3rd line IT SupportAnalyst required for large organisation in Somerset Troubleshooting at 3rd Line Project co-ordinaton Circa £31-33k plus 30 days holiday WeDoData have partnered with with a great further education college in Somerset who are looking for an IT SupportAnalyst … d be joining a team who take the lead in server administration, and the design, project management and the delivery of advanced IT technical support across the college group. As a 3rd line technician you'll be involved in troubleshooting some of the more advanced IT support issues more »
Job DescriptionFinance Systems SupportAnalyst – Aderant£55-75k + packageHybrid working in London (2-3 days in office)Our client, a leading international law firm, are looking for a Finance Systems SupportAnalyst to come and join their Global Compliance team. The team supports the … firm’s business and professional services business.You will be assisting with the maintenance, management, support and enhancement of all aspects of the firms' finance applications. Specifically they use Aderant Expert (AdEx) and BigHand.Key ResponsibilitiesProvide technical support for financial systemsConduct periodic financial systems reviews and identify improvementsPerform ad-hoc more »
Job DescriptionElevation Recruitment group are pleased to be exclusively supporting one of our key clients in the recruitment of a Lead Application Support Analyst.*Predominantly site-based role in Sheffield**Salary up to £45,000*Are you a dynamic and driven individual with a passion for technology and problem … solving? We're on the lookout for an exceptional Lead Application SupportAnalyst to become an integral part of our clients team. In this role, you'll have the exciting opportunity to provide first class software support to the business ERP/back-office systems and various … in scoping, designing, and implementing changes to application configurations, ensuring seamless alignment with business objectives.This role will allow you as the successful Lead Application SupportAnalyst to dive into the role with confidence! My client will offer full training on their supported business applications, empowering you to excel more »
Warrington, England, United Kingdom Hybrid / WFH Options
RedRock Consulting
Job Description2nd Line IT Support Engineer/Desktop SupportAnalyst x 2 - Warrington/Hybrid - Immediate Start!Salary: £28,000 - £35,000 + Hybrid + Good Benefits PackageA leading organisation with offices throughout the globe requires 2nd Line IT Support Engineers/Desktop Support Analysts … to join its growing support function. This is an excellent opportunity to join a collaborative and close-knit IT team that are spread across the UK, where you will enjoy a great working environment, strong learning culture and have the opportunity to become a key part of a supportive … Suite and Office 365.Strong knowledge of PC hardware coupled with the ability to set up, configure, and rebuild workstations.Experience of providing onsite/remote support, prepping and installing equipment for new starters, software and hardware installs and troubleshooting network issues and patchingExcellent customer relationship, communications and interpersonal skills with more »
Job DescriptionHelpdesk SupportAnalyst needed for this Brentwood based FinTech. This role is ideal for someone who thrives in a supportive and fast-paced environment and is committed to providing exceptional customer service.Key Responsibilities:first-level contact and problem resolution for all users with software and application problems.as … many user-reported problems as expertise permits using available tools and following procedures and policies for the handling of support cases.unresolved calls to appropriate support team member.incident resolutions and maintain logs of the issues handled or escalated.with vendor support contacts to resolve technical issues within the desktop … and effectiveness of the help desk.The right person will have a good mix of:minimum of 2 years' experience in a helpdesk or technical support role.track record in supporting customers/clients effectively.problem-solving skills and a strong customer-oriented focus.proactive approach to preventing and resolving issues.communication and interpersonal more »
Birmingham, England, United Kingdom Hybrid / WFH Options
InterQuest Financial Markets
We are currently recruiting for a Technical SupportAnalyst based in Birmingham who will focus on our client's workplace enhancement platform, understanding user queries, performing root cause analysis to triage and classify reported issues which could be software or hardware related. You will need an analytical mindset … technical knowledge across both software and hardware platforms. Location: Birmingham Length: Permanent, full-time Environment: 50% hybrid working Responsibilities: Performs appropriate triage activities to support response within service level agreements. Ensures timely and accurate updates to support tickets. Responsible for ensuring any issues or concerns with support service levels are escalated in a timely manner to enable action and resolution. Provide feedback to update, maintain and create relevant support guidelines and knowledge base, processes and procedures which contribute to improving the customer experience and reducing support related issues. Responsible for not just maintaining but more »
Job DescriptionSenior Application SupportAnalyst - Commodity Trading - London - up to £700/day outside ir35Cititec has partnered with a global Commodity trading firm who are at the forefront of modern technology and are now looking for a Senior Application Support Specialist to join their growing support … a key role in supporting a range of in-house and vendor-based applications and to be able to help users with hands-on support issues.This will be a heavily desk-facing role. Other responsibilities will include testing changes to ETRM configuration and working with technology teams on exciting … of the trade lifecycle and supporting C/ETRM sstemsExperience with SQL is essentialC# or Python and AWS knowledge is a plusProviding fundamental data support and data qualityChange management experience is also requiredFixing bugs and making small enhancements more »
