1 to 25 of 54 Service Delivery Manager Jobs in the UK

We have an excellent opportunity for a Client Services Delivery Manager – Global Immigration & Mobility Services, to join a leading international consultancy. Applicants must have experience in the following: Designing, creating, implementing and managing performance metrics Proactively building and developing innovative ideas Proven track record of ensuring the team … delivers an efficient and effective service to clients Strong IT skills and ability to create reports, graphs and other metrics Sound knowledge of global immigration and mobility processes Leading by example with their knowledge and problem-solving skills Desire to grow and develop in a fast-growing company Proactive … and ambitious attitude At the heart of our client’s success is their commitment to exceptional client service. As the Client Service Delivery Manager, you'll play a key role in enhancing client services, ensuring the delivery of efficient and effective solutions across operations. This position more »

deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence. Role Overview The Service Manager is responsible for managing all product line services and field operations. Day to day t he job holder will manage the Customer … Key Accounts and KPIs from a Service perspective and strive to continuously improve our Customer Experience. Reporting to the Director of Service - Europe, the job holder will work closely with all internal and external stakeholders from point of sale, product deployment and aftermarket support. Primarily a office-based … regular travel to customer sites in UK and overseas will be required at short notice. Responsibilities Interface with Projects, Product line, Engineering, Sales and Service Administration taking ownership of all aspects of Services. Communicate to Senior Management through Service Reviews or other means, updates of the service more »

Service Delivery Manager Aberdeen £50,000 - £55,000 Elevation Recruitment Group are supporting a key client of ours looking to hire a Service Delivery Manager, based in Aberdeen. This is an exciting opportunity to lead and develop a team of engineers ensuring 1st class … support to their customers 24/7. Key Responsibilities: Lead, mentor, and develop the service delivery team, fostering a culture of excellence and continuous improvement. Develop and maintain customer support policies and procedures Ensure that the necessary cover and working arrangements are available to customer requirements for …/7 support and ensure that service delivery performance measurements such as SLAs and KPIs are met. Report on service level performance and identify areas for improvement. Manage and maintain the call handling and ticketing processes Work closely with the Senior Leadership team and Project Managers ensuring more »

is the best in the industry - is it time for you to join us? We have an exciting opportunity for an experienced Supply Chain Manager to join our GAP One re-hire team to ensure all business between customers and GAP Group is carried out in an efficient and … effective manner. The Role: Based in our Glasgow Head Office, the Rehire Service Delivery & Supply Chain Manager will be responsible for improving the value and reducing the risk of GAP Group's supply chain. The successful candidate will provide an in-depth knowledge of supply and demand … of effective procurement techniques to enable the business to make the right procurement decisions. As part of the fast-paced role, the Supply Chain Manager will also manage all aspects of supplier engagement, negotiate all supplier proposals and monitor GAP's overall supplier spend versus rate charged. Applicants should more »

The Service Delivery team is the backbone of our IT operations, ensuring seamless day-to-day support across the entire group. They are the frontline heroes, tackling any IT requests or incidents that arise. As our new IT Service Manager, you will be the key liaison … between IT services and all business areas. Your deep expertise in our processes will be invaluable. Reporting to the Head of Service Operations, you will forge strong partnerships with IT business partners, business stakeholders, and supplier communities. About DFS It takes a whole lot of passion to be at … the Group, we want to create an environment where everyone feels at home. What you'll be doing Accountable for the efficient running and delivery of IT services to the whole group Highly customer focused and can interpret IT issues into business/customer impacts Acts as an escalation more »

Your New role National Highways have an exciting opportunity for an Assistant Service Delivery Manager to join our Lighting and Electrical Maintenance team in the East Region. Within this role you will be supporting the Service Manager (Lighting and Electrical) with the delivery of … support asset renewal schemes through MCI. Maintain the cyclical and reactive maintenance work plans for East Regions Lighting and Electrical assets and ensure the delivery of planned works (including site visits/supervision) are completed to a satisfactory standard, tracking. Ensure cyclical and reactive maintenance workplans are well integrated more »

