1 to 25 of 61 Support Analyst Jobs in the UK with Remote Work Options

We pride ourselves on leading for new, innovative and sustainable products and solutions, both for today and for a new era of building. To support our progress, we are currently recruiting for a ServiceDesk Analyst to come and join our team at our Ibstock - Head Office, LE67 6HS … Job Purpose: The ServiceDesk analyst is the "face" of the tech team, they are the first point of contact that all of our customers interact with and our best opportunity to give them a great impression This role focuses on making sure our customers have the best experience of more »

Technical Support Analyst - Hatfield Company Overview: Join a dynamic and forward-thinking organization at the forefront of innovation! Our client, a leading technology-driven company, is seeking a talented and experienced Technical Support Analyst with expertise in Power Automate and SharePoint to join their passionate team. … challenging role that offers career growth and a competitive salary of up to £40,000, then this is the opportunity for you! Position : Technical Support Analyst - Power Automate & SharePoint Salary: Up to £40,000 per annum Responsibilities: As a Technical Support Analyst, you will play a … pivotal role in ensuring the smooth operation of our technical systems. Your responsibilities will include: Providing expert technical support for Power Automate and SharePoint platforms. Troubleshooting and resolving issues related to system functionalities. Collaborating with cross-functional teams to enhance system performance. Offering training and guidance to end-users more »

The Application Support Analyst plays a critical role in supporting our global community of Travel Counsellors with our bespoke technology platform. This platform includes Phenix, MyTC, and its direct ecosystem of integrations. About the Role You will act as a second-line technical support team supporting the … Operational and other Support teams, working in close liaison with the Product, Software Engineering and Platform Engineering teams to ensure the swift and effective resolution of Platform issues. Using our Platform Observability and Support tooling, you will be responsible for proactively identifying challenges with platform performance or stability … to ensure the platform operates within our service levels. The Application Support Analyst aids front-line support and technical teams with internal applications and ensures that only genuine issues with those systems are reported correctly. The purpose of this role is to identify, check and validate any more »

Are you a proven Application Support or 2 nd line support professional, working with ERP systems (ideally Business Central) and/or retail technology? Can collaborate effectively, using a customer centric focus is a fast paced and time critical environment? Do you want a unique challenge with a … great opportunity to really make a difference? If so, the newly created Application Support Analyst role here at Harding+ could be an ideal challenge! About the role: Working as part of the wider Support and Delivery teams at Harding+, you will have strong technical and soft skills.You … will provide a technical bridge and second line support service to end users, dealing with problems, answering service tickets, or delivering IT elements of wider projects all with the objective of supporting the Harding+ business strategy. The focus area for this role is our ERP System (Microsoft Dynamics Business more »

Job Description1st/2nd Line Support Analyst A boutique consulting firm are on the lookout for a proactive and enthusiastic 1st/2nd Line Support Analyst to join their newly formed IT Support function. With two UK offices in Staines and London, you will be … across both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so … manage relationships to ensure the effective resolution of issues.The right candidate will have/be:Minimum of 1-2 years commercial experience in IT Support/1st Line/2nd Line Support role Good experience of working in a Microsoft environment support M365 Exposure to the management more »

Job Description Sysco are currently recruiting for an EUC Support Analyst to join the Technology team on a full time, permanent basis, reporting to the Infrastructure and Field Support Manager. Asa the EUC Support Analyst it is your responsibility to provide both onsite and remote … 2nd line technical support of end user technology throughout Sysco GB. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. We are offering a hybrid working contract with 3-4 days per week in the Ashford or Aylesford office. Flexibility will be required for … travel around the London/South offices and travel expenses will be reimbursed. Key Accountabilities and Responsibilities: Provide both onsite and remote 2nd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk more »

pride themselves on being at the forefront of technology. Reporting to the head of service desk, you will be providing 1st and 2nd line support to all EU and APAC regions. Location: Hammersmith (Hybrid) Salary: up to £35,000 + benefits Your role as support analyst Function … as the primary point of contact and coordinate activities with the engineering teams to provide support. Support Windows 10 and MacOS operating systems Support iOS, Android devices. Deploy software packages via SCCM or JAMF to all devices in conjunction with desktop admin team. Ideally as support analyst 1st and 2nd Line IT support experience, ideally helping users both face to face and remotely. Experience with ITIL or Microsoft Operations Framework (MOF) processes.. Has a working knowledge of Microsoft Active Directory, Microsoft Exchange Server 2016, Office 365 for creating and editing user accounts. Exceptional verbal and more »