Job DescriptionTechnology Support Analyst6 month contract and German speaking is essentialWe are a worldwide professional services and are looking for a Technology SupportAnalyst to join our team.Basic IT systems experienceSystem specific training provided6 month contact, with potential to turn permanent if successful after the 6 monthsGerman more »
IT Application SupportAnalyst Location: London City Centre Salary up to £90,000 Harrington Starr is partnering with the fastest growing Fintech businesses based out of London pioneering the digital currency transformation space! We offer the broadest reaching crypto trading platform, connecting in real time to global exchanges … the digital banking ecosystem paving massive exposure and opportunity. Reporting into the Head of Product your duties will be the following: Provide seamless customer support by investigating, trouble shooting and resolving customer issues. Express ownership through solutions and recommendations to help benefit the customer. Express strong stakeholder management with … s product and service improvements issues. Gather customer requirements and articulate appropriate technical and non-technical solutions. Proactively create and drive impactful changes across support workflows, policies and tools Assist with customer onboarding and continued success of the customer relationship. What we are seeking in candidates: · Background in financial more »
Job DescriptionJunior/Graduate IT SupportAnalyst x 3 - Swindon - New - Training & Progression£25k - £28k + Bonus + BenefitsA leading organisation in the Swindon area requires a number of junior/graduate IT Support Analysts to joins it growing support function. Suitable candidates will have the more »
Job DescriptionIT SupportAnalyst x 3 - All Levels - SQL/Linux - Swindon - New£25,000 - £38,000+ Bonus + BenefitsA leading organisation in the Swindon area requires a number of IT/Application Support Analysts to join its growing support function. Suitable candidates will have the more »
Leeds, England, United Kingdom Hybrid / WFH Options
ReCulture
full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation.Our client is seeking a Service Desk 2nd Line SupportAnalyst who will report into the Service Delivery Manager. The IT Operations team is friendly and includes Service Delivery Management (incl. Service Desk … Solutions, Project Management, and firm-wide users from the UK, Europe, and Asia.Key Responsibilities:Provide 1st and 2nd Line remote and desktop support.Onsite IT support within the Leeds office.Onsite leadership with Incident Management.Monitor the call queues and ensure that all targeted Service Levels are met.As needed, work with other … knowledge base articles.Work with Service Management to help identify and resolve underlying problems and trends.Administrating the Audio/Video & Video Conferencing systems.Provide ad-hoc support for key business users.Complete all activities in line with best practice ITIL standards.Requirements:Experience of working on an IT Service Desk.Experience of providing 2nd more »
Job DescriptionSoftware SupportAnalyst x 3 - All Levels - Swindon - New£25,000 - £36,000+ Bonus + BenefitsA leading organisation in the Swindon area requires a number of IT/Application Support Analysts to join its growing support function. Suitable candidates will have the following:Strong communication more »
I am on the lookout for a driven, motivated, and ambitious IT SupportAnalyst on behalf of one of our clients based in Glasgow City Centre who wants to work 37.5 hours per week in role where you will learn in abundance in exchange for a salary up more »
and project incubation. Our ventures, characterised by innovation and forward-thinking, are united in transforming the digital domain.Role Overview:We are seeking an IT SupportAnalyst to join our Blockspace team in London, focusing on enhancing our IT infrastructure. This position will report directly to the Chief Technology … s website or web hosting platform.•\tEfficiency Improvements: Identifying basic technical projects and proactively presenting ideas that could improve efficiencies within the organisation.•\tInnovation Support: Assisting the CTO in the continued research, testing, and deployment of cutting-edge applications to enhance organisational effectiveness.•\tTechnical Updates: Updating the CTO on … the status of outstanding tickets, tasks, or priority technical projects.Qualifications & Experience:•\t2-3 years of experience in an IT services or support role•\tCandidates must hold at least an HND in IT, Computing, Computer Science, or a related technical discipline. This requirement may be substituted by possessing an equivalent more »
FRENCH SELECTION (FS) French speaking System supportanalyst Location: Folkestone Salary: Competitive Ref:4201FT To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference:4201FT The company: An exciting opportunity to work with a well-established service provider with more »
Job DescriptionFinance Systems Analyst - £70k - London/HybridA fantastic opportunity has arisen for a Finance Systems Analyst to join our London based global law firm on a permanent basis.Provide high quality and expert financial systems support to our global user communityManage 3E support calls in a … and practice management system (or similar) is necessary.Willingness to learn new systems and underlying technologies (e.g. SQL and reporting concepts) to problem solve.Finance Systems Analyst - £70k - London/Hybrid more »
