101 to 125 of 233 Support Analyst Jobs in the UK

IT Support Analyst Up to £35,000 On-site near Salisbury (with occasional remote working) What You'll Do: Provide top-notch IT support to users, ensuring seamless access to IT services. Manage incoming calls and online requests, logging them in our Service Management tool, Halo. Resolve … step of the way. Utilize troubleshooting and fault diagnosis skills to achieve 'first call fix' resolutions; escalate complex issues to our expert 2nd line support teams as needed. Follow and promote IT Service Management processes, guiding colleagues on optimal interactions with the IT Service Desk. Collaborate with other IT … Support Analysts and offer support and guidance within the IT department. Deliver on-site support as needed in various regions. Educate users on IT policies and procedures, ensuring compliance, especially in IT Security. Assist the IT Service Desk Lead with preparing management information and reports. Handle software more »

Calling for Microsoft Teams, Cloud Security and Identity and Access Management. We are currently looking to add an additional permanent Onsite Managed Services IT Analyst to our rapidly growing Managed Services team in Edinburgh on a full-time basis. From desktop support to server and cloud projects, the … value a sense of ownership, encouraging individuals to lead initiatives that drive efficiency improvements and contribute to service enhancements. The Role of an IT Support Analyst: Resolving support requests directly from a specific managed service client, using existing skills and knowledge where appropriate and using relevant support … Microsoft and other vendors What We Are Looking For: Minimum of 3 - 5 years of hands-on technical experience within a network or IT support role, preferably within Finance sector or MSP Experience with Active Directory, SCCM, Intune, Networking troubleshooting skills (Cisco Meraki) including switch, Firewalls & Wi-Fi config more »

Application Support Analyst - Liverpool/Hybrid - £38,205 - £44,264. We are working with our Liverpool based client, an organisation of international repute with a unique user base of over 30,000. They are looking for an Application Support Analyst to join their Identity Access Management … playing a key role in implementing, develop, managing and maintaining industry related systems, with primary focus on their new IAM platform, SailPoint. The Application Support Analyst will work within a multi-disciplined team within the IT Services, with responsibility for developing and maintaining systems, primarily focusing on the … new Identity Access Management system. As well as proven experience working within Application Support, you will also have experience working with Active Directory and PowerShell. This organisation value learning and development and with this role you get the fantastic opportunity of being training on the SailPoint system, which is more »

1st Line Support Analyst Location: Aberdeen Belcan is hiring 1st Line Support Analyst, this opportunity is important to the client's growth strategy of providing high quality engineering and project services to their clients. As an experienced IT Support Engineer, you will be providing technical … support; answering support queries either onsite/phone/email and support users by providing necessary training and advice. What will you do in this position? As part of this job opportunity, you will maintain a high degree of customer service for all support queries and … software related problems and maintain a log of problems detected. Should be involved in allocation of more complex service issues to the relevant IT Support member and arrange for external technical support where problems are not resolved in house. Make sure all SLA's are met and maintain more »

1st Line Support Analyst Location: Aberdeen Belcan is hiring 1st Line Support Analyst, this opportunity is important to the client's growth strategy of providing high quality engineering and project services to their clients. As an experienced IT Support Engineer, you will be providing technical … support; answering support queries either onsite/phone/email and support users by providing necessary training and advice. What will you do in this position? As part of this job opportunity, you will maintain a high degree of customer service for all support queries and … software related problems and maintain a log of problems detected. Should be involved in allocation of more complex service issues to the relevant IT Support member and arrange for external technical support where problems are not resolved in house. Make sure all SLA's are met and maintain more »

PLEASE NOTE THIS ROLE SITS WITHIN IR35***PLEASE NOTE THIS ROLE SITS WITHIN IR35*** Application Support Specialist/App Support Analyst A fantastic opportunity has arisen for a Application Support Specialist/App Support Analyst to join our London based firm on initial … month contract. Application Support Specialist/App Support Analyst Summary: * Gain an in depth understanding of a bespoke Valuations platform to provide support to the Business. * Installing, configure, maintain, update and support the key business applications in use. * Providing a high level of customer service … and support to all system users which includes as part of a team owning and efficiently managing all incidents escalated to them, liaison with 3rd line teams (Infrastructure and Development) and/or external parties, ensuring resolution. * Testing of new and existing systems is required to ensure application integrity more »

with an established and growing company, were delighted to share a newly created opportunity to join the Sword team in the role of Applications Support Analyst. We are expanding our team and searching for passionate Applications Support Analyst. As a member of our team, you will have the … opportunity to support and oversee a diverse portfolio of Oil and Gas business applications and systems, ensuring the smooth running of various essential business processes. Location, Aberdeen UK, onsite. Requirements Here's what the role will look like Service Requests Take ownership of service requests, and create personal service … cause and resolve Applying fixes and upgrades as required, working with third party suppliers as necessary, Executing small projects to make improvements and provide support for larger projects as required, Managing application configuration, user accounts, licenses and data to ensure maintain strong security, reliability, sustainability and cost effectiveness. Experience more »

