176 to 200 of 264 Support Analyst Jobs in the UK

German Speaking Support Analyst 6 month initial contract £185 pd inside IR35 via umbrella Hybrid working - LEEDS 2 days pw and remote 3 days pw This role is a full time telephony based role operating in a hybrid model. The selection criteria below will be used as part … supported and associated critical systems in order to understand the impact of outages upon their service. A very good understanding of Exec & International IT Support Service processes and procedures. Must be fully aware of Key Performance Indicators and focus upon their attainment. Solid understanding of Microsoft Surface hardware, Office more »

we are a diverse team of highly trained team members who pride ourselves in delighting the customer. We are currently looking for a Technical Support Analyst to join our team. Reporting to the Technical Support Team Lead, you will be accountable for Incident, Change, Problem & Release management … providing technical analysis to Cargo related products, establish customer relationship and engage with them regularly. Responsibilities: Provide first level support through the effective management of all incoming customer tickets and queries. This includes, but is not limited to: Gather all pertinent information from customers to ensure a full understanding … Provide in-depth analysis including testing, resolution where applicable & updating the customers timely Manage all incoming calls and emails Screen, categorize and prioritize the support mailbox for dispatching and coordinating with 2nd and 3rd level support within SLAs using ITSM software tools Track all calls and their status more »

IT Support - Newton Abbot, Devon - Full time permanent role - Reputable organisation with friendly team - Salary up to £25,000 based on experience A lovely organisation based in Devon is looking for an IT Support Analyst. This is a great opportunity for someone with previous 1st Line/IT … Service Desk support experience to join a supportive team and build a career in IT. Day to day duties will include: - Helpdesk and desktop support for internal users - Providing a high level of customer service and taking IT issues through to resolution - Supporting technologies including Office 365, Windows … basic networking and Windows Server - PC/Laptop troubleshooting To be considered suitable for this role you will need to have some previous IT support experience (IT Coordinator, Helpdesk Analyst, Service Desk Analyst etc.) as well as the below: - Access to a car as very occasional support more »

Job DescriptionTechnology Support Analyst6 month contract and German speaking is essentialWe are a worldwide professional services and are looking for a Technology Support Analyst to join our team.Basic IT systems experienceSystem specific training provided6 month contact, with potential to turn permanent if successful after the 6 monthsGerman more »

an ITIL framework supporting and managing change of our Enterprise IT infrastructure and our IT assets accordingly. We are seeking to employ an IT Support Analyst who will provide on-site IT services at Bigham's London office (remote IT support cover for Quarry Wells when required … calls, logged calls & emails via our cloud-based ticketing system. The role-holder will also be a key member in delivering this great IT support service to Bighams & ByRuby. You will be a key resource in supporting the team with the management of our 500 Microsoft 365 In-Tune … connected devices which include laptops, desktops, mobile phones and tablets. Our aim is to provide world class IT Service and support for the business and you, and the team will enable this. You will also be responsible for reducing logged calls via problem management. You will need to identify more »

IT Service and Support Analyst Great chance for an IT service professional to join a household name brand with a real time Ecommerce customer website and an established IT team of 10. You will need excellent customer service skills as this role is IT service focused and the … customers support journey is paramount. No commercial IT experience required, happy with people out of education and you will receive full training on their point of sale software solution aswell as other IT Hardware and desktop products. You will work with a top management function and it’s an … excellent environment for tech development/progression. Role/Responsibilities Support franchisees in all IT related incidents/service requests. Where possible provide first call resolution for all IT related incidents/service requests. Log all incidents/service requests within ticketing system. Own incidents/service requests or more »

Job Title: IT Support Analyst Location: NW10 (Park Royal) Salary: up to £30,000 Job Type: Permanent The Role Our client is currently looking for an IT Support Analyst. My client is a leading manufacturer of ambient foods. The successful candidate will play a key role in … to be able to set up systems or resolve issues. To be able to replace parts when required, as well as being able to support the roll out of new applications. To be able to effectively set up new users to company standard. To install as well as maintain more »

Junior/Graduate IT Support Analyst x 3 - Swindon - New - Training & Progression £25k - £28k + Bonus + Benefits A leading organisation in the Swindon area requires a number of junior/graduate IT Support Analysts to joins it growing support function. Suitable candidates will have the more »