JOB TITLE: D365 CRM Support Analyst Type: Permanent Nature: Remote Job Purpose: We are looking for an experienced Microsoft Dynamics CRM Support Analyst with a proven track record in delivering 1st line support. Your primary focus will be to work as part of a technical team. … This position is responsible for providing specialist support on our Dynamics 365 based systems. You will be the first point of escalation, and your key responsibility of this role is to take control of client requests, queries and problems and carry them through to resolution. The position requires solid … of the business and wider technology team. Primary Tasks- * Provide helpdesk services to both our clients and the CRM team * Manage and progress client support calls * Document clearly problem description, each activity and solution in the helpdesk for each case * Perform in-depth analysis of customer issues to determine more »

of Sale (EPoS) and Patient Medication Record (PMR) Prescription and dispensing systems in the independent and corporate pharmacy sectors are seeking a Trainee IT Support Analyst to join their team. You will receive an excellent base salary of £23,700 plus overtime (average £2,000) with a salary … work. You will be joining a company who offer training and a genuine career path with an additional benefits package. As the Trainee IT Support Analystyou will: Be the main contact via telephone to support and assist pharmacy dispensers with IT problem resolution.Provide telephone support to the … and progress them quickly and efficiently. Document issues/problems and raise to the 2nd line team. We are looking for a Trainee IT Support Analyst with: Good general IT skills. Problem-solving attitude and aptitude. Good communication skills both written and verbal. Good problem-solving skills. Ability more »

industry with over ten years of experience in providing top-tier care to veterinary and animal health customers who is looking for an Operation Support Analyst to join their Bristol office on a permanent basis . They collaborate with over 3,000 practices both in the UK and … marketing, and business intelligence to develop customised health care plans. Their mission is to enhance the health and wellbeing of pets worldwide. You will support their business systems, providing both technical and operational assistance to customers, field teams, and operational staff. The role involves acting as a technical point more »

D365 F&O Support Analyst – Dynamics 365 F&O, D365 F&O, Dynamics AX2012, D365FO Support, D365 FO Support, Dynamics AX Support Analyst, D365 Support, AX Support, AX Support Analyst, Finance, AX2009, Azure DevOps, SQL, Service Now, D365 Analyst, Support Analyst, AX 2009, AX2012, Finance Systems Support – Permanent – London - Hybrid - £45,000 plus package Our leading global end user client are actively looking for a D365 F&O Support Analyst, with a background in finance, to join their existing support team. This … skills Positive, ‘can-do’ attitude and a problem-solving approach Team player, able to communicate with peers and escalate where appropriate Main Responsibilities: Provide support to the growing finance system user base via the Service Now platform Respond to users’ functional support requirements Process finance system user onboarding more »

US Law Firm based in the heart of the City, is looking to hire a new IT Support Analyst to work directly with the Regional IT Manager where you will have the opportunity to grow and develop your career. Salary is £45,000+ Offices a stone’s throw … from Liverpool Street and Fenchurch Street This IT Support Analyst position is a fantastic opportunity for someone who is bright, team-playing and with around 6/12+ months’ IT experience, looking to move to a fantastic US law firm. In this role you be working directly with … the Regional IT Manager to oversee and coordinate 1st & 2nd line IT support for both the office workers and the home workers. With the London office only being small deskside support will be a key part to this role, being keen and enthusiastic to offer the support more »

