see practical evidence of technical delivery within an on-premises network … a "problem manager than a project manager"! Working in a large-scale enterprise agile environment. About this Role The purpose of this Network Infrastructure Delivery role is to lead the delivery and implementation of network initiative projects, be they infrastructure rollout, service capability, network realisation, optimisation or … experience. Skills & Experience Required Mandatory Expertise in large-scale technical delivery. Experience working within high-profile, critical, and complex project deliveries. Experienced in technical delivery of large-scale complex projects and Agile delivery practices. Evidence of complex decision-making and problem-solving. Understanding of complex time/cost more »
Employment Type: Permanent
Salary: £50000 - £65000/annum 20% bonus, 10% pension, share equity
Posted:

Service Delivery Manager - 24 months

London, United Kingdom
Randstad Perm Professionals
Are you passionate about customer success and software solutions? A leading global company is seeking a dynamic and proactive Service Delivery Manager II to join our Pro Advisor team. In this role, you'll partner with Account Managers to activate customer subscriptions, accelerate adoption of our products, and … to identify and build relationships with all relevant stakeholders to deliver results. Education & Experience Previous experience in a similar role within a sales or service delivery environment is preferred. Proven track record of customer engagement and software-based product training. Interview Process Stage 1: 30-minute screening call more »
Employment Type: Permanent
Salary: £30000 - £34000/annum Various
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Infrastructure Engineer

Coventry, United Kingdom
Hybrid / WFH Options
NHS Counter Fraud Authority
the job The post holder will be responsible for managing a range of ICT Infrastructure and data networks provided by both internal and external service providers to support the NHSCFA ICT Strategy, including the implementation, management, and on-going support. The role holder will use specialist technical and business … the day-to-day operational activities and relationship between the ICT function and business areas, ensuring a unified approach covering the full lifecycle of service delivery from the initial service design to service decommission. About us We have offices based in Coventry, Newcastle and London and … provision of current ICT Microsoft Azure Public Cloud Infrastructure, Data Storage, Network configuration, Systems, Teams Phone System and Application Platforms while delivering excellent customer service and system availability in line with Service Level Agreements, while conforming to ISO20000 practices/ITIL processes and other relevant service delivery more »
Employment Type: Fixed-Term
Salary: £43742.00 - £50056.00 a year
Posted:

Infrastructure Engineer

London, United Kingdom
Hybrid / WFH Options
NHS Counter Fraud Authority
the job The post holder will be responsible for managing a range of ICT Infrastructure and data networks provided by both internal and external service providers to support the NHSCFA ICT Strategy, including the implementation, management, and on-going support. The role holder will use specialist technical and business … the day-to-day operational activities and relationship between the ICT function and business areas, ensuring a unified approach covering the full lifecycle of service delivery from the initial service design to service decommission. About us We have offices based in Coventry, Newcastle and London and … provision of current ICT Microsoft Azure Public Cloud Infrastructure, Data Storage, Network configuration, Systems, Teams Phone System and Application Platforms while delivering excellent customer service and system availability in line with Service Level Agreements, while conforming to ISO20000 practices/ITIL processes and other relevant service delivery more »
Employment Type: Fixed-Term
Salary: £43742.00 - £50056.00 a year
Posted:

Infrastructure Engineer

Newcastle Upon Tyne, United Kingdom
Hybrid / WFH Options
NHS Counter Fraud Authority
the job The post holder will be responsible for managing a range of ICT Infrastructure and data networks provided by both internal and external service providers to support the NHSCFA ICT Strategy, including the implementation, management, and on-going support. The role holder will use specialist technical and business … the day-to-day operational activities and relationship between the ICT function and business areas, ensuring a unified approach covering the full lifecycle of service delivery from the initial service design to service decommission. About us We have offices based in Coventry, Newcastle and London and … provision of current ICT Microsoft Azure Public Cloud Infrastructure, Data Storage, Network configuration, Systems, Teams Phone System and Application Platforms while delivering excellent customer service and system availability in line with Service Level Agreements, while conforming to ISO20000 practices/ITIL processes and other relevant service delivery more »
Employment Type: Fixed-Term
Salary: £43742.00 - £50056.00 a year
Posted:

Project Administrator

United Kingdom
WCS (Worldwide Chain Stores)
will play a crucial role to support the effective management and execution of Professional Services projects delivered to our customers. Working closely with the Service Delivery Manager and Professional Services team, you will provide administrative assistance, coordinate project activities, and ensure that projects are delivered on time, within … budget Prepare financial reports and forecasts as required Serve as a point of contact for project stakeholders Facilitate communication between project team members, the Service Delivery Manager, the Finance team and customers Prepare and distribute project-related communications and updates Assist in monitoring project deliverables for quality and … compliance Other reasonable duties as required Who will I report to? Service Delivery Manager What do I need to be eligible to apply? You need: Degree or 3rd level qualification, in an IT related field (desirable but not required) Proven experience in project administration or coordination. At least more »
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Deputy Director PHM Network Laboratories

National, United Kingdom
UK Health Security Agency
Collections. Microbiology in context encompasses bacteriology, mycology, parasitology and virology and supporting laboratory technologies. The DD PHM Network Laboratories will ensure consistent standards of service delivery across the network, and that public health microbiology services deliver the requirements of UKHSA. The DD PHM Network Laboratories will have 'line … for all. Job description Job responsibilities The success of the PHM Division will be dependent on two key activities: firstly, the effective and efficient delivery of laboratory microbiology services to the highest scientific, quality and safety standards and, secondly, robust career development of staff. The first of these requires … Division alongside the Deputy Director for Public Health Microbiology (Reference Services), supported by a senior management team who will assist in the management and delivery of laboratory services and associated research and development programmes on a day-to-day basis. Key responsibilities include the direct management of a team more »
Employment Type: Fixed-Term
Salary: £75000.00 - £131964.00 a year
Posted:

Digital Technology Services Manager

Stockport, United Kingdom
Hybrid / WFH Options
Mastercall Healthcare
The ideal candidate should possess a minimum of 3 years experience in this field with strong technical background expertise. A comprehensive understanding of IT service management, cloud computing and Azur, and lead by way of technical ability, complimented byastute Service Deliveryand organised management. providing technical support to internal … to optimise business operations. The Digital Technology Services Manager plays a crucial role in driving the organisation's technological capabilities and ensuring the seamless delivery of IT services, contributing to the overall success and efficiency of the business operations.You will have two years minimum of line management experience in … DTS team at Mastercall Healthcare. The ideal candidate should possess strong technical expertise, excellent management skills, and a proven track record in managing IT service operations. You will be responsible for ensuring the smooth operation of our IT systems, providing technical support to internal and external stakeholders, and implementing more »
Employment Type: Permanent
Salary: Negotiable
Posted:

Senior Pensions Data Technician (Scheme Events)

London, England, United Kingdom
Guidant Global Careers
/or the Operational Risk & Compliance Department. Regularly review the effectiveness and efficiency of existing systems and controls and make suggestions to continually enhance service delivery, improve processes and reduce potential complaints and business risks. Identifying and reporting risks and breaches immediately to the Breach Specialists and Service Delivery Manager and to the Operational Risk & Compliance Department and ensuring the appropriate controls are in place to facilitate this. Adhere to Quality Management Systems and comply with pensions and FCA regulations and initiatives, for example, Treating Customers Fairly (TCF). To support and assist the management team … where required in all aspects of service delivery and business support for example, ad hoc projects, auditing, etc. Key tasks To lead on the d... more »
Posted:

IT Service Desk Manager

Chorley, Lancashire, United Kingdom
ABS Commercial Solutions
client are a leading utilities and infrastructure business who are going through a period of investment, growth and change. The are looking for a Service Desk Manger to add to their team. As the IT Service Desk Manager, you will play a pivotal role in orchestrating and elevating … our IT support operations. You will be at the helm of a dedicated service desk team, ensuring not only the swift resolution of technical issues but also driving the strategic evolution of our IT support function. By integrating ITIL v4 best practices, you will streamline processes, reinforce service delivery, and heighten user satisfaction across the organisation. Moreover, your hands-on technical expertise will be invaluable for managing a range of platforms and tools, from Microsoft suites to asset management and bespoke internal systems. This role requires a harmonious blend of leadership, technical proficiency, and a continuous more »
Employment Type: Permanent
Salary: £45000 - £50000/annum
Posted:

IT Service Delivery Manager

Northwood, London, United Kingdom
Connexa
My client is currently looking for an IT Service Delivery Manager to work onsite in Northwood. Your role would be to manage a team of 5 Technical Support Engineers and oversee the operations of the IT Service Desk. You will need to be a hands-on people … addition to this, you will coordinate the troubleshooting of issues, ensure escalation is prompt as applicable, and manage the IT/AV support and service provision for all school staff and students on a day to day. You will also take ownership of problems, resolving them efficiently, and working … to be directly involved in resolving IT issues when they arise with all colleagues across the business. Core Responsibilities: Oversee the operations of the Service Desk for the whole IT Team, ensuring incidents and service requests receive an efficient and effective "first response", "follow-up responses" and "resolution more »
Employment Type: Permanent
Salary: £45,000
Posted:

Project Manager - TPC Member Services

Bradford, United Kingdom
Trust Primary Care Ltd
Job summary As a Member Services Project Manager at Trust Primary Care Ltd, you will play a pivotal role in ensuring the implementation and delivery of high-quality services to our 16-member General Practices across Bradford. You will be responsible for overseeing all aspects of member services, ensuring … a seamless experience for our members while maintaining compliance with NHS regulations and standards. The Project Manager for Member Services will lead service design and delivery projects, providing guidance, support, and training to ensure exceptional service delivery and successful implementation. Main duties of the job 1. … Service Development and Implementation 2. Compliance and Quality Assurance 3. Stakeholder Engagement 4. Training and Development About us Trust Primary Care Ltd (TPC) is a federation of 16 local GP practices located in and around Bradford. Our aim is to shape the future of primary care, delivering the highest more »
Employment Type: Permanent
Salary: £25000.00 - £30000.00 a year
Posted:

Service Integration Manager

England, United Kingdom
Haystack
customers financially better off. They focus on creating distinctive and disruptive financial products for underserved segments of the market. Responsibilities Develop and maintain the Service Integration & Management Operating Model (for multi-vendor service delivery), defining and implementing end-to-end ITIL-based Service Management processes consistently … internal teams, strategic partners, and other stakeholders to ensure alignment and understanding of SIAM processes and objectives. Be point of escalation for function and service performance. Work with the SLT and other stakeholders to understand, anticipate and influence demand for provided services. Works closely with projects to ensure service design and service transition processes are proactively managed and assured within major projects. Strong agile capabilities, demonstrating the ability to adapt quickly to changing priorities and effectively collaborate with cross-functional teams. You will support the bigger picture, understanding and reacting to the wider needs of the business more »
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2nd Line Support Analyst

Leeds, England, United Kingdom
Hybrid / WFH Options
ReCulture
guidance spanning the full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation. Our client is seeking a Service Desk 2nd Line Support Analyst who will report into the Service Delivery Manager. The IT Operations team is friendly and includes Service Delivery Management (incl. Service Desk), Infrastructure, and IT Security, spanning multiple sites across the UK. The work is diverse and interesting – no two days are alike, and there is an opportunity to get involved with the rest of the IT Operations teams, Solutions, Project Management, and firm … and desktop support. Onsite IT support within the Leeds office. Onsite leadership with Incident Management. Monitor the call queues and ensure that all targeted Service Levels are met. As needed, work with other analysts to provide initial triage of all calls into the Service Desk, ensuring that tickets more »
Posted:

Service Delivery Manager

London Area, United Kingdom
SS&C Technologies
SS&C GIDS SS&C is the largest global investor service provider, servicing more than 55 million investors. Continually investing in global technology and services across the spectrum of distribution channels including: Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers. Investor servicing … behalf of the SS&C GIDS business in the UK, maintaining relationships with key IT contacts and business leaders to ensure effective communication and delivery of the highest standard of service to our clients. Accountable specifically for service to Digital clients of GIDS including mobilising and leading … the right projects to drive improvements to those clients in terms of service delivery Must have significant client/senior stakeholder management experience in the financial services industry. Must be comfortable working in a highly functionalised global organisation with excellent collaboration skills Must be capable of quickly winning more »
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Service Delivery
10th Percentile
£26,750
25th Percentile
£35,924
Median
£50,000
75th Percentile
£65,000
90th Percentile
£77,500