Job DescriptionRole: Desktop Support AnalystLocation: Central London – fully office-basedSalary: £35,000-40,000, with additional benefitsJob Role: Providing IT Support to all offices; 1st Line SupportWe have a great opportunity with a family office business to join their IT team and provide desktop support to all … their users and properties. You’ll be part of a small IT team, so will have the opportunity to expand on your IT support and networking knowledge. Job description:Microsoft Office & Windows Desktop support – provide user advice, assistance and guidance on common desktop applications and respond to and … resolve any issues.Support for internet services and associated Wi-Fi networks.Hardware specifications, equipment testing and procurement.Managing hardware warranty and support calls.PC and printer troubleshooting.Configuration and deployment of desktops/laptops to end users.Setting up and managing user profiles, including new starters & leavers.Liaising with ISPs & testing internet connections.Configuring and managing more »
An interesting new opportunity has arisen at a leading law firm for an IT support Analyst. This is a 6-month contract based in the London office. Working as part of the IT team, the main purpose of this role will be to resolve 1st and 2nd line support … Setting up technical resources in meeting rooms. Imaging laptops. Assisting with the printer system. Maintaining mobile devices and laptops. Resolving 1st and 2nd line support queries. Taking responsibility for the administration of firewall and antivirus solutions. Managing user configuration within various systems. Creating and maintaining service desk documentation. Carrying … network infrastructure. Liaising with vendors in relation to IT or telecoms supplies. Carrying out inductions for new starters. Main experience and skills required: IT support within a professional services environment. iManage Work 10. Good troubleshooting and analytical skills. Knowledge of Windows 10 and Microsoft Office 365. Understanding of PC more »
Job DescriptionIT Application Support AnalystLocation: London City CentreSalary up to £90,000Harrington Starr is partnering with the fastest growing Fintech businesses based out of London pioneering the digital currency transformation space!We offer the broadest reaching crypto trading platform, connecting in real time to global exchanges with the benefit … in the digital banking ecosystem paving massive exposure and opportunity.Reporting into the Head of Product your duties will be the following:Provide seamless customer support by investigating, trouble shooting and resolving customer issues.Express ownership through solutions and recommendations to help benefit the customer.Express strong stakeholder management with both customers … our client’s product and service improvements issues.Gather customer requirements and articulate appropriate technical and non-technical solutions.Proactively create and drive impactful changes across support workflows, policies and toolsAssist with customer onboarding and continued success of the customer relationship.What we are seeking in candidates:· Background in financial trading systems more »
Growing commodities brokerage firm seeks ambitious, hardworking individual to act as a trade assistant/middle office operations support for its growing team of brokers, serving various commodity markets. This is an excellent opportunity for candidates seeking employment in the commodity markets, working with seasoned industry professionals in a … dynamic work environment. Position Responsibilities: * Support brokers on multiple brokerage desks with trade execution and administration. * Maintain customer information for transaction, billing and regulatory purposes. * Ensure daily and monthly reports (both internal and regulatory) are completed and address any issues that may arise. * Ensure documentation on processes is kept more »
South East London, England, United Kingdom Hybrid / WFH Options
Pros2Work
Job DescriptionFrench/Français/Graduate/STEM/Mathematics/Support/London/Software/SaaS/Technical SupportAre you a French-speaking, recent STEM graduate looking for a long-term career opportunity? Do you love technology? We might have just the right opportunity for you!Our more »
A multi-billion dollar AUM, global, multi-manager hedge fund are looking to hire an experienced trade support professional into its rapidly expanding London office. The hire will work in a small, specialist trade support team, working hands-on whilst also supervising 2-3 more junior team members. … become an advanced user of SQL, Python and VBA once fully developed in this role. Candidates should ideally have 5yrs+ relevant operations/trade support/MO/TA experience, excellent academics and advanced tech skills. The role will pay a strong performer a year one £150-200k more »
Job DescriptionGraduate/Junior IT Support Engineer/Analyst (SQL) x 3 - Swindon - Training & Progression - New!Salary: £28,000 + Bonus, Benefits, Training & ProgressionLocation: Swindon (Onsite)A leading organization in the Wiltshire area requires a number of Graduate/Junior IT Support Engineers/Analysts to join more »
Due to continued growth and success, we are looking for an enthusiastic, self-motivated, System SupportAnalyst to join our growing team. This customer facing role will primarily involve working in our service desk teams, providing proactive and reactive support. This role offers a great opportunity for exposure … team and use their own initiative where required, resolving customer issues in a timely manner. Main responsibilities: Work as part of the service desk support team to handle calls and tickets in line with agreed customer SLAs. Recording of solutions to client issues through our service desk ticketing systems more »