Application SupportEngineer Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Application SupportEngineer to join a growing support team which provides essential software support to high profile clients. The Role Our client is looking for … an experienced Application SupportEngineer with proven experience working in a fast paced environment providing application support for multiple products. The Responsibilities Support software applications/systems via e-mail and telephone. Maintain excellent levels of customer satisfaction by providing excellent support in line with … partners. Effectively manage incidents, problems and known issue tickets alongside each other, whilst maintaining SLA adherence. Communicate effectively with customers, IT representatives, and partner support teams. Update and maintain internal support reference systems software and solutions, as well as carrying out updates on managed service customer sites. Handling more »
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
THE CHANNEL RECRUITER LTD
JOB TITLE: 2nd Line SupportEngineer SALARY: £26,000 - £32,400 BENEFITS: 32 days holiday (including bank holidays), Private medical Insurance, Pension Scheme + More LOCATION: Exeter/Hybrid (3 days in 2 days at home) Our client is looking for a 2nd Line SupportEngineer to join an existing team of engineers. As a 2nd Line Engineer, you should be a good communicator who is friendly, patient, and happy engaging with customers of all levels while demonstrating professionalism. This is combined with a strong technical background and knowledge necessary for the delivery of … 1st to 2nd Line support. JOB SPECIFICATION: 2nd Line SupportEngineer You will prioritise and manage workload effectivity, ensuring customer satisfaction and meeting Service Level Agreements as well as meeting individual and team KPI's for work completion. Provide a technical escalation point for 1st line team members more »
Stockport, Greater Manchester, North West, United Kingdom
HSB Technical Ltd
Position: Technical SupportEngineer Job ID: 2190/43 Location: Manchester Rate/Salary: To Be Confirmed Upon Application (Good Salary) Type: Permanent, Full Time Benefits: LOTS OF IMPRESSIVE BENEFITS WITH THIS ROLE HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Shipping & Energy and … number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of: Technical SupportEngineer Typically, this person will accurately identify engine spare parts for customer RFQs using engine build records and drawings. You will also answer … enquiries for sales managers and customers. HSB Technicals client is a very established and well-regarded business entity. Duties and responsibilities of the Technical SupportEngineer: Experience of process improvement & digitalisation projects Good engineering knowledge of internal combustion engines and rotating equipment Able to read engineering drawings and more »
Epsom, Surrey, United Kingdom Hybrid / WFH Options
Penguin Recruitment
2nd Line SupportEngineer - Hybrid Working (Business Sector Clients) £30000-£40000 + Bonus + Benefits IT Consultancy with offices across the UK are expanding their Surrey office and currently require a 2nd Line SupportEngineer to join the team working in an existing technical team, managing … business customers across the South-East providing detailed technical support (Cloud or Part-Cloud) via an internal ticketing system The 2nd Line SupportEngineer will come with specific technical training, but the ideal candidate will be working for an MSP or Reseller and be used to dealing … with external customers maintaining external systems providing desktop support Key experience 5+ years' experience in a 2nd line position or similar 3rd line experience beneficial Excellent communication skills and experience working to project deadlines ensuring SLA's are met to ensure 'business as usual' for all customers. Hold industry more »
Droitwich, Worcestershire, West Midlands, United Kingdom
Muller Dairy
in The Grocers Top 100 list of Britains Biggest Brands, and is also the 7th most chosen brand in the UK. Job description: Automation SupportEngineer Droitwich 40 hours per week: Monday Friday Competitive Salary and benefits package We are currently looking to recruit an Automation SupportEngineer to join ourDroitwich Dairy within our Muller Milk & Ingredients business. The purpose of the Automation SupportEngineer is to develop systems and people to improve site automation performance. Our Droitwich site utilise various PLC brands but we are looking for an Automation SupportEngineer who is confident in using Allen Bradley PLCs. Key Tasks: Reactive support for site automation issues within a clear escalation Demonstrate a structured problem solving approach Ownership of minor (site managed) automation Capex projects through the full project life cycle Support project delivery of other site projects more »
SupportEngineer (DevOps) | Reading | £45,000 - £55,000 AWS | Platform | Linux | Bash Scripting | Kubernetes | Amazon Web Services | Azure | OpenStack | 2nd Line Support | Support Analyst Do you want a role with a roadmap into DevOps? Are you interested in working with Kubernetes? I am seeking multiple DevOps … Support Engineers to join my Tech4Good client as they embark on a brand new, greenfield project. Commutable from Wokingham, Bracknell, Guildford, Reading, Slough, Hounslow, London, Twyford, Maidenhead, Aldershot, Farnborough, Camberly, Staines-upon-thames, Newbury, Southampton, Swindon, and more. This role is perfect for someone working in the support … such as Linux, Bash, Kubernetes, AWS and Azure. Offering up to £55,000. If this sounds of interest, please click APPLY to learn more. SupportEngineer (DevOps) | Reading | £45,000 - £55,000 AWS | Platform | Linux | Bash Scripting | Kubernetes | Amazon Web Services | Azure | OpenStack | 2nd Line Support | Supportmore »
