controls Experience Required Essential Experience in a customer facing environment A keen interest in IT Beneficial Windows 10, Office 365 Active Directory MS Authenticator ServiceNow VMWare/VDI environment MS Teams Intune Mimecast/Email Archiving Altiris/SCCM PowerShell Scripting Basic understanding of networking and server infrastructure Insight is more »
Enterprise Resource Planning (ERP) eg Oracle Fusion/SAP/SAGE o Customer Relationship Management (CRM) eg Salesforce o IT Service Management (ITSM) eg ServiceNow o Warehouse Management System (WMS) Manhattan Associates o Security Information and Event Management (SIEM) eg Splunk/LogRhythm o Project Management tooling eg Microsoft Project more »
Farnborough, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
great if you had: Awareness of ITIL service management processes and practices Technical knowledge in a Cloud based platform Use of ITSM tools e.g. ServiceNow Microsoft MCP qualified DV Clearance Employment Type: Permanent Location: Farnborough, with some remote working Security Clearance Level: SC Cleared, Must be eligible for DV Internal more »
challenge and improve existing process in a constructive manner by appropriately negotiating and influencing key stakeholders. Desired skills: IT Service Management toolsets (Cherwell, Remedy, ServiceNow etc) Centralised monitoring toolsets (e.g. SolarWinds/Nagios/Icinga/etc) Windows 10 If you are a dynamic leader with a passion for delivering more »
ISO 20000, 27001, 9001 assessment processes Experience with any of the following technologies is preferred (however training is provided where required) Service Management toolsets (ServiceNow/Hornbill/Remedy) Tivoli Integrated Portal/BigFix/SolarWinds/Zabbix A knowledge of Unix, Linux, command line environments, Windows OS, Active Directory more »
around the UK which will be required when necessary. We will look upon your application favourably if you also have knowledge of: MS Intune ServiceNow Windows Autopilot This is an opportunity for a proactive, adaptable, resourceful, problem-solving individual who is happy to embrace and respond positively to change and more »
FDM is a global business and technology consultancy seeking a ServiceNow Platform Architect in London to work for our client within the Finance sector. Our client’s technology teams in the UK work closely with their global businesses to help design and build digital services that allow their millions of … customers around the world, to bank quickly, simply and securely. The cyber team is undergoing transformation and adopting ServiceNow as a strategic platform to digitise processes with the aim of improving colleague experience. The vision is to make ServiceNow the sole engagement platform for users so the client needs a … ServiceNow Platform Architect with extensive knowledge of ServiceNow across multiple products and capabilities. Responsibilities This role requires a strong and hands-on ServiceNow Platform Architect who can provide technical expertise against demands considering the platform’s architecture, capabilities, and best practices. These include the production of good quality technical documentation more »
ServiceNow Systems Administrator - ServiceNow, Javascript - Manchester - Hybrid Up to £60,000 2 days in office per week A Global Insurer is looking for someone to join their Tech & Data Hub in Manchester on a permanent basis to be a ServiceNow Systems Administrator where you will be involved with all ServiceNow … performing installations and testing of updates/new releases. In this role, you will support the business' needs and requirements in relation to the ServiceNow system to ensure administration, configurations, customisations, installations and testing are run smoothly. You will also get involved with supporting ServiceNow discovery tool and developing UI … forms, fields, notifications, workflows and Javascript server/client code. A successful candidate will have experience with: ServiceNow as a System Administrator or a similar position. Implementing ServiceNow processes and functions. Java, Javascript, Web Services, AJAX, XML, Web applications, networks, protocols, and email. Relational Databases. IT service management, service desk more »
Greater London, England, United Kingdom Hybrid / WFH Options
NTT DATA Business Solutions
global IT services provider headquartered in Tokyo, operating in more than 50 countries. We combine global reach with local intimacy to provide premier professional ServiceNow and SAP services, from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As Global Elite … Partner for ServiceNow, we bring an added dimension of expertise and excellence to our suite of services, ensuring comprehensive solutions for our clients' diverse needs. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national … approach needed for success of the project. Duties/Responsibilities: Collaborate with stakeholders to gather requirements and translate them into technical solutions within the ServiceNow platform. Design, develop, and implement ServiceNow applications, modules, and integrations based on business needs. Customise ServiceNow workflows, forms, UI pages, and scripts using JavaScript, HTML more »
london, south east england, United Kingdom Hybrid / WFH Options
NTT DATA Business Solutions
global IT services provider headquartered in Tokyo, operating in more than 50 countries. We combine global reach with local intimacy to provide premier professional ServiceNow and SAP services, from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As Global Elite … Partner for ServiceNow, we bring an added dimension of expertise and excellence to our suite of services, ensuring comprehensive solutions for our clients' diverse needs. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national … approach needed for success of the project. Duties/Responsibilities: Collaborate with stakeholders to gather requirements and translate them into technical solutions within the ServiceNow platform. Design, develop, and implement ServiceNow applications, modules, and integrations based on business needs. Customise ServiceNow workflows, forms, UI pages, and scripts using JavaScript, HTML more »