IT Application Support Analyst Location: London City Centre Salary up to £90,000 Harrington Starr is partnering with the fastest growing Fintech businesses based out of London pioneering the digital currency transformation space! We offer the broadest reaching crypto trading platform, connecting in real time to global exchanges … the digital banking ecosystem paving massive exposure and opportunity. Reporting into the Head of Product your duties will be the following: Provide seamless customer support by investigating, trouble shooting and resolving customer issues. Express ownership through solutions and recommendations to help benefit the customer. Express strong stakeholder management with … s product and service improvements issues. Gather customer requirements and articulate appropriate technical and non-technical solutions. Proactively create and drive impactful changes across support workflows, policies and tools Assist with customer onboarding and continued success of the customer relationship. What we are seeking in candidates: · Background in financial more »

Job DescriptionJunior/Graduate IT Support Analyst x 3 - Swindon - New - Training & Progression£25k - £28k + Bonus + BenefitsA leading organisation in the Swindon area requires a number of junior/graduate IT Support Analysts to joins it growing support function. Suitable candidates will have the more »

Job DescriptionIT Support Analyst x 3 - All Levels - SQL/Linux - Swindon - New£25,000 - £38,000+ Bonus + BenefitsA leading organisation in the Swindon area requires a number of IT/Application Support Analysts to join its growing support function. Suitable candidates will have the more »

legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation. Our client is seeking a Service Desk 2nd Line Support Analyst who will report into the Service Delivery Manager. The IT Operations team is friendly and includes Service Delivery Management (incl. Service Desk … Management, and firm-wide users from the UK, Europe, and Asia. Key Responsibilities: Provide 1st and 2nd Line remote and desktop support. Onsite IT support within the Leeds office. Onsite leadership with Incident Management. Monitor the call queues and ensure that all targeted Service Levels are met. As needed … Work with Service Management to help identify and resolve underlying problems and trends. Administrating the Audio/Video & Video Conferencing systems. Provide ad-hoc support for key business users. Complete all activities in line with best practice ITIL standards. Requirements: Experience of working on an IT Service Desk. Experience more »

Position Title: Technical Support Analyst Location: Virtual, United Kingdom Employment Type: Full-Time Onsite, Remote or Hybrid: Remote Department: Product Support Travel: Minimal (Up to 5%) COMPANY SUMMARY: Here at Aprimo, our mission is to empower the marketing organizations of today to build the brands of tomorrow. … issues to ensure the customer remains satisfied Act as customer advocate to Product Management and Development Gain and maintain current knowledge of Aprimo’s Support Policies and Procedures Contribute to the advancement of Team Aprimo’s goals Contribute to the improvement and development of Knowledge documentation Prepare for scheduled … with client-server or web-based applications Familiarity with REST and JSON Knowledge of HTML Routing concepts External customer-facing experience in a software support environment APRIMO CULTURE & WHY YOU’LL LOVE WORKING HERE: Aprimo offers a forward-thinking, progressive and employee-first culture that is based in both more »

Software Support Analyst x 3 - All Levels - Swindon - New £25,000 - £36,000+ Bonus + Benefits A leading organisation in the Swindon area requires a number of IT/Application Support Analysts to join its growing support function. Suitable candidates will have the following: Strong communication more »

Bishopsgate, London EC2N 4BQ, United Kingdom Supporting Deskside - customer service must be excellent. Looking for candidates who can work on B2B Senior IT Support Analyst – 3/4 days a week on site in London Hands-on Windows desktop support building PCs and fixing operating system/… driver/software issues – Dell environment, autopilot/PXE Microsoft 0365 Office – resolving customer issues, SME on SharePoint and Teams end user support Account administration (e.g. Active Directory, group policy, Okta, logon problems including remote logon issues). iPhone email support - Airwatch (e.g. mailbox setup and synchronisation issues … Service now experience, ticket and escalation handling Able to build relationships and rapport with clients in a face to face environment. AV meeting room support and troubleshooting Cisco VCs Solstice App Space Liaise with HQ team and local AV vendor Regional Technical Lead Escalation point for the other desktop more »

Job Title: IT Support Analyst Location: Leicester Salary: up to £30,000 Job Type: Permanent The Role Our client is currently looking for an IT Support Analyst. My client is a leading manufacturer of ambient foods. The successful candidate will play a key role in being responsible … to be able to set up systems or resolve issues. To be able to replace parts when required, as well as being able to support the roll out of new applications. To be able to effectively set up new users to company standard. To install as well as maintain more »

full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation.Our client is seeking a Service Desk 2nd Line Support Analyst who will report into the Service Delivery Manager. The IT Operations team is friendly and includes Service Delivery Management (incl. Service Desk … Solutions, Project Management, and firm-wide users from the UK, Europe, and Asia.Key Responsibilities:Provide 1st and 2nd Line remote and desktop support.Onsite IT support within the Leeds office.Onsite leadership with Incident Management.Monitor the call queues and ensure that all targeted Service Levels are met.As needed, work with other … knowledge base articles.Work with Service Management to help identify and resolve underlying problems and trends.Administrating the Audio/Video & Video Conferencing systems.Provide ad-hoc support for key business users.Complete all activities in line with best practice ITIL standards.Requirements:Experience of working on an IT Service Desk.Experience of providing 2nd more »

