Support Technician Jobs in the UK

51 to 75 of 164 Support Technician Jobs in the UK

Field Support Technician

Desborough, England, United Kingdom
Lee-Dickens Ltd
We are passionate about innovating solutions for industry. We need a self-motivated Technician to assist our small team of project engineers testing, installing and maintaining telemetry systems. The job involves sometimes working from our offices in Desborough and also inside and outside at sites around the UK. You … will be expected to meet customers so must be personable and well-mannered with good communication skills. Responsibilities include: · providing technical support to our customers and installation engineers · preparing systems ready to be deployed · fault-finding and commissioning systems We are looking for adaptable candidates with a can-do more »
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Information Technology Support Technician

Stonehouse, England, United Kingdom
i2i Recruitment
IT Support Technician £24,000 – £32,000 Stonehouse Do you have 2 years’ experience in IT? Do you know the MSP market and want to work with a market leader? My client is a UK market leader in their field and due to company expansion, they are seeking … to recruit a new IT Support Technician to join their team. They are looking for an individual who is hungry to learn, has a passion for technology and an analytical mind. Key Responsibilities: Technical assistance, such as proactive monitoring, problem-solving, and security operations. Assistance with customer projects … assistance for new installs and deployments. Finishing up planned updates and maintenance. Overseeing and assisting with internal systems. Cooperating closely with the first-line support team to address customer concerns when they become more serious. Manage third-party suppliers. About you: Previous experience in an IT Infrastructure Support more »
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Second Line Support Technician

Leeds, England, United Kingdom
Harvey Nash Plc
/06 may not be considered. Harvey Nash is delighted to be partnering exclusively with the University of Leeds to recruit a Second Line Support Technician to join their Second Line Support team. The university has set out an ambitious plan to enhance student education, research, and … s IT Services, supporting their ambitious visions for a digital future. As part of this critical initiative, we are seeking an experienced Second Line Support Technician to play a key role in shaping the future of IT Services at the university. If you're passionate about technology, innovation … excellent communication skills written and verbal, and able to translate technical information to a wide range of users. Experience of interest: Providing escalated IT support to a wide range of devices a... more »
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Digital Support Technician -2nd Line

New Milton, England, United Kingdom
Hybrid / WFH Options
Appello
step in your career now, scroll down to read the full role description and make your application. You will have worked as a Product Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role and have a good understanding of IP related telephony, remote IP … used Microsoft packages and reporting tools and are willing to learn new skills and processes. You are a great communicator and are able to support non-technical users to follow standard troubleshooting methodology with patience and empathy and be a point of escalation to our 1st Line Support Technicians. THE ROLE ‍ You will be part of the Digital Support team which is constantly evolving. As a 2nd Line Support Technician you will be a point of contact for Digital Support queries arriving via phone/email/form. Using a case management system more »
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Senior field support technician

Liverpool, England, United Kingdom
Hybrid / WFH Options
DVF Recruitment
I am partnered with a national commercial law firm who are seeking a skilled Senior IT Support Technician to provide invaluable 1st and 2nd line support to their team of legal professionals. This is a mix of remote working and coming into the office (Northwest England) when … required to deal with any IT issues. Role Responsibilities: Provide comprehensive 1st and 2nd line support to lawyers and staff, ensuring minimal downtime and maximum productivity. Monitor hardware and software upgrades, implementing changes seamlessly to optimize system performance. Liaise effectively with 3rd party IT providers to troubleshoot and resolve … hosted systems used in the legal profession, including the firm’s Case Management System, to maintain operational efficiency. Skills Requirements: Proven experience providing IT support in a professional environment, preferably within the legal sector. Strong knowledge of Microsoft 365 suite and other popular software products used in legal settings. more »
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Software Support Technician

United Kingdom
The Virtual Recruiter
Job & Department Summary Delivery of the Support service is the first point of contact for customers regarding our products and is a critical component in ensuring our customers have a positive experience at all times. The Support Team provides technical assistance for any issues that arise with our … for the company, and we strive to offer the highest levels of customer service at all times. Essential Functions To review details of the support ticket that a customer has logged in the our online support portal. Triage the ticket to ensure the customer has provided all necessary … recreate the issue Assess the importance of the ticket and amend the priority level and ticket type if necessary Respond quickly and efficiently to support tickets in line with defined service levels, providing product and technical support If you are unable to resolve escalating support tickets as more »
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Information Technology Support Technician

