Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
IT ServiceManager - Live Service: Pay up to £36,545 p.a. plus 28.9% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. This is an exciting opportunity for an IT ServiceManager to join DWP … of what we do is outstanding, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. In this IT ServiceManager job: You will manage problems and issues effectively by monitoring them with a diverse range of stakeholders and collaborating to share … or service. You will implement necessary activities and interventions tailored to the product or service. You will keep your knowledge of your product/service up to date to stay ahead of changes. You'll contribute to pre and post release activities to ensure seamless support for new and more »
keeping our products at the cutting edge of safety and innovation. Evolving to meet the ever-changing demands the world presents. As the Field ServiceManager, you will play a pivotal role in driving operational excellence and exceeding business goals. Day to day you'll lead a … outs within our branch's designated area. You'll have the opportunity to shape and inspire your team. Ensuring that they consistently deliver exceptional service that aligns with our company values and Health and Safety standards. This job is a great opportunity for an experienced Lift Manager or Lift Engineer looking to progress into a management role. The successful candidate will be based from our Ringwood Service branch, however, travel throughout the South of England is to be expected therefore a full UK driving licence is essential. You will receive a competitive salary and more »
keeping our products at the cutting edge of safety and innovation. Evolving to meet the ever-changing demands the world presents. As the Field ServiceManager, you will play a pivotal role in driving operational excellence and exceeding business goals. Day to day you'll lead a … outs within our branch's designated area. You'll have the opportunity to shape and inspire your team. Ensuring that they consistently deliver exceptional service that aligns with our company values and Health and Safety standards. This job is a great opportunity for an experienced Lift Manager or Lift Engineer looking to progress into a management role. The successful candidate will be based from our Ringwood Service branch, however, travel throughout the South of England is to be expected therefore a full UK driving licence is essential. You will receive a competitive salary and more »
University Hospitals Birmingham NHS Foundation Trust
our people are allowed to thrive within their roles by providing better and productive ways of working. You will have responsibility for Problem Management, Service Transition, and Continuous Service Improvement (CSI) on behalf of IT Services. We are looking for an experienced Service Transition & Improvement Manager. If … this is you, please see the Skills for the Information Age (SFIA) aligned Job Description with emphasis on Service acceptance, Problem management, and Business process improvement. We are looking for someone to help us improve our digital maturity, reduce demand, and decrease incidents giving our colleagues a better digital … employee experience (DEX). You will be responsible for analysing data, identifying repeat problems, and facilitating solutions. You will be accountable for ensuring formal service acceptance criteria whilst providing leadership to colleagues who you will advise and support as they prioritise organisational capabilities and apply service improvements. You more »
ServiceManager | Permanent | £60-70k + On-call + 25% bonus & benefits An established FX Payments FinTech are looking for a ServiceManager to join their team who will own the major incident management space for the organisation. This is an exciting opportunity … and continuing to support the organisation in implementing ITIL framework. The ideal candidate will come from a financial services background, with overall experience in Service Management and IT Change Management. Furthermore, you will be responsible for supporting C-level executives and working closely with the tech teams throughout the … transformation. ServiceManager | Permanent | £60-70k + On-call + 25% bonus & benefits more »
keeping our products at the cutting edge of safety and innovation. Evolving to meet the ever-changing demands the world presents. As the Field ServiceManager, you will play a pivotal role in driving operational excellence and exceeding business goals. Day to day you'll lead a … outs within our branch's designated area. You'll have the opportunity to shape and inspire your team. Ensuring that they consistently deliver exceptional service that aligns with our company values and Health and Safety standards. This job is a great opportunity for an experienced Lift Manager or Lift Engineer looking to progress into a management role. The successful candidate will be based from our Ringwood Service branch, however, travel throughout the South of England is to be expected therefore a full UK driving licence is essential. You will receive a competitive salary and more »
Maidenhead, England, United Kingdom Hybrid / WFH Options
MFK Recruitment