Job DescriptionSoftware Support Analyst x 3 - All Levels - Swindon - New£25,000 - £36,000+ Bonus + BenefitsA leading organisation in the Swindon area requires a number of IT/Application Support Analysts to join its growing support function. Suitable candidates will have the following:Strong communication more »

MAIN FUNCTIONS Primary customer point of contact for ALL questions related to 'Data': data troubleshooting, configuration management support, data heath check monitoring and reporting, data bulk loads for project/new integration/cleansing/updates/migrations, integration specs for inbound & outbound data flow/connector with other … data management tools and processes, MoC data testing and troubleshooting. Position will receive direction and support. This position level would typically include junior Data Support Analyst performing mostly basic tasks. SKILLS AND QUALIFICATIONS Strong level of relational database concepts, ability to write complex SQL queries and scripts against … highly abstracted model, experience in IT Change Control support with complex framework of integrations, ability to map logical/physical data models, gather/analyse/compare data via (tableau, excel pivot, access), be familiar with the data profiling concepts. Education BSc in Science, Engineering or Computing, and/ more »

With a focus on quality, sustainability, and customer satisfaction. Our team is dedicated to excellence in everything we do, from product development to technical support and customer service. Job Description: We are seeking a skilled IT Service Support Analyst to join our dynamic team at ARDEX. The … successful candidate will play a crucial role in providing technical assistance and support to the business, resolving issues promptly and efficiently. This role requires excellent communication skills, a strong understanding of IT systems, and a commitment to delivering exceptional customer service. As a problem solver, you will responsibly maintain … implementation Assist/lead in the implementation and setup of new systems and extensions to the Company’s systems To initiate and respond to support calls to external Systems Suppliers and Systems Maintainers Assist with internal user relocation, onboarding and offboarding of employees Prepare and develop reports by collecting more »

I am looking to recruit a Business Application Support Analyst - Pegasus for my client who provide ERP services and solutions to SME’s across UK. You will join an established Client Support Team and bring previous experience with the Pegasus opera and payroll as well as passion … support. Salary £40K plus benefits which include 30 days annual leave and employer pension contribution. You will be responsible for providing application/technical support top our clients through our helpdesk, telephone and also email. As a point of contact for all client and enquires, you will be expected … to investigate and resolve client issues. Where necessary, escalate support incidents to other members of the team. Along with a clear talent for problem solving, you will be a fast learner who can quickly diagnose and troubleshoot issues in a fast-paced and dynamic environment. This role presents a more »

I am on the lookout for a driven, motivated, and ambitious IT Support Analyst on behalf of one of our clients based in Glasgow City Centre who wants to work 37.5 hours per week in role where you will learn in abundance in exchange for a salary up more »

I am on the lookout for a driven, motivated, and ambitious IT Support Analyst on behalf of one of our clients based in Glasgow City Centre who wants to work 37.5 hours per week in role where you will learn in abundance in exchange for a salary up more »

Trade Support Analyst - ETD - Elite Hedge Fund A very exciting ETD Trade Support role has come live working for a Multi-Strat, Multi AUM global hedge fund. This business has market-leading reputation, distinguished not only for its consistent year-on-year performance but also for the … looking for: 2:1 or better in a numerical subject Candidates with 1-3 years experience, currently in an Operations/TA or Trade Support role at a HF or Investment Bank Strong Futures and Options knowledge, using a variety of exchanges, ICE in particular The ability to code more »

Do you have fantastic customer facing skills and a desire to help resolve technical issues? Are you an experienced ICT Support Analyst or have the skills to become one? We have an exciting opportunity for you. You will be working as part of the ICT Team to provide … day-to-day, first line support effectively and efficiently across all Councils and Clients. You will be providing an excellent customer service experience, liaising with customers at all levels to help resolve technical issues both face to face and remotely. We are an open and engaging organisation keen to … support people to develop and achieve their very best. We offer a great working environment and agile working, splitting your time between the office and elsewhere! You will need Have good working knowledge or understanding of PC and Printer Hardware. Ideally an experience of working within an ICT support more »