Strong technical proficiency in Windows operating systems, Microsoft Office Suite, Active Directory, and desktop virtualization technologies. Experience with IT service management tools such as ServiceNow, Remedy, or Jira. Solid understanding of networking concepts, TCP/IP protocols, and troubleshooting connectivity issues. Excellent communication skills with the ability to interact effectively more »
SQL Server (SSIS, T-SQL, Stored procedures, Functions, Views, Queries, Datatype conversions, etc.). Experience working with APIs, Postman/SOAPUI tools, MS D365, ServiceNow, Azure Analytics tools, Azure Synapse, Azure BYOD & Data verse, Azure DevOps, Informatica, BI tools, etc. is a big plus. General business skills: Excellent communication to more »
issues. technical experience in administering MFA (Multi-Factor Authentication) technologies across server and client components. manage and monitor Active Directory and Server estate related ServiceNow tickets, and remediations from monitoring and alerting systems. in creating/updating the Server/Client Golden image. in Microsoft 365 services and Endpoint Manager more »
london, south east england, United Kingdom Hybrid / WFH Options
Tech Mahindra
issues. technical experience in administering MFA (Multi-Factor Authentication) technologies across server and client components. manage and monitor Active Directory and Server estate related ServiceNow tickets, and remediations from monitoring and alerting systems. in creating/updating the Server/Client Golden image. in Microsoft 365 services and Endpoint Manager more »
alerts, dashboards, runbooks, etc.) Experience working with Azure DevOps and CI/CD pipeline. Experience working with APIs, Postman/SOAPUI tools, MS D365, ServiceNow, Azure Analytics tools, Azure Data lake, Azure Synapse, Azure BYOD & Data verse, Informatica, BI tools, etc. is a big plus. General business skills: Clear communication more »
globally. Familiarity with Active Directory, PowerShell scripting. Functional understanding of project management principles and their application to infrastructure projects and teams. Working knowledge of ServiceNow and Microsoft office tools products. Proven ability to learn new technologies quickly to a high level of proficiency. Strong problem-solving and troubleshooting skills. Excellent more »
client-oriented with a strong focus on quality and efficiency Ability to adapt 9-hour rotating shift schedule Knowledge of ITIL service desk & tool (ServiceNow, JIRA) Knowledge of air cargo industry an asset Languages: Fluent English (verbal and written); other languages considered an asset Has conceptual knowledge of fundamental theories more »
london (hayes), south east england, United Kingdom
CHAMP Cargosystems
client-oriented with a strong focus on quality and efficiency Ability to adapt 9-hour rotating shift schedule Knowledge of ITIL service desk & tool (ServiceNow, JIRA) Knowledge of air cargo industry an asset Languages: Fluent English (verbal and written); other languages considered an asset Has conceptual knowledge of fundamental theories more »
Chippenham, Wiltshire, United Kingdom Hybrid / WFH Options
Reed Technology
Experience Customer focussed attitude with positive approach Excellent telephone manner, listening and empathy skills Good knowledge of service management toolsets and best practice e.g. ServiceNow and ITIL Proven experience & understanding of IT infrastructure, desktop and business applications Span of technical knowledge to encompass all versions of MS Windows, Basic TCP more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Reed Technology
Experience Customer focussed attitude with positive approach Excellent telephone manner, listening and empathy skills Good knowledge of service management toolsets and best practice e.g. ServiceNow and ITIL Proven experience & understanding of IT infrastructure, desktop and business applications Span of technical knowledge to encompass all versions of MS Windows, Basic TCP more »
to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat, or in person. Make certain that all tickets are acknowledged and responded to in more »
to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat, or in person. Make certain that all tickets are acknowledged and responded to in more »
infrastructure, Azure, web services. Experience of leading problem management, service change or implementation, or project delivery. Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask in a service and project capacity. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident more »
across medium/large organisations Proficiency in MS365, Azure Cloud services, Active Directory, and Microsoft Windows Familiarity with helpdesk ticketing systems (ITSM tools). ServiceNow/Halo experience essential Ideally ITIL and MCSE qualified Strong customer service orientation, good communication, teamwork and interpersonal skills Ability to problem-solve complex hardware more »