Network IT is currently recruiting for a Service Delivery Manager, to join our client on a permanent basis. Our client is a growing business, who offer a range of solutions to their customers in cloud, mobile, data, voice and IT security, with dedicated account management and …/7 support offerings. The Role: This role is an excellent opportunity to build a career in Service Delivery Management, providing public sector customers with excellent, pro-active technical account management and troubleshooting, supporting the product offerings from the business. Youll be trusted as a single point of … contact within the account for Service Delivery, attending meetings, working to understand challenges the customer faces, specifically in telephony and networking all with an aim to provide the highest service standards to the customer account. As the SDM, you will take ownership of technical issues and problem more »

We're looking for an exceptional Service Delivery Manager to help us make a difference to our planet. As our Service Delivery Manager, the job may be suitable for hybrid working, which is where an employee works part of the week in the office … inclusivity make us greater We keep evolving - pushing boundaries to make tomorrow better for our customers Your world of expertise We're recruiting a Service Delivery Manager (SDM) to work closely with the Met Office Data Provisioning Team. This includes overseeing the delivery of data through … Weather DataHub (a website which offers access to customisable weather data via API) and other delivery systems for observed and forecast data. You will also be responsible for ensuring data is provided to our customers as part of our commitments to the World Meteorological Organisation (WMO). Enabling data more »

National Highways have an excellent opportunity for a Service Delivery Manager join our team in the North West region. The Service Delivery Manager will oversee and control the delivery of maintenance and repair works across the Region, ensuring all activities, whether routine or … clean driving licence to be considered for this position and during employment. What youll be leading on Proactively manage supplier performance to agreed contractual service level agreements, technical, quality and safety standards, including the investigation of breaches of service level targets and service non-availability, with the … chain to develop and implement remedial action plans. Maintain the cyclical and reactive maintenance work plans for the designated Route(s) and ensure the delivery of planned works, controlling and approving spend against the budget, in line with agreed approvals and escalation processes. Ensure cyclical and reactive maintenance work more »

Salary: £71,760 Join Our Team as a Service Delivery Manager! Are you ready to take the lead in ensuring top-notch service delivery and maintenance in the housing sector? We're seeking a dynamic and dedicated Service Delivery Manager to oversee … the daily operations in a defined area, delivering quality service to our customers and enhancing MTVH's reputation. Key Responsibilities and Outcomes: Deliver high-quality maintenance services in line with business objectives and targets across all our work streams. Plan, execute, control, and monitor day-to-day operations to … with health and safety regulations and external accreditation requirements. Promote a culture of continuous improvement, cost reduction, and value for money. Foster excellent customer service and collaborate with colleagues to provide integrated solutions. Make prompt and informed decisions to drive the company's competitiveness. Instill energy and dynamism into more »

Service Delivery Manager (SDM- Hybrid) Islington, UK Monday to Friday Full Time, Permanent 37.5hrs per week £33-35,000 The Service Delivery Manager (SDM) is responsible for the performance & achievement of SLAs within a specific area, providing leadership to a team of Health Practitioners … contribute and challenge within a team/area to improve performance, along with the ability to communicate with peers and senior management. An effective Service Delivery Manager must demonstrate the following skills/behaviours:- Strong Initiative and driven, with a pro-active nature, keen to learn, personable … of SLAs and KPIs. Monthly 1-2-1 with team members. Cascading information to Team Members through Daily meetings/huddles with all staff3 Delivery of monthly team meetings including operational updates. To promote joint working and maximise the local relationshipsClinical and Non Clinical employees alongside theengagement structure. Responsible more »

Are you a dynamic leader with a passion for service excellence? SMT GB Horsham, are looking for a talented Service Delivery Manager to join our team and drive success in service operations. This role is being offered with a highly competitive base salary plus benefits … days holiday including bank holidays. Responsibilities: Directing and communicating effectively with our dedicated team to ensure they meet contractual obligations with precision. Managing service delivery in our area to ensure top-notch performance. Nurturing and enhancing customer relationships to foster long-term loyalty. Upholding stringent health and safety … We look forward to welcoming you to the team! Join SMT GB and be part of a team that's committed to excellence in service delivery. Apply now and embark on a fulfilling career journey with us more »

Be part of our journey As a global leader in speciality chemicals, we continue to succeed and strengthen our delivery of innovative, sustainable and high-performance solutions. We are passionate and excited about how we can develop and utilise new technologies to shape and inspire changes within an ever … growing market place. We have an opportunity for a HR Service Delivery Manager based at our Head Office, Cowick Hall in East Yorkshire. Reporting into the UK Head of HR, you will play a key role in developing and implementing HR systems, policies, programs, and procedures. In … positive and compliant workplace culture. Benefits Package: The successful candidate will receive a competitive benefits package including: Defined benefit pension scheme with death in service benefit 25 days paid holiday allowance (plus bank holidays) Private medical insurance Free lunch in on-site restaurant Access to share plans Cycle to more »

