Role : 2ndLineSupportEngineer 🗺️ Location : Dudley 💰 Salary : £30,000 - £36,000 ✅ Skills : 1st and 2ndLineSupport, Windows 10 & 11, Compliance & User practises, InTune My client are expanding and are looking for a 2ndLineSupportEngineer to join their growing team in the Birmingham area. You'll be responsible … for providing in-depth technical support to their users, diagnosing and resolving escalated issues from 1st Line. Requirements: Proven experience as a 2ndLineSupportEngineer or similar role Strong understanding of operating systems (Windows) Excellent analytical and problem-solving skills more »
2ndLINESUPPORTENGINEER 30K TO 35K BASIC PLUS BENEFITS BASED BURNLEY, HOME AND OFFICE Our client is a leading provider of IT Support Solutions within a range of sectors. Established, hugely successful and well respected. Growing quickly, they are an … ambitious and entrepreneurial business. Due to growth we are looking for an experienced 2ndline IT supportengineer we are looking for someone that has experience of working onsite with clients, great communication skills as well as the technical IT support … has the technical capability to develop into a 3rd line role and learn to deal with more complex problems. Main Responsibilities as 2ndline Providing a planned and reactive service to your corporate clients across all of their IT Support needs Installing, maintaining more »
Job title: 2ndLineSupportEngineer Location: Peterborough (onsite) Salary: £30-35,000 per annum + package Concept are working with a growing IT Managed Service Provider who are looking to add a talented 2ndlineEngineer to … will be provided throughout, but we would be looking for an individual with a strong basis of knowledge around infrastructure support. Required Experience Previous 2ndline level experience in either an internal facing or MSP environment. Excellent communication and customer service skills. Experience troubleshooting both software and … If you'd be interested in finding out more details about this position, please apply with an up-to-date copy of your CV. 2ndlineSupportEngineer/Infrastructure Support/Support Analyst/Managed Service Provider/ more »
An exciting opportunity has arisen for an IT Supportengineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team … installation and maintenance of software and hardware Oversee the database of users, network access rights, and Group Policy and Active Directory Required experience: 1st – 2ndlinesupport across a variety of tech including: Windows and Apple OS Office 365 It would be ideal if you … areas. To apply for the role, please respond to this advert or email tomstickler@spectrumIT.co.uk Related terms: 1st linesupport, 2ndlinesupport, support technician, technical support engineer. First linesupport, secondlinemore »
An exciting opportunity has arisen for an IT Supportengineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team … installation and maintenance of software and hardware Oversee the database of users, network access rights, and Group Policy and Active Directory Required experience: 1st – 2ndlinesupport across a variety of tech including: Windows and Apple OS Office 365 It would be ideal if you … areas. To apply for the role, please respond to this advert or email tomstickler@spectrumIT.co.uk Related terms: 1st linesupport, 2ndlinesupport, support technician, technical support engineer. First linesupport, secondlinemore »
An exciting opportunity has arisen for an IT Supportengineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team … installation and maintenance of software and hardware Oversee the database of users, network access rights, and Group Policy and Active Directory Required experience: 1st – 2ndlinesupport across a variety of tech including: Windows and Apple OS Office 365 It would be ideal if you … areas. To apply for the role, please respond to this advert or email tomstickler@spectrumIT.co.uk Related terms: 1st linesupport, 2ndlinesupport, support technician, technical support engineer. First linesupport, secondlinemore »
2ndLinesupportengineer - £35,000 - Oxford I am working with a client who is on the lookout for a 2ndlinesupport hardware engineer in the heart of oxford. You will you will be the … required : Server administration Solving user problems/answering queries/basic user instruction New user& application setups Day-to-day user/systems support (printer installs, etc.) Web based ‘Manufacturer Knowledge Base’ investigations Providing applications & patches Workstation troubleshooting Training & answering queries (re: MS Office based apps.) In-house … auditing & fact-finding visits. If you are local to the Oxford area apply and we can get a call set up with the team. 2ndLinesupportengineer - £35,000 - Oxford more »
Senior 2ndLineSupportEngineer - Kent - £35,000 + Excellent benefits & career development Overview: An excellent opportunity has arisen with a leading Managed Service Provider based in Kent. They specialise in providing comprehensive IT Solutions and support to help their clients … optimise their technology infrastructure, enhance productivity and achieve their business goals. As the Senior 2ndLineSupportEngineer you will be responsible for delivering exceptional IT support services to the clients remotely from the Kent offices and onsite when required. You … You will be providing mentoring, team plans, 1-2-1’s and being the point of contact for Senior escalations. Role & Responsibilities: Provide secondline technical support to clients via phone, email, or on-site visits. Provide leadership, training and mentoring to the team. Dealing with more »