Employment Type: Permanent
Salary: £30000 - £35000/annum Hybrid working, Medical
Strong diagnostic skills and a proactive approach to resolving issues. Collaborative team player who supports colleagues. Technical Proficiency: Familiarity with service management toolsets (e.g., ServiceNow) and best practices (ITIL). Proven experience in IT infrastructure, desktop systems, and business applications. Quality and Consistency: Ability to follow processes, policies, procedures, and more »
Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
Jumar Solutions
across medium/large organisations Proficiency in MS365, Azure Cloud services, Active Directory, and Microsoft Windows Familiarity with helpdesk ticketing systems (ITSM tools). ServiceNow/Halo experience essential Ideally ITIL and MCSE qualified Strong customer service orientation, good communication, teamwork and interpersonal skills Ability to problem-solve complex hardware more »
Employment Type: Permanent
Salary: £30000 - £35000/annum Hybrid working, Medical
Letchworth Garden City, Hertfordshire, United Kingdom Hybrid / WFH Options
Willmott Dixon Group
limited supervision. Desirable Criteria · Familiar with ITIL principles · Knowledge of Microsoft 365 and Windows 11 · Previously worked on an IT service desk · Knowledge of ServiceNow ticketing system Additional Information Willmott Dixon embraces diversity in the workplace and will consider flexible and agile working. We are a disability confident employer. Benefits more »
Python, PySpark, R, Scala etc. Experience using SQL, PowerBI, Tableau or similar tools. Preferred: Knowledge and experience of Financial Systems Support (Access Dimensions) or ServiceNow Support and Administration. Strong knowledge of using SQL, PowerBI, Tableau etc. Strong knowledge of using Python, PySpark, R, Scala etc. Experience of supporting IT Applications more »
Senior ServiceNow and ITOM Specialist UK Remote £85,000 - £100,000 Basic Salary Bonus Scheme Pension Scheme Gym Membership Remote Working About the business Would you like to join a leading organisation with a commitment to excellence and innovation? We are looking for a Senior ServiceNow and ITOM Specialist to … join our team and help us deliver exceptional IT services and operational management. The Role The Senior ServiceNow and ITOM Specialist is responsible for designing, developing, and implementing solutions within the ServiceNow platform, particularly focusing on IT Operations Management (ITOM). This role involves collaborating with cross-functional teams to … understand business requirements, define solutions, and ensure the effective delivery and management of IT services. Responsibilities: Design, develop, and implement ITOM solutions using the ServiceNow platform. Collaborate with stakeholders to gather and analyse business requirements for ITOM projects. Configure and customize ServiceNow modules such as Discovery, Service Mapping, Event Management more »
IT Problem Manager Relevant certifications such as ITIL Foundation, ITIL Practitioner, or Certified Problem Manager (CPM) are essential. Experience with ITSM tools such as ServiceNow, Remedy, or HP Service Manager Key Responsibilities: Develop and implement proactive problem management strategies to identify and resolve recurring IT issues. Conduct thorough root cause more »
Employment Type: Permanent
Salary: £65000 - £75000/annum £6k Car allowance + 10-15% bonus
Newbury, Berkshire, United Kingdom Hybrid / WFH Options
Data Careers Ltd
Benefits, (including 13.5% Pension scheme and a wide range of travel and shopping discounts) Key Skills: Build and delivery or End User Devices, (ITIL, ServiceNow, SLA's etc.) (Technical: Windows 10, M365, MEM/Intune, SCCM, Azure AD, Storage, Virtual Desktop, Storage solutions etc.) Why Apply: This is a key more »
Employment Type: Permanent
Salary: £49500/annum Excellent Pension and Benefits
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Data Careers Ltd
Benefits, (including 13.5% Pension scheme and a wide range of travel and shopping discounts) Key Skills: Build and delivery or End User Devices, (ITIL, ServiceNow, SLA's etc.) (Technical: Windows 10, M365, MEM/Intune, SCCM, Azure AD, Storage, Virtual Desktop, Storage solutions etc.) Why Apply: This is a key more »
Employment Type: Permanent
Salary: £49800/annum Excellent Pension and Employee Benefits
controls Experience Required Essential Experience in a customer facing environment A keen interest in IT Beneficial Windows 10, Office 365 Active Directory MS Authenticator ServiceNow VMWare/VDI environment MS Teams Intune Mimecast/Email Archiving Altiris/SCCM PowerShell Scripting Basic understanding of networking and server infrastructure Insight is more »