an ITIL framework supporting and managing change of our Enterprise IT infrastructure and our IT assets accordingly. We are seeking to employ an IT Support Analyst who will provide on-site IT services at Bigham's London office (remote IT support cover for Quarry Wells when required … calls, logged calls & emails via our cloud-based ticketing system. The role-holder will also be a key member in delivering this great IT support service to Bighams & ByRuby. You will be a key resource in supporting the team with the management of our 500 Microsoft 365 In-Tune … connected devices which include laptops, desktops, mobile phones and tablets. Our aim is to provide world class IT Service and support for the business and you, and the team will enable this. You will also be responsible for reducing logged calls via problem management. You will need to identify more »

Elevation Recruitment group are pleased to be exclusively supporting one of our key clients in the recruitment of a Lead Application Support Analyst. * Predominantly site-based role in Sheffield * Are you a dynamic and driven individual with a passion for technology and problem-solving? We're on the lookout … for an exceptional Lead Application Support Analyst to become an integral part of our clients team. In this role, you'll have the exciting opportunity to provide first class software support to the business ERP/back-office systems and various integrated applications. Additionally, you'll take … scoping, designing, and implementing changes to application configurations, ensuring seamless alignment with business objectives. This role will allow you as the successful Lead Application Support Analyst to dive into the role with confidence! My client will offer full training on their supported business applications, empowering you to excel more »

an established and growing company, were delighted to share a newly created opportunity to join the Sword team in the role of Maximo Application Support Analyst. Requirements At Sword, we are proud of cultivating a respectful workplace that values the contribution of all our people, whatever their background or … can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments. more »

together to provide the best possible service to our schools! A day in the life of a CSA at Arbor.. Providing excellent first line support to resolve customer queries via incoming calls, webchat and emails. Identifying any risk and relaying the information to relevant teams, working well internally. Ensuring … about us and the role as well as us learning more about your search and experience. Our 1st stage interview takes place with 2 Support Team Leads online - we use Google Meet for the majority of our video interviews. This will be 1 hour 30 minuteslong , covering competency and … we'll send you a document to help prepare. Our 2nd and final stage interview will be a video callwith Emily Dowse(Head of Support) which would be a culture fit style interviewand will focus around our values and mission as all Arbor employees are very much aligned to more »

Applications Support Analyst - Aberdeen We have an excellent opportunity for a highly motivated and skilled Applications Support Analyst to join our team in Aberdeen . As Applications Support Analyst you will deliver support and maintenance for the application portfolio operations and projects, ensuring … maintained in line with product roadmaps and business requirements. If you are a team player, possess excellent communication skills and have undertaken previous Application Support roles we’d love to hear from you. What you’ll do Provide level 1 and level 2 application support and maintenance services … Installation, configuration, administration, support, maintenance and troubleshooting of application portfolio Engagement with 3rd party vendors as part of support and maintenance activities Provide support for onshore and offshore business applications Related hardware accessory (e.g. licence dongles) support and asset management Ensure timely and accurate testing of more »

D365 Senior Support Analyst Hybrid/Birmingham Salary - £45,000 - £50,000 per annum D365 Senior Support Analyst required work alongside other members of the support team to ensure customers get the agreed level of service and will be expected to work independently and assist … with case escalations where appropriate. You will play a key role in D365 and Power Platform solution support and participate in every aspect of the D365 and Power Platform solution support from: triage of large case numbers from multiple customers, resolving customer cases, recognising change requests, managing customer … escalations and environment/release management. Key Requirements: Can resolve D365 Support cases, provide root cause analysis and create a customer document that outlines the root cause as well as the steps taken to resolve the issue. Provide in-depth knowledge of the D365 CE application and evaluate the more »

Bilingual German speaking Technology Support Analyst - Leading UK Retail & Commercial Bank Location: Leeds or Edinburgh Contract Type: Contract (permanent afterwards) Day rate: £185 per day Join one of the UK's biggest retail & commercial banks Provide critical IT support for a leading financial institution Demonstrate your excellent … across the business at all levels Our client, a leading retail and commercial bank in the UK, is seeking a fluent German speaking Technology Support Analyst to join their team in Leeds or Edinburgh on a contract basis, which will then switch permanently afterwards. Position Overview The Technology … Support Analyst will play a crucial role in providing critical IT support to the bank's business areas, ensuring minimal disruption to their services by effectively managing and resolving technology issues. Responsibilities Handle critical issues and complaints in a fair and objective manner Collaborate closely with colleagues more »

Job summary We are seeking an enthusiastic Digital Support Analyst to support and assist in the delivery of a variety of digital products and services across the organisation here at Cumbria Health on Call. We are looking for a candidate who possesses excellent IT and customer service … the job Cumbria Healths vision is to ensure that technology is intrinsic to healthcare in an out-of-hospital setting. The role of Digital Support Analyst is to support and assist in the delivery of a variety of digital products and services across the organisation. The post … this includes access to clinical and non-clinical applications 2. Provide technical administration services to the key systems within the organisation. 3. Provide user support to Cumbria Health staff, this will require work during the services operation i.e. evenings and weekends 4. Work closely with Digital Development Manager on more »