Gloucestershire, England, United Kingdom
Agilis Recruitment
1st Line Technical Support Engineer Gloucestershire £25,000 - £27,500 Are you an IT graduate? Have you already got 1 to 2 years of experience in an IT Support Capacity? If so, and you want to be involved in helping shape a company's digital road map (including … businesses internal and impactful IT team ( NOT an MSP ), and provide you with occasional overseas travel to international sites! You will contribute to the support and enhancement of the IT infrastructure, ensuring seamless connectivity and availability of their IT systems across the entire organisation. Job Description Provisioning, maintaining, monitoring … IT infrastructure equipment, including physical and virtual servers, storage arrays, network switches, firewalls, wireless access points, phone systems, and mobile devices. Responding to technical support calls from staff members or clients, providing effective communication to resolve issues promptly. Testing disaster recovery procedures to ensure business continuity. Assisting with ad more »
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IT Support Technician

Kent, United Kingdom
Bridge Recruitment UK Ltd
IT Support Technician GBP26,000 - GBP34,000 Dartford We are working with an innovative IT company, due to continued growth they have asked us to invite applications for an IT Support Technician. You will work with our tech-savvy staff to ensure the smooth running of clients … IT equipment and the systems they depend on. We are currently recruiting for an IT Support Technician with proven 1st & 2nd line experience as a minimum. To provide support to a diverse group of users, responding to incidents and requests in line with company SLAs. Youll troubleshoot … In Tune and Entra ID · Experience with Microsoft 365 Experience with Veeam or other backups solutions. · 2 Years minimum experience in working in a support team. · Strong documentation skills and along with experience of dealing with a support tickets system · Qualifications that would help within the help desk more »
Employment Type: Permanent
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Digital Support Technician - Apprenticeship

Greater London, England, United Kingdom
Vatix
such as Intel, Siemens, Co-Op, and Wren Kitchens, as well as public sector entities like government agencies, the NHS, and Cambridge University. Digital Support Technician Apprenticeship: Our Level 3 Digital Support Technician Apprenticeship offers a unique opportunity to gain practical experience while studying. This role … involves maximising the effective use of digital office technologies, productivity software, and digital communications within our organisation. The apprenticeship includes two pathways: digital applications technician and digital service technician. It typically lasts 15 months, with around 20% of the time dedicated to learning and 80% to hands-on work. … Successful candidates will gain a Level 3 Digital Support Technician qualification. Day-to-Day Responsibilities: Help with setting up IoT (safety alarm devices) and configuring them for use by the customer. Diagnose and troubleshoot technical issues, including account setup and IoT configuration. Track issues through to resolution within more »
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Software Support Technician

Newport, Wales, United Kingdom
Hybrid / WFH Options
W P RECRUITMENT HR LTD
Software Support Technician Industry: IT Location: Isle of Wight ( this is not a remote working role) Hours: 9am - 5pm Days: Monday - Friday Duration: Permanent Duties: Entry level role, providing first line technical support, for a suite of products to a global network of partners via phone, email more »
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Information Technology Support Technician

Rugby, England, United Kingdom
Searchability®
ICT Technician My client is seeking an ICT Technician to join their growing team in Rugby. The role provides onsite support to our client’s schools, and you will be responsible for the day-to-day 2nd line IT needs. A car and driving license are essential … for this role and fuel expenses are included. Experience: Minimum 1 year of professional 2nd line support experience Salary: £25-31k Apply online or contact Declan Jones via declan.jones@searchability.com/07719067569 WHO WE ARE: We are a leading IT provider to educational trusts across the Midlands. OUR … BENEFITS: 30 days holiday including bank Petrol expenses Company event Pension Responsibilities and duties: 2nd line support Provide an approachable, friendly service to our clients Resolve, advise and assist any IT issues that arise Work alongside existing technicians and further develop your understanding of the role Assist with migrations more »
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Information Technology Support Technician

Sawston, England, United Kingdom
The ONE Group Ltd
IT Technician x2 South Cambridge £25k-£29k We’re looking for 2 IT Technicians to join an organisation based to the South of Cambridge. You will be responsible for proving 1st and 2nd line IT Support to internal users, monitoring the ticketing system, imaging laptops, desktop support as well as getting involved in infrastructure upgrade projects. For this role, we do need someone with recent IT Support experience. Unfortunately, this is not an entry level role, and overseas candidates will not be considered. All candidates must have the full right to work in the UK … without any restrictions. The Role: Provide first and second line IT Support to internal users Responsible for monitoring the ticketing system including prioritisation of tickets Imaging laptops and desktops Hardware and Software installations/upgrades Ensure systems are kept as secure as possible and data protection policies are followed more »
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Second Line Support Technician