Job Title: 2ndLine IT SupportEngineer Client Overview: I am recruiting a 2ndLine IT SupportEngineer for a key client of mine, they want someone to be able to contribute significantly to delivering exceptional … about technology, possess strong problem-solving skills, and thrive in a fast-paced environment, this opportunity is perfect for you. Role Description: As a 2ndLine IT SupportEngineer, you will play a vital role in ensuring our client's external customers receive … and resolve technical issues related to hardware and software. Perform system upgrades, installations, and configurations according to client requirements. Work closely with 1st linesupport to escalate and resolve complex technical issues. Offer training and guidance to clients on utilising IT systems efficiently. Maintain detailed documentation more »
maidenhead, south east england, United Kingdom Hybrid / WFH Options
Searchability (UK)
SecondLineSupportEngineer (Tier 2) Salary is dependent on experience (£28,000 - £34,000) Office based work - across 3 site locations (North/East London) Strong experience across 2ndLine Service Desk Support Full right to work in … UK - Must hold a UK Driving License If you are a 2ndLineSupportEngineer, working in an Managed Service (MSP) environment, or looking to land into this space, then this role is for you! What you will be doing You will be … joining a UK leading MSP, looking to add value to their ever growing and fast paced Service Desk team, as a Tier 2 (2ndLine) Support Engineer. This is a progressive opportunity, with plenty on-site and external training, to help you develop through your more »
london, south east england, United Kingdom Hybrid / WFH Options
Fitzrovia IT Limited
2ndLineSupportEngineer - hybrid working (3 days in office or onsite) London Up to £35,000 DOE Fitzrovia IT are a managed service provider, providing businesses with a range of ongoing tailored solutions to increase efficiency, decrease outgoings, minimise system downtime and … an experienced helpdesk engineer to join our expanding service desk team. The ideal candidate would be someone that is already in a 2ndline role, or an experienced 1st lineengineer looking for that next step in their career. This role … additional Fitzrovia services and effective Problem Management. Job Specifications: Experience: background preferable years proven experience in an IT support role (1st/2ndline) of working to an ITIL framework in a service desk capacity Windows Server 2016 – 2022 365 Support for Email more »
2ndLineSupportEngineer/Customer Service 2ndLineSupportEngineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some secondlinesupport and escalation of helpdesk tickets to their customer base, working to specific SLAs Providing incident management & stakeholder facing communication for … customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLAs Qualifications/Skills required You do not need to have more »
Halesowen, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
In Technology Group
Role: IT 2ndLineEngineer Location: Birmingham Salary: Up to £30,000 The Company Helping other businesses succeed, through efficient and smarter ways of work is the main focus; and is how they have bread their success so far. This MSP focus on helping businesses … well as project delivery and on-sire support. With an innovative approach to technology based business solutions, they are looking to welcome a dedicated 2ndLineSupportEngineer to the team to grow with them, and be a part of the future success … . thomas @ intechnologygroup . com VMware - Hyper V - Virtualisation - IT Monitoring - PowerShell - OSI Network - TCP/IP - DNS - DHCP - Security - 1st Line - 2ndLine - Servers - Office 365 - O365 - Azure - SharePoint - 3rd Line - 2nd/3rd - Citrix - VoIP In Technology Group Ltd is more »
Employment Type: Permanent
Salary: £30000 - £35000/annum Great benefits & Pension
fantastic opportunity has arisen to join a successful business who offer IT solutions to a range of SME and Blue Chip clients. As the 2ndLineSupportEngineer you will be joining a warm friendly team in a vibrant office environment, you will … be providing IT support to customers remotely and also attending client site. As the ICT Technician you will act as a first point of call for technical problems raised with the Customer Support Manager. Provide first-linesupport to customer queries and … and teach users how to utilize computers correctly. Candidate Requirements A proven experience working as an IT Engineer, IT Support, 2ndLineEngineer, ICT Support, IT Technician, Helpdesk or similar role is essential Strong knowledge & experience of Windows Servers more »
Role: 2ndLineSupportEngineer Location: Nottingham Salary: £28,000 - £35,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up and coming MSP's based in the Nottingham area? My client are looking for a technical … Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2ndline, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a more »
Employment Type: Permanent
Salary: £35000/annum Pension, Hybrid, Bank Hols, Free Parking
This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world as a SecondLineSupportEngineer based on a highly secure site near Reading. SecondLineSupportEngineer Summary: As the SecondLineSupportEngineer you will join the existing team responsible for providing desktop and breakfix support and technical assessment to over 7,000 end users on site. Other tasks include: Speaking with suppliers to get pricing … Critical illness Healthcare Dental Holidays - 23 days with option to buy and sell Childcare vouchers Yearly pay reviews Health cash plan If the SecondLineSupportEngineer role is of interest please apply now more »
Employment Type: Permanent
Salary: £30000 - £33000/annum + benefits and £2000 DV allowance
text-decoration: none;} .csCCA9035D{color:#0000FF;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;text-decoration: underline;} 2ndLineSupport Technician Up to £35,000 Kent Are you a 2ndlineengineer with … at least 3 years of recent IT support experience? Our client is a well-established MSP, and they are looking for a 2ndLineSupport Technician to join their fast-growing team. The candidate will be required to work on the Helpdesk as … specific projects and tasks defined with you by the Management Team General Skills & Experience: Administering and supporting the customer's infrastructure Delivering secondlinesupport Demonstrating the ability to troubleshoot and resolve complex issues Planning and recommending enhancements to ensure that IT capacity meets current and more »