Service Delivery Manager – Hybrid – Staines Our client, a leader in their field, is looking for a Service Delivery Manager to join their team. You will be working with the testing team and delivery team to ensure the Environment, change, and release Management process … you will have the following skills/;- knowledge of ITIL, Agile and DevOps, including Incident Management, Problem Management, and Change Management. Developing and delivering service improvements Proven experience of service management & application support knowledge of service recovery, incident and problem management Experience using service management, service monitoring, knowledge management, communication and workflow tools. Hands-on experience as Service Delivery lead/manager Extensive problem-solving and debugging skills. Experience in providing services to agreed SLAs Experienced in Problem and Incident Management Strong interpersonal and communication skills If this could be your next more »

My client is currently looking for an IT Service Delivery Manager to work onsite in Northwood. Your role would be to manage a team of 5 Technical Support Engineers and oversee the operations of the IT Service Desk. You will need to be a hands-on … people manager with solid Windows Desktop and Office 365 skills. In addition to this, you will coordinate the troubleshooting of issues, ensure escalation is prompt as applicable, and manage the IT/AV support and service provision for all school staff and students on a day to day. … to be directly involved in resolving IT issues when they arise with all colleagues across the business. Core Responsibilities: Oversee the operations of the Service Desk for the whole IT Team, ensuring incidents and service requests receive an efficient and effective "first response", "follow-up responses" and "resolution more »

Are you a dynamic leader with a passion for service excellence? SMT GB, based at Duxford, is looking for a talented Service Delivery Manager to join our team and drive success in service operations. This role is being offered with a highly competitive base salary … days holiday including bank holidays. Responsibilities: Directing and communicating effectively with our dedicated team to ensure they meet contractual obligations with precision. Managing service delivery in our area to ensure top-notch performance. Nurturing and enhancing customer relationships to foster long-term loyalty. Upholding stringent health and safety … of hiring, training, and developing both new and existing staff members. Personal Skills & Experience Required: The ideal candidate will have experience as a branch manager, with a track record of overseeing various functions within a site and managing staff across different roles. Previous experience in workshop management within industries more »

Liberty has an exciting opportunity for a Service Delivery Manager to join our team, based in our Havant Office. You will be working on a full time, permanent basis, working 40 hours per week. In return, you will receive a salary of £45 to £50,000.00 per … of the people we work with. We're proud to employ the most talented, driven individuals within the property services sector. Responsibilities for this Service Delivery Manager role are: Manage multi-disciplinary teams across service, repair and installations Provide an effective, high-quality service, repair … and assist installation activities to domestic and non-domestic stock assets Oversee group service delivery of contracts Deliver and report operationally to the Liberty Management Team on the operational performance and profit and loss of the gas service and repair Assist/Manage employee performance with the more »

Repairs Manager Hemel Hempstead, Hertfordshire (Hybrid/Smart Working) Salary £53,312 Per Annum Plus Benefits Permanent, Full Time 37 hours per week (Monday Friday, Flexibility Negotiable) Thrive Homes is looking for an experienced Repairs Services Delivery Manager to work within their Property Services department, THS Thrives … the freedom to work as little or as often as they like from Thrive's state-of-the-art offices. Other Responsibilities: Supporting the delivery of team objectives by actively encouraging good performance and promptly dealing with poor or below standard performance or behaviours. Ensuring effective communication with team … encourage Continuous Professional Development. Encourage team creativity and innovation and create an environment for this to develop. Review policies and procedures relating to the delivery of building and building services maintenance works, ensuring they are in line with legal requirements and good practice with the support of Head of more »