systems/service statuses. CORE SKILLS - Knowledge of Operating Systems (MS Windows), Active Directory, Laptop support, experience with a Service Desk tool such as ServiceNow, previous IT/1st Line support knowledge, excellent communication skills - both written and verbal. What you'll get in return This position is full-time more »
WAN and Cloud configurations. Knowledge of VMware Virtual server and SAN technologies An IT related degree or qualification. You need experience using Service Desk (ServiceNow) ticketing tool and understand Service Management best practices. You need to be able to effectively communicate and support VIPs, Senior Management and Board members in more »
knowledge and experienced in supporting Apple Mac hardware and software Windows server and desktop Experience with a ticketing system, such as Zendesk, Freshservice and ServiceNow Possess a problem-solving mindset Apple device support certification Excellent customer service skills Outstanding communication skills Microsoft 365 and Google Workspace Our client offers excellent more »
WAN and Cloud configurations. Knowledge of VMware Virtual server and SAN technologies An IT related degree or qualification. You need experience using Service Desk (ServiceNow) ticketing tool and understand Service Management best practices. You need to be able to effectively communicate and support VIPs, Senior Management and Board members in more »
to learn new bespoke systems and applications not worked with in previous roles. - Experience of ISO 20000, 27001, 9001 assessment processes - Service Management toolsets (ServiceNow/Hornbill/Remedy) - A knowledge of Unix, Linux, command line environments, Windows OS, Active Directory - And understanding of Networking, firewalls, network monitoring tools. LA more »
of a critical multi-year programme of work. Focusing on the following areas: Service Management Practices Data Governance/Management Common Service Data model - ServiceNow Adapt ITSM best practice focused on value and solving current business problems. Improve process across the Critical Service value chain (identification methodology, SLA, OLA, UPC more »
Blackburn, Blackburn with Darwen, Lancashire, United Kingdom
Distinct Consultancy
technical issues. Requirements: Proven experience as an IT Support Specialist or similar role. Proficiency in TCP/IP protocols and firewall management. Familiarity with ServiceNow or similar ticketing systems. Strong knowledge of Windows operating systems. Excellent problem-solving skills. Ability to work well in a team environment. Strong communication skills. more »
Platform including Power Apps, Power Automate and Power BI. • Knowledge of SQL queries, reporting, changes and Oracle/SQL Server database administration. • Knowledge of ServiceNow, Jira, Confluence more »
management and proven experience working collaboratively with both technical and non-technical staff. It would be great if you already have… Previous experience of: ServiceNow, MS SQL, Azure Log Analytics, Splunk Understanding of transaction processing systems, preferably with some exposure to electronic point of sale. Experience of financial systems, ideally more »
management and proven experience working collaboratively with both technical and non-technical staff. It would be great if you already have… Previous experience of: ServiceNow, MS SQL, Azure Log Analytics, Splunk Understanding of transaction processing systems, preferably with some exposure to electronic point of sale. Experience of financial systems, ideally more »
both technical and non-technical stakeholders. project management skills, prior experience in incident management, and conducting root cause analysis. experience with ITSM tools (e.g., ServiceNow, Jira). Desirable Skills: management and negotiation skills. of a wide range of technology architectures and operations, including public cloud. in major incident management in more »
applications support. Apple macOS and applications support. Mobile Phone (Android & iOS) and Mobile Device Management. Remotely supporting end users. ITIL processes and ticketing systems (ServiceNow). Microsoft Autopilot deployment, Entra and Intune. VPN, remote/wireless access connectivity configuration and maintenance. FollowMe printing (PrinterLogic, Ysoft\SafeQ) Working in office and more »
ISO 20000, 27001, 9001 assessment processes Experience with any of the following technologies is preferred (however training is provided where required) Service Management toolsets (ServiceNow/Hornbill/Remedy) Tivoli Integrated Portal/BigFix/SolarWinds/Zabbix A knowledge of Unix, Linux, command line environments, Windows OS, Active Directory more »
to influence at senior levels and be an ambassador for the function through interpersonal, written and verbal communications to all levels Experience working within ServiceNow, JIRA and KeyedIn Additional Information Legal & General is a leading financial services organisation, named Britain’s Most Admired Company in 2023, for the second year more »
facilitate knowledge sharing and improve wider team capability. Awareness of ITIL best practice and use of IT service Management tools such as JIRA/ServiceNow to help manage the team's workload. Experience of development and delivery using Agile principles. How to apply If you share our values, we'd more »