is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world as a Second Line SupportEngineer based on a highly secure site near Reading. Second Line SupportEngineer Summary: As the Second Line SupportEngineer you will join the existing team responsible for providing desktop and breakfix support and technical assessment to over 7,000 end users on site. Other tasks include: Speaking with suppliers to get pricing Active Directory including password resets Building laptops/desktops Deployments and configurations Network patching Essential … illness Healthcare Dental Holidays - 23 days with option to buy and sell Childcare vouchers Yearly pay reviews Health cash plan If the Second Line SupportEngineer role is of interest please apply now more »
Employment Type: Permanent
Salary: £30000 - £33000/annum + benefits and £2000 DV allowance
New permanent opportunity for a 1st/2nd Line SupportEngineer to join a leading Healthtech Consultancy in South Yorkshire with immediate effect. Please note: The role will be hybrid and candidates must live within commutable distance to Sheffield/Rotherham 1st/2nd Line SupportEngineer Responsibilities Respond to and resolve internal and customer IT problems Log tickets into the IT Support system Monitor and update existing IT systems and keep relevant information up to date Resolve problems remotely in a secure and efficient manner Manage new/existing IT hardware & software 1st/… 2nd Line SupportEngineer Responsibilities Excellent communication skills Between 1-3 years' experience in IT Support (hardware and software) M365 Windows 7-11 LAN/WAN 1st/2nd Line SupportEngineer Application Process This is a permanent requirement with a start date ASAP; CV more »
SupportEngineer/Developer (C++ Python SQL) London/WFH to 120kAre you a technologist who enjoys problem solving? You could be progressing your career working on complex, real-time systems at a global Systematic Trading firm, with significant bonus earning potential.As a SupportEngineer/… Developer you'll provide 2nd and 3rd support on highly complex quantitative trading systems, real-time analytics and research infrastructure. You'll collaborate across multiple teams to troubleshoot and resolve issues, provide system monitoring, develop new tools and features in Python and C++, handle configuration and change management and … team in the London office three days a week with flexibility to work from home the other two days. Requirements:You have strong technical support or software engineering experienceYou have experience with co-located, low latency trading systemsYou're fluent with C++, Python and SQLYou have advanced analysis and more »
IT SupportEngineer Salary : Up to £30K DOE Location : Hertford My client, an established IT solutions provider based in Hertford, are looking for a Service Desk Engineer to join their award-winning team. As a 1st/2nd Line Service Desk Engineer, you will play a … critical role in providing technical support and assistance to end-users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Responsibilities: Attending to phone calls and delivering exceptional customer service consistently. Maintaining appropriate … date security and upgrades for desktops and laptops for both clients and internal use. Offering assistance as needed to the Service Desk Manager. Providing support and guidance to colleagues on IT-related matters. Experience: 12 months experience of Helpdesk support Practical experience with Office 365 Admin Centre, Exchange more »
IT SupportEngineer Salary: Up to £30K DOE Location: Hertford My client, an established IT solutions provider based in Hertford, are looking for a Service Desk Engineer to join their award-winning team. As a 1st/2nd Line Service Desk Engineer, you will play a … critical role in providing technical support and assistance to end-users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Responsibilities: Attending to phone calls and delivering exceptional customer service consistently. Maintaining appropriate … date security and upgrades for desktops and laptops for both clients and internal use. Offering assistance as needed to the Service Desk Manager. Providing support and guidance to colleagues on IT-related matters. Experience: 12 months experience of Helpdesk support Practical experience with Office 365 Admin Centre, Exchange more »
Southampton, Hampshire, South East, United Kingdom
Enterprise Recruitment Limited
Fantastic entry-level role to join a thriving product development company as a Technical Support Engineer. You will be responsible for providing second-line support to external distributors and customer service engineers for cutting-edge control systems. This Technical SupportEngineer role will involve supporting engineers … initial concept through to delivery. This role provides an exciting opportunity to work with industry-leading companies and showcase innovative products and services. Technical SupportEngineer essential requirements: Solid IT skills. Technical problem-solving. Excellent communication skills. Ideally, a driving license or learning to drive. Technical SupportEngineer desirable skills: Software Testing experience, such as familiarity with testing methodologies and tools ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Position : Technical SupportEngineer Location : Southampton Salary more »
Site SupportEngineer/1st Line SupportEngineer Contract Position Moray, Scotland (Onsite) Leading IT Services Provider in the Defence sector require a skilled Onsite SupportEngineer to join our existing team in Moray, Scotland *** A national security clearance is required for this role … but candidates not holding this level of clearance will be considered . *** Required Skills: Be experienced/certificated in the break-fix support of product ranges to respond to in-warranty & out-of-warranty support calls. Understand contracted SLA's and ensure processes and OLAs are met. Provide … 1st line support for installed third party hardware and raise support calls where applicable. Monitor progress of fix. Attend customer daily briefing(s) and feedback/assist with any issues that arise from this meeting. Manage own workload and support that of other team members. Provide remote more »