Leeds, West Yorkshire, Yorkshire, United Kingdom
Harvey Nash
/06 may not be considered. Harvey Nash is delighted to be partnering exclusively with the University of Leeds to recruit a Second Line Support Technician to join their Second Line Support team. The university has set out an ambitious plan to enhance student education, research, and … s IT Services, supporting their ambitious visions for a digital future. As part of this critical initiative, we are seeking an experienced Second Line Support Technician to play a key role in shaping the future of IT Services at the university. If you're passionate about technology, innovation … excellent communication skills written and verbal, and able to translate technical information to a wide range of users. Experience of interest: Providing escalated IT support to a wide range of devices and technologies; Investigating technical issues reported by users, asking questions to investigate and finding the causes for the more »
Employment Type: Permanent
Salary: £28,000
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Graduate IT Support Technician

Buckley, Wales, United Kingdom
ShortList Recruitment Limited
Graduate IT Support Technician Buckley up to £25,000 ShortList Recruitment are on the lookout for a Graduate IT Support Technician to join a fantastic client based in Buckley who are going through a period of exciting growth. The Graduate IT Support Technician will … be responsible for providing IT desk support for all aspects of the business, serving as one of the primary contacts for support for members of the business. In a friendly work environment, my client can support enthusiastic candidates in their technical development, provide opportunities to work with … modern technology, and offer avenues for career growth. The Graduate IT Support Technician will escalate more complex faults, keep users updated on progress and completion of all IT-related incidents, and ensure top-class customer service at all times. Essential skills for the Graduate IT Support Technician more »
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Information Technology Support Technician

Peterborough, England, United Kingdom
The ONE Group Ltd
IT Support Technician – Peterborough Type of employment: permanent Salary: £30,000-£40,000 Location: Peterborough (full-time on site) Working hours: Monday to Friday 8:30 am to 5 pm Are you currently working as an IT support technician or Service Desk Analyst? Are you passionate … about helping people and offering them support to resolve their IT issues. Would you like to work as part of a small internal IT department where the workload is hugely varied? If so, this may very well be the opportunity for you’ve been waiting to find. As you … will have gathered by now we are currently recruiting for IT support technician to join one of our well-established Peterborough based clients. What are we looking for? experience working in an IT support role knowledge of operating system software, applications and hardware components would be ideal more »
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2nd Line IT Support Technician

Edinburgh, Scotland, United Kingdom
Eden Scott
Are you an experienced 2nd Line IT Support Technician looking for a role where your skills are valued, your professional growth is encouraged, and your contributions make a real difference? As a 2nd Line IT Support Technician, you'll play a crucial role in their Managed … Services Team. You'll assist the support desk with resolving tickets, managing client problems, ensuring the optimal performance of infrastructure and critical services, and delivering exceptional service to a diverse client base. Key Responsibilities: Microsoft Ecosystem Support: Provide support across Microsoft desktops, servers, Microsoft 365, and Azure … keeping you at the cutting edge of IT knowledge. 2. Positive Work Culture Supportive Environment - Join a high-paced, dynamic team where collaboration and support are at the core of our work culture. Flexibility and Care – a company culture which recognises the importance of work-life balance and offer more »
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IT Support Technician

Preston, England, United Kingdom
Hybrid / WFH Options
In Technology Group
Role: IT Support Technician Location: Preston Hybrid: 3 days in office per week Salary: £24,000 About the company We are working with a prominent organisation, dedicated to making a positive impact across the North of England. This charity focuses on providing comprehensive support services and strives … to maintain a collaborative and supportive work environment. We are seeking an experienced IT Support Technician to join their dynamic team on an 18-month fixed-term contract , with a view to go permanent. The role will primarily be based at their head office in Preston, with the … flexibility of hybrid working and occasional travel to other offices. Responsibilities/Day-to-Day Provide first-line support for IT issues related to Microsoft Windows, Android, Microsoft 365, and various internal systems. Respond to support queries via phone, email, and helpdesk tickets, ensuring timely resolution and keeping more »
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Flexible Support Technician

London Area, United Kingdom
JacobsMassey AV Specialists
We have a new opportunity for a Flexible Support Technician who will be responsible to provide full technical onsite support across our client’s customer sites based in London. You will have exposure to a multitude of technologies in the Audio Visual and Video Conferencing arena and … Setup/operation of integrated events spaces including high profile auditorium based results presentations and town halls. • Videoconference/audio conference set-up and support with Cisco & Polycom systems • Manage all aspects of the Video Calls from initial booking through to the monitoring and completion of all calls including … scheduling and full systems operational testing prior to any high profile event. • Prepare equipment for future events and meetings as required • BAU audio Visual support to other areas of the business when required including meeting room support and offering a meet and greet service. • Have the ability to more »
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Software Support Technician

