Siam Service Request Lead
- Hiring Organisation
- Capgemini
- Location
- Manchester, United Kingdom
- Employment Type
- Full Time
part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone. Your skills and experience Experience leading Service Request Management, Service Management, or Service Integration within complex multi-supplier IT environments, with accountability for delivering service outcomes … performance metrics, dashboards, and management information, using data-driven insights to identify trends, manage risks, and drive service improvements. Strong leadership, stakeholder management, and communication skills, with the ability to influence suppliers, challenge underperformance, and build effective relationships across technical, operational, and business teams. Excellent analytical, organisational, and problem ...