We have an exciting opportunity for an Education Service Delivery Manager to join our well-established client. MFK Recruitment has successfully recruited 36 individuals for this well-established company in the past 5 years, 27 are still with the company too! Extremely ambitious company and they’re … and West London. The salary is £40k, with a performance related bonus of £5k per annum (paid quarterly). About the role: The Education Service Delivery Manager will be the primary manager and escalation point for Education customers and sites, you will manage Helpdesk Engineers … Managers to meet customer requirements efficiently and strive to resolve customer issues by delivering the right solutions first time, on time, every time. Education Service Delivery Manager – Main responsibilities: Primary escalation point for education engineer teams and ESDMs Responsible for direct management of Helpdesk Engineers including; identification more »
SL7, Marlow, Buckinghamshire, United Kingdom Hybrid / WFH Options
MFK Recruitment
We have an exciting opportunity for an Education Service Delivery Manager to join our well-established client. MFK Recruitment has successfully recruited 36 individuals for this well-established company in the past 5 years, 27 are still with the company too! Extremely ambitious company and they’re … and West London. The salary is £40k - £45k, with a performance related bonus of £5k per annum (paid quarterly) About the role: The Education Service Delivery Manager will be the primary manager and escalation point for Education customers and sites, you will manage Helpdesk Engineers … Managers to meet customer requirements efficiently and strive to resolve customer issues by delivering the right solutions first time, on time, every time. Education Service Delivery Manager – Main responsibilities: Primary escalation point for education engineer teams and ESDMs Responsible for direct management of Helpdesk Engineers including; identification more »
Midlands and Lancashire Commissioning Support Unit
Job summary An exciting opportunity has arisen within IT at MLCSU, and we are looking for a Service Desk Manager to join the IT Service Delivery Team. The role will be managing the North region of the Service Desk team. We are looking for an … enthusiastic, self-motivated, flexible and passionate individual to join the Service Delivery Team. Candidates must have significant proven service desk skills, IT knowledge and experience, strong leadership skills and a comprehensive understanding of IT Service Management principles. Significant experience and knowledge of working in an ITIL aligned … service environment, with a dedicated focus on best practice and working/operating to best practice guidance and service standards. Candidates must have a customer focused approach, excellent communication, presentation and interpersonal skills and the ability to build key relationships with key stakeholders. You will need a flexible more »
West Midlands, United Kingdom Hybrid / WFH Options
National Highways
Digital ServicesManager Operational Technology Hybrid - Birmingham/Manchester/Leeds/Bristol with some travel The Digital ServiceManager - Operational Technology is accountable for the service strategy, design, operation, and continuous improvement for nominated National Highways Digital Services with overall accountable across all … aspects to operate the nominated Digital Service and employed Capabilities (people, process, technology, suppliers, and data/information). You will lead a team of service delivery professional and work with Service Managers, Portfolio and Capability Owners, Centres of Excellence and Suppliers to ensure that the digital … service business goals are met and will authorise changes to service provision, strategy and contribute to audit, risk evaluation and adherence to standards. This is a hybrid role which can be based from one of the following National Highways offices - Birmingham, Manchester, Leeds or Bristol (40% office based more »
Royston, Hertfordshire, South East, United Kingdom
Johnson Matthey Plc
Vacancy: Operational IT ServiceManager Location: Chilton Job Family: Service Management and ITIL As the Operational IT ServiceManager, you will have full responsibility for the delivery and quality of 'live' IT services at assigned locations. The standard of IT services is documented … within agreed KPIs and Service Levels. The OSM has responsibility for the day-to-day management and service delivered by the Support Services team at assigned locations. Your responsibilities: Deliver services within the JM IT Service Management Framework, ensuring adherence to established processes and procedures to maintain … efficient and effective IT service delivery. Build and maintain strong working relationships with business stakeholders, acting as a vital liaison between the business and IT Operations to ensure alignment of IT services with business needs and objectives. Take responsibility for the overall IT service delivery within managed locations more »
global provider of power generation solutions, offering a wide range of products including generators, lighting towers, and handling equipment. We are seeking a skilled ServiceManager to join our team. The ServiceManager will be responsible for providing on-site technical support, maintenance, and … repairs for Pramac equipment, ensuring maximum uptime and customer satisfaction. Key Responsibilities: Lead and manage the service department, including field service engineers, workshop engineers, and support staff, to ensure optimal performance and productivity. Develop and implement service strategies, policies, and procedures to meet customer needs and business … objectives. Establish service standards and performance metrics, and monitor team performance against targets, taking corrective action as necessary. Collaborate with sales and marketing teams to promote service offerings, identify new business opportunities, and achieve revenue targets. Manage service contracts and agreements with customers, ensuring compliance with terms more »