Burnley, England, United Kingdom
Guardian Building Systems
Overview: The Software Support Technician reports into the Operations and Training Manager and plays a vital role in the development and maintenance of the software for all of the products and systems that Guardian Building Systems sell. The role requires to support development of new systems and … enhancements to existing systems whilst supporting the smooth introduction to the fabricator and installer network. This role also requires the ability to communicate and support the Certified Fabricator network on all software related matters, work with the software developer and communicate with the senior members of the Guardian Building … relating to products and software for existing systems. · On approval of testing, communicate and release live software versions to the fabricator network. Software Technical Support · Populate and manage the existing log for bugs fixes and requests for software improvements. · Daily technical support for the fabricator network. · Regular visits more »
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Support Technician - Graduate

London, England, United Kingdom
Spitfire Network Services
start-up to a business with a £23m turnover, over 5,000 business customers, and 100 members of staff. We are currently seeking a Support Technician to join our Customer Support Team. This is an excellentopportunity for someone who loves problem solving and customer service, and is … keen to learn and develop a career in technology. Our Support Technicians undergo a thorough training programme and have the opportunity to gain technical qualifications. We believe that everyone plays a part in contributing to the success of our business, and therefore we are dedicated to the personal and more »
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2nd to 3rd line IT Support Technician

City Of London, England, United Kingdom
Maple Technology
We are looking for an experienced 2 nd to 3 rd line IT support technician to be based in the City of London. The starting base salary is £35,000-40,000, depending on experience and Microsoft certifications. To be considered for this position, you must be a … via telephone, email, and desk-side; troubleshooting and problem analysis; proactive maintenance to systems and Cloud services; taking escalation calls from 1 st line support; managing helpdesk queues; contributing to deployment projects such as Cloud service builds and office moves. Musts are in-depth experience of Windows 10/ more »
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Customer Service Technician Support

Tadworth, England, United Kingdom
People Source Consulting
Role: Returns and customer support Technician Location: Tadworth, Surrey - fully onsite role Salary: £27,000 - £33,000 ** This role is exclusive to PeopleSource so you MUST apply for this role via this advert** This is an exciting opportunity within our customer technical support team to join our … to customers and reporting KPI’s to the business. The role will work across Product Management, Engineering and Operational teams to provide world-class support to our customers. Principal Accountabilities Ensuring goods are processed promptly as they arrive Test and identify any faults and provide feedback to business to more »
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Information Technology Support Technician

Stockport, England, United Kingdom
Fichtner Consulting Engineers Ltd
influence the path to net zero. Our success comes from the unique combination of skills and experience that continuously evolves. Our Engineers and Consultants support some of the most innovative energy projects across the UK and Ireland; providing design, intellectual, and engineering services to developers, investors, and owner-operators. … We are looking for an IT Support Technician with some prior applicable experience who will provide first line support in our Stockport office to our user base of 190 people across the UK and Ireland. There will be very occasional travel required within the UK for support more »
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Information Technology Support Technician

York, England, United Kingdom
Simpson Associates
of technology vendor relationships equips us with deeper expertise, enabling us to deliver the best solutions. The Role You will provide first-line technical support to our internal employees and contractors. You will be providing both remote and in-person support with IT equipment and associated software, you … ll regularly interact with all members of the Company, including one-on-one time with our Owners and Directors. Career Growth As an IT Support Technician, you will gain a comprehensive understanding of our IT infrastructure, systems, and processes. This foundational knowledge, coupled with on-the-job training … Responding to software or hardware queries via email, IM or phone, ensuring a positive interaction with employees Escalating issues, to the relevant team members. Support in the undertaking of specific projects as instructed by the IT Team Facilitating the upgrade or roll out of new equipment. Skills and Attributes more »
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1st / 2nd Line Support Technician

Childerditch, England, United Kingdom
Pure Resourcing Solutions Limited
A fantastic opportunity for a Technical Support Analyst to join a growing company in Brentwood , This is a great opportunity for a Technical Support Analyst, who is at the start of their career to really build their technical knowledge within IT support. You will provide deskside and remote … support to multiple users, across sites within the UK. *Please note, there will be very occasional travel to Thurrock so candidates must be able to drive/have their own vehicle* Key Responsibilities: Providing 1st line/2nd line IT support to users either deskside or remotely, responding … account and system set-up’s Installing and maintaining IT systems, Hardware, Software, Printers and Scanners Preferred Technical skills: Previous experience within a Technical Support role (ideally 1 – 2 years) Experience supporting desktops, laptops, mobile devices, telephone systems etc. Experience working within a Microsoft/Windows environment Any experience more »
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Support Technician
10th Percentile
£21,325
25th Percentile
£24,000
Median
£27,000
75th Percentile
£30,063
90th Percentile
£35,000