We are recruiting for an experienced Service Delivery Manager to join an established National Wholesaler. This is a Hybrid Working role , with the office being based in Birmingham (B26 ) GreatSalary + Bonus Scheme Monday to Friday 08:30 17:00 Hybrid working role with occasional Travel Contracted … + No Bank Holiday working, Company Laptop & Mobile Phone, employee focused company that provides great training and up-skilling opportunities to progress As our Service Delivery Manager, you will take ownership of the day- to-day activities supported by a team of 20 experienced IT colleagues. Overseeing … Application management to Software Asset Management whilst supporting our internal support functions, external suppliers, and 3rd party companies. You will be accountable for the delivery of our Cyber Security Services , ensuring all aspects of IT Security Governance are maintained to assure critical business operations and IT services for more »

in the continued commitment to further support the wider community here in the city of Bristol. Your new role Your new role of Facilities Service Delivery Manager will see you reporting to the Facilities Estate Manager. While the successful candidate will be the line manager for … a team of 16 employees based in Bristol. Job Summary As the new Facilities Service Delivery Manager, you will be tasked with becoming a key member of the Facilities & Estate Management team. You will be responsible for the day-to-day monitoring and management of the services … These are highlighted below: Maintainance Catering Housekeeping Landscaping While the successful candidate will be expected to take a productive approach in the monitoring and delivery of services by contractors and the safe delivery of the department services. Additionally, the role will require a close working relationship with other more »

Liberty has an exciting opportunity for a Gas Service Delivery Manager to join our team, based in Knowsley. You will be working on a full time, permanent basis, working 40 hours per week. In return, you will receive a salary of £36,540 to £42,630 depending … the people we work with. We're proud to employ the most talented, driven individuals within the property services sector. Responsibilities for this Gas Service Delivery Manager role are: Manage multi-disciplinary teams across service, repair and installations Provide an effective, high-quality service, repair … and assist installation activities to domestic and non-domestic stock assets Oversee group service delivery of contracts Deliver and report operationally to the Liberty Management Team on the operational performance and profit and loss of the gas service and repair Assist with the installation contracts in the more »

We have an exciting opportunity for an Education Service Delivery Manager to join our well-established client. MFK Recruitment has successfully recruited 36 individuals for this well-established company in the past 5 years, 27 are still with the company too! Extremely ambitious company and they’re … and West London. The salary is £40k, with a performance related bonus of £5k per annum (paid quarterly). About the role: The Education Service Delivery Manager will be the primary manager and escalation point for Education customers and sites, you will manage Helpdesk Engineers, and … Managers to meet customer requirements efficiently and strive to resolve customer issues by delivering the right solutions first time, on time, every time. Education Service Delivery Manager – Main responsibilities: Primary escalation point for education engineer teams and ESDMs Responsible for direct management of Helpdesk Engineers including; identification more »

Service Delivery Manager - ITIL Permanent Must be able to obtain SC Clearance Bristol - Hybrid working Contribute to the Incident Management, Service Request, and Escalation processes, ensuring high levels of performance in these processes, accurate reporting and establishing service improvement activities when required. Take ownership of … major incidents to ensure coordination of resolving parties, effective communication to stakeholders and post incident review. Monitor, control and support service delivery; ensuring systems, methodologies and procedures are in place and followed. Drive continuous service improvement within the account. Set an example of what great Service Delivery Management looks like, ensuring quality and attention to detail is embedded throughout our work. Make timely decisions, communicate them clearly and action them swiftly. Provide a focus for SLA management and customer satisfaction across the account. Report performance metrics on a monthly basis to Senior Management within more »

Repairs Manager Hemel Hempstead, Hertfordshire (Hybrid/Smart Working) Salary £53,312 Per Annum Plus Benefits Permanent, Full Time 37 hours per week (Monday Friday, Flexibility Negotiable) Thrive Homes is looking for an experienced Repairs Services Delivery Manager to work within their Property Services department, THS Thrives … the freedom to work as little or as often as they like from Thrive's state-of-the-art offices. Other Responsibilities: Supporting the delivery of team objectives by actively encouraging good performance and promptly dealing with poor or be... more »

Service Delivery Manager South East London Salary: £35k-£40k, plus company car, bonus, pension, and healthcare Hours: 40 hours per week, Monday to Friday, plus 1 in 4 Saturdays Are you an experienced Manager from Logistics and Operations? Are you a natural leader? Have you managed … and people, the business is growing at a fast rate. ? Ensure the budget is met and used to maximise productivity ? Manage the frontline collection service and supervise up to 60 employees ? Resolve customer complaints quickly and efficiently ? Reduce lost work hours due to sickness, accidents and injuries ? Manage fleet more »