Single Homeless Project hasan opportunity for a ServiceManager to join our experienced and committed team based in Camden . You will join us on a full time, permanent basis and in return, you will receive a competitive salary starting at £38,369.69 and rising incrementally to … take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs. About the ServiceManager role: As the Servicemanager you will ensure that the service is delivered to specification, whilst remaining more »
Egham, England, United Kingdom Hybrid / WFH Options
Intersoft
Job title: Service Delivery Manager 📌 Location: Egham, Surrey, UK 💰 Salary: £45,000 per annum (DOE) 🕔 Working hours: 35 hours a week, flexible between 8:00am to 6:00pm 🏢 Hybrid Working: A minimum of 2 days a week in the office is required 👋 Reporting to: Head of Testing … Service Delivery Intersoft is an award-winning delivery management software provider and part of the Royal Mail Group. Our software has led the market in providing innovative shipping solutions since 1993 for retailers and third-party providers. Our solution, Intelligent Shipper, integrates directly into multiple carriers and provides smart … and problem management goals are achieved. Minimizing the adverse impact of Incidents and Problems on the business and preventing reoccurrence of Incidents. As a Service Delivery Manager you will be working closely with the Head of Testing and Service Delivery, Application Support Team and Test Managermore »
in the elevator and escalator industry, it is our mission to improve the flow of urban life. We are currently looking for an Area ServiceManager (lifts) to lead a team of maintenance professionals, who provide on-site customer service, and to plan and manage the … field service operations in the area. This particular vacancy covers the Central Belt of Scotland. Area Servicemanager position is an exciting opportunity for anyone in or outside of the Lifts industry - this individual will need to have excellent communication skills, management experience and will be … managing our commercial clients with a high level of professionalism and dedication. Key Responsibilities as an Area ServiceManager: Ensuring customer satisfaction through quality of service and precise communication Accountable for equipment safety and performance Accountable for resolving customer service quality complaints Accountable for solving more »
ServiceManager £40k - £45k Remote - UK Benefits: Competitive salary and benefits package Opportunity to work on diverse and challenging projects Exposure to a variety of clients Chance to contribute to the company's success and growth Death in Service benefit Company Pension scheme 25 days annual … leave (not including Bank Holidays) increasing with length of service SAGE Employee benefits SAGE Employee assistance program Our client are looking for a ServiceManager to further enhance our service to our clients. This is an exciting time to join our client as they grow … to join our team. Our client are looking for talented and motivated individuals who are eager to learn and grow. Key tasks and Responsibilities: Service Delivery Management: Own the Managed Service element within our contracts, on behalf of the General Manager and Senior Management Team, ensuring more »
ServiceManager Critical Refrigeration/Cooling Contracts Location: Southeast - Kent Company Profile: Join a leading service contractor who also manufacturer r efrigeration systems for the process, food and beverage sector, with over 100 years specializing in industrial-scale cooling, refrigeration, and chiller systems. Position Overview: We … are seeking a ServiceManager to oversee a skilled team of technicians , lead growth of the service unit and ensure contract s are ran efficiently and smoothly , the branch has a long standing and stable team with a lot of growth opportunity to grow the team … and resources available to assisting in gaining more contracts. Key Responsibilities: Lead and manage a team of service technicians, ensuring timely and effective completion of service contracts. Maintain strong relationships with clients, ensuring customer satisfaction and retention. Grow the service division to achieve personal and business goals more »
Service & Aftersales Manager (Engineering) - Trafford Park - Up to £40,000 About the Company Our client is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. Its products are used worldwide across a range of sectors including … transport, construction, mining, materials handling and environmental services providers. Service & Aftersales Manager - The Rewards Competitive salary Monday Friday 08.30 16.45 33 Days holiday (including Bank Holidays) Pension Scheme Death in service Free parking Service & Aftersales Manager - Requirements Engineering qualification would be an advantage … Computer skills like MS Office, ERP systems Analytical mindset, strong organizational and project management skills Excellent communication skills Attention to detail & problem solving Customer service and administration skills Ability to work using own initiative & team player Service & Aftersales Manager - Responsibilities Improve the quality of customer servicemore »
Bracknell, England, United Kingdom Hybrid / WFH Options
RedRock Resourcing
Job Title: ServiceManager Location: Bracknell (Hybrid - 3 days on site) Salary: £60k-80k Employment type: Permanent A market leading communication services provider are looking for an experienced ServiceManager to support their UK based customers. This role requires candidates to be on site … a similar customer facing role Experience with the SDLC, cloud platforms and/or been involved with the development of hardware & software. Excellent customer service and communication skills. Bachelors degree Please apply if you would like to hear more about this role! Job Title: ServiceManagermore »