SAP Support Analyst Here at Saint Gobain Digital we are looking for several SAP Support Analysts to join our Digital & IT team in East Leake, Loughborough. These are permanent roles working 36.25hrs per week Monday to Friday. We have a hybrid working policy. The purpose of the … role is to provide specialist system support to customers using SAP/ERP applications, giving advice, system guidance, support services, proactive/reactive maintenance, and fault resolution. The SAP Support Analyst will also work in a Business Analyst capacity to translate customer/business needs … customers and suppliers. Review and approve documentation that is produced for new and upgraded systems covering the design, development, testing implementation and post-live support phases. Own and resolve SAP specific issues and incidents within defined resolution SLAs, ensuring that effective communication with customers and suppliers is maintained throughout more »

1st/2nd Line Support Analyst A boutique consulting firm are on the lookout for a proactive and enthusiastic 1st/2nd Line Support Analyst to join their newly formed IT Support function. With two UK offices in Staines and London, you will be splitting … across both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so … relationships to ensure the effective resolution of issues. The right candidate will have/be: Minimum of 1-2 years commercial experience in IT Support/1st Line/2nd Line Support role Good experience of working in a Microsoft environment support M365 Exposure to the management more »

Job Description Sysco are currently recruiting for an EUC Support Analyst to join the Technology team on a full time, permanent basis, reporting to the Infrastructure and Field Support Manager. Asa the EUC Support Analyst it is your responsibility to provide both onsite and remote … 2nd line technical support of end user technology throughout Sysco GB. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. We are offering a hybrid working contract with 3-4 days per week in the Ashford or Aylesford office. Flexibility will be required for … travel around the London/South offices and travel expenses will be reimbursed. Key Accountabilities and Responsibilities: Provide both onsite and remote 2nd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk more »

Maximo Support Analyst We have an excellent opportunity for a highly motivated and skilled Maximo Support Analyst to join us on a remote working basis for an initial period of 6 months to support a Maximo Upgrade project (7.6 to MAS8 environment). You’ll … be an experienced Maximo Support specialist and will provide 2nd line support for a Maximo 7.6 environment, undertake application configuration and testing, data loading, release management and stakeholder management. If you are enthusiastic, willing to always learn and looking for a challenging but rewarding position where you work more »

Infrastructure Support Analyst – York (outskirts – hybrid/remote) #TeamCandour have been retained to source an additional Infrastructure Support Analyst to join the burgeoning team of a thriving Microsoft Gold Partner based on the outskirts of York working on a hybrid/remote basis. One of favourite … the recent project work they’ve won. Curious? Then read on….. So firstly the key technical skills: · Demonstrable experience in an IT infrastructure support or similar role. · Microsoft products (Windows, SCCM, O365, Intune, Azure, SQL) · VMWare (vCenter, ESX, Horizon) · Storage management and administration · Experience of configuring and troubleshooting … occur. · Implement IT equipment and services, working with various teams within the organization. · Create, maintain and improve technical documentation. · Provide day-to-day IT support to the business were required. · Completing administrative tasks, acknowledging events, checking security logs, logging, and progressing change requests. If you’re looking to find more »

Technical Support Engineer/Desktop Support Analyst x 2 - Warrington/Hybrid - Immediate Start! Salary: £28,000 - £34,000 + Hybrid + Good Benefits Package A leading organisation with offices throughout the globe requires 2nd Line IT Support Engineers/Desktop Support Analysts to join … its growing support function. This is an excellent opportunity to join a collaborative and close-knit IT team that are spread across the UK, where you will enjoy a great working environment, strong learning culture and have the opportunity to become a key part of a supportive and collaborative … Office 365. Strong knowledge of PC hardware coupled with the ability to set up, configure, and rebuild workstations. Experience of providing onsite/remote support, prepping and installing equipment for new starters, software and hardware installs and troubleshooting network issues and patching Excellent customer relationship, communications and interpersonal skills more »