Newark, Nottinghamshire, East Midlands, United Kingdom
Redline Group Ltd
Are you a Customer SupportEngineer looking for a new role based in Newark, Nottinghamshire? My client is an Awarding winning company who design and manufacture a range of complex electronic products that are used all over the world. These products are hearing loop devices, manufactured to assist … people with hearing impairments. They currently require a Customer SupportEngineer to join their team in Nottinghamshire. Within this role you will be the first point of contact across email, phone and live chat for project enquiries, offering both pre and post-sales support across our range … of products. The ideal Customer SupportEngineer will have a blend of the following skills and experience: Strong customer communication via email, phone & web chat Preparing equipment quotations and basic system design documents, responding to bids in a timely manner Assessing new project enquiries, responding to customers and more »
IT SupportEngineer (1st/2nd Line) Our Client is seeking a skilled and enthusiastic IT SupportEngineer (1st/2nd Line) to join our IT support team. The IT SupportEngineer will be responsible for providing first and second line technical support … to end-users, resolving hardware and software issues, and ensuring the smooth operation of our IT systems. Responsibilities: Provide first and second line technical support to end-users via phone, email, and in-person. Diagnose and resolve hardware and software issues, including desktops, laptops, printers, and mobile devices. Install … with network and connectivity issues, ensuring stable and reliable access for users. Manage user accounts and permissions, maintaining security protocols and data integrity. Document support requests, solutions, and processes in the ticketing system. Escalate complex issues to higher-level support or specialised teams as necessary. Assist in IT more »
SN3, Swindon, Wiltshire, United Kingdom Hybrid / WFH Options
Artis Recruitment
IT SupportEngineer required by our large client in Swindonon a hybrid working basis with occasional travel to sites in the Southwest. The IT SupportEngineer will join a small team of 4 responsible for supporting 600+ users across multiple sites. The IT SupportEngineer will offer a full range of support services including infrastructure and application support, end user computing and support of our clients internal systems. Main Responsibilities: Work as part of a team as a single point of contact for all support requests (incident and service request … Incidents/problems in line with the agreed SLA’s. To follow up on ticket statuses to requestors and communicate progress promptly. Arranging external support with the third-party vendors where issues cannot be resolved in-house and escalate when necessary. Establishing a good working relationship with colleagues and more »
Employment Type: Permanent
Salary: £25000 - £28000/annum + Remote Working & Excellent Bens
and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. We have a great opportunity for a ICT SupportEngineer to within out IT team in Preston. The role of an ICT 2 nd line Senior SupportEngineer is to … support the ICT Service Delivery Team Leader within site services, EUC and people management while performing daily duties as a 2nd line support engineer. This position will be office based, however travel between sites, offices and other main offices is expected on a regular basis. The successful candidate … deliver a service. They, therefore, must be able to work alone as well as work within a team. The ICT 2 nd line Senior SupportEngineer will support The ICT Service Delivery Team Leader with customer and team escalations, people management within the Preston office, DPR's more »
Watford, Hertfordshire, South East, United Kingdom
Revorec Recruitment Solutions
Technical SupportEngineer - Electro Mechanical £45,000 - £55,000 + Training + Flexi time + Excellent Benefits Monday - Friday Watford *Must speak 2 or more languages (English and German, French, Danish, Italian or Spanish) Do you have electro-mechanical service and/or technical support experience? Are … you looking for an exciting new role where you will play a vital role within the support and service team, working with a variety of state of the art equipment? Do you want to join a global company offering a great salary and package who are known for their … benefits and retention as well as their first class training and development programs? Due to continued growth, my client is looking for a technical supportengineer to join the team, working out of their offices near Watford. The successful applicant will be responsible for supporting customers with initial more »
Camden, NW1, Camden Area, Greater London, United Kingdom
Integral Recruitment Ltd
1st Line SupportEngineer £22,000 - £25,000 plus benefits including training and certifications London, NW1 Key Words: IT Support, MSP, Managed Services, IT Managed Services, 1st Line, 2nd line, Service Desk, Helpdesk, Help Desk, PC, Active Directory, Cloud, Office 365, Server, Azure. Do you want to … work for a company which offers support and training for IT certifications? Are you looking for the next step in your career and the chance to work with cutting-edge technologies? My client is a well-established IT Support Company based in Camden with an excellent reputation and … a loyal client base. They have a strong IT Support team, a fantastic working environment and offer their staff payment and support for IT certifications and training. They are looking for a Helpdesk Engineer with a minimum of a year’s IT experience, to join their team more »