Application Support Analyst - London - £70,000 - £80,000 Harrington Starr have just partnered with a leading International Brokerage who have an exciting new opportunity for an Application Support Analyst to join their Finance Support function. They are looking for a support professional with good more »

Technical Support Analyst 5 days a week - Wolverhampton Competitive Salary with bonus We are currently looking for an experienced Technical Support Analyst to help provide technical support across an entire IT estate, for a company that are morally green and looking to make an impact … with other IT teams, such as infrastructure, business applications and the data team to resolve complex technical issues and ensure smooth delivery. Document all support activities, including incident details, troubleshooting steps, and resolutions, in the ticketing system Contribute to the development and maintenance of knowledge base articles and support … have experience in the below; 3+ years as 3rd Line/Infrastructure Engineering. 3 years’ significant experience in a 2nd or 3rd line technical support role. Significant experience of working with Windows, macOS and Android, Microsoft Intune, Azure and O365. Proficiency in troubleshooting hardware, software, and network issues. Excellent more »

Business Application Support Analyst Location: Home/City of London Department: Business Application Support and Service Desk About the Role: Join a dynamic team as a Business Application Support Analyst, providing crucial 1st and 2nd line support for various application systems. You'll manage … change requests and be integral to strategic growth and acquisition application integrations. Key Responsibilities: Provide 1st and 2nd line support for selected applications. Manage application support activities: maintenance, administration, testing, and QA. Own the triage process for incidents/problems/change requests. Troubleshoot and resolve application issues more »

Application Support Analyst - Insurance, hybrid or fully remote, competitive salary, bonus & benefits KEY SKILLS: Application support experience within the insurance sector Strong communication skills Expertise in finding solutions to complex issues THE ROLE: The Application Support Analyst will act as the 1st line of support … and physical level. You will also implement IT fixes and solutions. THE CANDIDATE: The successful candidate will have 2+ years experience in a application support role with exposure to Acturis. You will have Config/Document build/Workflow experience of Acturis, ability to quickly learn other systems/ more »

IT Support Analyst Guildford - 100% Onsite - Please do not apply if you aren't able to work onsite 5 days a week Our client is looking for an experienced IT support analyst with a background in working in professional services to provide support for their more »

Application Support Analyst – COBOL Location: Hybrid, London/Birmingham Salary range £35,000 - £48,000 dependant on experience Role: My client, a global Fintech organisation is looking for a skilled Support Analyst to join their team. You will ensure all Incidents and Service requests logged and more »

1st Line/Application Support Analyst - Manchester - £38K Here at Venchr, we are looking for an Application Support Analyst who will be a key member of our client's Operations Team, you'll provide crucial first-class application support, directly contributing to maintaining uninterrupted service … for their users. In this role, you'll be the main point of contact for their support operations, handling incoming requests and providing first-line support for their apps, websites, and CMS. You'll communicate directly with clients via email and phone to resolve issues, ensuring compliance with … our SLA for timely support. Additionally, you'll manage the flow of support tickets, including escalation, and maintain ongoing communication about the status of these issues with clients. Your responsibilities will also include working closely with the Product Team to log enhancement requests and with the customer success team more »

1st/2nd Line Support Analyst x 3 - All Levels - MPS - New Roles! £25,000 - £38,000 + Excellent Benefits A high-profile organisation - recognised as the leader in its field - requires a number of 1st/2nd Line Support Analysts due to continued growth. Suitable candidates … of working with an MPS environment Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. more »

Position Title: Technical Support Analyst Location: Virtual, United Kingdom Employment Type: Full-Time Onsite, Remote or Hybrid: Remote Department: Product Support Travel: Minimal (Up to 5%) COMPANY SUMMARY: Here at Aprimo, our mission is to empower the marketing organizations of today to build the brands of tomorrow. … issues to ensure the customer remains satisfied Act as customer advocate to Product Management and Development Gain and maintain current knowledge of Aprimo’s Support Policies and Procedures Contribute to the advancement of Team Aprimo’s goals Contribute to the improvement and development of Knowledge documentation Prepare for scheduled … with client-server or web-based applications Familiarity with REST and JSON Knowledge of HTML Routing concepts External customer-facing experience in a software support environment APRIMO CULTURE & WHY YOU’LL LOVE WORKING HERE: Aprimo offers a forward-thinking, progressive and employee-first culture that is based in both more »

Software Support Analyst x 3 - All Levels - Swindon - New £25,000 - £36,000+ Bonus + Benefits A leading organisation in the Swindon area requires a number of IT/Application Support Analysts to join its growing support function. Suitable candidates will have the following: Strong communication more »