At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge … colleagues, where openness is encouraged and a can-do attitude is the norm. Job Description We are seeking a highly skilled and motivated Application Support Analyst to join our dynamic global team. The successful candidate will be responsible for providing Level2 technical support and troubleshooting assistance to … and more. This role requires strong analytical skills, excellent communication abilities, and a proactive approach to problem-solving. Key responsibilities: Provide second-level technical support of business-critical applications to internal customers and end-users Triaging, prioritising and resolving issues promptly and effectively to minimize downtime and disruptions. End more »

legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation. Our client is seeking a Service Desk 2nd Line Support Analyst who will report into the Service Delivery Manager. The IT Operations team is friendly and includes Service Delivery Management (incl. Service Desk … Management, and firm-wide users from the UK, Europe, and Asia. Key Responsibilities: Provide 1st and 2nd Line remote and desktop support. Onsite IT support within the Leeds office. Onsite leadership with Incident Management. Monitor the call queues and ensure that all targeted Service Levels are met. As needed … Work with Service Management to help identify and resolve underlying problems and trends. Administrating the Audio/Video & Video Conferencing systems. Provide ad-hoc support for key business users. Complete all activities in line with best practice ITIL standards. Requirements: Experience of working on an IT Service Desk. Experience more »

A fantastic opportunity has arisen for a Front Office Application Support Analyst to join a leading hedge fund on a permanent basis. The ideal candidate will come from an asset management or investment banking background. Key Skills: Strong SQL, .Net and multi-asset experience. Experience working in the more »

reciprocating engine business. About the role: Working with the IT Helpdesk team you will be first on hand to provide 1st and 2nd line support to users within the Clarke Energy Group. You will be providing an efficient and reliable service, resolving issues in a timely manner and keeping … directly through our website or contact charlotte.kitto@clarke-energy.com Role & Responsibilities: The main focus of this role is to provide 1st and 2nd line support to users, alongside taking responsibility for allocated tasks and assisting other IT team members as required. Some of the key responsibilities are listed below … Provide a high quality 1st and 2nd line support service , resolving issues in a timely manner and keeping users fully informed at all times. • Undertake - PC/laptop builds and rebuilds. - audits to check that the Acceptable Usage Policy is not being breached. - general asset maintenance (disk defrags, clean more »

What if you could be the key to seamless tech support and innovation? What if you could be the IT Specialist were looking for? What if you were our Technical Support Analyst? At the IET, making our world a better place starts by creating a better place … also making significant investments in our people, including providing a modern, vibrant workplace and embracing hybrid working. What youll be doing As the Technical Support Analyst, you will deliver skilled and professional desktop technical support to IET staff and affiliates at the Stevenage Head Office and remote … maintain system and service uptime. The role also involves keeping accurate records of service desk activities and providing excellent customer service. Additionally, you'll support ongoing IT projects and contribute to new developments (Incident and Problem Management). What we hope you can bring to the role You will more »

IT Service Desk Analyst I have a really exciting opportunity with a company who are looking for an IT Service Desk Analyst. The company are leaders in their field and use cutting edge technologies, which you will support and gain exposure too, making this an excellent position for … any analyst looking to learn new skills. The team prides itself on delivering a first-class service to the global user base, and the IT Service Desk Analyst will support senior stakeholders to ensure the IT systems are running effectively and efficiently. You will receive two weeks … of paid training where you are taught how to support the company's cutting edge technologies, as well as training on soft skills to ensure a white-glove service is delivered. Desirable Skills Windows 7/11 and Office 365 (desirable but not essential) Experience working within a professional more »

Calling for Microsoft Teams, Cloud Security and Identity and Access Management. We are currently looking to add an additional permanent Onsite Managed Services IT Analyst to our rapidly growing Managed Services team in Edinburgh on a full-time basis. From desktop support to server and cloud projects, the … value a sense of ownership, encouraging individuals to lead initiatives that drive efficiency improvements and contribute to service enhancements. The Role of an IT Support Analyst: Resolving support requests directly from a specific managed service client, using existing skills and knowledge where appropriate and using relevant support … Microsoft and other vendors What We Are Looking For: Minimum of 3 – 5 years of hands-on technical experience within a network or IT support role, preferably within Finance sector or MSP Experience with Active Directory, SCCM, Intune, Networking troubleshooting skills (Cisco Meraki) including switch, Firewalls & Wi-Fi config more »