IT SupportEngineer £25,000 - £27,000 Braintree Food Manufacturing Job ref: 8688 The company We are seeking a talented individual to join an innovative food manufacturer who can provide a rewarding working environment. This business has experienced tremendous success and is proud of its reputation for providing … exceptional customer service and superior quality products. About the IT SupportEngineer job The purpose of your role will be to provide 1st line technical support to telephone requests, email requests and on-site requests from users. Key tasks * Advanced troubleshooting and escalations, working with senior staff … on issues passed from first line support. * On site installation support, working with senior IT staff on new installations and break fix to onsite equipment including networking, servers and cloud platforms. * Incident Management, working with senior IT staff on critical incidents and outages. * User training. * Troubleshooting hardware and software more »
Azure SupportEngineer - Managed Services Provider Join a leading Managed Services Provider (MSP) as an Azure SupportEngineer and become an integral part of their dedicated team. Our client specializes in delivering cutting-edge cloud solutions and managed services to businesses, with a focus on Azure … environments. This is an exciting opportunity for experienced professionals seeking to advance their careers in a dynamic and fast-paced environment. As an Azure SupportEngineer, you will provide essential 3rd Line Support to clients utilizing Azure cloud services. Drawing on your expertise in Azure technologies, you … will resolve complex issues, optimize performance, and deliver exceptional support to ensure client satisfaction. This role offers exposure to diverse client environments and opportunities for professional growth within the MSP space. Key Responsibilities: Provide advanced technical support for Azure cloud environments, addressing infrastructure, networking, security, and application-related more »
IT SupportEngineer (MSP) Role - IT SupportEngineer Location - Warrington Salary - £25,000 - £30,000 My client, an award-winning Managed Service Provider based in Warrington, is looking for an IT SupportEngineer to join their team! This role offers an exciting opportunity to … work in a friendly, but challenging, environment whereby you will be highly appreciated. Key Duties and Responsibilities: Log, process and manage support tasks from all sources: calls, emails and tickets. Provide triage and advice to clients, following defined escalations paths, as appropriate. Resolve support cases and record all … Paid for Training Plans and Qualifications Company Sick Pay Social Events Generous Holiday Allowance Fantastic Pension Plan If you are a skilled Service Desk Engineer seeking an opportunity to make a meaningful impact while advancing your career in the dynamic realm of Managed Service Providers, please apply with an more »
Deskside SupportEngineer This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world, you will work on a secure site in Yeovil so you must be able to obtain SC clearance. Job Summary As the Deskside SupportEngineer, you will provide on-site desktop support for end users, advising and assisting users in solving problems related to software, hardware and networks on a variety of products including laptops, desktops and mobile devices. Other Duties include Provide mobile device support Software deployment Provide hardware … software break fix support across a range of devices Essential skills Full UK Driving License Due to having to obtain SC clearance you would need to be a British national Software and hardware troubleshooting Experience replacing parts on laptops and desktops Support knowledge across Windows 7, 10 including more »
Role: Onsite IT SupportEngineer Location: Houston, Texas (Onsite working - 5 days per week) Salary: Flexible dependent on experience, plus company benefits including pension and private medical cover An accomplished, Onsite IT Support/Desktop Engineer is required for this superb opening to work in our … leading global client's expanding IT services division as they expand their portfolio of services. The IT SupportEngineer will focus on providing IT services to end users. This will be a face to face role, working in the office 5 days per week. You will perform Incident … Resolution for all relevant tickets. You will also co-ordinate with the Service Desk and Third-Party vendors to manage all On-Site Technical Support requests to Resolution and Closure. Role: The Onsite IT SupportEngineer will deliver quality IT services from the respective HUB location, collaborating more »
3rd Line SupportEngineer Opportunity for a 3rd Line SupportEngineer to join a rapidly growing Managed Service Provider in Hartlepool. Salary between £30,000-£40,000 depending on experience plus benefits. Apply online or contact Nathan Finlay via Nathan.Finlay@searchability.com/07719051887 Who we are … Benefits: Medical insurance 28 days annual leave inclusive of bank holidays. Employee discounts Company events What will you be doing? As a 3rd Line SupportEngineer you will be working with within a team of support engineers to deliver first class support to our client base. … the user. Essential Skills: A high level understanding of Networking, including switches configurations, Aruba, firewalls and security. A track record of proving 3rd line support to a high standard. Excellent communication skills to transfer technical jargon into real world solutions for clients. Experienced with MS365 and server integrations, configurations more »