2ndLineSupportEngineer - Cheshire - £28K My Client, an MSP based in Cheshire are looking for a 2ndLineSupportEngineer to join their technical team. Main duties To offer consumers first-line help … desk support. Helping and collaborating with the team. To conduct site inspections and offer installation and support locally. To be able to precisely identify hardware and software issues and to be able to use remote networking and client site visits to fix the majority of client issues. To more »
2ndLine IT SupportEngineer Permanent, Full Time Stevenage (on-site) We are currently recruiting for an IT SupportEngineer (2ndLine) for an established global IT Services organisation. Please note, the successful candidate will be … Services to the end client through supply of contracted services, including but limited to the below; ● Incident and request ownership and management ● SecondLinesupport for software and hardware fault resolution ● Installation, moves and addition services in relation to IT equipment on customer sites ● Contribute to more »
2ndLine IT SupportEngineer Permanent, Full Time Stevenage (on-site) We are currently recruiting for an IT SupportEngineer (2ndLine) for an established global IT Services organisation. Please note, the successful candidate will be … Services to the end client through supply of contracted services, including but limited to the below; ● Incident and request ownership and management ● SecondLinesupport for software and hardware fault resolution ● Installation, moves and addition services in relation to IT equipment on customer sites ● Contribute to more »
Overview of the role We are currently recruiting an experienced Site Based 2ndLine IT Engineer who will be based in Portsmouth at one of our largest retail clients sites. This role will be joining our already established onsite engineering team who provides support … bringing your IT knowledge and customer experience to provide an efficient, approachable and streamlined methodology to fixing their IT issues. As one of our 2ndLine IT Engineers you will be expected to work on our clients site 5 days a week. Benefits of working for Tailor … business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and responsibilities of our Site Based 2ndLine IT Engineer: Although you will be on site at one of our clients you will be an important member more »
IT SupportEngineer - 1st & 2ndLine - EC2 - £40-50K A specialist UK investment firm with fantastic benefits are recruiting for a IT SupportEngineer to join their IT team in their Central London based headquarters. The Service Desk … Engineer will be dealing with 1st/2nd issues, triaging and closing tickets and providing general IT Support to the business. The Service Desk Engineer will provide technical support and administration for all end-user software, hardware, and connectivity. The Service … communication skills, both written and verbally, ability to communicate in both technical and non-technical terms. IT SupportEngineer - 1st & 2ndLine - EC2 - £40-50K more »
leeds, west yorkshire, yorkshire and the humber, United Kingdom Hybrid / WFH Options
WhiteSpider
Job Title: 2ndLine Network SupportEngineer Employment Type: Full-time, Permanent Location: Leeds LS11 9YJ: reliably commute or plan to relocate before starting work (preferred) - Hybrid working available with a minimum of 2 days working in the office Salary … services and software defined solutions to enterprises across the world. We are looking to grow our Managed Services team and require a full-time 2ndLine Network Support Engineer. The individual we are looking for will be a highly motivated and skilled team player who … the technologies supported, however, the ability for the engineer to be able to ‘hit the ground running’ is essential. The Role The 2ndLine Network SupportEngineer will be based in Leeds and will be responsible for day-to-day supportmore »
Job Title : 2ndLineEngineer x2 (Office 365 Specialist + Infrastructure Specialist) Location: Multiple Campus locations, Portsmouth Salary: £28,315.00 - £30,034.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Full-Time, Permanent About The College: As a newly merged … Student Beans and Totum with a COPC email address Free car parking across all campus sites (apart from Arundel) About The Role: As an 2ndLineEngineer specialising in either Office 365 or infrastructure here at COPC, you will be responsible for providing advanced technical … support and troubleshooting for staff and students. The role involves managing and maintaining the colleges IT systems, including Office 365 applications, ensuring their optimal performance and security. You will address escalated issues from the 1st line or support, perform system upgrades and collaborate with more »
2ndLineSupportEngineer – Hybrid – Kent - £36,000 + Excellent benefits + Career progression Overview: An exciting opportunity has arisen with a leading MSP in Kent for a 2ndLineSupport Engineer. You will be responsible for ensuring … the progression and swift resolution of calls logged with the Service Desk and delivering superior services in line with Service Level Agreements whilst managing client expectations. Role & Responsibilities: Handle escalated calls from first line Service Desk Administer and maintain customer infrastructure, including Active Directory, Azure AD … depending on skills and experience. 25 days annual leave + bank holidays. Paid overtime or time off in lieu Out of hours support rota, paid as a retainer. Contributory pension scheme (after 3 months service and successful completion of probationary period) Working hours on a shift basis as more »