Doncaster, South Yorkshire, Yorkshire, United Kingdom
DFS Furniture Ltd
The Service Delivery team is the backbone of our IT operations, ensuring seamless day-to-day support across the entire group. They are the frontline heroes, tackling any IT requests or incidents that arise. As our new IT ServiceManager, you will be the key liaison … between IT services and all business areas. Your deep expertise in our processes will be invaluable. Reporting to the Head of Service Operations, you will forge strong partnerships with IT business partners, business stakeholders, and supplier communities. About DFS It takes a whole lot of passion to be at … can interpret IT issues into business/customer impacts Acts as an escalation point for both the user community and IT business partners into Service Delivery Responsible for the management of a multi-sourced supplier environment across multiple locations, utilise data in the form of KPIs and Servicemore »
Service Delivery Manager Aberdeen £50,000 - £55,000 Elevation Recruitment Group are supporting a key client of ours looking to hire a Service Delivery Manager, based in Aberdeen. This is an exciting opportunity to lead and develop a team of engineers ensuring 1st class … support to their customers 24/7. Key Responsibilities: Lead, mentor, and develop the service delivery team, fostering a culture of excellence and continuous improvement. Develop and maintain customer support policies and procedures Ensure that the necessary cover and working arrangements are available to customer requirements for 24/… support and ensure that service delivery performance measurements such as SLAs and KPIs are met. Report on service level performance and identify areas for improvement. Manage and maintain the call handling and ticketing processes Work closely with the Senior Leadership team and Project Managers ensuring that the strategic more »
Service Delivery Manager Aberdeen £50,000 - £55,000 Elevation Recruitment Group are supporting a key client of ours looking to hire a Service Delivery Manager, based in Aberdeen. This is an exciting opportunity to lead and develop a team of engineers ensuring 1st class … support to their customers 24/7. Key Responsibilities: Lead, mentor, and develop the service delivery team, fostering a culture of excellence and continuous improvement. Develop and maintain customer support policies and procedures Ensure that the necessary cover and working arrangements are available to customer requirements for 24/… support and ensure that service delivery performance measurements such as SLAs and KPIs are met. Report on service level performance and identify areas for improvement. Manage and maintain the call handling and ticketing processes Work closely with the Senior Leadership team and Project Managers ensuring that the strategic more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Littlefish
Service Transition Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Work location: Nottingham or Sheffield (Hybrid) Salary … love to hear from you. The role and what youll be getting up to on a day to day basis: Littlefish is seeking a Service Transition Manager to come and join our growing Service Management team. As the Service Transition Manager, you will … report into the Service Transition Management Lead. Your main duties will include project managing the transition of services into support for one of our large customers. Ensuring that there is minimal impact to live services and the associated support processes. You will also manage the change of IT support more »
UK's leading Tour Bus & Airport Transport providers, part of an award-winning global transport company. C9 Recruitment are looking for dedicated and organised Service Managers to ensure efficient and effective service provision and meet the company's business objectives, paying up to £21.65 per hour. Service … the depot, office, and remotely, monitoring services at key points within Bath. Umbrella Pay Rate - £21.65 per hour PAYE Pay Rate - £17.04 per hour ServiceManager Requirements: Valid UK PCV (Cat D) driving licence and CPC (DQC) Card. 40 hours per week on a rota basis. Previous … is advantageous. Knowledge of route optimisation software and GPS tracking systems is a plus. Ability to work under pressure in a fast-paced environment. ServiceManager Benefits: Work with a reputable and growing transportation company with expansion opportunities. 28 days annual leave, including Public and Bank Holidays. more »
UK's leading Tour Bus & Airport Transport providers, part of an award-winning global transport company. C9 Recruitment are looking for dedicated and organised Service Managers to ensure efficient and effective service provision and meet the company's business objectives, paying up to £21.65 per hour. Service … the depot, office, and remotely, monitoring services at key points within Bath. Umbrella Pay Rate - £21.65 per hour PAYE Pay Rate - £17.04 per hour ServiceManager Requirements: Valid UK PCV (Cat D) driving licence and CPC (DQC) Card. 40 hours per week on a rota basis. Previous … is advantageous. Knowledge of route optimisation software and GPS tracking systems is a plus. Ability to work under pressure in a fast-paced environment. ServiceManager Benefits: Work with a reputable and growing transportation company with expansion opportunities. 28 days annual leave, including Public and Bank Holidays. more »