to optimally fix applications and hardware in a customer-focused environment Familiar with ITIL practices It would be great if you had: Familiarity with SysTrack Knowledge of Sysinternals Tools, including Procmon If you are interested in this role but not sure if your skills and experience are exactly what more »
ensure best practices in IT service management. In-depth knowledge and hands-on experience with user experience tooling, particularly with platforms like Nexthink and Systrack, to monitor and enhance the digital experience. A forward-thinking, driven, and focused approach to your work, always looking for ways to innovate and more »
than 220 000 users 320 000 devices in locations across the world Specifically we are seeking someone that has extensive knowledge with Lakeside's SysTrack and Understanding of Java concepts. In order to provide this level of support the ideal candidate will be able to perform the following Provide … expert level understanding and support of infrastructure supporting SysTrack . Extensive experience with data consumption and analytics using Big Data solutions like Elk or Splunk and SQL to create data driven decision tools and dashboards Drive productivity recommending improvements remediation and operational excellence using ITIL methodologies to identify opportunities … that could impact system performance reliability and usability Persuade and influence leaders across multiple teams through strong and comprehensive communication and diplomacy skills LakesideSysTrack 9 Basic Development knowledge and Understanding of Java concepts Basic Scripting with tools like PowerShell Python etc Planning multi tasking and prioritization skills Ability more »
